2021

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Winning the last mile of cloud transformation

Accenture

As banks turn to the cloud to transform their operations and catalyze growth, many are still searching for silver linings. Our multi-sector survey, Modern Cloud Champions, found that 65% of banks are not capturing the full value they expect from the cloud. Some of the most common barriers banks run into on the way to cloud transformation are talent and ways of….

Survey 543
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QR Code: It's cool again

Payments Dive

John Minor is Chief Product Officer for PayNearMe. John shares his knowledge and expertise on QR code and why this formerly forgotten marketing tool has suddenly become on of the industry's favorite ways to pay.

Tools 488
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Key Components of a Strong Sanctions Compliance Program

Abrigo

Create an effective sanctions program Considering the current economic and political environment, it is crucial that financial institutions maintain a strong sanctions compliance program (SCP). Would you like others articles like this in your inbox? Takeaway 1 OFAC has issued new guidance on the essential components of a strong compliance program. Takeaway 2 Financial institutions must train front-line staff to identify behavioral red flags that could indicate elder financial abuse.

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The Digital Customer is Here to Stay – Five Principles to Keep Them Engaged

Accenture

In my first blog in this short series on how the behaviour of UK financial services customers has changed amid the pandemic, I looked at the way COVID-19 has accelerated consumers’ migration to digital banking services. And I drew on the UK findings from our Banking Consumer Study: Making digital more human to examine the….

Study 526
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Accepting the Unexpected Wrecking Ball in the Boardroom

Digital Growth Institute

“One of the things I pocketed away as a lesson that really applied last year was the ability to really disconnect from your perception of reality and embrace agility and change quickly.” -Kirk Drake.

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Blockchain takes on forgeries, counterfeits

Payments Dive

Counterfeiting is an absolutely massive industry, logging in trillions of dollars every year. It can be a big threat both to consumers who unknowingly purchase these products and retailers as well looking to sell legitimate products.

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Why Exposing Targeted Search Results Pages Can Be SEO Gold – Here’s Why #259

Perficient

Many SEOs strongly believe that you never want to expose your search pages to indexation. Is that a myth? In this episode of the?award-winning Here’s Why digital marketing video series, Eric Enge and John Dietrich reveal that there are cases where exposing a targeted group of search pages for indexation makes a lot of sense for SEO. ? ? ? ?. Don’t miss a single episode of Here’s Why.

Video 572
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How Mexico’s Central Bank Plans To Move Payments To Digital

PYMNTS

In Mexico, the pandemic is moving the needle toward digital payments — specifically mobile payments — to become more widely embraced by businesses and consumers alike. Slowly. In an interview with PYMNTS' Karen Webster, Miguel Diaz , general director of payment systems and market infrastructures at the Central Bank of Mexico (Banxico), said that making and receiving payments across devices in an affordable manner, with faster payments infrastructure already in place, means that “every Mexican

Payments 363
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How to Get Started With a Power Platform COE

Perficient

The following is the fifth and final in a series of blogs about how a center of excellence can help you unlock the potential of your people and Power Platform. Throughout this series, we have explained how Power Platform enables your makers and why and how a COE enables these makers. Now all you need to know is how to get started with your Power Platform COE.

How To 553
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Applying Power Platform to the Healthcare Industry

Perficient

The purpose of this miniseries is to build an app for healthcare providers to be able to view a patient’s lab results and immediately see a list of next steps or directions for patient care. To do this, we will build a Power App that takes in the patient’s name and displays that patient’s lab results and a checklist of directions for the provider to follow.

Industry 547
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How Managed Services Can Take You to the Cloud

Perficient

You need to modernize a legacy application. You’ve looked at it from every angle you can and there’s no way around it. New features are very difficult to deploy, patching is near impossible and is leading to downtime, and security and compliance standards are becoming harder and harder to meet. You need to modernize your application and move it to the cloud.

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Delight customers with easy and invisible payment experiences

Accenture

In early 2020, when the COVID-19 pandemic shut down many everyday services, people discovered new ways of doing things—like grooming their pets or styling their own hair. Doing these things involved mainly online purchases. The way they made their regular purchases changed too—for example, getting their groceries delivered to their door or picking them up curbside.

Payments 541
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Industry Slant // Bo Berg Talks Giant Schnauzers, DJing, Financial Services

Perficient

Bo Berg is a director in Perficient’s financial services practice. He has more than 20 years of experience leading digital transformation initiatives for financial institutions. Bo Berg joins Eugene Sefanov and Madeline McDermott for a Microsoft Teams chat . Denmark, Dogs, & DJing. Madeline McDermott: First things first. Where were you born? Bo Berg: Copenhagen.

Industry 539
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Key trends shaping the future of payments

Accenture

In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we see these trends accelerating and new payments rails emerging. Market context Based on Accenture’s proprietary Global Payments Revenue forecasts, APAC is expected to see the strongest payment growth at….

Trends 536
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SCAD Team Mentored by Director of Experience Design Wins STARTUP Competition

Perficient

Joseph Willet, a Director of Experience Design at Perficient and alumni of Savannah College of Art and Design (SCAD), recently mentored a team of students that participated and won the Fan Favorite award at the 2021 STARTUP competition, the week-long yearly competition hosted by the Future Leaders of UX (FLUX) Club. STARTUP is typically a one-track competition where teams create a viable start-up business with a design strategy, but this year’s competition included two tracks, the second track p

UX 539
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How Amazon will Likely Influence Your B2B Marketplace Strategy

Perficient

Amazon is one of the largest marketplaces that we as consumers have ever seen. With that, Amazon has primarily focused on a direct to consumer structure and caters more to end-user customers vs. the traditional B2B channel; that is, until a few years ago when the ecommerce titan really put some weight behind its B2B strategy– and boy has it made some waves.

Strategy 539
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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Six Ways to Protect Yourself and Your Family on Data Privacy Day

Perficient

This article was co-written by Iman Watson, senior solutions architect, and Kailey Hughes, lead development representative. As we mostly are working remotely these days, securing your space when you’re not in the safeguards of the office walls are critical. Perficient places a high value on data security and has several processes and tools in place to protect colleague and client information, but what about the everyday person?

Data 535
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Microsoft Teams Updates (January 2021)

Perficient

Welcome to 2021! I’m sure I can speak for pretty much everyone when I say that 2020 won’t be missed! Nevertheless, Microsoft has graced us with some exciting new updates to start the year off on the right foot. In today’s blog, we’ll cover some of the biggest updates around meetings, calling, management, and even security and compliance released in late December/early January!

Video 532
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Why Commerce Should be the Key to Your Digital Transformation

Perficient

The customer is your business’ number one priority because they are your main source of revenue and drive you to the next step in your success. Customer expectations are frequently changing and more customers are relying on digital processes for their commerce efforts due to their fluidity. Businesses must digitally transform to keep up with how customers and interactions are most beneficial to them.

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How A Power Platform COE Can Help Your Makers and Your Business

Perficient

The following is the third in a series of blogs about how a center of excellence can help you unlock the potential of your people and Power Platform. So far in this series, we’ve looked at the maker movement and why Power Platform can enable the makers in your company to make a real difference to your business processes. As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applic

Tools 531
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Introducing Microsoft Viva, a new Employee Experience Platform

Perficient

Microsoft recently made a massive announcement about their new Employee Experience Platform (EXP), Microsoft Viva. This is Microsoft’s first experience platform that empowers you and your colleagues to feel connected, supported, and able to put your best foot forward at work. In today’s blog, we’ll discuss what Viva is, its different components, and when you can start using it!

Study 531
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Perficient Listed in Forrester Now Tech: AI Consultancies, Q1 2021

Perficient

As AI continues to expand its reach into the enterprise, so does the desire to maximize its full potential. But the journey to realizing all of your AI aspirations can be a bumpy road with twists and turns if you don’t have an experienced consulting partner to help navigate. Technology maturity, opportunity cost, fast-changing regulations, delays, failed POCs, and more are roadblocks an experienced partner can help guide you through.

System 531
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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

Many companies view accessibility remediation as a one-off project or a parallel effort to their current development life cycle. In fact, it is the opposite. Accessibility should be integrated into your overall design process from the very beginning. It’s important to focus on the benefits and advantages of “shifting left” and incorporating accessibility into the design process.

UX 531
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Perficient Names Five Area Vice Presidents, Expands Executive Leadership Team

Perficient

Perficient is proud to announce the appointment of Vishal Rajpal, Glenn Kline, Prakash Chembai, Mary-Beth Ostasz, and Jason Hudnall as Area Vice Presidents (AVP). The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As Perficient continues to grow, we’re thrilled to broaden our executive team with these five exceptional leaders,” said Jeff Davis, Chairman and CEO, Perficient.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.