PYMNTS

NOVEMBER 13, 2020

Multifactor authentication (MFA) and biometric scans are quickly becoming the norm in numerous fields, including online accounts for banks and other businesses. The telecommunications industry is but one of many sectors looking to more securely verify customers and avoid fraud, which remains a growing problem. More than 6.2

Fraud 242

Fraud US Mobile Study 242

PYMNTS

SEPTEMBER 22, 2020

One recent study estimated that roughly 44 million Americans would tap food delivery apps by the end of this year, up from 38 million in 2019, and another survey predicted that the number of smartphone delivery app users will climb 25.2 It also analyzes how focusing on the customer experience can help prevent such fraud in the first place.

Fraud 255

Fraud Mobile Tools Study 255

PYMNTS

JANUARY 13, 2021

Experts predicted that up to $190 billion would be spent online this year, a 35.8 The prevalence of online commerce opens new doors for digital fraud, however, both from career fraudsters and opportunistic customers. Phishing scams were on the rise all year, while a survey of online shoppers found that 40.3

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

Online 212

Online Cards Mobile Maine 212

Abrigo

DECEMBER 2, 2024

Education, collaboration, and advanced fraud detection software can help prevent it. Education, collaboration, and advanced fraud detection software can help prevent it. The AML/CFT Officer or fraud officer plays a crucial role in any financial institution efforts to fight check fraud. They’ve evolved.

Fraud 195

Fraud Virginia Software Report 195

PYMNTS

OCTOBER 24, 2019

A new survey has found that the biggest obstacles hindering online retailers from doing business abroad is fraud prevention, and currency and payment processing. and more than half of online shoppers have already purchased goods outside their country. However, the survey reported that less than half of U.S.

Survey 101

Survey Fraud Retail Online 101

Abrigo

NOVEMBER 1, 2021

Combating Cyber-Enabled Fraud Requires Communication Increases in cybercrime or cyber-enabled fraud deserve attention from financial institutions, as Abrigo expert Terri Luttrell explains in this video. . You might also like this whitepaper, "The 2021 BSA/AML and Fraud Staff Survey: Top Issues for FinCrime Fighters".

Fraud 195

Fraud Video Training Compliance 195

PYMNTS

DECEMBER 8, 2020

The holidays aren't always so cheery as the risk of fraud plagues consumers and retailers alike. With the pandemic accelerating a surge in eCommerce volumes, online fraud threats are at their peak, and everything from chargeback fraud to online product scams are dampening the holiday spirit. Corporate-Facing Fraud.

Fraud 178

Fraud Survey Online Philadelphia 178

Abrigo

SEPTEMBER 21, 2023

Internet bank fraud is here to stay; learn how to detect and stop it. Every type of fraud has something unique it leverages to dupe unsuspecting citizens. Learn what is different about internet bank fraud. Takeaway 1 It is important to monitor fraud effectively and consistently.

Fraud 195

Fraud Software Mobile Online 195

PYMNTS

JULY 14, 2020

“Organizations may have had to engage in relaxation strategies, which could inversely impact their fraud appetite, as they had to let more transactions through without reviewing them. Alert rates have stayed flat and fraud detection has gone unchanged. Complete fraud and customer service teams are working from home.

Fraud 311

Fraud Meeting Strategy Operations 311

Abrigo

JUNE 13, 2022

Elder fraud prevention and education Learn strategies for recognizing and reporting elder fraud and exploitation. . Takeaway 1 Elder abuse, exploitation and fraud continue to rise as the baby boomer generation ages. Takeaway 3 Education and reporting are key to preventing this type of fraud, so know your state's policies. .

Fraud 195

Fraud Training United States Survey 195

PYMNTS

DECEMBER 1, 2017

Here’s a nice change of pace going into the weekend: It looks like online fraud did something unsual for Black Friday this year. For the first time in several years, credit card fraud (the most common fraud form factor for retailers online) fell to 42 percent of total fraud during the holiday shopping weekend.

Fraud 118

Fraud Retail Online Cards 118

PYMNTS

JULY 5, 2017

Fraud is like gluten. Most organizations have resigned themselves to the fact that, despite their defenses, fraud is just a part of doing business. But fraud costs an average of 7.5 But alongside all of that opportunity comes risk of fraud.”. That’s why Vesta went straight to the top when conducting the survey.

Fraud 161

Fraud Survey Retail Resources 161

Abrigo

NOVEMBER 9, 2022

Financial institutions work to meet Q1 2023 CECL deadline A CECL implementation survey by Abrigo found progress by financial instittuions is mixed ahead of the upcoming deadline. . Takeaway 1 10% of banks and credit unions have completed CECL adoption, according to Abrigo's CECL implementation survey. Progress on CECL.

Survey 195

Survey Software Resources Meeting 195

PYMNTS

OCTOBER 3, 2019

Though fraud technology has evolved to combat the monster of payments fraud, there is a growth threat for banks that innovators are also paying attention to as financial institutions (FIs) increase their appetite for such tools. percent of overall revenue to lending fraud, compared to as much as 5.8 percent for smaller banks.

Fraud 158

Fraud Lending Technology Survey 158

Abrigo

AUGUST 22, 2022

Emerging Check Fraud Trends to be Aware of It seems check fraud will never go away, it just changes its approach every opportunity. Check Fraud. Still the number one type of fraud in banking. There is also usually more than one signee assigned to those accounts, making them more susceptible to fraud.

Fraud 195

Fraud Trends Survey Technology 195

PYMNTS

AUGUST 11, 2020

The FTC also warns consumers not to pay for job opportunities or for online ads promising ways to earn money. A recent notice from the Financial Industry Regulatory Authority (FINRA) warned that “events with such profound impact” like the coronavirus “routinely create opportunities for financial fraud.”.

Fraud 174

Fraud Taxes Survey Cards 174

PYMNTS

DECEMBER 17, 2020

percent of all consumers have switched from in-store to online shopping. consumers — 57 million people — say they are ordering more groceries online for home delivery now than they did before the pandemic’s onset. The consumer survey in the report shows that 79.6 The research shows that 43.5 Who Is Your Customer?

Fraud 330

Fraud Online Cards Retail 330

PYMNTS

JUNE 4, 2019

According to a report in The Financial Times , the new rules, which require more verification for online payments of more than €30 and go into effect in September, require big changes to processes and technology at retailers, banks and payment groups. The new rules are aimed at reducing fraud.

Online 166

Online Survey Industry Retail 166

PYMNTS

SEPTEMBER 18, 2017

According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions.

Survey 117

Survey Security Data United States 117

PYMNTS

NOVEMBER 17, 2020

That sets the stage for fraudsters to follow the money as consumers transact online — and steal a large chunk of that money. Panelists included Schalk Nolte , CEO of Entersekt ; Jen Martin , head of Fraud Operations at KeyBank ; and Karen Boyer, Fraud Intelligence Director, Financial Crimes at People’s United Bank.

Fraud 195

Fraud Mobile social media Security 195

PYMNTS

JANUARY 28, 2021

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to pay at checkout. One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards.

Cards 210

Cards Online Security Data 210

Bank Innovation

OCTOBER 19, 2018

Noncash payments fraud in the U.S. The study’s survey of depository institutions found noncash payments fraud increased 37%, from $6.1 outpaced growth in noncash payments overall between 2012 and 2015, according to a Federal Reserve Payments Study released this week. billion in 2012 to $8.3 billion, in 2015.

Study 150

Study Fraud Payments Survey 150

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

JANUARY 15, 2021

Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. consumers were expected to spend more than $190 billion online this season, up 36 percent from 2019, while in-store commerce was predicted to fall by 4.7

Retail 159

Retail Online Fraud Cards 159

PYMNTS

OCTOBER 24, 2018

When it comes to deploying corporate resources in the battle against online fraud and account takeovers (ATOs), all too often, guiding principles fail to spot what’s really happening to a business in real time. It turns out that, for online retail last year, the “fraudliest day” was Dec. Thumbs Down On Rules Of Thumb?

Fraud 159

Fraud Risk Management Customer Experience Trends 159

PYMNTS

SEPTEMBER 4, 2020

It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. It confirms that legions of consumers have shifted to online and mobile banking since the pandemic's arrival, and across demographic boundaries, people like it. account holders.

Digital Banking 234

Digital Banking Fraud Mobile Online 234

PYMNTS

DECEMBER 16, 2019

’Tis the season for corporate fraud? the FBI recently issued a warning for holiday shoppers of a new scam called eSkimming , in which cyber criminals hack into legitimate online retailer websites to steal shoppers’ credit and debit card details. Yet, analysts warn, as cross-border B2B payment volumes rise, so does the risk of fraud.

Fraud 149

Fraud North Carolina Payments Delaware 149

PYMNTS

APRIL 2, 2020

On Thursday (April 2), Bottomline Technologies announced it will offer lenders a simplified Small Business Administration (SBA) loan application platform to originate credit online under the “Paycheck Protection Program.”. It will help them deliver digital access to the critically needed SBA guaranteed funding programs, Bottomline said.

New Hampshire 232

New Hampshire Fraud Georgia Survey 232

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. A Proactive Approach To Friendly Fraud. Friendly fraud often develops around online promotions at restaurants.

Fraud 177

Fraud Mobile social media Customer Experience 177

PYMNTS

NOVEMBER 7, 2018

7) that it has released the results of the Ping Identity 2018 Consumer Survey: Attitudes and Behavior in a Post-Breach Era , which found that many consumers are making changes in how they interact with companies to ensure their own personal data is protected from a breach.

Survey 153

Survey Data Security Branding 153

PYMNTS

NOVEMBER 30, 2020

There are other benefits that the function could provide, however, including more robust fraud protection. How can banks better communicate the benefits of location sharing — and its vast potential to combat fraud — to customers who are on the fence? The report surveyed 2,141 U.S.

Fraud 171

Fraud Data social media Millennials 171

Gonzobanker

JUNE 6, 2024

Add these action items to your card fraud checklist to strengthen your defenses. This equates to even more fraud losses for banks and credit unions, which have already been hit hard across all payment channels this year. Check fraud is up 171% year over year based on a recent Actimize study. That’s more than 2.5

Fraud 156

Fraud Data Cards Software 156

PYMNTS

OCTOBER 20, 2020

This shift in buying behavior is likely here to stay, too, leading more customers to use card-based payments to complete their purchases when shopping online. This is the focus of Understanding Frictions In Credit Card Transactions: How Transaction Disputes And Declines Impact Merchants’ Reputations, a PYMNTS and PAAY collaboration.

Survey 214

Survey Data United States Cards 214

PYMNTS

JANUARY 18, 2021

People in general are more aware of — and concerned about — fraud as we pass through a second season of COVID, and eCommerce continues to rack up impressive stats, good and bad. New threats are evolving all the time,” KP Brendel, director of marketplace operations at online thrift and consignment storefront Swap.com, told PYMNTS. “New

Fraud 144

Fraud Security Study Retail 144

PYMNTS

DECEMBER 21, 2020

Fraud instances have risen dramatically since the pandemic began, placing financial strains on consumers and merchants alike. One recent report that surveyed consumers from the U.K., Department of Justice recently warning consumers to be on the alert for virus-related fraud. Blunting Promotion Abuse Problems.

Fraud 210

Fraud Cards Retail Resources 210

PYMNTS

SEPTEMBER 30, 2019

A recent study about how people respond to scammers shows that consumers are more likely to become victims on social media and online marketplaces than over the phone, The Wall Street Journal reported on Sunday (Sept. Researchers found that the majority of consumers fell prey to scammers on legitimate websites and social media. .

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Study social media Online Fraud 145