PYMNTS

APRIL 15, 2020

While there is no shortage of new things in the world to get used to these days, cybercrime and fraud are, unfortunately, not among them. The good news, both Srinivasan and Awad told PYMNTS, is that while fraud attempts are up among U.S. consumers, fraud losses are not, yet. million pounds out of the unwitting. The New Normal.

Fraud 201

Fraud Risk Management Security Cards 201

Jack Henry

DECEMBER 2, 2021

When it comes to signing up for a new Netflix account, customers can go from first click to watching movies in minutes. This means that when they open a new account at your bank or credit union, they aren’t thinking about the complex security measures that go into protecting their funds.

User Experience 148

User Experience Fraud Branding Security 148

PYMNTS

SEPTEMBER 27, 2020

In separate news, PYMNTS reported that bad actors taking advantage of the pandemic has caused a surge in cybercrime and fraud attempts. Lukayn Hunsicker, vice president of Product Management, Financial Solutions at Feedzai , told PYMNTS financial institutions and other service providers need to step up their fraud-fighting strategies.

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Security Company Fraud Survey 323

PYMNTS

DECEMBER 2, 2020

At a time when COVID-19 has seen global eCommerce and digital traffic grow by nearly 70 percent, security experts have braced for a commensurate surge in online fraud as the holiday shopping season continues. The key to this is user experience,” he said. But he added that the bad guys are using older scams as well. “As

Fraud 215

Fraud Online Security Compliance 215

Jack Henry

AUGUST 14, 2023

Learn about the importance balance between fraud prevention and user experience in digital applications in our newest Fintalk Blog.

User Experience 78

User Experience Fraud Digital Banking 78

PYMNTS

AUGUST 13, 2020

PAAY said its EMV 3DS offering lets merchants decrease chargeback costs, bolster authorization rates and maintain compliance as they provide an easy as well as frictionless experience for users. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick.

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Technology User Experience Fraud Comparison 248

PYMNTS

FEBRUARY 19, 2019

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. That sort of fraud prevention spends 100 percent of the time on that one aspect of fraud, he noted.

Fraud 169

Fraud Data Maine System 169

PYMNTS

NOVEMBER 19, 2020

The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. . He added that this level of digital engagement can be a boon to user experience. AI is a priority with us,” Smith said. “We

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

APRIL 27, 2020

As the digital shift continues to keep pace with post-coronavirus shopping behaviors, eCommerce fraud is growing with it. In fact, 22 percent of respondents in a recent TransUnion survey claimed they had “been targeted by digital fraud related to COVID-19.” The company’s technology tracks user behavior to determine fraud.

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Fraud Company Security Comparison 164

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. However, the rise of mobile ordering also comes with growth in account takeover fraud.

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Fraud Mobile Branding User Experience 186

PYMNTS

NOVEMBER 23, 2020

AI is not only being adopted to improve workflows and grow revenues, but has also been enlisted in the fight against fraud.”. The surge of digital orders carried a toxic tide of fraud, and many companies turned to supervised machine learning to deal with it. This establishes identity trust or risk in real time.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

OCTOBER 15, 2018

Both solutions provide increased fraud protection to online transactions made via debit or credit cards. Improving customer experiences was not the sole focus of 3DS 2.0’s The changes also include enhanced fraud protections for merchants. 3DS was initially introduced in 2001, and has continued to evolve over the past 17 years.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

MARCH 20, 2020

Fraud attacks’ frequency and complexity will likely continue to rise despite merchants’ best efforts to prevent them. The Latest Fraud Decisioning Developments. The United Kingdom’s RELX , an information and analytics firm, has meanwhile purchased fraud prevention firm Emailage to boost its own anti-fraud efforts.

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Industry Fraud social media Security 225

ATM Marketplace

FEBRUARY 26, 2021

But does this new trend create a greater risk of fraud? Jeff Sakasegawa, trust and safety architect at Sift, shares his thoughts and insight on how a smooth user experience could raise the potential for fraud. Buy online and pickup in store has changed the way consumers shop due to the coronavirus.

Fraud 110

Fraud User Experience Trends Online 110

PYMNTS

SEPTEMBER 19, 2019

Many organizations are thus tapping into advanced, unsupervised learning technologies — which provide opportunities to reduce financial fraud as detection becomes smarter and machine learning more robust — like artificial intelligence (AI) for assistance. The High Costs Of Fraud . Getting AI Security Right .

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Fraud Security System Data 128

PYMNTS

JULY 5, 2020

Due to the real-time factor, fraud can be mitigated, the release states. The offering will include flexibility, according to a press release , allowing clients to either choose BNY Melon’s services or one of the company’s Private Label Bank relationships.

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Payments User Experience New York Fraud 240

PYMNTS

SEPTEMBER 20, 2018

Should banks and financial institutions (FIs) focus more on giving consumers the convenience and simplicity they expect — and even demand — or instead focus more on implementing stringent security measures, potentially at the expense of user experience? Fraud is on the rise, as 17 million people in the U.S.

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Security Trends Fraud User Experience 166

PYMNTS

DECEMBER 16, 2020

With Plaid, users are able to link bank accounts securely near-instantaneously, through using login credentials rather than verifying through micro-deposits, which could help to cut down on fraud.

cryptocurrency 267

cryptocurrency FDIC User Experience Security 267

PYMNTS

FEBRUARY 19, 2020

According to Shultz, all of the components of the payments ecosystem must work together to develop real-time payment products and services, with an emphasis on easy onboarding and an elevated end-user experience for corporates and small businesses. “There is less time to apply traditional fraud techniques,” said Shultz.

Payments 287

Payments Fraud Survey Fintech 287

Payments Source

MARCH 30, 2020

New features and improvements often take a back seat to security, says Entersekt's Claudius van der Meulen.

User Experience 106

User Experience Security Innovation Cards 106

PYMNTS

FEBRUARY 10, 2020

Fraud prevention firm Kount is introducing the Identity Trust Global Network for the establishment of real-time identity trust using artificial intelligence (AI), Kount announced today (Feb. To this end, merchants must reimagine their approaches to fraud. billion fraud signals in real time.

Fraud 144

Fraud Idaho User Experience Data 144

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

NOVEMBER 8, 2019

These platforms must ensure that all parties are trustworthy, putting them in precarious positions as they work to build their user bases without alienating either side with their anti-fraud measures. . It’s a matter of figuring out how you put in place the right balance to maintain a seamless customer experience.” .

Fraud 101

Fraud User Experience Customer Experience Tools 101

Jack Henry

DECEMBER 29, 2020

But today these types of advanced data analytics are being used successfully to enhance the user experience, encourage engagement, drive revenue, increase sales, and fight fraud. The use of artificial intelligence (AI) and machine learning (ML) might seem like a space-age concept to some.

Data 154

Data User Experience Analytics blockchain 154

PYMNTS

MAY 9, 2018

CO-OP Financial Services said Tuesday (May 9) that it is releasing fraud-fighting tools for its client credit unions, a move that would beef up the role of artificial intelligence in helping those financial institutions become more secure. COOPER is not the only recent financial services enhancement introduced by CO-OP.

Fraud 100

Fraud Security Risk Management User Experience 100

Abrigo

AUGUST 13, 2024

Fraud Talk Stay up to date Podcasts for bankers and credit union execs, staff Below is a list of 10 banking podcasts, in no particular order, that discuss current events, strategic and policy issues, competition, digitalization advice, and more. Ahead of the Curve: A Banker’s Podcast 5. Bank Slate Convos 6. With Flying Colors 7.

Fraud 221

Fraud Community Community Bank Lending 221

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Startups are nimble and quick to react, and as they reach a critical mass, they see companies like Emailage as a crucial element to their experience. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

Fraud 101

Fraud Payments Data Cards 101

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. For lenders, unlocking data also means strengthened fraud mitigation.

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Lending Data User Experience Fraud 233

PYMNTS

SEPTEMBER 14, 2016

Retailers have been conditioned to think that fraud is simply an unavoidable cost of doing business. But Michael Reitblat , cofounder and CEO of Forter , thinks that’s a backwards way of looking at fraud and invests $20 million a year in technology to support an entirely different conversation. Where Fraud Really Hurts.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

OCTOBER 2, 2019

Andrew Sloper, head of digital identity and authentication at Chase, recently spoke to PYMNTS about how these solutions allow the bank to deliver seamless and secure user experiences while enabling a preventative approach to fraud. It uses ML solutions to detect fraud and highlight suspicious activities.

Fraud 109

Fraud Security Tools Data 109

PYMNTS

JUNE 16, 2017

According to a press release , App Verify for iOS allows mobile app developers to streamline the onboarding account verification process to assist with increasing conversions and providing cyber security and identity assurance from fraud.

Fraud 100

Fraud Cyber Security User Experience Security 100

PYMNTS

JANUARY 9, 2019

Stopping fraudsters can feel a bit like playing Whac-A-Mole for luxury retailers who want to protect customers and data, and no one wants to be the next retailer to experience a data breach or high-volume fraud attack. How Omnichannel Is Changing The Way Luxury Retailers Respond To Fraud.

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Fraud Retail Security Online 109

PYMNTS

NOVEMBER 12, 2020

“Consumers benefit from the real-time transaction risk analysis with fast and frictionless online shopping, leading to a simple and secure user experience.” . The SIA and INFORM initiative is part of the compliance with the new Payment Services Directive (PSD2) and also helps protect shoppers from online fraud. .

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

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Fraud Examples Data Tools 208

PYMNTS

NOVEMBER 12, 2019

This is just one example of how the explosion of data can increase a company’s fraud vulnerabilities, but can also provide a solution if captured and utilized. Current and Future State of Fraud. Companies fighting fraud are failing to tap into unstructured data. Anti-fraud efforts are not the only potential benefits , however.

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Fraud Data Tools User Experience 100

PYMNTS

JULY 27, 2020

The data collected during the onboarding process is key to mitigating fraud risks for insurance companies, too. Indeed, said Bixby, although technology and automation can support accelerated onboarding, underwriting and payouts, policyholders still crave a human experience when it comes to insurance.

Innovation 247

Innovation User Experience Industry Technology 247