Bank Innovation

OCTOBER 11, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Marketing Strategies 210

Marketing Strategies Strategy User Experience Marketing 210

PYMNTS

OCTOBER 28, 2019

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however.

User Experience 101

User Experience Payments Industry Innovation 101

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Now, he said, “innovation needs to also be incorporated internally. “Can

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Management User Experience Innovation Fintech 303

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

PYMNTS

JANUARY 17, 2018

The commercial card and expense management market is yet another space in which collaboration between FIs and FinTechs has proved key to driving innovative tools – especially as corporates grow weary with the traditional legacy services their banks provide.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

DECEMBER 16, 2020

Ternio , a global FinTech platform, has integrated with Plaid , a financial data company, to help Ternio BlockCard bank accounts access faster and more secure connections to financial accounts, according to a press release.

cryptocurrency 267

cryptocurrency FDIC User Experience Security 267

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

NOVEMBER 12, 2020

It may be an open road for open banking as, three years after the rollout of the second Payment Services Directive (PSD2), bank-FinTech collaborations and new initiatives unlocking bank account data continue to flourish. Visa Launches FinTech Collaboration Initiative In Europe. Poland's mBank Taps Treasury Pricing FinTech.

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Fintech User Experience System Data 220

PYMNTS

OCTOBER 29, 2020

With more and more FinTechs introducing their own banking services, the competition is heating up. Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. Plus, the U.S. TrueLayer Launches in Australia.

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US Fintech Tennessee Compliance 203

PYMNTS

DECEMBER 28, 2020

And as FinTechs continue to challenge banks, but also offer new opportunities within the B2B space, they’re advancing a corollary to the build vs. buy question: How about partnerships? Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies.

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Payments Innovation Software Fintech 215

PYMNTS

JULY 1, 2020

This week’s look at the latest open banking and bank-FinTech collaborative initiatives reveals financial services firms continue to focus on elevated functionality, with data security seemingly more of a background priority. Amex Joins Revolut’s Open Banking Platform. American Express is joining the open banking platform of U.K.

Fintech 141

Fintech Strategy Fraud Data 141

PYMNTS

MARCH 28, 2019

FinTech startup Qupital announced that it has closed a $15 million Series A, led by CreditEase FinTech Investment Fund ( CEFIF ). We will be working with Qupital to further utilize the technologies to enhance risk management, user experience and operational efficiency”.

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Fintech Risk Management User Experience Management 123

PYMNTS

MARCH 20, 2020

FinTechs continue to push the envelope to see how far open banking frameworks can go in improving the SMB banking experience, and increasingly, SMB lending is shifting to the center of these collaborative efforts. ’s experience is quickly influencing the way SMB lenders approach open banking in other markets like the U.S. .’s

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Lending Data User Experience Fraud 233

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

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User Experience Data Fintech System 203

PYMNTS

JANUARY 6, 2021

As he told Webster, in previous iterations, the RTP system SPEI operated only during certain hours of the day, but now is 24/7, and the focus has, in the past few years, been on payments that are smaller than 8,000 pesos — which puts the bank’s emphasis squarely on small value, high volume retail transactions.

Payments 363

Payments User Experience System Mobile 363

PYMNTS

JUNE 25, 2019

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. They are [already] being challenged by a lot of the FinTechs and the larger technology companies.”. Open Banking and the Customer Service Shift.

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Fintech Customer Experience Data User Experience 122

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Organizations have realized the benefit of taking a holistic, end-to-end, approach when it comes to accounts payable automation,” said Bob Cohen, research director at Ardent Partners.

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Fintech User Experience Data Analytics 116

PYMNTS

MARCH 26, 2020

They are not always fast followers of newly introduced products and services from their larger banking brethren who operate on a national scale. Though there has been an increasing spirit of cooperation between FinTechs and traditional FIs, there’s still a lot of ground to cover.

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Community Community Bank Mobile Cards 247

PYMNTS

NOVEMBER 16, 2020

Over the years, that surge in competition gave way to a more collaborative spirit between traditional financial institutions (FIs) and FinTechs as both sides worked to digitize and modernize SMB financing. It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau.

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Lending Technology Capital Meeting 289

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Those partnerships also can open up opportunities for FinTechs, said Shields. A bank cannot do everything,” she said. Forging Partnerships With FIs .

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Payments Data Fintech User Experience 237

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue. Baird said. “As

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Innovation Fintech Data Examples 241

PYMNTS

OCTOBER 6, 2020

The need for virtual IBANs has become ever more pronounced, she said, as the demand for digital banking services has been on an upswing, opening a range of opportunity for FinTechs to provide better access for those services offered to consumers and businesses, leveraging an online platform for that access.

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Compliance Online User Experience Payments 236

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

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Online Payments User Experience How To 179

PYMNTS

MARCH 6, 2020

Rather than approaching digitization as a ground-up overhaul of an entire institution’s infrastructure and operations, community banks should identify a “niche,” or an area in which they have been most successful as a business, to initiate a modernization project. The Right Foot.

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Community Bank Community How To Lending 173

PYMNTS

DECEMBER 29, 2020

While FinTechs and neobanks add value by focusing their attention on the user experience and business logic, their value isn’t being added in building better compliance functionality. “So To that point, he said with the prospect of open banking, legacy lenders should use their compliance expertise to become a point of trust.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Already, there are many new FinTech startups in a few of Canada’s major cities and the different tech hubs. That’s where companies such as Emailage come in. Emailage can serve various verticals.

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Fraud Fintech User Experience Strategy 110

Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use.

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User Experience Tools Survey Risk Management 79

PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. But that’s not to say that these FinTechs have a certain path ahead. The More Things Change. The saying goes, “The more things change, the more they stay the same.”

Lending 171

Lending Industry Fintech UX 171

PYMNTS

JANUARY 25, 2021

The company is betting that all kinds of companies — from FinTechs to eCommerce providers to wealth management platforms and iGaming operators — will adopt PayDirect to facilitate account verification, instant account funding, online payments and instant withdrawals. The challenge is in getting merchants and customers to try it.

Online 300

Online Meeting Payments Cards 300

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

OCTOBER 5, 2020

5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In

ATM 158

ATM Software Atlanta User Experience 158

PYMNTS

JANUARY 18, 2021

market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. For this reason, neobanks and banking FinTechs today have an opportunity to launch banking services built with data connectivity in mind. With more digital banking options emerging on the U.S.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

APRIL 14, 2020

Legacy accounts receivable (AR) and accounts payable (AP) operations aren’t only inefficient, they’re costly. As AP and AR innovation progresses, FinTechs are also exploring how integrating AP and AR between buyer and supplier can elevate efficiencies and savings even further.

Payments 195

Payments User Experience Operations Technology 195

PYMNTS

JUNE 12, 2019

In a deal announced Tuesday (June 11), H&R Block has acquired Wave Financial, a small business FinTech firm offering accounting, payroll, invoicing, payments and bookkeeping services. “Wave addresses these concerns by delivering financial solutions and a simple user experience on a single platform.”

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Taxes User Experience National Strategy 161

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In By outsourcing all that to an acquirer, an ISO saves on risk, regulatory, technical and operational overhead. Episode Two.

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User Experience Software Compliance Payments 108

Accenture: Banking

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report. Availability of 24/7, real-time, up-to-date information.

Customer Experience 156

Customer Experience Payments User Experience Innovation 156

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

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Data User Experience Fintech Lending 143