Remove Fraud Remove Knowledge Base Remove Management
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A Full-Picture Approach To Thwarting Debit Fraud

PYMNTS

These organizations need to fend off anything threatening, combatting both popular and emerging debit fraud attack methods. Doug Clare, vice president of fraud product management at FICO – a consumer credit score, analytics software and fraud detection platform provider – knows this dilemma well. The Rise of CNP Fraud.

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KPMG: How AI Defense Can Counter Faster Payments Fraud

PYMNTS

Such a scenario stands as a terrifying example of not only the sophistication of criminals, but also the threat of fraud in a real-time payments environment. As Plesco pointed out, criminals have managed to steal credit bureau data, giving fraudsters an in when it comes to such theft. The antidote? Friction can also play a role.

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Recap of Money 20/20 USA 2023 and 10 Banking Thoughts

South State Correspondent

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. Fraud & Identity: By far, the largest number of vendors and conversations were over fraud and identity. Maybe a topic for next year?

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How Genesys Is Personalizing Call Center Interactions

PYMNTS

Call center providers have two options to keep up with the increase in interactions, according to Paul Lasserre, vice president of product management and artificial intelligence (AI) at Genesys. Securing the Knowledge Base. Our security analysts keep tabs on what’s happening and bring that knowledge inside.”.

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What are power skills?

Independent Banker

We’ve seen an amazing uptick in fraud,” she adds. “So, If candidates didn’t come from a traditional banking background, the community bank knew it needed to provide a solid knowledge base for them, while thinking more creatively about its leadership development and career ladder opportunities.

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Small Business Banking Tests The Digital Identity Waters

PYMNTS

Knowledge-based authentication (KBA) tools, including passwords and security questions, tend to be the primary strategy for verifying identity, and this is true for areas of financial services beyond the consumer world. Yet, as small business financial management company Nav told PYMNTS in the Tracker, KBA still reigns supreme.

Strategy 124
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Stop the Social Engineering of Customers and Employees

FICO

Ultimately, they use it to manipulate both your customers and employees to commit fraud. Sometimes, fraudsters don’t have all of the pieces of the puzzle together, so they often further manipulate your employees, systems and customers in order to get the full suite of assets they need to commit a fraud. Strategic Areas to Focus On.

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