PYMNTS

JUNE 4, 2019

In the old days, forged checks were the biggest problems that bank fraud departments had to manage. Today, financial institutions (FIs) face a barrage of cyberattacks from hackers operating around the world, continuously shifting their tactics. Yet, few FIs leverage this technology in their anti-fraud efforts — only 5.5

Fraud 195

Fraud System Study Comparison 195

PYMNTS

JULY 14, 2020

“Organizations may have had to engage in relaxation strategies, which could inversely impact their fraud appetite, as they had to let more transactions through without reviewing them. Alert rates have stayed flat and fraud detection has gone unchanged. Complete fraud and customer service teams are working from home.

Fraud 311

Fraud Meeting Strategy Operations 311

PYMNTS

JANUARY 13, 2021

The prevalence of online commerce opens new doors for digital fraud, however, both from career fraudsters and opportunistic customers. Phishing scams were on the rise all year, while a survey of online shoppers found that 40.3 Developments F rom The World Of Digital Fraud. Developments F rom The World Of Digital Fraud.

Fraud 189

Fraud Analytics Data Retail 189

Abrigo

NOVEMBER 9, 2022

Financial institutions work to meet Q1 2023 CECL deadline A CECL implementation survey by Abrigo found progress by financial instittuions is mixed ahead of the upcoming deadline. . Takeaway 1 10% of banks and credit unions have completed CECL adoption, according to Abrigo's CECL implementation survey. CECL's impact on operations.

Survey 195

Survey Software Resources Meeting 195

PYMNTS

DECEMBER 8, 2020

The holidays aren't always so cheery as the risk of fraud plagues consumers and retailers alike. With the pandemic accelerating a surge in eCommerce volumes, online fraud threats are at their peak, and everything from chargeback fraud to online product scams are dampening the holiday spirit. Corporate-Facing Fraud.

Fraud 178

Fraud Survey Online Philadelphia 178

PYMNTS

JANUARY 25, 2019

consumers, for instance, want the right to know where their personal data is and how it’s being used, according to recent surveys. PSD2 may have a greater effect on payments, even outside the EU, as consumers all over the globe are clamoring for more data security. Eighty percent of U.S. PSD2 And The Future Of Travel Payments.

Operations 195

Operations Regulation Data Trends 195

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

JUNE 19, 2018

The Federal Trade Commission (FTC) has announced a new law enforcement initiative targeting operations seeking to defraud small businesses. BBB released an additional report based on a survey conducted in March 2018 by six local BBBs, containing information from approximately 1,200 small businesses nationwide.

Maine 108

Maine Fraud Operations Survey 108

PYMNTS

JULY 5, 2017

Fraud is like gluten. Most organizations have resigned themselves to the fact that, despite their defenses, fraud is just a part of doing business. But fraud costs an average of 7.5 But alongside all of that opportunity comes risk of fraud.”. That’s why Vesta went straight to the top when conducting the survey.

Fraud 161

Fraud Survey Retail Resources 161

Abrigo

SEPTEMBER 21, 2023

Internet bank fraud is here to stay; learn how to detect and stop it. Every type of fraud has something unique it leverages to dupe unsuspecting citizens. Learn what is different about internet bank fraud. Takeaway 1 It is important to monitor fraud effectively and consistently.

Fraud 195

Fraud Software Mobile Online 195

PYMNTS

JANUARY 17, 2020

An uptick in check fraud has financial institutions considering whether they should update methods and stop using checks, according to a report Wednesday (Jan. Check fraud, or the attempt to perpetrate it, has gone up from $8.5 Also, it makes up 60 percent of all attempted fraud against U.S. 15) by The Wall Street Journal.

Fraud 141

Fraud Survey California Resources 141

PYMNTS

SEPTEMBER 21, 2020

Consumers are using mobile apps’ order-ahead features and loyalty perks more often during the COVID-19 pandemic, yet chargeback fraud — also known as friendly fraud — is unfortunately also rising. Mobile ordering is at the center of business operations for Blaze Pizza and many fast casual dining chains today.

Fraud 177

Fraud Mobile social media Customer Experience 177

PYMNTS

DECEMBER 18, 2020

At the start of the pandemic, many organizations deployed simple COVID-19 screenings, such as self-reported health surveys, to support re-entry to workplaces and other institutions,” Paul Roma , general manager of IBM Watson Health, said in a press release on Friday (Dec.

Survey 288

Survey Security Fraud Community 288

PYMNTS

NOVEMBER 17, 2020

Panelists included Schalk Nolte , CEO of Entersekt ; Jen Martin , head of Fraud Operations at KeyBank ; and Karen Boyer, Fraud Intelligence Director, Financial Crimes at People’s United Bank. And on top of it all, as People’s United Bank’s Boyer noted, there’s still old fashioned fraud with which to grapple, too. “So,

Fraud 195

Fraud Mobile social media Security 195

PYMNTS

OCTOBER 24, 2018

When it comes to deploying corporate resources in the battle against online fraud and account takeovers (ATOs), all too often, guiding principles fail to spot what’s really happening to a business in real time. The rule of thumb here is that after committing account takeover fraud, those fraudsters lie in wait before using the stolen account.

Fraud 159

Fraud Risk Management Customer Experience Trends 159

PYMNTS

DECEMBER 13, 2018

Jurisdiction is always a few steps behind, though — who is really going to bust down the door at a server farm in Russia to arrest the operator? In a way, the world has entered a new era of fraud (and fraud prevention). He described the current era as “Fraud 3.0.”. What does that mean in real terms?

Fraud 160

Fraud Innovation Cards Payments 160

PYMNTS

NOVEMBER 23, 2020

AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”. The surge of digital orders carried a toxic tide of fraud, and many companies turned to supervised machine learning to deal with it. This establishes identity trust or risk in real time.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

OCTOBER 30, 2020

A recent survey found that only 46 percent of audit teams currently automate their compliance processes, and those that lack these systems pay the price in terms of man-hours. Most customers bypass dealing with merchants entirely when trying to stage chargeback fraud, with 76 percent of cardholders going directly to the payment card issuer.

Operations 228

Operations Payments Compliance System 228

PYMNTS

DECEMBER 21, 2020

Fraud instances have risen dramatically since the pandemic began, placing financial strains on consumers and merchants alike. One recent report that surveyed consumers from the U.K., Department of Justice recently warning consumers to be on the alert for virus-related fraud. Blunting Promotion Abuse Problems.

Fraud 210

Fraud Cards Retail Resources 210

PYMNTS

JANUARY 18, 2021

People in general are more aware of — and concerned about — fraud as we pass through a second season of COVID, and eCommerce continues to rack up impressive stats, good and bad. New threats are evolving all the time,” KP Brendel, director of marketplace operations at online thrift and consignment storefront Swap.com, told PYMNTS. “New

Fraud 144

Fraud Security Study Retail 144

PYMNTS

FEBRUARY 24, 2020

These firms are finding that managing both systems in the cloud offers the flexibility and security needed to streamline invoicing and cut costs, while keeping operations running as smoothly and accurately as possible. Cloud computing’s scalability, flexibility and cost-efficiency are facilitating AP automation adoption.

Software 223

Software Fraud System Management 223

PYMNTS

JANUARY 27, 2020

Growing attack-related expenses force businesses to remain vigilant against emerging threats, including phishing and other types of fraud that their own employees may willingly or unwillingly perpetuate. Other fraud attempts targeting workplaces are no less dangerous. Fighting the Phishers.

Fraud 249

Fraud Policies Security Resources 249

PYMNTS

JANUARY 27, 2021

This increased digital presence also brings a greater risk of digital fraud, however. Banks have reported myriad fraud threats over the past year, including various forms of identity fraud and bot activity, and are working overtime to develop countermeasures. The Fraud Threats Facing Digital-First Banks.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JUNE 13, 2019

Countering digital fraud is a lot like playing whack-a-mole: As soon as one fraudster is taken out, two more pop up where they’re least expected. The popularity of digital banking services has created ample opportunities for bad actors, leaving banks scrambling to protect themselves against the rising tide of fraud. It helps.”.

Fraud 128

Fraud Analytics New Jersey Data 128

PYMNTS

AUGUST 7, 2020

A recent survey revealed that 93 percent of United Kingdom gaming compliance managers anticipate growing numbers of chargebacks and fraud as the pandemic prods consumers to access online services. Gaming platforms were facing increasing instances of fraud before the pandemic began. Fighting Back Against Gaming Fraud .

Online 222

Online System Fraud Video 222

PYMNTS

JUNE 22, 2017

There’s another way, though, in which the fear of fraud bears down on the enterprise. A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. to understand how payments fraud is limiting corporates’ path to success. cents per every $100 transacted.

Fraud 108

Fraud Innovation Survey eBook 108

PYMNTS

JUNE 17, 2019

However, digital platforms face a major barrier in delivering these experiences: poor fraud detection. For digital platforms, fraud represents a two-headed beast. As largely online operations, they are tempting targets for fraudsters and hackers — therefore, robust anti-fraud systems are vital. About the Playbook.

Fraud 117

Fraud How To Payments Survey 117

PYMNTS

NOVEMBER 9, 2017

According to Kyriba and researchers at CFO Research , who surveyed 167 financial executives at companies with up to $5 billion in annual revenue, there is a clear winner in terms of what the board of directors is most concerned about in terms of CFO responsibilities: fraud. ” Their concerns aren’t baseless, either. .

Risk Management 107

Risk Management Fraud Management Survey 107

PYMNTS

MARCH 23, 2020

Officials are warning of a rise in phishing attacks, while retailers have also been warned about fraud risks, with Amazon recently removing 1 million products for allegedly making fraudulent claims, recent Forbes reports said. Below, PYMNTS looks at some of the latest data points around the fraud threat. The report surveyed U.K.

Philadelphia 178

Philadelphia Fraud Taxes Survey 178

PYMNTS

FEBRUARY 9, 2018

Telematics company Airmax says fleet card fraud will be “a thing of the past” thanks to technology. 8), Airmax released the results of a 2017 survey that highlighted the potential for fleet managers to save through miles per gallon (mpg) monitoring. In an announcement on Thursday (Feb.

Fraud 100

Fraud Cards Survey Management 100

PYMNTS

SEPTEMBER 23, 2020

Those include an anticipated wave of chargebacks from friendly fraud, and more serious cybercrime intrusions that also come with the sudden expansion of digital commerce. In another survey, 39 percent of consumers said they had utilized curbside pickup after the pandemic began — an increase from the 28 percent who did so previously.

Mobile 245

Mobile New York City Fraud New York 245

PYMNTS

OCTOBER 28, 2019

Digital fraud prevention company Kount is rolling out a complete solution to protect companies from criminal and friendly fraud, the firm announced in a press release on Monday (Oct. Kount’s digital fraud prevention uses artificial intelligence (AI) that mimics a fraud analyst.

Fraud 101

Fraud Customer Experience Analytics Survey 101

PYMNTS

APRIL 16, 2020

Not only do industry giants have innate name recognition, but they also have colossal advertising budgets and access to cutting-edge mobile ordering technology and features that small operations cannot match. Bad actors are taking advantage of the chaos and bringing about an upswing in digital fraud. Fighting Fraud.

Fraud 130

Fraud Chicago Resources Mobile 130

PYMNTS

MAY 18, 2018

Mastercard and Kaiser Associates surveyed 26 medium-sized businesses across the Middle East and Africa, and found that use of commercial card products reduces travel and expense management procedures compared with per diem employee expense programs. Companies that switch from per diems to corporate cards save the equivalent of 7.8

Survey 101

Survey Cards Regional Management 101

PYMNTS

JUNE 7, 2017

The latest Expectations & Experiences consumer trends survey from Fiserv , a leading global provider of financial services technology solutions, finds that consumers are paying more bills from mobile devices while slowly starting to venture into digital wallets.

Survey 115

Survey Mobile Millennials Cards 115

PYMNTS

JANUARY 21, 2021

Financial institutions (FIs), FinTechs and other businesses that are looking to enable these rapid payments must therefore ensure that their security and fraud-fighting approaches are up to the challenge. Recent surveys found that 38 percent of U.S. Stronger security strategies and solutions could help turn the tide and boost adoption.

Fraud 231

Fraud Security Payments United States 231

PYMNTS

FEBRUARY 24, 2020

Restaurants that do not adopt these services risk falling behind, with a recent survey finding that restaurants without delivery apps could lose up to 70 percent of their customer base by the end of 2020. But even restaurants that are leveraging mobile ordering are being faced with more avenues for fraud to enter. About the Tracker.

Data 214

Data Fraud Mobile Florida 214