PYMNTS

APRIL 27, 2017

Just as marketers started to get the hang of this newfangled “millennial” crowd, the next generation comes along to shake things up with different values, preferences and spending patterns. Some call them Generation Z, some call them post-millennials. The latter this isn’t an option for retailers and brands, however.

Millennials 104

Millennials social media Survey Video 104

PYMNTS

JULY 28, 2020

Millennials and Generation Z consumers get all of the attention when it comes to their changing digital habits amid the pandemic. Google the words “millennials shopping shift,” and page after page of listicles, think pieces and how-to articles appear. percent of bridge millennials and 53 percent of millennials.

Millennials 244

Millennials Survey Ohio Google 244

PYMNTS

OCTOBER 28, 2016

Despite t he National Retail Federation reporting that grocery stores topped the “hot list” of retailers for the year , supermarkets are having a tricky time luring millennials into bringing a basket or cart down the aisles. Gone are the days when baby boomers bring lists to their local supermarket.

Millennials 100

Millennials Retail Google Groups 100

PYMNTS

OCTOBER 6, 2020

With the busy holiday season upon us, we are proud to offer a truly multi-channel payment solution that has proven to bring new customers and increased sales to our retail partners,” Afterpay Global Chief Revenue Officer Melissa Davis said in the announcement.

Millennials 200

Millennials Retail United States National 200

PYMNTS

MAY 24, 2019

Google has recently upped its game in the food service area of retail, further proof that innovation is heating up when it comes to restaurants – and another signal of how the connected vehicle ecosystem is developing. For restaurants supporting the feature, the orders are completed via Google and Google Pay.

Google 115

Google Mobile Retail Innovation 115

PYMNTS

MARCH 9, 2020

Retail frequently adapts well to the new technologies or tools consumers might be using to shop, but repricing goods to accommodate customers who are wary of overspending is often out of its reach. This is prompting retailers outside the luxury space to explore buy now, pay later (BNPL) options. Brands in Australia, the U.K.

Retail 131

Retail Millennials Cards Branding 131

PYMNTS

DECEMBER 19, 2016

While they enjoy many FinTech innovations, most millennials don’t have a snowball’s chance of earning more than their parents — ever. It’s one thing for the millennial offspring of the billionaire hedge-fund scions to fall short of making a billion because they only manage to pull down $760 million a year. It’s a fact. population.

Millennials 100

Millennials Fintech Cards Groups 100

PYMNTS

OCTOBER 31, 2018

But what might be a bit unexpected is that this time around, Google and its Google Home Assistant are along for the ride. For the 2018 version, Google – in partnership with Disney and Random House – is rolling out an interactive storytelling feature in its Google Home technology.

Google 116

Google Millennials Examples Marketing 116

PYMNTS

FEBRUARY 14, 2020

We have deep dives into unattended retail, rapid settlements and cybersecurity, as well as news on Mastercard receiving the go-ahead from China’s central bank to set up a bank clearing business. NEW DATA: Consumers Like Cashier-less Retail But Retailers Aren’t Hitting The Mark. Trackers and Reports. million consumers or 6.9

Retail 141

Retail Cards Millennials Fraud 141

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Google CEO Sundar Pichai Takes the Reins at Alphabet. Google CEO Sundar Pichai will take over as Alphabet ’s new CEO , while retaining his job at Google.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

JUNE 30, 2017

Who’s smarter: Amazon’s Alexa or Google Home? In a study by New York-based digital agency 360i, researchers used proprietary new Voice Search Monitor (VSM) software to ask Alexa and Google the same set of 3,000 questions and found that Google Home was six times more likely to answer correctly. In Other News….

Google 115

Google Study Survey New York 115

PYMNTS

FEBRUARY 27, 2020

In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended retail and actually taking the plunge in buying at the kiosk and vending machine. At a high level, according to PYMNTS data , unattended retail is reaching only one-tenth of its potential. Hurdles For Larger Merchants.

Retail 131

Retail Comparison Technology Branding 131

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. There are so many levers to engage consumers” in rewards, said Wind, and whether it is tied specifically to a card or merchant, additional leverage can come through email marketing campaigns or percentage-off programs at retailers. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

NOVEMBER 30, 2020

The season isn’t so much revving up as already in full swing — and now the pressure is really on for retailers to switch up their holiday game plans as the clock is ticking and the pie is shrinking. PayPal, Google Pay, Apple Pay and Samsung Pay have all been up this season. A Very Digital Shopping Season . percent to 25.7 million (9.7

How To 232

How To Online Google Cards 232

PYMNTS

AUGUST 4, 2016

Meanwhile, Samsung is tackling the African market ahead of Apple and Android, and Google announces a way to avoid app downloads. Millennials Eschew Bank Mobile Wallets. The study found that both millennials and non-millennials want to use mobile to manage finances, and cash is becoming less important to both groups.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Pundits identify bellwether states to predict election outcomes.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

JUNE 4, 2019

Accessing Amazon’s Alexa (13 percent) and Google Assistant (12 percent) through the dashboard were far less popular. But in-dash Google Assistant had a good deal of future interest: 31.9 Mobile Ordering Appeals to Millennials. percent said they would engage in commuter commerce if this option was available. percent vs. 45.8

Millennials 184

Millennials Google Mobile Report 184

PYMNTS

JANUARY 7, 2019

Additionally, certain voice assistants — Siri, Google Assistant and Amazon Alexa — have demonstrated that they could influence future purchasing activities to different degrees. The 2018 Digital Drive Report also looked at the in-vehicle purchasing habits of Bridge Millennials, a highly influential consumer bellwether.

Data 173

Data Millennials Report Google 173

PYMNTS

JANUARY 20, 2020

In this case, it provided a really great opportunity to work closely with their whole team, and to learn about the impact of influence-based businesses on retail.”. The company had come a long way from its launch in 2014, when it had about 10 retailers signed on to offer Afterpay as a payment option during checkout.

US 157

US Millennials Retail Payments 157

Bank Innovation

DECEMBER 20, 2018

On the surface, a financial services marketing strategy is not completely different than a marketing strategy for any other industry. The crucial difference, though, is the higher and more demanding standard that financial services have from their customers.

Marketing Strategies 170

Marketing Strategies Strategy Marketing Millennials 170

PYMNTS

MAY 22, 2019

Once upon a time, it was predicted that the rise of smartphones would spell the end of traditional retail, but that hasn’t really happened. And roughly one-third use their devices to “showroom” — one of retailers’ biggest fears a few years ago — to compare prices at competitors. How are consumers using mobile devices in-store?

Mobile 177

Mobile Study Retail Millennials 177

PYMNTS

AUGUST 9, 2019

Make room for more contextual commerce and more retail innovation in the travel sector. That’s the view from one of Google’s latest retail-associated launches, an airfare insight and travel recommendations offering. The travel industry also is the site of recent retail-oriented innovation. Contextual Commerce.

Google 144

Google New York social media Retail 144

PYMNTS

NOVEMBER 18, 2019

Google confirmed that it will partner with Citi and Stanford Federal Credit Union to launch a checking account linked to Google Pay sometime next year. Cache, reportedly the project’s code name, is described by Google as a “smart” DDA. Google’s Everyday App Opportunity. It was the gasp heard ‘round the world last week.

Google 177

Google Study Payments Branding 177

PYMNTS

JULY 24, 2019

Google also started an Order Online shortcut with results for people using Google Assistant on mobile phones, which also allows users to place orders using Google Pay. Also, 44 percent of millennials ordered from third-party services compared to 20 percent of all diners.

Company 130

Company Millennials Google Maine 130

PYMNTS

NOVEMBER 11, 2016

On the one hand, they’re using a relatively low-cost, unattended distribution method combined with even lower-cost word-of-mouth marketing, and the other hand, it’s one that’s associated with short-term, exclusive retail. It’s not just millennials and post-millennials using a free service any longer.

Millennials 143

Millennials Video Retail Regional 143

PYMNTS

JULY 31, 2019

s largest convenience food retailers, Co-op has more than 2,600 stores and fuel sites across the country. Co-op customers in 30 food stores in England, Scotland and Wales will be able to scan products on their own device as they shop next month (August), with payment deducted from their Apple Pay or Google Pay accounts.

Retail 139

Retail Mobile Millennials Operations 139

PYMNTS

OCTOBER 18, 2019

Plans are afoot at Google to make the consumer experience better – and while that happens, millennials are increasingly turning to debit , which could have wide implications. 2,225: Average annual retail spending of consumers between the ages of 30 and 40.

Millennials 104

Millennials Payments Google Retail 104

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

MAY 14, 2018

Google Maps is getting more personal, and Nintendo is taking advantage of consumer nostalgia. Bridge Millennials And The Threat To Physical Retail. We called them Bridge Millennials. At 30 to 40 years of age, they are younger than Gen X-ers but older than most millennials. Finally, we look at Uber spending habits.

San Francisco 100

San Francisco Millennials Google US 100

PYMNTS

MARCH 9, 2020

That finding is also relatively consistent across income and demographic profiles, even for bridge millennials (the largely affluent 30- to 40-year-old crowd) and Gen Z respondents. These gaps between “must-have” and “I use” for financial services has spawned both innovation and competition for the consumer’s retail banking business.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

JUNE 16, 2018

Since those higher margin, emotional and recurring gifts like flowers and candy tend to be a bigger hit with mom than dad, retailers and merchants — Ferrier noted — tend to hit Mother’s Day a little harder when it comes to marketing. Google Home will also tell you dad jokes. Mother’s Day does better with 23.1

Millennials 103

Millennials Google Retail Trends 103

PYMNTS

OCTOBER 29, 2018

Google … and Ad-Supported Search . The category that Google innovated 20 years ago – ad-supported search – now appears to be one of its scariest things. Consumers don’t Google for takeout anymore – they go straight to Grubhub. Apple … and the iPhone Customer. For PayPal – any digital wallet, really – that’s scary.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

FEBRUARY 27, 2019

27), Anthony Barzilay Freund, editorial director and director of fine art at the retailer of antique and modern furniture, jewelry, fashion and art, talked about the role content — even long-form articles — can play in eCommerce in 2019. But catalogs can work, as 1stdibs and other retailers have learned. Speaking to Audiences.

Retail 214

Retail Online America Millennials 214

Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The retailer combines the in-store and app experience to enhance the customer buying process. A regional bank poll of millennials found that not one could name a community institution in their area. This requires additional spending.

Conference 100

Conference Retail Community Community Bank 100

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

OCTOBER 7, 2019

With the app, Affirm users can shop at almost any retailer by creating a onetime-use virtual card instead of being limited to shops that have Affirm integrated at checkout. . The app also gives users the ability to pay at any brick-and-mortar store that accepts Apple Pay or Google Pay. .

Payments 139

Payments Millennials Retail Cards 139