PYMNTS

NOVEMBER 2, 2017

For him, as a tech-lover and early adopter, that friction is fine, but for the average consumer, a better user experience (UX) must be created to improve the value proposition. The apps and devices they use today have groomed them to expect nothing but the most seamless UX. Fraud, he said, will always be a concern.

UX 111

UX blockchain cryptocurrency Technology 111

PYMNTS

JUNE 13, 2019

The consumer business, he noted, is driven by web user experience (UX) or mobile apps. Beyond PSD2, he noted, payment service providers (PSPs), such as Stripe and Adyen , are increasingly moving to help eCommerce companies combat fraud. Data sourcing and networks are also different across operations.

UX 124

UX Fraud Operations Regional 124

PYMNTS

JUNE 4, 2020

That’s putting pressure on FIs at a time when they’ve already seen flash-fraud rates and chargeback disputes dramatically increase. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141

Celent Banking

JUNE 5, 2015

Focusing on alerts only in the context of trying to stimulate behaviors (and leaving aside their potential to help in fraud, balance notifications, and the like), researchers found that some people who were told that their FICO score was good became complacent and indulged in behavior that subsequently lowered their score.

Conference 100

Conference Taxes User Experience Nebraska 100

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses.

ATM 40

ATM User Experience Fraud UX 40

BankNXT

JUNE 9, 2016

From a user experience point of view, it could be the future of banking. Alessandro Hatami poses the enticing question, what would Apple Banking actually look like? Could Apple be your next bank? on BankNXT.

Apple 40

Apple User Experience UX Analytics 40

Fintech Labs Insights

MARCH 23, 2017

As always, we asked our attendees to tell us which companies and technologies were best positioned to make the greatest impact on the financial services industry in terms of providing greater security, increased efficiency, and a better user experience for consumers. Here is what our attendees had to say: Favorite FinDEVr Debut.

New York 25

New York User Experience UX Conference 25

Fintech Labs Insights

MAY 24, 2017

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

Tomorrow's Transactions

AUGUST 24, 2016

Merchants wanted PIN because the fraud rate on PIN is two orders of magnitude less than with signature. However, until such time, we should probably make an effort to improve the user experience (UX) for the typical consumer and make cards work better for the merchants. From The Great EMV Fake-Out: No Chip For You!

Cards 30

Cards US ATM UX 30

BankNXT

DECEMBER 5, 2016

Shaun Weston talks to Sarah Clark from Mitek about mobile security and the habits of the millennial generation when it comes to mobile financial services. Sarah Clark from Mitek on millennial habits and mobile security on BankNXT.

Millennials 40

Millennials Security Mobile User Experience 40