PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Some are closing physical branches or changing the customer channels they leave open, for example.

Technology 248

Technology ATM Video Tools 248

Perficient

JANUARY 25, 2023

Banks are focused on efficiency initiatives to optimize their operations and lower costs. As the use of technology continues to increase, it should not get more difficult to use. While institutions want to increase their technology play, they are weary of overcomplicating operations. User experience.

Banking Trends 474

Banking Trends Trends United States FDIC 474

Perficient

FEBRUARY 9, 2021

Understanding the technology systems the enable these fulfillment methods are important for successfully driving positive, enhanced customer experiences, and retailers need to rely on omnichannel fulfillment as a main source of delivery for seamless customer buying experiences, even in post-COVID-19.

Retail 506

Retail Customer Experience Strategy Maine 506

Perficient

OCTOBER 24, 2024

As noted at the time by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes. Co-pilots: Software supported and enabled traders to operate more efficiently and swiftly.

Regulation 221

Regulation Risk Management Compliance Fraud 221

Abrigo

OCTOBER 30, 2024

Increasing efficiency of compliant AML investigations To boost AML program productivity and keep pace with evolving compliance demands, financial institutions should focus on strategic operational improvements paired with the smart use of technology. What’s a leader to do? Manage risk more effectively.

Compliance 221

Compliance Training System Management 221

Abrigo

NOVEMBER 14, 2024

Although the above example is a large bank, similar enforcement actions are being handed down to community banks. By being proactive, banks can safeguard themselves from regulatory penalties and ensure their operations align with evolving compliance standards. Provide timely updates in response to changes in regulations.

Compliance 221

Compliance How To Training Software 221

Perficient

MARCH 12, 2021

For example, if a manufacturer traditionally sells through channel partners or through sales representatives, it’s important to think about how digital channels fit into that strategy. Activities such as order entry, checking stock and availability, checking on the status of an order are prime examples.

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

Perficient

FEBRUARY 22, 2023

The Summit brings together experts in the field, including bank executives, technology vendors, and consultants, to discuss the latest advancements in automation and its impact on the banking industry. Perficient will also bring insight surrounding the banking industry’s growing use of blockchain to the Summit.

Trends 474

Trends North Carolina Customer Experience Charlotte 474

South State Correspondent

MARCH 4, 2025

Generating profitable loans, increasing fee income, lowering deposit costs, or reducing operating costs might all be better alternatives to growing loan originations. What are our constraints as to the risk, cost, talent, time, data, technology, regulation, and preexisting commitments?

Examples 221

Examples Capital Data Case Study 221

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

Perficient

JANUARY 26, 2021

Quantum computing is one of the hottest technologies in the world right now, but it also considered an extremely complicated field because the quantum concepts involved aren’t easy to understand. However, there is a physical limit to this technology. What is Quantum Computing? Currently, computers are made with silicon transistors.

System 505

System Technology Data Marketing 505

Perficient

MAY 5, 2022

Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations. Featured categories list companies that provide technology lending solutions and related services to financial institutions and other tech buyers. And for good.

Lending 354

Lending Strategy Marketing Big Data 354

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

Abrigo

FEBRUARY 20, 2025

The Financial Crimes Enforcement Network (FinCEN) recently released proposed legislation that encourages innovation within AML/CFT programs, advocating for the integration of advanced technologies while maintaining compliance through human supervision.

Compliance 195

Compliance Fraud Tools Texas 195

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

JULY 27, 2023

Takeaway 1 Regtech uses new technologies such as AI and machine learning to streamline processes that keep organizations compliant. Regulatory technology, or regtech, can improve the efficiency and effectiveness of functions in many workplaces, and banks and credit unions are no exception.

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

MARCH 18, 2025

FedNow , the new instant payments infrastructure developed by the Federal Reserve, is a recent example of the changes banks and credit unions must adapt to in order to meet consumer expectations. Regulatory agencies, like the Federal Reserve or CFPB, act as traffic controllers, ensuring everything operates smoothly and securely.

System 195

System Payments Fraud Regulation 195

South State Correspondent

JANUARY 16, 2025

Lesson 1: Generate Operating Leverage to Produce Capital If there is a single lesson in banking that decides success in all areas of performance, it is this sell more profitable products to more profitable customers to the point where your bank generates a consistent risk-adjusted return above its cost of capital.

Capital 195

Capital Management Groups Operations 195

Perficient

SEPTEMBER 28, 2020

We believe that there tends to be a gap in strategy when a business strategy meets the operational elements. In other words, how to create your plan by making critical decisions from a business and technology standpoint. Decide: Make operations and technology decisions that align with your defined customer experience and plan.

Strategy 309

Strategy Tools Operations Customer Experience 309

PYMNTS

SEPTEMBER 24, 2020

In an interview with Karen Webster, John Rainey , chief financial officer and executive vice president of global customer operations at PayPal , noted that CFOs (including himself) have learned to pivot, too, with ground-level, tech-driven insights that move well beyond simply tracking money flows. Everybody’s got to work from home.’”.

Analytics 293

Analytics Examples Trends Operations 293

Abrigo

FEBRUARY 6, 2025

With this regulatory risk and associated operational complexities, there is plenty for financial institutions to consider before diving into cannabis lending. Its a way to serve businesses that are often forced to operate outside traditional financial systems. Then, theres the operational side. These details matter.

Lending 195

Lending Compliance Community Software 195

Perficient

FEBRUARY 24, 2021

For example, IBM Cloud Paks provide the containerized IBM middleware and open-source software components to modernize, move, and build cloud-native business applications in hybrid and multi-cloud deployments. Working with OpenShift on Power Systems Virtual Server. Check out the full IBM learning path here to see the step-by-step process.

System 436

System Software Resources Management 436

Perficient

AUGUST 20, 2020

For example, match up your priority market areas against the competitive market picture to see if there are top priority areas for you that also happen to be weak points for your competitors. Other examples of these behavioral differences include Neosporin vs. Bacitracin and Band-Aid vs. adhesive bandage.

Google 452

Google Examples Trends Tools 452

PYMNTS

OCTOBER 30, 2020

FIs were fined more than $17 billion in penalties between 2009 and 2019 for improper AML procedures, for example, including major players like Commonwealth Bank of Australia, Deutsche Bank and Goldman Sachs.

Operations 228

Operations Payments Compliance System 228

Perficient

JULY 30, 2020

Global pandemics may be rare, but crises of all sizes affect business operations in unforeseen ways. And, after employees are back, additional steps will be needed to optimize current operations and/or prepare for the next disruption. What is a Low-Code Application? What is a Low-Code Application?

Training 322

Training Community Innovation US 322

South State Correspondent

MARCH 10, 2025

Lets take an example. You go down the hypothesis-driven path and you determine you need new technology and so you define your requirements and jobs-to-be-done and you narrow down between a set of options. Your first step is to rank the cost of start-up and operations over five years using the same set of assumptions for each.

Training 195

Training Maine Analytics Management 195

PYMNTS

JUNE 25, 2020

As accounts payable (AP) and accounts receivable (AR) operations continue to converge for many organizations, buyers and suppliers are increasingly acknowledging the value of using each other’s technology platforms to promote stronger B2B relationships. Peasy Explores The Early Payment Incentive. MineralTree Pairs For Global AP.

Tools 282

Tools Operations Management Meeting 282

South State Correspondent

FEBRUARY 4, 2025

For example, in the next year, does the bank want to focus on making its employees more productive or enhancing customer experience. This use case not only has a direct impact on employee time savings and an easily calculated return on investment, but it allows employees to get comfortable with the technology.

Community Bank 195

Community Bank Strategy Community Tools 195

Perficient

APRIL 2, 2021

AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies. One example is the use of chatbots to automate routine customer interactions, such as account opening activities and general customer inquiries. Credit Decisions.

Regulation 309

Regulation Industry Risk Management Analysis 309

South State Correspondent

JANUARY 23, 2023

With the capital raised by Elon Musk, Microsoft, and others, this year, banks look to license the technology utilizing a paid professional version and leverage the tool through the Microsoft Office Suite to accomplish a variety of tasks more efficiently. Here are some recent examples: Create bullet point notes on employee retention credits.

Tools 370

Tools Examples Data Analysis 370

PYMNTS

OCTOBER 21, 2020

In April, for example, the EBF, European Association of Co-operative Banks (EACB) and the European Savings and Retail Banking Group (ESBG) said that tech-driven priorities include the development of instant payments capabilities across the EU and robust data sharing. Ready for Digital Currencies? .

Data 317

Data Regulation National Examples 317

PYMNTS

NOVEMBER 4, 2020

Calling local pizzerias or Chinese food restaurants to place takeout orders was once seen as a revolutionary development in the space, for example, and drive-thru service followed as the next big step. . Many of the numerous ordering and payment methods that today’s QSR customers enjoy have taken time to evolve and catch on. drive-thrus.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

OCTOBER 16, 2020

Numerous quick-service restaurants (QSRs) have deployed these technologies to support their operations, tailor their customer service approaches and even boost sales, but many players, including several big names, have been reluctant to invest in such innovations. QSRs Leverage AI.

Analytics 273

Analytics Data Fraud Tools 273

Perficient

NOVEMBER 20, 2020

For example, let’s say you sell pickup trucks. Your target customers may include consumers, farming operations of various sizes, construction companies, and other fleet operators, each with a unique and specific use case in mind for your product.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

FEBRUARY 2, 2023

One example of this effort, which we expect to see more of in 2023, is biometric payments. A biometric payment is a point-of-sale technology that authenticates payments by pairing a payment card with a physical identifier of the cardholder. For example, many companies have reaped the benefits of using Instagram’s shopping capabilities.

Industry 471

Industry Trends social media Payments 471

Perficient

JULY 9, 2020

In this particular example, our client’s business operates within the United States and Canada, so I’ve made sure to add restrictions to show locations in those countries only.

Google 510

Google User Experience CA United States 510

Perficient

NOVEMBER 5, 2020

As facilities strive to become more efficient and more advanced with their technology; a transformational change will affect the culture of the workforce. Many warehouses that are looking to implement RF scanning technology currently have a workforce that is very physical in nature. Advance Features and the Barriers to Achieve Results.

System 332

System Examples Data Technology 332