PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. However, the rise of mobile ordering also comes with growth in account takeover fraud.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Improving customer experiences was not the sole focus of 3DS 2.0’s The changes also include enhanced fraud protections for merchants. 3DS was initially introduced in 2001, and has continued to evolve over the past 17 years.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

FEBRUARY 19, 2020

According to Shultz, all of the components of the payments ecosystem must work together to develop real-time payment products and services, with an emphasis on easy onboarding and an elevated end-user experience for corporates and small businesses. “There is less time to apply traditional fraud techniques,” said Shultz.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

SEPTEMBER 19, 2019

Many organizations are thus tapping into advanced, unsupervised learning technologies — which provide opportunities to reduce financial fraud as detection becomes smarter and machine learning more robust — like artificial intelligence (AI) for assistance. The High Costs Of Fraud . Getting AI Security Right .

Fraud 128

Fraud Security System Data 128

PYMNTS

SEPTEMBER 15, 2020

In the new Digital Identity Tracker, Paine discusses why digital ID verification tools could hold the key to sharing platform satisfaction. They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

NOVEMBER 8, 2019

These platforms must ensure that all parties are trustworthy, putting them in precarious positions as they work to build their user bases without alienating either side with their anti-fraud measures. . It’s a matter of figuring out how you put in place the right balance to maintain a seamless customer experience.” .

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

OCTOBER 2, 2019

Banks are employing artificial intelligence (AI) and machine learning (ML) tools to strike that balance. Andrew Sloper, head of digital identity and authentication at Chase, recently spoke to PYMNTS about how these solutions allow the bank to deliver seamless and secure user experiences while enabling a preventative approach to fraud.

Fraud 109

Fraud Security Tools Data 109

PYMNTS

NOVEMBER 12, 2020

“Consumers benefit from the real-time transaction risk analysis with fast and frictionless online shopping, leading to a simple and secure user experience.” . The SIA and INFORM initiative is part of the compliance with the new Payment Services Directive (PSD2) and also helps protect shoppers from online fraud. .

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

OCTOBER 7, 2020

Against that backdrop, fraud has been skyrocketing. “An When you move to the digital channel, it's a little more complicated” to authenticate users, he said. You need a number of tools in place to validate and authenticate that this person is in fact who they claim to be.”

Mobile 245

Mobile Security Fraud Digital Banking 245

PYMNTS

MAY 9, 2018

CO-OP Financial Services said Tuesday (May 9) that it is releasing fraud-fighting tools for its client credit unions, a move that would beef up the role of artificial intelligence in helping those financial institutions become more secure. COOPER is not the only recent financial services enhancement introduced by CO-OP.

Fraud 100

Fraud Security Risk Management User Experience 100

Perficient

JANUARY 16, 2024

Monitoring and Oversight: Other effective internal controls are the basis for strong financial systems, programmatic oversight, and processes that prevent fraud, waste, and abuse. Software tools to detect unusual patterns or transactions, risk management protocols, compliance assurance, regular reporting, and quality control.

Compliance 221

Compliance Guidelines Policies Risk Management 221

PYMNTS

NOVEMBER 12, 2019

Last month, Nasdaq began using an artificial intelligence (AI)-powered tool to flag suspicious trades. The machine learning tool got up to speed after a year of processing trade data and non-public information. Current and Future State of Fraud. Companies fighting fraud are failing to tap into unstructured data.

Fraud 100

Fraud Data Tools User Experience 100

Abrigo

AUGUST 13, 2024

Fraud Talk Stay up to date Podcasts for bankers and credit union execs, staff Below is a list of 10 banking podcasts, in no particular order, that discuss current events, strategic and policy issues, competition, digitalization advice, and more. Ahead of the Curve: A Banker’s Podcast 5. Bank Slate Convos 6. With Flying Colors 7.

Fraud 221

Fraud Community Community Bank Lending 221

PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

Fraud 101

Fraud Payments Data Cards 101

PYMNTS

NOVEMBER 13, 2020

Fraud is another consideration. One way is to adopt a comprehensive, risk-based approach, [which can be] done by conducting essential checks with regulators’ lists to identify politically exposed persons (PEP) and cybercriminals as well as employing an extensive range of tracking tools that monitor suspicious behavior,” Pathak said.

Payments 259

Payments User Experience Meeting System 259

PYMNTS

JULY 31, 2019

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. We found that 52 percent of all FIs will concentrate on this area over the next three years.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

DECEMBER 8, 2017

The firm’s co-founder and chief product officer, Ferhan Patel, said the tool aims to fill gaps left by companies’ own banks. Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience.

Payments 195

Payments UX User Experience blockchain 195

PYMNTS

JANUARY 9, 2019

Stopping fraudsters can feel a bit like playing Whac-A-Mole for luxury retailers who want to protect customers and data, and no one wants to be the next retailer to experience a data breach or high-volume fraud attack. How Omnichannel Is Changing The Way Luxury Retailers Respond To Fraud.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. This is one of the ways that platforms are working with AI tools to differentiate themselves from their competition.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

NOVEMBER 12, 2020

“Consumers benefit from the real-time transaction risk analysis with fast and frictionless online shopping, leading to a simple and secure user experience.” . The SIA and INFORM initiative is part of the compliance with the new Payment Services Directive (PSD2) and also helps protect shoppers from online fraud. .

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

SEPTEMBER 25, 2018

Fusion Risk Management is expanding its corporate risk management software offering by integrating new functionality into the tool, the company said in a press release on Monday (Sept. He added, “Fragmented programs that rely on legacy tools bear hidden costs and risks.”.

Risk Management 182

Risk Management Software Management User Experience 182

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

Security 133

Security Data Fraud Tools 133

PYMNTS

JANUARY 20, 2020

It has motivated a different approach for fighting fraud in the 2020s and beyond. Not only are Fabara and his team using the latest tools, technology and tactics to defend against intrusions, but they are also building and using sophisticated tech to find fraudsters well before they are ready to be found.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

DECEMBER 10, 2020

Advocates of the strategy say it provides banks with an error-free way to onboard customers while reducing fraud and preventing application abandonment. . Not just any digital banking platform will do, however: 38 percent of customers consider user experiences to be essential when selecting online banking services.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

JANUARY 25, 2018

There are pieces for checkout, payment processing, fraud detection, et cetera — but these tools and solutions often come from different sources and do not always communicate optimally with each other. There may even be multiple systems serving the same function, such as detecting fraud attempts. The More Data, the Better.

Payments 122

Payments Fraud Tools Data 122

PYMNTS

SEPTEMBER 24, 2019

That sentiment was underscored earlier this month when South Korea said it would delist a number of altcoins from an exchange over privacy concerns – namely, the anonymous nature of the transactions are at odds with the goals of the Financial Action Task Force (FATF), which include combating money laundering and fraud.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. When it comes to blockchain technology, where there is a crowded field of competitors, a bad user experience could permanently damage a company’s brand.”.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers. We also offered authentication mechanisms coupled with DIY assistance tools for making account changes.

How To 130

How To User Experience Fraud Cards 130

PYMNTS

JUNE 11, 2019

When it comes to authentication, customers largely prioritize convenience over safety, exposing them to fraud, and putting pressure on merchants and financial institutions (FIs) to offer convenient user experiences without compromising security. Find the feature story in the Tracker. About the Tracker.

Online 145

Online blockchain Security social media 145

PYMNTS

OCTOBER 11, 2018

They also critically point the way to places where education and training are needed for workers, so that the shiny tools they build go into the hands of people who understand them and are prepared to use them. And that data, Fagan noted, is extremely useful in a variety of contexts — like fraud mitigation. What’s Next .

Fraud 140

Fraud Training Cards Tools 140

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Artificial intelligence (AI) is another innovation quickly gaining ground in the CU market.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

JANUARY 30, 2019

The Software-as-a-Service (SaaS) tool also looks to streamline client onboarding and improve the accuracy of customer due diligence. The tool deploys artificial intelligence (AI) to analyze traditional and open source information for enhanced risk management. A press release on Tuesday (Jan.

Compliance 115

Compliance Risk Management Analysis User Experience 115

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Preventing Hiccups in the User Experience. … That’s why research is a major tool against churn,” she said.

Customer Experience 131

Customer Experience Fraud Video Security 131