Bank Innovation

MARCH 13, 2018

EXCLUSIVE - Before social media platform Facebook became a popular channel for digital banks to offer banking features to its customers, let’s not forget that FB was first and foremost an important advertising tool for banks to reach a younger audience. Take British challenger bank Starling Bank, for example.

Digital Banking 249

Digital Banking social media Tools Examples 249

PYMNTS

MARCH 12, 2020

In the global world of eCommerce, said Wang, digital trends that had already started to emerge in the market – around decentralized work, remote communications and pushing global remittances, for example – are now mission-critical in the age of COVID-19. An Opportunity for Innovation . As a result, the company’s sales reached 44.73

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

Bank Innovation

MAY 29, 2017

A lot of data is being generated and collected on a daily basis thanks to social media, IoT, and online customer behavior (Upstart, for example, uses this method for its underwriting decisions). Customer data is (arguably) the most valuable asset in many industries, financial services included.

social media 318

social media Analytics Fintech Examples 318

PYMNTS

DECEMBER 18, 2018

But these restaurants are not innovating all that fast — even with all sorts of new technologies hitting the market. But customer adoption isn’t behind the slow adoption of QSR innovations — in fact, 62 percent of consumers said the availability of digital innovations would make them more likely to visit QSRs in the future.

Innovation 195

Innovation social media Online Apple 195

PYMNTS

NOVEMBER 24, 2020

When it comes to innovation in the credit space — including acquisition, provisioning and engagement in particular, Wain says mobile technology is a game-changer that must be seen as the new normal. He uses the friendly, in-person relationships of a credit union as an example. He points to his own kids as an example.

Mobile 310

Mobile social media Fintech Innovation 310

PYMNTS

OCTOBER 9, 2019

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.

social media 118

social media Retail Tools Examples 118

PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. The report quoted Jeff Marsilio, the NBA’s senior vice president of new media distribution, as saying, “The Base:Line playlist will have about 40 songs with a hip-hop vibe and will be refreshed weekly.”

Retail 151

Retail Innovation Apple San Jose 151

PYMNTS

AUGUST 9, 2019

Direct sales company Younique, which has been pivotal in its approach to social media marketing, has launched an augmented reality (AR) makeup trying-on tool, according to a release. . For example, the company is launching the Moodstruck Pressed Shadow collection in September, but customers can use the AR tool to try it right away.

social media 136

social media Tools Branding Analysis 136

Celent Banking

MARCH 28, 2017

Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. I would like to finish this series of posts by looking at the new Model Bank category we introduced this year – Emerging Innovation. See you in Boston!

Innovation 100

Innovation Boston blockchain social media 100

PYMNTS

MARCH 17, 2017

And, as America found out what actually happens when the wrong name gets read on stage, PwC found out what happens when Twitter decides to rename your firm — as our CEO (and former PwC employee) Karen Webster told those assembled at the Innovation Project’s annual awards dinner last night. Alexander questioned, for example, how Adm.

Innovation 175

Innovation Payments social media America 175

PYMNTS

JANUARY 14, 2021

More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches. Rich media content such as on-demand video, meanwhile, is an appealing tool for accessing relevant, targeted information for nearly half of consumers.

Video 224

Video social media Millennials Data 224

PYMNTS

OCTOBER 14, 2019

For example, Powell had to make the bikes electric, as people are riding up hills in areas like San Francisco. The company has been active on social media. As the company grows in 2020, it is focusing on bigger media, magazine publications and online reviews. Bunch Bikes does offer electric and non-electric models.).

Innovation 141

Innovation San Francisco Portland Oregon 141

PYMNTS

MAY 4, 2019

The realm of quick service restaurants (QSRs) is and actually always has been a pretty innovative space. The drive-thru window, for example, first met the market in 1947 when it was introduced to the world by Sheldon “Red” Chaney, operator of Red’s Giant Hamburg in Springfield, Missouri. Really outside the box, as it turns out.

Innovation 134

Innovation Los Angeles New York City Course 134

PYMNTS

JANUARY 13, 2020

For example, firms are banned from using bots in a way that allows them to buy thousands of tickets for events and then resell them for highly marked-up prices. In other examples, end users must be informed when prices are based on their internet browsing histories. In India, Too. A California CFPB? Penalties in the New Year.

Data 131

Data social media Regulation California 131

PYMNTS

AUGUST 3, 2020

Innovation has been a welcome development for retailers in the pandemic. Now, Burberry is continuing its status as an innovator. Through the social experience, customers can access store tours and learn about products. For example, a WeChat user can enter the Burberry mini program at home and sign up for a virtual tour.

social media 125

social media Retail Innovation Branding 125

PYMNTS

OCTOBER 9, 2020

Social commerce is growing rapidly, and every day social media companies are adding new capabilities to support this growth. Merchants have also been forced to innovate and strengthen their omnichannel capabilities,” says a report in EU news site The Paypers. Line charges brands for sending messages and livestreaming.

Branding 221

Branding social media Video Strategy 221

PYMNTS

OCTOBER 14, 2019

Expansion via merger and acquisition (M&A) activity, for example, means businesses change hands and new entities are created, and such changes inevitably cause disruption among their corporate client bases. ” Take the compliance risk, for example. . ” Take the compliance risk, for example. ”

Data 134

Data Innovation Analysis Risk Management 134

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JUNE 20, 2020

But as of this week, the phrase is getting a modern, digital upgrade thanks to combined efforts of Burger King and Chinese-based short-video social media site TikTok. We are investing in our digital channels and are always looking for innovative ways to engage with guests,” the company said in a statement.

Branding 222

Branding social media Video Examples 222

South State Correspondent

JULY 24, 2023

Similar to the Barbie movie, Citizens focused on the intent instead of demographics and targeted innovative features at households that didn’t use Citizens as their primary bank. The app created a point of interaction and made it easy to publish on social media, thereby further amplifying the brand.

Marketing 195

Marketing social media Branding Apple 195

PYMNTS

JUNE 14, 2019

And the idea is to take advantage of the ongoing rise of mobile commerce and social media to create, in essence, digital communities centered around pets — and not just ones that spark to life when little Fido goes missing, or plots an escape from a dog park or a particular section of the beach in the summer. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

Perficient

JUNE 22, 2020

We get here by taking a systematic approach to gathering and measuring those experiences so we can help you build an experience strategy that balances the right amounts of sustaining and disruptive innovation to bring the Now, the New, and the Next together. For example, we are working with a client that needs to diversify its customer base.

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Perficient

DECEMBER 4, 2020

For example, curbside pick-up has become extremely resourceful to consumers during these unprecedented times. Retailers can use multiple ways of communication such as emails, text, and social media. With your customer in the center of it all, the last thing your business wants to do is create a poor customer experience.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

SEPTEMBER 23, 2017

For all the plaudits disruptive innovation gets, it is easy to overlook how hard it is to achieve. While it’s an exaggeration to say there is nothing new under the sun, it’s actually not that big of an exaggeration in the innovations realm. But, sometimes, the innovation just really whiffs. The iPhone 8 springs to mind.

Innovation 102

Innovation Millennials social media Trends 102

CFPB Monitor

AUGUST 8, 2022

The PayPal wallet is cited as an example of the U.S. This concept allows shopping to occur directly on the website or app of a social media feed rather than through traditional ad-based links to a merchant’s website. Embedded commerce.

Report 145

Report social media Payments Data 145

PYMNTS

SEPTEMBER 21, 2020

Still others are leveraging their mobile phones for innovative payment methods in brick-and-mortar stores, such as QR codes and other contactless payment options. times more consumer conversions for brands such as Estée Lauder, for example. Virtual product-sampling options now play a central role in beauty retailers’ sales strategies.

Retail 243

Retail Online social media Mobile 243

PYMNTS

NOVEMBER 15, 2019

Many other social media companies have also entered into the eCommerce space as a way to diversify income streams. Instagram , for example, now lets users purchase products directly from feeds. No specific information has been shared about how TikTok plans to collect fees or how certain users were chosen.

Video 178

Video social media America Examples 178

PYMNTS

JUNE 6, 2019

In the latest Disbursements Tracker , PYMNTS explores how banks and card providers are approaching payment innovations to keep pace with consumer demand, and to better protect against fraudsters. Social media platform Facebook is set on further innovating WhatsApp features with a new U.K.-based based team.

Security 162

Security social media Innovation Payments 162

Perficient

JULY 31, 2020

Gartner says that in order for companies to innovate “their way beyond the post-COVID-19 world, data and analytics leaders require an ever-increasing velocity and scale of analysis in terms of processing and access to succeed in the face of unprecedented market shifts.” You would likely go with the website that has trusted data.

Data 354

Data Analytics Strategy social media 354

PYMNTS

NOVEMBER 7, 2017

Unsurprisingly, fast food patrons immediately began warring on social media about whether or not the results could be trusted. People on social media will engage in online debate for almost any reason — sometimes no reason at all. It’s a contentious question. According to Foursquare , the answer is yes.

Innovation 100

Innovation Oregon social media Payments 100

PYMNTS

NOVEMBER 26, 2019

Nordstrom is one example of that. Bloomberg reports that it offers a bevy of innovative options intended to entice customers into spending more time shopping. China was the obvious place to start as it is one of the leading hubs for innovation and technology and Chinese consumers are some of the highest users of social media.”.

Retail 131

Retail Online social media United States 131

Insights on Business

FEBRUARY 13, 2019

At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. For example, there are teams focusing on: Onboarding and Enchantment. Social-based marketing. IBMFintech Twitter.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

MAY 29, 2018

It’s beginning to feel like two kids talking smack in a high school hallway — except, in this case, billions of dollars are involved, along with issues of privacy and innovation. Macron’s comments represent the latest example of Europe’s — and the European Union’s — attitude toward U.S.

social media 100

social media US Regulation United States 100

PYMNTS

JUNE 19, 2020

Hot Head Burritos relied heavily on social media marketing efforts as many states rolled out stay-at-home orders. The QSR’s customer service team processes feedback from its service line, website and social media pages before communicating information to its supervisory teams. Lessons Learned.

Customer Experience 141

Customer Experience social media Ohio Operations 141

PYMNTS

SEPTEMBER 17, 2019

Since roughly 2014, the Chinese government has been working on the system, which is designed to be a “method to perfect the socialist market economy system, accelerating and innovating social governance,” according to a State Council notice from 2014. Not paying one’s debts, for example, is an obvious one.

social media 220

social media System Maine Taxes 220

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For the rest of these merchants, there are still a few ways for them to reduce frictions under SCA.

Strategy 188

Strategy social media Regulation Retail 188