Perficient

MARCH 10, 2021

With over 25 years of digital agency leadership experience, he specializes in Mobile Product Management, Mobile Strategy, and Customer Experience. She works with clients to devise digital experience strategies and how to translate strategies to tactics. Subscribe and Don’t Miss an Episode. Episode Guest Profile. Meet the Hosts.

Strategy 493

Strategy Digital Strategies Customer Experience Leadership 493

Abrigo

OCTOBER 17, 2022

He built a strong leadership team and an employee base that has been recognized consistently as one of the best places to work in Austin, Texas, and Raleigh, N.C., I took the job as CEO of Banker's Toolbox because I was strongly convicted on how to build a great company and wanted a shot as a first-time CEO to do it ‘the right way.’

Texas 370

Texas Leadership Austin Raleigh 370

Perficient

FEBRUARY 19, 2021

How To Increase Team Engagement. Gartner customer experience research shows the value of team engagement: Two-thirds of the drivers of customer satisfaction are due to “feel factors,” or how customers feel during and about their experience. Management is more quantitative, while leadership is more qualitative.

Leadership 352

Leadership social media Survey Meeting 352

Abrigo

OCTOBER 22, 2024

Growing challenges and complexity Financial crime isn’t what it used to be; cybercriminals are more innovative, faster, and harder to catch. Here at Abrigo, we’ve been doubling down on innovation even when others were pulling back. Find out how Abrigo Fraud Detection stops check fraud in its tracks.

Security 221

Security Fraud Community National 221

Celent Banking

AUGUST 8, 2014

Innovation is global. Yet, increasingly, conversations with banks, especially in the US, reveal that many institutions aren’t looking too far outside of their market, let alone their vertical, industry, or country, for inspiration on how to innovate. How well do financial institutions innovate compared with other industries?

Innovation 169

Innovation ATM Industry Survey 169

Perficient

FEBRUARY 22, 2021

One key reason for this success is attributed to all the employee committees and engaged leadership who combined their efforts towards transitioning employee experiences typically held within office walls to virtual events and activities. Chicago colleagues are known for how much they give back to the local community.

Detroit 528

Detroit Charlotte Atlanta Chicago 528

Chris Skinner

APRIL 21, 2017

I’ve blogged about how I see leadership in the developing (developed now) economies of China and India, and the new innovation models of emerging economies in Sub-Saharan Africa, but not quite in the way in which I see them now.

Fintech 268

Fintech America Leadership Innovation 268

Perficient

DECEMBER 10, 2020

“Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” If the answer is not good, then look at leadership as the first step. Reality: Only 35% of companies have a C-Level sponsor for CX. ” Pega Study.

Customer Experience 340

Customer Experience Leadership Study Groups 340

Perficient

AUGUST 14, 2020

More than ever before there are so many tools and resources to show one how to gain control and empower the business in areas like adoption and governance. When Teams is combined with the Power Platform and is used in this way with a partnership between the business and IT, it can provide a platform of business technology innovation.

Resources 360

Resources Tools Innovation Community 360

PYMNTS

APRIL 16, 2020

COVID-19, the panel universally agreed, for all the havoc it has wrought, may end up being the catalyst for innovation that the CU entire industry needed to really begin its next evolution in delivering on its members expectations. Innovating On A Dime. As of today, we’ve gone to 85 percent at home.

Innovation 141

Innovation Meeting Industry Tools 141

Perficient

JANUARY 26, 2021

We know how to get the most out of this versatile digital experience platform and create highly effective and personalized experiences for our customers — and have fun doing it. . More blogs from our Sitecore team: How Leadership Drives Motivation for Career Growth at Perficient. What Our Colleagues Say.

Training 322

Training Community Strategy Leadership 322

Independent Banker

FEBRUARY 24, 2015

ICBA convention keynote speaker Carly Fiorina, a former Hewlett-Packard chief, shares her perspective on business innovation and leadership. How were you able to achieve this feat? And so we went about it—the leadership team, the top 50 people in the company—surveying everything the company was doing, all of the assets we had.

Leadership 70

Leadership Community Bank Community Industry 70

PYMNTS

FEBRUARY 26, 2020

He has served as Mastercard’s Chief Product Officer since 2016 and has headed the network’s new products and innovation team since 2018. The goal for Mastercard going forward is figuring out how to expand its reach worldwide and into places that card products haven’t been — and may never go.

Payments 274

Payments Course Fintech Cards 274

Insights on Business

NOVEMBER 16, 2016

And in my 5 years as a partner in the financial services arm of IBM’s Interactive Experience unit, I’ve also come to believe that innovation is the residue of design, as well. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

Innovation 117

Innovation Management User Experience Leadership 117

Perficient

NOVEMBER 27, 2020

Whether it’s by celebrating Diwali together or sharing tips on how to be more inclusive , our colleagues understand that people are at the heart of Perficient. Our differences make us stronger in many ways: we become more empathetic teammates, stronger communicators, and inspiring leaders who champion innovation and collaboration.

St. Louis 322

St. Louis Community US Leadership 322

South State Correspondent

JANUARY 27, 2025

In Part 1 ( HERE ), we explained the why and how to use generative AI (Gen AI) for bank strategic planning. We highlighted how Gen AI changes the planning process and provided sample prompts. In this article, we cover the remaining five steps and detail how to build a Monte Carlo model to test your initiatives.

Tools 195

Tools Training Data Strategy 195

Bank Innovation

OCTOBER 29, 2018

Questions about how to restore that trust abound, including whether leadership at some companies even have an interest in looking inward. The public’s trust is at a premium for major banks after the global financial crisis a decade ago and the high-profile banking scandals that have since unfolded.

Data 150

Data Leadership How To Company 150

Perficient

APRIL 3, 2024

Perficient’s Inclusion in Forrester’s Recent Report Perficient, specializing in digital transformations, proudly acknowledges the thought leadership of Brian Bell and Monica Gernert quoted in Forrester’s report, “The Top Emerging Technologies In Insurance, 2024.” Interested in learning more?

Technology 221

Technology Report social media Industry 221

Chris Skinner

MAY 1, 2017

Which country is still struggling to work out how to make a faster payment? as evidenced by their choice of leadership. The tension involves many facets including preemption of state laws, “wild card” statutes that permit federal powers to state banks automatically, federal adoption of state-level legal innovations, and much more.

America 211

America Fintech National Regulation 211

PYMNTS

MARCH 18, 2016

” Innovation Project 2016 — where hundreds of leaders across the payments, commerce, tech and security ecosystems joined together under one roof with one mission: navigating the balance between the leading and the bleeding edge. Especially when your talking innovations in payments. So, how did Day 2 end up?

Innovation 100

Innovation Security Industry blockchain 100

PYMNTS

JULY 29, 2019

We are focused on innovating to enable our clients to better serve their customers and end users so they can succeed in a rapidly changing world.”. where Fiserv has a smaller presence, the company is looking at how to move a number of Fiserv solutions “through the First Data distribution system or the First Data network outside the U.S.”.

Data 185

Data Leadership Taxes System 185

Independent Banker

AUGUST 31, 2022

But equally important is what they should be doing to keep the talented employees that they already have, both to avoid a short-term staffing crisis and to keep the pipeline of leadership full. Often, innovation and creativity soar when we allow employees to be curious and explore new ways of thinking.”. Quick Stat.

How To 91

How To Louisville Community Bank Training 91

Abrigo

MAY 5, 2022

Weekly episodes highlight innovators and industry players driving innovation in the financial services industry. Guests and Marksberry typically talk leadership, life, and advice for listeners, all while telling stories of their journeys to leadership in the financial sector. keep me informed. Stress Testing. Learn More.

Community 195

Community Lending Maine Resources 195

Perficient

JANUARY 19, 2021

I learned and practiced interview etiquette and how to ask the right questions, which will help me in my future interviews. .” I have experience working on both a political campaign and in a newspaper, so interviewing has been a skill I had to pick up over the years, and this summer I was able to refine those skills.

Community 340

Community Training Marketing Innovation 340

Accenture: Banking

NOVEMBER 6, 2017

And traditional hierarchical structures encourage rigidity (and discourage innovation). They have to encourage their people to collaborate better, have greater trust in leadership, make decisions rapidly and, crucially, be more agile and innovative at every level of the enterprise. Precision is critical.

Leadership 174

Leadership Innovation Survey Examples 174

Independent Banker

JANUARY 31, 2022

approached him about a leadership position in 2013. His wife, however, reminded him of how rewarding he’d found it to facilitate a financial principles course at his church. If community banks want to continue to grow, they’d better figure out how to better serve that segment of the population. Assets: $2 billion.

Community Bank 172

Community Bank Community Leadership Arkansas 172

PYMNTS

JULY 6, 2017

“APIs have been around for a long time and have been in existence in all of the vendors, banks and financial institutions that are participating in the leadership group of NACHA. Now, the key is to look at how we directly interact with each other in a standard messaging format that is well known to everyone.”.

Fraud 198

Fraud Payments Groups Industry 198

Alex Jimenez

DECEMBER 17, 2024

In my interview for Crowdfund Insider , I shared how fintech firms are no longer just disruptors but vital partners for banks, helping them adapt to changing customer expectations and innovate at a faster pace. This mutual learning is creating a more integrated and resilient financial ecosystem. Aligning these functions is essential.

Fintech 52

Fintech Trends Innovation Technology 52

Jeff For Banks

JULY 8, 2018

Rather than searching reputable sources for how this bank or that bank innovates, I thought I would give it to you straight from the gut. Because experience tells me that bankers are struggling with innovation. At its core, innovation should solve problems. Make innovation a bank wide call to arms.

Innovation 60

Innovation Resources Taxes Leadership 60

PYMNTS

DECEMBER 27, 2017

A new study from the Center for Talent Innovation (CTI) found that, according to the 2015 US government’s definition of disability , a significant portion of the white-collar workforce has a physical or mental impairment that substantially limits a major life activity: 30% of a nationally representative survey of 3,570 white-collar employees.

Compliance 100

Compliance Leadership Training Innovation 100

PYMNTS

MAY 13, 2020

The founders pledged to focus on how to reduce costs and improve customer satisfaction by using data analysis and said they were committed to being a part of the solution. This will elevate my focus from daily management to supporting Haven’s strategy, board, and leadership.

Boston 130

Boston Policies Leadership System 130

Independent Banker

MAY 31, 2022

As ICBA’s chief innovation officer, it’s my job to push the envelope, to make people uncomfortable. Community bankers can, through their leadership and action, change culture and spark innovation in various ways, including: 1. Innovative leaders communicate openly and broadly across an organization. It’s in you.

Community Bank 120

Community Bank Community Innovation Meeting 120

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. A successful digital product manager knows how to bring order to the chaos of digital transformation. Finally, it’s vital that digital product managers are flexible and know how to pivot.

Digital Strategies 174

Digital Strategies Strategy Customer Experience Leadership 174

Perficient

OCTOBER 29, 2020

By applying the FBM to the Quibi story, we can learn much about what ailed the platform and how to avoid similar missteps in future product planning. It’s unfair to fault Quibi’s leadership for failing to anticipate a global pandemic. The FBM is made up of three primary factors ­­— Motivation, Ability, and a Prompt (MAP).

US 294

US social media User Experience Digital Strategies 294

Independent Banker

AUGUST 25, 2016

You can feel the energy boost at Park Bank from its leadership development program. It really gives people a sense of ownership,” explains James Hegenbarth, the bank’s president and CEO of the employees who have participated in the leadership development program. “It Wisconsin bank uses LEAD FWD Summit as a development resource.

Conference 104

Conference Leadership Community Bank Community 104

Banking 2020

APRIL 9, 2015

How can you use everyday experiences to fuel innovation? It’s a question that Digital Insights’ Chief Innovation Officer José Resendiz regularly asks his team. Looking to other industries who are innovating can serve as inspiration. Insights DI Labs Digital Insight innovation'

Innovation 40

Innovation How To Leadership Industry 40

PYMNTS

JANUARY 13, 2021

“This season, our girls will continue to exemplify what the cookie program taught them — how to think like entrepreneurs, use innovative sales tactics, and pivot to new ways of doing business when things don’t go according to plan.

National 166

National New York Leadership Analysis 166