PYMNTS

OCTOBER 12, 2020

No matter how innovative they are, companies still need to get paid. And not many companies this year have combined business model creativity with payments innovation more than Beautycounter. While all the innovations and the business awards are nice to have, Renfrew is most proud of her work as a beauty industry activist.

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Alex Jimenez

APRIL 7, 2024

One executive told me that while he still supported innovation, it would have to wait. Pausing Innovation This was on my mind when reading this article about Nike’s innovation woes. Many banks seemed to be doing that in the past two years, despite accelerating innovation during the pandemic.

Innovation 87

Innovation Management Strategy America 87

ATM Marketplace

DECEMBER 22, 2023

The recent Self-Service Innovation Summit provided examples of payment systems, interactive touchscreens, voice interaction modules, AI-enabled identity verification software, multi-cellular routers, scan engines, security systems, self-service robots and more.

Innovation 111

Innovation ATM Software Examples 111

PYMNTS

DECEMBER 9, 2020

There’s a huge opportunity [in B2B payments] for businesses that have traditionally focused on the consumer,” David Disque , president of Corporate Spending Innovations (CSI), said in an interview with Karen Webster. While an attractive proposition, the shift into the B2B world can’t happen at the flip of a switch. Connectivity is key.

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Innovation Fintech Cards Payments 297

Independent Banker

AUGUST 31, 2022

For example, by applying artificial intelligence (AI) to analyze data and create standardized processes that include benchmarking and lending risk assessments, community banks can enhance the effectiveness and efficiency of the loan process for the agricultural community. serves as an example. The demand is evident.

Innovation 144

Innovation Community Bank Community Lending 144

Independent Banker

OCTOBER 31, 2021

Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank. As the popular saying goes, “Creativity is intelligence having fun”—and the same can be said for innovation. Where I’ll Be.

Innovation Strategies 186

Innovation Strategies Innovation Strategy Community Bank 186

PYMNTS

NOVEMBER 9, 2020

percent — or nearly $50 billion — for example, CNBC reported. What's more, the market lull may offer a moment to focus on innovation for the future as commercial payment habits shift — perhaps permanently. Bill.com revealed some of those changes as it highlighted the innovations driving a solid first fiscal quarter.

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Innovation Fintech Payments Mobile 255

PYMNTS

NOVEMBER 12, 2020

Ninety-six percent of them expect to use their card details to power emerging digital payment methods like digital wallets or even augmented reality payment apps, for example. Eighty-three percent say they would use such payments at grocery stores, for example, while 81 percent say they would use them at drug stores.

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PYMNTS

APRIL 13, 2020

Jim McCarthy, i2c president, says disasters often breed innovation. Black Swans Are the Sandbox of New Innovations. A few innovators do come forward with good ideas, but often the environment can’t support them past the short term. While it may take years, these good, innovative ideas often resurface when the time is right.

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Innovation Online Guidelines Cards 258

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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Innovation Video Course Meeting 245

Bank Innovation

OCTOBER 5, 2017

EXCLUSIVE— Innovation is a tricky business. You want your bank to onboard customers on mobile devices, for example (good idea!) but what is the best way to do that? An imperfect implementation could lead to major problems. There are many ways to go about exploring this — you can read the research, you can compare notes […].

Innovation 252

Innovation Fintech Examples Mobile 252

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. For example, 75.6 percent of these businesses view innovation as critical to their survival. More broadly, 44.8 About the Report.

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Innovation Retail Survey Technology 197

PYMNTS

MARCH 17, 2020

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 percent to 21.9 Competitive Threats.

Innovation 159

Innovation Study Operations Examples 159

PYMNTS

MAY 13, 2019

Innovation has been the name of the game for financial institutions (FIs) large and small in recent years. While the overall pace of innovation has cooled somewhat over the past two years, as FIs have been slower to market with new products, they are increasingly channeling their energies into tried-and-true product lines.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

Bank Innovation

SEPTEMBER 4, 2018

Fintech innovation at Rabobank is making itself felt in fields outside of financial services. The bank’s innovation lab has pioneered an IoT project for agriculture, and is an example of how innovation in financial services touches virtually every industry. “We

Innovation 150

Innovation Industry Tools Examples 150

PYMNTS

JANUARY 27, 2021

Financial institutions (FIs) around the world are confronting these issues with numerous digital implementations , as 85 percent of banks are offering some form of digital account opening, for example. One study found that the use of malicious botnets to register false accounts increased by more than 70 percent in Q3 2019, for example.

Security 213

Security Innovation Fraud Study 213

PYMNTS

MAY 1, 2019

Why is innovation for this crucial department often an afterthought, pushed aside in favor of more public-facing priorities, when automated solutions are available that can efficiently onboard customers, reduce errors and eliminate paper-based invoicing systems? Yet these firms were considerably more likely to embrace innovation.

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Innovation Survey Operations Report 202

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. The pace of innovation focused on consumer experience is showing no signs of slowing down. from EMVCo and “PIN on Glass” from the PCI Council.

Innovation 186

Innovation Security Technology Customer Experience 186

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. The challenge of issuing claims payouts, for example, can be one of the most frustrating experiences from a consumer’s standpoint.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

JULY 7, 2020

Israel has long been a hotbed for digital innovation producing companies like Red Hat and Klarna. Now a new Israeli tech accelerator is turning its efforts toward retail innovation and helping to start new technologies for payments and biometrics. But some Retail Innovation Club members are up and running and looking for customers.

Innovation 150

Innovation Retail System Mobile 150

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Take, for example, $7.1 By Charles Potts, ICBA. ICBA sees things differently.

Innovation 91

Innovation Community Bank New York City Community 91

PYMNTS

JANUARY 18, 2021

A Year of Innovation in the Face of Adversity Digital and omnichannel consumer journeys have accelerated during 2020, as click and collect, buy online pick up in-store (BOPIS), and contactless payments and touch-free shopping have all seen an enormous boost this year. Challenges And Opportunities Ahead In 2021.

Innovation 205

Innovation Payments Retail America 205

PYMNTS

MAY 4, 2020

It feels that way, he noted, because technologies do exist to begin mitigating and reversing some of the vulnerabilities the COVID-19 pandemic has exposed — something he knows firsthand since his company focuses on investments in firms developing innovative technological upgrades to the healthcare vertical. Breaking The Data Silos.

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Innovation Data System Technology 229

PYMNTS

JUNE 26, 2019

To get a sense of the most significant seismic shifts that have pushed payments innovation inexorably ahead through the past 10 years, as well as what lies over the horizon, PYMNTS queried 29 C-level executives with a collective thumb on the pulse of innovation. The answers were varied, spanning from blockchain to instant payouts.

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Innovation Payments Analysis blockchain 206

PYMNTS

MARCH 12, 2020

In the global world of eCommerce, said Wang, digital trends that had already started to emerge in the market – around decentralized work, remote communications and pushing global remittances, for example – are now mission-critical in the age of COVID-19. An Opportunity for Innovation . As a result, the company’s sales reached 44.73

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

MARCH 26, 2020

For example, PayPal does many of the same things that traditional banks do – but it isn’t a bank, and has said repeatedly over the years that it has no intention of ever becoming one. But the FinTechs, Baird noted, are adapting and innovating around that issue.

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Innovation Fintech Data Examples 241

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Take restaurants , for example, Brown said: “How do we help them?”

Innovation 318

Innovation Data Examples Community Bank 318

BankUnderground

JUNE 16, 2021

Certainly, the old chestnut that ‘those who neglect the past are sure to repeat it’ is a valid warning, but how to select the appropriate historical examples and draw the right lessons is a more nuanced exercise that is explored in this post. The Bank’s Millenium of Macroeconomic Data is a good example of this.

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Examples Policies United States Exercises 138

PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. The High Stakes Of Offering Contactless. CU members in particular have a growing appetite for digital payment options.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. This is only part of the innovation trend stemming from video games. As that happens, video games continue to attract big money, which will lead to more retail innovation.

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Video Retail Innovation Trends 248

PYMNTS

APRIL 2, 2019

Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. But not all innovation labs or tech hubs give rise to seamless tech progression. PYMNTS readers can be forgiven if they view innovation labs (no matter the label) as something that verges on retail fad.

Innovation 170

Innovation Retail Examples Branding 170

Accenture

JANUARY 7, 2016

We are seeing an acceleration of innovation on many fronts, and particularly in marketing and distribution. We saw examples of this on display at the third annual Global Distribution & Marketing Innovation. These are exciting times in the banking industry. Read more.

Innovation 170

Innovation Examples Industry Marketing 170

Perficient

AUGUST 4, 2024

This blog post delves into the myriad benefits of Azure Integration Services and highlights high-impact examples that demonstrate its transformative potential for financial services organizations. By leveraging these services, organizations can drive innovation, improve customer experiences, and maintain a competitive edge in the market.

Industry 467

Industry Compliance Examples Risk Management 467

PYMNTS

NOVEMBER 24, 2020

Miller said that one Australian concert hall offers merchandise deliveries to customers seated at socially distant tables to prevent attendees from huddling together in lines at merchant stands, for example. On-site dining has not vanished entirely, and eateries are innovating to try to maintain this service.

Innovation 211

Innovation social media Retail Online 211

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

Perficient

OCTOBER 29, 2024

This year, we saw great examples of how companies are treating personalization, not as an incremental initiative, but rather embedding it at key moments in the insurance experience, particularly underwriting and claims. For example, New York Life highlighted how personalization is driving generational loyalty.

Industry 473

Industry Customer Experience Strategy New York 473

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Pizza chain Domino’s , for example, is planning to test self-driving vehicle technology in one major metro region.

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Innovation Houston Metro Mobile 131