PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. However, the rise of mobile ordering also comes with growth in account takeover fraud.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Improving customer experiences was not the sole focus of 3DS 2.0’s The changes also include enhanced fraud protections for merchants. s upgrades, however. For example, 3DS 2.0 solutions going forward.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

MARCH 20, 2020

Fraud attacks’ frequency and complexity will likely continue to rise despite merchants’ best efforts to prevent them. The Latest Fraud Decisioning Developments. The United Kingdom’s RELX , an information and analytics firm, has meanwhile purchased fraud prevention firm Emailage to boost its own anti-fraud efforts.

Industry 225

Industry Fraud social media Security 225

PYMNTS

FEBRUARY 19, 2019

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. That sort of fraud prevention spends 100 percent of the time on that one aspect of fraud, he noted.

Fraud 169

Fraud Data Maine System 169

PYMNTS

JUNE 11, 2019

Phone numbers, email addresses, usernames and other online signifiers have become vital to digital identity verification, as the world becomes increasingly connected. Online universities have become increasingly popular among nontraditional students who need convenient and flexible class schedules.

Online 145

Online blockchain social media Security 145

PYMNTS

NOVEMBER 3, 2020

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. There is the potential, too, for integrated invoicing capabilities within QuickBooks to combat invoice fraud , a growing pain point for the B2B payments landscape.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JULY 5, 2020

Due to the real-time factor, fraud can be mitigated, the release states. The offering will include flexibility, according to a press release , allowing clients to either choose BNY Melon’s services or one of the company’s Private Label Bank relationships.

Payments 240

Payments User Experience New York Fraud 240

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. The following Deep Dive examines how AI technology is being deployed on the anti-fraud front lines. . The High Costs Of Fraud . A recent study found that 60.8

Fraud 128

Fraud Security System Data 128

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments. “Our

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

SEPTEMBER 20, 2018

Should banks and financial institutions (FIs) focus more on giving consumers the convenience and simplicity they expect — and even demand — or instead focus more on implementing stringent security measures, potentially at the expense of user experience? Fraud is on the rise, as 17 million people in the U.S.

Security 166

Security Trends Fraud User Experience 166

PYMNTS

OCTOBER 7, 2020

As Ali noted, expectations about what banking should be are changing as “all of a sudden, overnight, all users were thrust online.”. Against that backdrop, fraud has been skyrocketing. “An An increase in cyberattacks is common in a time of crisis,” said Ali.

Mobile 245

Mobile Security Fraud Digital Banking 245

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

MAY 7, 2020

Many are instead flocking to online gambling sites after the closure of all 989 commercial and tribal casino properties in the U.S. However, it can take a long time for online players to collect funds, unlike at casinos, where consumers can instantly collect winnings in cash. Enabling faster disbursement options in the U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

AUGUST 7, 2019

Hiding among these legit users are fraudsters and other bad actors that are increasingly targeting sharing economy platforms. Unfortunately, many sharing economy platforms’ verification and authentication processes are poorly equipped to combat the growing risk of fraud. Among sharing platforms users we surveyed, 26.2

Report 182

Report Fraud Survey User Experience 182

PYMNTS

JANUARY 9, 2019

This growth is reflected across all areas of retail as online shopping becomes more popular with consumers, forcing even more traditional retailers — such as those that sell luxury products — to craft an online experience. How Omnichannel Is Changing The Way Luxury Retailers Respond To Fraud.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

NOVEMBER 8, 2019

These platforms must ensure that all parties are trustworthy, putting them in precarious positions as they work to build their user bases without alienating either side with their anti-fraud measures. . It’s a matter of figuring out how you put in place the right balance to maintain a seamless customer experience.” .

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. Centsoft Integrates With QuickBooks Online.

Fintech 192

Fintech Fraud Data Lending 192

ATM Marketplace

FEBRUARY 26, 2021

Buy online and pickup in store has changed the way consumers shop due to the coronavirus. But does this new trend create a greater risk of fraud? Jeff Sakasegawa, trust and safety architect at Sift, shares his thoughts and insight on how a smooth user experience could raise the potential for fraud.

Fraud 83

Fraud User Experience Trends Online 83

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

Fraud 101

Fraud Payments Data Cards 101

PYMNTS

SEPTEMBER 14, 2016

Retailers have been conditioned to think that fraud is simply an unavoidable cost of doing business. But Michael Reitblat , cofounder and CEO of Forter , thinks that’s a backwards way of looking at fraud and invests $20 million a year in technology to support an entirely different conversation. Where Fraud Really Hurts.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments. “Our

Payments 130

Payments Compliance Fraud User Experience 130

Abrigo

JUNE 4, 2024

We are looking at everything from online account opening to our banking platform's user experience. Younger generations often prefer digital interactions, and banks need to offer seamless online and mobile banking experiences.

Compliance 221

Compliance Community Bank Community Conference 221

PYMNTS

MARCH 14, 2017

billion by 2023, with the growing demand for mobile-based features, such as online payments, and the preference for smartphone or tablet usage boosting the market’s growth. The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

JULY 17, 2019

The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. Fraud isn’t the only thing banks and merchants are concerned over when it comes to SCA’s upcoming deadline.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 24, 2020

A Kaspersky survey indicated that 47% of banking customers in the META region (Middle East, Turkey and Africa) were victims of some type of bank fraud in the first six months of this year. The pandemic has accelerated the shift to online banking. Schalk Nolte , chief executive officer of Entersekt, said in a statement on Tuesday (Nov.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

MARCH 18, 2019

The biggest challenge is balancing fraud control with members’ user experiences, so that we’re challenging them when we should, but not every single time they try to do every little thing,” she said. The first security check occurs when users log into the CU’s mobile app with usernames and passwords.

Security 148

Security Fraud User Experience California 148

PYMNTS

DECEMBER 10, 2020

Advocates of the strategy say it provides banks with an error-free way to onboard customers while reducing fraud and preventing application abandonment. . Online account openings increased by as much as 15 percent when social distancing mandates were implemented. Reducing FI Onboarding Time, Costs .

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The true change merchants are facing is not in trying to stay on top of a spike in online users. Online Payments Drive Privacy Concerns.

Payments 172

Payments Online Regulation Retail 172

Payments Source

DECEMBER 13, 2020

The e-commerce expansion borne out of the pandemic heightens the balancing act between security and user experience, a challenge Forter and Nuvei hope to address through a mix of data analysis and an expansive network of merchants.

User Experience 160

User Experience Analysis Security Payments 160

Perficient

JANUARY 16, 2023

This may require a data transfer to a bank that will underwrite the credit or credit card or payment, leaving the non-financial firm with increased sales, but no credit, fraud, or payment risk. . This approach will keep all incremental revenue with the firm while minimizing the risk of the software apps becoming stale. .

blockchain 275

blockchain Customer Experience Software Strategy 275

PYMNTS

JANUARY 9, 2020

Fraud is always top of mind – and the webinar will address whether the digital age necessarily means higher vulnerability to attacks. That ecosystem should be one wherein each partner brings expertise in different products or services – from inventory tracking to loyalty programs – and allows the merchant to focus on the end-user experience.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

JANUARY 20, 2020

It has motivated a different approach for fighting fraud in the 2020s and beyond. In many ways, the rise of data breaches really forces the adoption of smarter and more dynamic security products to truly protect data and manage fraud,” he noted. Protecting the commerce ecosystem from fraud and risk is both a short- and long-term game.

Security 168

Security Fraud Risk Management Payments 168