Qudos Bank

FEBRUARY 4, 2024

While dating apps, social media networks and gaming apps are great to connect with like-minded people, they could also put you at risk of connecting with a scammer that will manipulate you for money. During video call requests, they will mention that their camera is broken or they’re experiencing technical issues.

social media 40

social media Case Study Online Video 40

Abrigo

OCTOBER 3, 2014

Recently, Accounting Today’s editor-in-chief Daniel Hood spoke with Ralph Thomas , the CEO and executive director of the New Jersey Society of CPAs, to have a candid conversation about the challenges currently facing accountants for the website’s video series. Image source: Rubiks.com. Blog Accountant'

New Jersey 271

New Jersey social media Industry Regulation 271

Gonzobanker

AUGUST 17, 2022

Thankfully, there was still a smartphone and social media to commiserate. Digital banking provider Alkami acquired data analysis and marketing campaign management provider Segmint Digital banking and payments provider Bottomline was acquired by Thoma Bravo for $2.6B. Keep an eye on the initial banks working on these projects.

Fintech 180

Fintech Lending Software Compliance 180

PYMNTS

OCTOBER 18, 2019

In the United States, according to some sources such as Javelin , more than one million children were victimized by identity theft — and the fraud costs their families more than $540 million. In an interview with Karen Webster, Zac Cohen, general manager of Trulioo , said kids’ Social Security numbers represent a relatively easy target.

Fraud 106

Fraud Security social media Tools 106

PYMNTS

FEBRUARY 20, 2019

million from social media account hacks between April and September 2018, shedding light on another rising cyberthreat for SMBs. The service includes educational materials as well, like training videos and guidance on internal cybersecurity policy development. Education Is Key.

Resources 140

Resources social media Tools Policies 140

PYMNTS

OCTOBER 9, 2017

In the area of fraud detection, for instance, it is much faster and more thorough than humans when weeding out fraud attempts from millions, even billions, of daily transactions that live employees would never have time to sort by hand, handing over only the most suspicious activities for manual review.

Training 126

Training Fraud System Software 126

South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Bank call center managers often pridefully point to their “first-contact resolution” (FCR) performance. The fastest technology isn’t always the best, but it usually is. The result?

Policies 195

Policies Training Customer Experience Examples 195

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

OCTOBER 28, 2016

The Fed yesterday announced the formation of its Payments Security task force and has launched an online survey to collect comments on payment identity management, and data protection. AI is powering bots (they have a little way to go, though, to put the intelligence inside the artificial, fraud detection and prevention systems.

Google 100

Google Video social media Security 100

CB Insights

JULY 31, 2017

So far the social media giant has made only one acquisition in 2017, with the purchase of Source3 , which offers an enterprise licensing and rights management platform for the distribution of 3D content, in Q3’17. Original video content. Live streaming mobile video. Original video content — Musical.ly

Company 28

Company Video social media Conference 28

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR 01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. Use the blockchain to manage identity, that’s one of the aims of DigiByte.

Video 40

Video Lending social media Analytics 40

Fintech Labs Insights

DECEMBER 10, 2020

Product: Digital customer service platform using chat, voice, video and co-browsing. . Glia Product : Digital customer service platform using chat, voice, video and co-browsing. . . . Note : Nov 2018 pitch at Fintech Innovation Lab As ia, Finovate demo video not available. Product : Digital account opening. .

Fintech 15

Fintech Video San Francisco social media 15

Fintech Labs Insights

DECEMBER 10, 2020

Product: Digital customer service platform using chat, voice, video and co-browsing. . Glia Product : Digital customer service platform using chat, voice, video and co-browsing. . . . Note : Nov 2018 pitch at Fintech Innovation Lab As ia, Finovate demo video not available. Product : Digital account opening. .

Fintech 15

Fintech Video San Francisco social media 15

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

JUNE 30, 2020

Glia Product : Digital customer service platform using chat, voice, video and co-browsing. Note : Nov 2018 pitch at Fintech Innovation Lab As ia, Finovate demo video not available. Glia Product : Digital customer service platform using chat, voice, video and co-browsing. Invest Sou Sou Product : Social banking platform.

Fintech 15

Fintech Video San Francisco social media 15

FICO

JANUARY 8, 2021

For FICO, customer development means working with customers through all the stages of the lifecycle – from marketing to originations to customer management. FICO has been working with leading telecommunications providers to do just that, as shown in the video below.”. Value of Customer-Level Management.

Analytics 52

Analytics Analysis Lending Management 52

Fintech Labs Insights

SEPTEMBER 25, 2020

Glia Product : Digital customer service platform using chat, voice, video and co-browsing. Note : Nov 2018 pitch at Fintech Innovation Lab As ia, Finovate demo video not available. Glia Product : Digital customer service platform using chat, voice, video and co-browsing. Invest Sou Sou Product : Social banking platform.

Fintech 12

Fintech Video San Francisco social media 12

William Mills

MAY 11, 2016

Not just for video games… okay, you have my attention. CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR. ChipShield also has an integrated password management vault.

Video 40

Video Mobile social media Analytics 40

South State Correspondent

AUGUST 1, 2022

When it comes to future success in data management in banking, the same rules apply. Your strength is your data, and your success comes from defending your data and applying your data at various angles – to credit, fraud, marketing, and understanding both your employees and customers. The problem is threefold.

Data 195

Data Tools Management Analytics 195

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Demo: Customer Insight Dashboard for Regional Manager who can view their forward looking metrics such as customer attrition and look forward several quarters. I need to learn more. They record automatically on digital channels.

social media 40

social media ATM Mobile Customer Experience 40

South State Correspondent

OCTOBER 4, 2023

Maybe technology and maybe fraud, but other than that, it is hard to duplicate that success rate. You likely can’t measure your ROI because you have not invested in marketing enough to manage it. Most of these campaigns revolve around an email drip campaign, digital advertising, retargeting, social media, podcasts/video, and print.

Marketing 195

Marketing Taxes Training Management 195

PYMNTS

AUGUST 5, 2016

Rumor has it (to quote Adele – a video that has more than 22M views) that Walmart may be buying Jet.com for a purchase somewhere in the neighborhood of $3B. So, we all know this – chip cards were not going to fix the problem of fraud at the POS. Now, if only Samsung Pay was cross platform …. Dynamic Pricing Algorithms.

Bitcoin 100

Bitcoin Payments Samsung social media 100

Fintech Labs Insights

OCTOBER 30, 2016

Deloitte recently asked what we should make of “regtech” in a new report titled, “RegTech is the new FinTech: How agile regulatory technology is helping firms better understand and manage their risks.” Detail are sketchy, but in the IBM video below, it looks like a Starbucks-like QR code system. ” Indeed.

blockchain 12

blockchain Trends Fintech social media 12

PYMNTS

OCTOBER 31, 2018

It was unlikely that the Facebook ’s Q3 earnings release could ever touch Q2 for drama — the social media site hemorrhaged 20 percent of its share price overnight. However, Facebook — perhaps the world’s leading expert at keeping people’s attention — still managed a pretty exciting earnings release this time around.

social media 108

social media Regional Community Tools 108

CB Insights

OCTOBER 29, 2018

in losses, declare bankruptcy at Westinghouse, and eventually to sell the Westinghouse unit to Brookfield Asset Management. That skyrocketing popularity is likely what made Rupert Murdoch’s News Corp think it was worth spending $580M to acquire the social network. Toshiba was forced to write off $6.3B eBay and Skype. Price: $2.6B.

Google 76

Google Software Innovation Company 76

PYMNTS

FEBRUARY 16, 2019

His commentary about bitcoin over the years has included the words “stupid” and “a fraud,” along with threats to fire any employee caught trading it. Some believe Apple’s idea will solve the monetization problem that has plagued online news outlets in the era of clickbait and social media-curated news content.

Apple 143

Apple Payments New York Mobile 143

Gonzobanker

NOVEMBER 18, 2014

The “Transforming Customer Experience When Fraud Attacks” session was timely with Mike Young of EverBank getting specific about how the bank debriefs and learns from its voice of the customer calls. And, there was not a single vendor of any sort showing even the beginnings of an approach/solution for social media.

Chicago 97

Chicago Retail Branch Design Training 97

William Mills

SEPTEMBER 7, 2016

Stay tuned for our video recap of Finovate Fall Day 2 later today! End of Day 1, check back later today for our video recap of Finovate Fall 2016! Data and Analytics are a profit center rather than something that just needs to be managed. They are introducing CrossCore – First smart plug in play fraud and identity platform.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

MAY 31, 2018

The tiny websites, egged on by Microsoft, managed to convince the Commission in 2010 that Google was manipulating its search algorithms to provide favored placement via Google Shopping — all for the sake of making more money. Since then, 65 percent of people say they use the social media platform as much or more than they ever have.

Google 120

Google Regulation Data Innovation 120

William Mills

MAY 9, 2018

Demo video will be available soon. Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Except for the second gong of the day they did well. Kodak Alaris.

Security 40

Security Samsung Strategy San Jose 40

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. Importantly, Huntington has continued to focus on digital investments and its strong legacy of product management to remain a progressive regional bank. Nobody is quite sure which side this seesaw will land on.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

NOVEMBER 5, 2019

The social media giant explained that since April 2018, it has removed or restricted a number of its developer application programming interfaces (APIs), including the Groups API, so that an app can only access personal information such as a user’s name and profile picture in connection with group activity if members opt-in.

social media 100

social media Groups United States Video 100

Insights on Business

JANUARY 28, 2019

fight fraud more efficiently and accurately. 6078 : IBM Counter Fraud Implementation to Address Financial Payments Challenges. –> Watch the Think Concierge videos to learn how to make the most out of Think 2019. . –> Watch the Think Concierge videos to learn how to make the most out of Think 2019.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

Insights on Business

FEBRUARY 10, 2019

Each day, I will update and revise this blog with financial services news, announcements, videos, and blogs live from the floor at Think. View a financial services video playlist on YouTube. 4:30 PM – 5:10 PM | Session ID: 4000A Predicting Insurance Fraud with AI. Get social. See the full Think 2019 conference guide.

San Francisco 79

San Francisco blockchain Conference Video 79

Lex Sokolin

OCTOBER 14, 2020

Remember Napster, and Kazaa, and BitTorrent, with their brick through the window of the media industry? Initially, the naive reaction of the labels was to build digital rights management into music players, and song files, and any teenager onto whom they could tattoo the letter of the law. DRM didn’t work, right? What’s the exception?

Lending 52

Lending User Experience Google United States 52