An Easier Way to Manage Prompts in Amazon Connect
Perficient
JANUARY 27, 2021
When you return to work on Monday, you learn your supervisors are unhappy with the sound quality of the TTS (technology reads digital text aloud) prompts. The Prompts Manager in Perficient’s Amazon Connect Experience (PACE) was built to handle this exact scenario. Figure 1: The Prompts Manager in PACE. There is a better way .
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