Perficient

JANUARY 3, 2021

For example, an H1 applied to the main title will have the biggest font size and the heaviest weight, while an H6 will have the smallest font size and the lightest weight. In the same way a user scans the page visually, an assistive technology user will navigate the page using heading levels to determine the importance of topics.

How To 340

How To Examples Maine Technology 340

Perficient

NOVEMBER 10, 2020

Accordingly, the goals of a redesign should always be derived from real, measured user experiences. Here are a few examples of concrete redesign goals: A better mobile web experience to drive smartphone engagement. Increased utilization of physician and appointment-setting functionality.

User Experience 322

User Experience Examples Analytics Meeting 322

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data?

Data 491

Data Tools Customer Experience Security 491

Perficient

JANUARY 20, 2021

Thus, translation, even though of excellent quality, creates a cultural distance which impacts on the web users’ evaluation of the site.”. India, for example, is the second-largest region in the world of smartphone users. Importance of Device Type. Globally, over 50% of all web traffic is via mobile.

Strategy 496

Strategy Marketing Strategies Regional Marketing 496

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Marketing 175

PYMNTS

MARCH 24, 2020

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? percent of consumers who are dissatisfied with their apps’ account opening functionalities, for example. This is the case for 34.8

UX 150

UX User Experience Survey Meeting 150

PYMNTS

JUNE 18, 2020

About half of European eCommerce sites use IP recognition technology, for example. So, which checkout features should international eCommerce merchants prioritize when designing their checkouts to optimize UX and maximize conversion?

UX 159

UX Data United States Study 159

PYMNTS

OCTOBER 24, 2016

A smartphone user typically begins the shopping process by logging into an eCommerce account, Castro said, followed by browsing products at one location, putting them into a virtual shopping cart and then later finalizing the purchase at another location. “So, Importance of nailing UX. Stay tuned: It may be a bit of a drive.

UX 100

UX Mobile Apple Trends 100

PYMNTS

FEBRUARY 2, 2018

We talk about it every day as business professionals, and that’s our prerogative, but this is a very tangible, real example on something that is known to them — a wearable — which is something that they already understand in their day-to-day lives. The UX Experience. Call it the “user experience experience.”.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

Perficient

AUGUST 30, 2022

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

Bobsguide

APRIL 29, 2016

Every company in the financial space has UX, or user experience, on their minds at the moment as more and more customers are in need of simplicity in their banking systems. Over the past few years, banks, like BBVA for example, have used the popularity of the gaming industry to their advantage and.

UX 60

UX User Experience Examples System 60

PYMNTS

AUGUST 7, 2019

million Americans hitch rides through ridesharing offerings like Uber or Lyft , for example, and 41 million book travel or accommodations with homesharing services like Airbnb or Hotels.com. While this makes it easier for consumers to sign up and create accounts, it also makes it remarkably easy for fraudsters to pose as legitimate users.

Report 182

Report Fraud Survey User Experience 182

CFPB Monitor

JULY 12, 2022

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). Design & UX: Use expertise to help the CFPB understand how certain UX techniques can be harmful to consumers.

UX 78

UX Regulation Technology User Experience 78

PYMNTS

JULY 7, 2020

And while the PPP initiative ultimately saw some major successes, Diamond noted that its rocky start was the latest example of big banks’ digitization struggles. “The classic bank model where you have to go into a branch and talk to a loan officer was shown to be incredibly inefficient,” he said. .”

Lending 171

Lending Industry Fintech UX 171

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”. “As

Payments 125

Payments User Experience Examples Security 125

PYMNTS

JANUARY 3, 2017

Those feedback loops are critical … The mobile phone is a thousand times better UX [user experience] than the card is,” added Wind, especially for millennials who expect transparency in the digital age.

Retail 137

Retail UX Cards Branding 137

Insights on Business

DECEMBER 12, 2018

OpenPages with Watson v8 offers a completely reimagined user experience with a specific focus on engaging the first line of defense (or infrequent user) with a low touch, zero training model. For example, we have created options for even deeper levels of granularity (definitions, sub requirements, exceptions, conditions, etc.),

Innovation 111

Innovation Compliance User Experience Regulation 111

PYMNTS

MARCH 9, 2017

It’s hard for online-only merchants — which deal with any number of complex variables around customer acquisition, activation and activity — and it’s exponentially more difficult for brick-and-mortar players that are managing a user experience across channels. Which, he noted, why the devil, going forward, will be in the details.

Retail 101

Retail How To User Experience Innovation 101

Celent Banking

OCTOBER 10, 2016

Consumers can misunderstand mobile wallets : Many users of Apple Pay, for example, have a poor understanding of how the system actually works, with many assuming Apple is in control of their card details. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

AUGUST 9, 2019

Google, Amazon, Apple, PayPal and Facebook are just a few examples of tech companies who are all but omnipresent, and with whom an enormous share of consumers interact with on a daily basis. percent who want those apps embedded into their voice assistants actually desire a very similar, if not identical user experience: This 44.3

Data 155

Data Millennials Google Apple 155

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. For example, at the time that I joined OpRisk, my team was only four people. With cognitive technology, the user can actually see and be given suggestions based on the information they entered, based on natural language and standard text.

Compliance 87

Compliance User Experience Innovation Risk Management 87

Fintech Labs Insights

NOVEMBER 8, 2016

The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. Bottom line : This is just one example of a more proactive approach to helping customers deal with day-to-day finances. I clicked through the notice out of curiosity.

UX 17

UX Capital Mobile User Experience 17

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40

BankNXT

MARCH 20, 2017

Jim Bruene looks at some examples. When it comes to showing off your mobile credentials, is there a difference between challenger banks and incumbent banks? Should you put a mobile screenshot on your homepage? on BankNXT.

Mobile 46

Mobile Examples User Experience UX 46

CB Insights

OCTOBER 10, 2017

It’s even harder when your target market would rather never think about what you’re trying to sell them — retirement, for example. For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion.

Tools 78

Tools Millennials US Mobile 78

Fintech Labs Insights

OCTOBER 5, 2016

For example, Discover does a great job with its email. But after clicking through the email, the user experience (UX) gets a bit gummed up. What to do about it? For one, when you have good news, CELEBRATE! And one of the easiest ways to do that is when a merchant refund appears on a credit or debit card account.

Cards 16

Cards UX User Experience ATM 16

Fintech Labs Insights

JULY 27, 2016

PJ: We have numerous integrations of our API, so it’s hard to give you just one example. We also support Accounts Payable with SalesForce’s Accounting Seed, where our UI/UX is especially user-centric. Furthermore, we are audited and maintain compliance on our side thus reducing the compliance burden for our developers/merchants.

Compliance 12

Compliance UX Video US 12

CB Insights

OCTOBER 31, 2019

For example, CRM platform Intercom’s “Answer Bot” can interpret questions and retrieve appropriate answers from the site’s FAQ and help documentation — something that would take users a long time to search for themselves. For example, Microsoft had Tay, an AI bot for Twitter. One example is Woebot, which launched in 2015.

Industry 78

Industry Examples Tools Retail 78

PYMNTS

JANUARY 26, 2017

Thus, ContentSquare was born in 2012 as a statistical service company — though it has since grown into full-fledged user experience (UX) analytics and optimization platform that helps businesses understand how and why users are interacting with their website, mobile and app. And I wanted to know why.”. What’s Next .

User Experience 100

User Experience UX Data Marketing 100

PYMNTS

JUNE 4, 2020

For example, meal delivery services orders are up 33-fold, while digital grocery orders have risen 400 percent. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX). percent as of last week.

Mobile 141

Mobile UX Cards Payments 141