PYMNTS

OCTOBER 28, 2019

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however. But with the U.S. But with the U.S.

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User Experience Payments Industry Innovation 101

PYMNTS

FEBRUARY 19, 2020

With speed being the most obvious value proposition of real-time payments capabilities, it’s not difficult to imagine that corporate payers would be eager to embrace faster payments functionality in their accounts payable (AP) departments. And for many firms, that’s exactly what they’re beginning to do.

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PYMNTS

JANUARY 25, 2021

According to Ossama Soliman , chief product officer at open banking provider TrueLayer , the very fact that there are so many payment options pushes new entrants to differentiate themselves from the pack. “It But actually, it raises the bar for what it takes to add a new payment method into the checkout.”. 26) in the U.K.,

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PYMNTS

SEPTEMBER 23, 2020

In the journey to improve the payments experience, sometimes the best user experience (UX) is an unnoticeable one. FinTechs have had to take on a leadership role to embracing an imbedded payments experience. A Better Payments Experience. Making Payments Invisible.

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PYMNTS

DECEMBER 30, 2020

The B2B payments ecosystem experienced a sudden and dramatic acceleration of change upon the onset of the global pandemic, and its impacts reach far beyond the mere digitization of the B2B transaction. In Mastercard's case, that involves embracing a mix of interoperable payment rails via its Mastercard Track Business Payment Service.

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PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. The Drive To Upgrade. Connectivity Is Key.

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User Experience Fintech Innovation Technology 264

PYMNTS

DECEMBER 28, 2020

And as FinTechs continue to challenge banks, but also offer new opportunities within the B2B space, they’re advancing a corollary to the build vs. buy question: How about partnerships? Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies.

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Payments Innovation Software Fintech 215

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts. What does that mean, then?

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Fintech Mobile Analysis Technology 211

PYMNTS

NOVEMBER 13, 2020

Looking at the plight of migrant workers and those working abroad during the COVID event, PYMNTS November 2020 Smarter Payments Tracker® powered by Nium notes that, “Legacy FIs can struggle to provide affordable remittance services that meet migrant workers’ needs, and their dependency on correspondent banking networks can drive up service costs.

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PYMNTS

APRIL 26, 2019

Citigroup ’s Global Head of Payments and Receivables Manish Kohli is relying on technology to increase its payment business. Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development.

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Tools Payments User Experience Innovation 179

PYMNTS

SEPTEMBER 15, 2020

Kikkeri said that’s why FIs must consider how to leverage their FinTech partnerships and push to market the digital services that customers have become habituated to in the past six months. Apple and Google are bringing a new level of user experience to banking and payments that did not exist before now,” Kikkeri said.

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Bank Innovation

OCTOBER 11, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

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PYMNTS

DECEMBER 8, 2017

Payment Rails is making its official step into the cross-border payments market through the launch of its application program interface (API) and payment platform, the company said Thursday (Dec. Payments Rails is rewiring how business payments are sent around the world,” said the company’s co-founder and CEO Tim Nixon.

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PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. The consumerization of B2B payments is taking its cue from contextual commerce.

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Payments Data Fintech User Experience 237

PYMNTS

NOVEMBER 26, 2019

Lithuania wants to become a global FinTech powerhouse. In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Regulation is perhaps the strongest driver of Lithuania’s FinTech-friendly environment.

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PYMNTS

MAY 27, 2020

Banks, FinTechs and small business solution providers have rallied around the effort to ease the digitization transition. Nikita Melnikovs , member of the board at card payments technology company DECTA , told PYMNTS in a recent interview that for many SMBs, the most obvious first step to the online migration may not actually be the best one.

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PYMNTS

JANUARY 22, 2019

Ready said he sees the relationship between FinTech and banking as similar to that between cellphone makers and telecommunications companies. “I Everyone’s trying to provide fantastic user experiences by joining up and partnering and really sharing each other’s technology to create the best-end result.

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Fintech Apple User Experience Examples 194

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Now, he said, “innovation needs to also be incorporated internally. “You

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PYMNTS

JANUARY 17, 2018

The commercial card and expense management market is yet another space in which collaboration between FIs and FinTechs has proved key to driving innovative tools – especially as corporates grow weary with the traditional legacy services their banks provide.

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PYMNTS

MAY 8, 2020

The small business FinTech arena continues to blossom as more developers explore ways to address a market historically underserved by traditional financial institutions (FIs). “We think of the user experience as critical and want to apply this philosophy on the business side.” The Front-End Strategy: UX.

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PYMNTS

MARCH 10, 2020

All of that leads to the question payments people should be pondering in particular as they are watching the markets start their triage attempts. What will happen to all those firms that built a new take on financial services around a slick app, a better and faster onboarding users experience?

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PYMNTS

JULY 28, 2020

The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker. Earlier this year, Michael Miebach , Mastercard’s chief product officer, told PYMNTS that there is no use in fighting the evolution of payments.

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Payments Innovation User Experience Cards 168

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

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Tools User Experience Cards Fintech 170

PYMNTS

JULY 31, 2019

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

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Innovation Report UX User Experience 151

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

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PYMNTS

DECEMBER 16, 2020

Ternio , a global FinTech platform, has integrated with Plaid , a financial data company, to help Ternio BlockCard bank accounts access faster and more secure connections to financial accounts, according to a press release. By bridging the gap, Kane said, the digital payments ecosystem will benefit from a fuller way to use crypto.

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PYMNTS

DECEMBER 10, 2019

based FinTech specializing in facilitating payments for small business accountancy firms, is partnering with BIN (bank account identification number) sponsor Moorwand to further streamline the payments experience for accountants and bookkeepers. Telleroo , a U.K.-based In a press release issued Tuesday (Dec.

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Payments User Experience Fintech Compliance 131

PYMNTS

NOVEMBER 12, 2020

It may be an open road for open banking as, three years after the rollout of the second Payment Services Directive (PSD2), bank-FinTech collaborations and new initiatives unlocking bank account data continue to flourish. Visa Launches FinTech Collaboration Initiative In Europe. Poland's mBank Taps Treasury Pricing FinTech.

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Fintech User Experience System Data 220

PYMNTS

JANUARY 18, 2019

For corporations that want to stay ahead of the competition, innovation is a must, but developing and supporting a payment solution can prove challenging. Many crave greater opportunities to administer their solutions and control the user experience. Changing Payments Landscape . Flexible and Far-Reaching .

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User Experience Innovation Strategies Payments System 189

PYMNTS

MARCH 26, 2020

Growing awareness of the cash flow pain caused by late B2B payments has led to increased calls to incentivize, and in some cases even mandate that larger corporates accelerate their invoice payment processes when working with small suppliers. In all, more than one-third of businesses surveyed admitted to this slip-up.

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Payments Fintech Tools User Experience 180

PYMNTS

OCTOBER 29, 2020

With more and more FinTechs introducing their own banking services, the competition is heating up. Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. Plus, the U.S. TrueLayer Launches in Australia.

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US Fintech Tennessee Compliance 203

PYMNTS

AUGUST 5, 2019

In the B2B realm, payments travel anything but a straight line. Online, though, payments can travel the straight and narrow, especially across platforms that link supply chains in a marketplace setting. Since the November 2018 launch, nearly $2 billion in virtual card payments for suppliers have been automated.

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Payments Cards Data User Experience 162

PYMNTS

APRIL 24, 2020

FinTechs are also emerging as major CU competitors. Among FinTechs that are interested in developing new peer-to-peer (P2P) payment, real-time payment and installment credit products, PYMNTS research shows that half intend to sell those products directly to their end-users. We surveyed 4,058 U.S. percent and 72.5

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Data Innovation Digital Banking Meeting 187

Accenture: Banking

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 156

Customer Experience Payments User Experience Innovation 156

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

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User Experience Data Fintech System 203

PYMNTS

NOVEMBER 19, 2020

Italian bank Intesa Sanpaolo will work with supply chain finance FinTech Kyriba in order to debut a new dynamic discount service, a press release says. The service will allow large buyers with excessive liquidity to offer suppliers advance payments of invoices, with discounts on the already-agreed-upon prices.

User Experience 219

User Experience Capital Management Fintech 219

Accenture: Banking

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 153

Customer Experience Payments User Experience Innovation 153