Remove Fraud Remove User Experience Remove UX
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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds

PYMNTS

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). All hope is not lost for banks looking to improve their apps’ UX, however. Providing users with more control over their apps’ authentication systems can go a long way in improving their satisfaction.

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REPORT: Payment Tech Tops FIs’ Innovation Agendas

PYMNTS

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. percent of bottom performers will invest in UX.

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Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. What do consumers want?

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FIs Most Underutilized Asset: Their Apps

PYMNTS

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? Understanding why consumers are frustrated with their apps is one thing; Improving their UX is another.

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How Innovation Priorities Are Evolving for FIs

PYMNTS

Fraud and security innovation has seen a slight decline, from 50.0 User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Bottom performers are focused on UX (62.5 Debit payments were a priority for nearly half (49.5 percent to 42.5

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Payment Rails Latest To Roll Out API-Enabled Global Business Payments Platform

PYMNTS

Our platform provides the same level of treasury services you’d expect from your bank, but with a FinTech-level focus on the user experience. Artificial intelligence ensures regulatory compliance and fraud protection.

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REPORT: What Sharing Economy Platforms Don’t Get About Digital ID

PYMNTS

Hiding among these legit users are fraudsters and other bad actors that are increasingly targeting sharing economy platforms. Unfortunately, many sharing economy platforms’ verification and authentication processes are poorly equipped to combat the growing risk of fraud. In fact, 71.5 percent are asked to provide their phone numbers.

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