Exercises Operations social media 
PYMNTS
JANUARY 17, 2021
The paper cited interviews and social media posts by customers who said the bikes they had been promised were weeks or even months behind schedule — often with no notice until the day they were scheduled to arrive or even later. All companies need to figure out how to grow into their hype. Peloton executives have been apologetic.
PYMNTS
SEPTEMBER 12, 2018
In some ways, Strava is a very much like any social media platform, albeit with a slightly narrower focus than most. It is getting very serious about the larger social media play and the ecosystem it hopes to build around it. Quarles is new to his job, having come on board last spring, but he is not new to social media.
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South State Correspondent
MAY 2, 2022
Here is a fun exercise – Ask a bank product team, “How do you grow customers?” For example, instead of creating a more appealing lending product and targeting a niche customer segment for a high return on investment growth number, marketing takes an existing product and tries to amplify it with email, digital or social media marketing.
PYMNTS
SEPTEMBER 4, 2017
Instagram, the photo sharing social media network owned by Facebook, said late last week that a cyberattack impacted more people than it previously thought. The photo sharing social network operator said no passwords were stolen in the attack, in which hackers were able to take advantage of a bug in the software.
South State Correspondent
MARCH 15, 2023
8) Deposit Impact of Social Media: SVB’s customer base and followers were highly active on Twitter and other social media properties. The more active your customer base and “friends of the bank” are on social media, the shorter you can expect your deposit duration when sentiment turns negative.
PYMNTS
OCTOBER 29, 2018
There may come a day, a generation or two from now, when stories about the data breaches and other hacking threats faced by payments and commerce operators in 2018 seem quaint — or, at the least, like relatively primitive foreshadowing of a new type of digital criminality. It’s already happening, of course, albeit tentatively.
PYMNTS
AUGUST 9, 2018
Consumers aren’t digital novices anymore, and they keep expecting more from eCommerce operators. That might mean on a social media platform, or a well-crafted blog designed to appeal to particular hobbyists, or an event and ticketing website, or an online platform devoted to travel. Source: PYMNTS Checkout Conversion Index.
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