PYMNTS

APRIL 26, 2019

Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development. Our strategy has to be to help our clients succeed in the digital age and help them disrupt, rather than be disrupted.”.

Tools 179

Tools Payments User Experience Innovation 179

PYMNTS

JULY 1, 2020

In a PYMNTS interview , NICE Actimize Head of Fraud Strategy Rob Tharle shed light on a nasty downside to the proliferation of open banking around the globe. They reduced the intelligence available to make risk decisions on transactions, therefore it becomes even more critical to have a multi-factor authentication strategy.”

Fintech 141

Fintech Strategy Fraud Data 141

PYMNTS

JANUARY 18, 2019

Traditionally, banks manage the features and user experiences of their clients’ solutions, but corporate customers are beginning to seek greater accountability for their innovation strategies. Many crave greater opportunities to administer their solutions and control the user experience.

User Experience 189

User Experience Innovation Strategies Payments System 189

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

Tools 170

Tools User Experience Cards Fintech 170

BankNXT

JANUARY 22, 2018

As we roll further into 2018, thoughts inevitably turn to the big themes we might expect (and hope) to see for user experience in the financial services industry. UX strategy in banking and financial services in 2018 on BankNXT. Story by Tom Evans.

UX 79

UX Strategy User Experience Industry 79

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Organizations have realized the benefit of taking a holistic, end-to-end, approach when it comes to accounts payable automation,” said Bob Cohen, research director at Ardent Partners. “Our

Fintech 116

Fintech User Experience Data Analytics 116

PYMNTS

FEBRUARY 27, 2020

At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Fifth Third Bank Taps FinTech For SMB Lending. Open Banking Drives Challenger Bank Adoption. As part of the U.K.’s

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

JULY 31, 2019

We also analyzed how the areas that FIs are focusing on relate to such factors as level of investment, on-time performance and innovation strategy. A significant share of FIs will turn their focus in a different direction, however, to user experience (UX) — how users interface with banking products and features.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

MAY 27, 2020

Banks, FinTechs and small business solution providers have rallied around the effort to ease the digitization transition. ” A Digitization Strategy. The User Experience Focus. Again, this focus on user experience can be applied to both ends of a B2B transaction. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

JULY 10, 2018

Already, there are many new FinTech startups in a few of Canada’s major cities and the different tech hubs. But while there is a huge appetite for these companies to launch, FinTech companies in Canada want to launch prudently. That’s where companies such as Emailage come in. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. But that’s not to say that these FinTechs have a certain path ahead. The More Things Change. The saying goes, “The more things change, the more they stay the same.”

Lending 171

Lending Industry Fintech UX 171

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JUNE 12, 2019

In a deal announced Tuesday (June 11), H&R Block has acquired Wave Financial, a small business FinTech firm offering accounting, payroll, invoicing, payments and bookkeeping services. “Wave addresses these concerns by delivering financial solutions and a simple user experience on a single platform.”

Taxes 161

Taxes User Experience National Strategy 161

PYMNTS

SEPTEMBER 11, 2017

Banks can be intimidated by FinTechs and APIs (application programming interfaces) or simply feel that these things are over-hyped, and they’re not wrong, Shields told Karen Webster in a recent interview. Second, they believe that banks can just as easily leverage FinTech partnerships, as be leveraged by them.

Fintech 190

Fintech Innovation Data Technology 190

PYMNTS

OCTOBER 1, 2020

Visa and FinTech partner Novae have unveiled their revamped rewards program, dubbed My Rewards 2.0, New Strategies to Burn Miles and Points. Banks, merchants, airlines, even other FinTech companies really have to rethink their loyalty strategies. Success comes down to consumer experience, as with so many things nowadays.

Apple 233

Apple Trends America Strategy 233

PYMNTS

SEPTEMBER 3, 2019

. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

DECEMBER 30, 2020

More companies will improve their user experience, onboard their customers in real time, and offer them to pay later without having to wait for days — or even a couple of minutes — until they can make their purchase," said Jansson. Buy now, pay later is exploding and has the potential to burst," he said.

Payments 297

Payments Innovation Cards Trends 297

PYMNTS

APRIL 2, 2018

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. Researchers found that just 17 percent of retail banks rated their digital transformation strategies as “optimal.” Online lenders and alternative players were a wake-up call to banks,” explained Glover.

blockchain 171

blockchain Lending User Experience Mobile 171

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy. Commoditization Strategy.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. In the latest demonstration of FinTech-to-FinTech integration, U.K.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

FEBRUARY 27, 2020

Common examples include APIs and ERP-specific connectors, which can sometimes be API-based,” said Bill Wardwell, vice president of strategy and product at Bottomline. That crosses over into how to design a compelling user experience — also crucial to ERP/AP success.

User Experience 141

User Experience Strategy System Technology 141

PYMNTS

FEBRUARY 4, 2020

HighRadius, an enterprise software-as-a-service (SaaS) FinTech firm, and Genpact, a digital transformation company, have teamed up on improving enterprise accounts receivable and bringing digital automation solutions powered by both artificial intelligence and advanced machine learning, according to a release. .

Dallas 131

Dallas Texas User Experience Software 131

Insights on Business

APRIL 28, 2017

Setting up a new brand with unique value proposition and products designed to attract the target customer segments is a safer strategy. Digital bank subsidiaries: Many banking innovators intend to create not only differentiated digital user experiences, but also a true end-to-end business model.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

FEBRUARY 24, 2017

In recent weeks, a number of financial institutions and FinTech providers have begun testing, introducing or adding upgrades to voice navigation functionalities for their banking customers. Santander went with the former, while FinTech startup D3 Banking recently unveiled an intelligent voice banking interface.

Mobile 135

Mobile Fintech Google User Experience 135

PYMNTS

JUNE 18, 2018

Viva Republica, Korea’s FinTech startup and maker of financial services app Toss , announced Monday (June 18) it has completed a $40 million round of funding raising. That, according to the company, makes it easy for users to manage all the different facets of their daily financial lives.

User Experience 100

User Experience Fintech Strategy Mobile 100

PYMNTS

JANUARY 18, 2022

As the CEO of a corporate disbursements FinTech, I’m particularly inspired by the ways businesses have transformed their payment processes. They’ve adopted automation and other measures that boost efficiency and cost savings while delivering a better user experience.

eBook 159

eBook Meeting Resources User Experience 159

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. But with an effective CE strategy, FIs do not have to be Top Performers to perform like them.

Data 129

Data Customer Experience Innovation User Experience 129

PYMNTS

FEBRUARY 13, 2020

This week’s look at the convergence of AR and AP finds new solutions from banks and FinTechs alike finding opportunity to strengthen the buyer-supplier relationship through tools that tackle friction on both ends of the B2B transaction.

Payments 161

Payments Management Chicago Meeting 161

Jack Henry

JANUARY 31, 2024

Amid banking trends, fintech trends, and other emerging factors, the financial services sector is no stranger to change. Competition is fierce, technology is converging, and user experience is changing by the day. Financial institutions , especially, are required to do more and be more.

Trends 97

Trends User Experience Banking Trends Technology 97

Insights on Business

MARCH 26, 2018

Diamond kicked off the session by outlining how disruptive forces shape the industry, factors such as the “customer experience is a new control point”. Financial institutions’ customers demand personalized experience driven by analytics and artificial intelligence, and it has to be mobile. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

DECEMBER 13, 2018

Communication and engagement with members is an essential part of any credit unions’ (CUs’) retention strategy. The new site aims to improve online functionality with an enhanced user experience, as well as keep MED5 FCU in compliance with the Americans with Disabilities Act.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

DECEMBER 30, 2020

Nations’ paths toward real-time payments ubiquity therefore depend on FIs, FinTechs and other players adopting these systems and then extending access to other such firms. based FI navigated its implementation of the RTP® network and how it strategizes around extending access to its FinTech clients. .

System 161

System Payments Fintech User Experience 161

PYMNTS

JULY 1, 2019

Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. A dominant focus for small FIs over the next three years will be user experience: 57.4 This is changing — in a big way. percent in 2017. percent will focus on this area.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

OCTOBER 18, 2017

The question applies to financial institutions of all sizes and is especially germane to smaller banks and credit unions, firms which do not have the deep pockets or the technology of larger banking compadres and FinTechs. explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Strategy Community Bank 140

PYMNTS

NOVEMBER 25, 2019

WWW Creator Tim Berners-Lee Shapes Web Rescue Strategy. Tim Berners-Lee, the British scientist and World Wide Web (WWW) creator, has devised a strategy to save the internet from falsehoods as well as corruption. Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes? Google’s expertise is in UX design,” he noted.

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Security Payments Google UX 130