American Banker

JANUARY 3, 2024

A resilient economy and the potential for interest rate cuts could infuse further bullish sentiment into markets and bolster the shares of small lenders.

Community Bank 87

Community Bank Community Marketing Industry 87

Alex Jimenez

DECEMBER 17, 2024

2024 proved to be a year where banking and fintech continued to mesh into a single industry. Throughout the year, I wrote several articles that examined several facets of what is going on in the industry. From the shift to engagement banking to the power of AI and digitalization, this years journey has been about understanding and shaping the future of financial services.

Fintech 52

Fintech Trends Innovation Technology 52

Abrigo

NOVEMBER 14, 2024

Be proactive with your AML/CFT program to prevent BSA enforcement actions As regulatory scrutiny intensifies, financial institutions face more frequent Bank Secrecy Act (BSA) enforcement actions from supervisory agencies. These actions can result in costly civil penalties and reputational damage, so banks and credit unions should take proactive steps to ensure their BSA compliance programs are robust and effective.

Compliance 221

Compliance How To Training Software 221

Perficient

OCTOBER 15, 2024

Lets talk about data governance in banking and financial services, one area I have loved working in and in various areas of it … where data isn’t just data, numbers aren’t just numbers … They’re sacred artifacts that need to be protected, documented, and, of course, regulated within an inch of their lives. It’s not exactly the most glamorous part of financial services, but without solid data governance, banks would be floating in a sea of disorganized, chaotic

Tools 221

Tools Data Compliance Regulation 221

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Abrigo

OCTOBER 21, 2024

How financial institutions deal with problem loans Problem loans are a natural outcome of the risks banks and credit unions take when lending, and they should be expected over the long run during the ups and downs of the business cycle. In this guest column, Jason Alpert, Managing Partner of Castlebar Holdings , explains how financial institutions should respond.

Strategy 195

Strategy Management Taxes Meeting 195

Payments Dive

NOVEMBER 19, 2024

Executives from the card networks were on the defensive Tuesday when members of the Senate Judiciary Committee berated them over high fees merchants must pay to accept credit card payments.

Cards 544

Cards Payments 544

Accenture

MAY 2, 2024

Spring is a time when most people, bankers included, take a fresh look at the challenges they face and tackle them with renewed vigor. Commercial banking should be on this year’s spring-cleaning list. While it is often the bank’s largest revenue generator, its processes continue to be highly manual, constraining the potential for profit growth.… The post The time for generative AI in commercial banking is now appeared first on Accenture Banking Blog.

Banking Trends 530

Banking Trends Trends 530

Payments Dive

NOVEMBER 20, 2024

After a year as CEO of the digital payments pioneer, Alex Chriss is spearheading an expanded role in commerce for the company.

Payments 518

Payments Company 518

Payments Dive

NOVEMBER 8, 2024

The digital payment company’s leader, Jack Dorsey, aims to create lending services that will appeal to millions of U.S. adults who haven’t had access to other forms of credit.

Cards 521

Cards Lending Payments Company 521

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

Payments Dive

JULY 16, 2024

The Federal Reserve’s nascent instant payments system has collected hundreds of bank participants across the country in its first year of operations, although a few major banks are holdouts.

System 543

System Operations Payments 543

Payments Dive

OCTOBER 4, 2024

The payments processor is only the second company to win the special bank charter since Georgia made it available.

Georgia 511

Georgia Payments Company 511

Payments Dive

FEBRUARY 12, 2024

Visa, Mastercard and American Express are moving forward with use of a new gun merchant category code for credit card purchases in California, according to CBS News.

California 523

California Cards Report 523

Payments Dive

NOVEMBER 5, 2024

“It's going to be up to us to move instant payments from being novel to being normal,” Federal Reserve Financial Services’ chief payments executive told attendees at a major industry conference last week.

Payments 476

Payments Conference US Industry 476

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

Payments Dive

APRIL 25, 2024

About 700 financial institutions have connected to the Fed’s instant payment network since last July, with at least 1,000 more in the pipeline, a FedNow official said this week.

Payments 505

Payments 505

Payments Dive

SEPTEMBER 12, 2024

The acquisition is the latest in a series of cybersecurity firm purchases by the card network over the years.

Cards 487

Cards 487

Payments Dive

OCTOBER 29, 2024

The Consumer Financial Protection Bureau released its final open banking rule this month, leading the payments and financial services industries to begin preparing for a new era in data-sharing.

Payments 475

Payments Industry Data 475

Payments Dive

DECEMBER 20, 2024

The federal agency sued the operator of the pay-by-bank service as well as three bank owners, alleging they let fraud "fester" on the digital system.

Fraud 448

Fraud System Operations 448

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

Analysis

Payments Dive

AUGUST 7, 2024

The biggest U.S. bank is piloting payments processing for biometric transactions, with plans to use it at the hamburger chain Whataburger, which lets customers pay with a face scan.

Payments 488

Payments 488

Payments Dive

NOVEMBER 7, 2024

The president-elect and his new administration will have the opportunity to revamp federal government approaches for everything from earned wage access to digital currencies to open banking.

Policies 468

Policies Payments 468

Payments Dive

NOVEMBER 10, 2024

In a new report, the card network detailed cyber schemes and scams that have led it to invest $11 billion over the past five years in improving its systems.

Fraud 466

Fraud System Cards Report 466

Payments Dive

OCTOBER 3, 2024

After the storm ripped through the southeastern U.S., consumers and merchants have been left grappling with card network outages and cash shortages.

Cards 476

Cards 476

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

Payments Dive

JULY 31, 2024

Generative AI could help spot fraudulent patterns in transaction data and reduce the cost of processing payments, says a McKinsey consultant.

Fraud 482

Fraud Payments Data 482

Payments Dive

JANUARY 12, 2024

The designation would allow the payment processor to own transactions from end-to-end, removing the need for a bank partner.

Payments 500

Payments 500

Payments Dive

MAY 31, 2024

Research shows young people see digital wallets as a more secure option than debit and credit cards. Cybersecurity professionals mostly agree, despite caveats.

Cards 487

Cards Security 487

Payments Dive

JULY 8, 2024

A bipartisan group is nudging the Federal Reserve to explain why it can’t speed up a plan to extend the operational availability of the U.S. payments system.

System 482

System US Payments Groups 482

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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