Chris Skinner

JUNE 21, 2018

I sometimes think I’m too harsh on the financial community, with my continual banter about core systems change, lack of digital leadership, inability to see how critical digital is to their future and the impact FinTech is making on global financial structures.

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Perficient

MARCH 10, 2021

With over 25 years of digital agency leadership experience, he specializes in Mobile Product Management, Mobile Strategy, and Customer Experience. She works with clients to devise digital experience strategies and how to translate strategies to tactics. Subscribe and Don’t Miss an Episode. Episode Guest Profile. Meet the Hosts.

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Strategy Digital Strategies Customer Experience Leadership 493

South State Correspondent

JANUARY 3, 2024

Within the story are multiple lessons on dealing with the theory of constraints, choosing key performance indicators, organizational dysfunction, management, and leadership. This is the ultimate book on how to be effective, and Peter Drucker highlights five habits that lead to quality decision-making and effective performance.

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Gonzobanker

NOVEMBER 2, 2023

Financial institutions standing in 2030 will have completed a significant and gut-wrenching transformation of their leadership talent. To overcome the struggle, banks need to build leadership teams that align with how a future “Smarter Bank” will operate. How did the team score? Where is there work to do?

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Gonzobanker

DECEMBER 12, 2024

The stage is set for a massive leadership transition that will reshape the foundation of the banking industry. Picture this: atidal wave of change comes crashing over the financial services industry, sweeping away the old guard and ushering in a new era of leadership. Leadership, however, is multifaceted.

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Abrigo

MAY 24, 2024

Takeaway 2 It's important to review resources on how to prepare for FedNow and also look internally to create a plan for your unique financial institution. Show your board of directors and leadership an outline of what it will take to prepare for FedNow at your institution.

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Perficient

FEBRUARY 19, 2021

How To Increase Team Engagement. Gartner customer experience research shows the value of team engagement: Two-thirds of the drivers of customer satisfaction are due to “feel factors,” or how customers feel during and about their experience. Management is more quantitative, while leadership is more qualitative.

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Perficient

JULY 23, 2020

” Importance of BU Leadership. Great support from the Business Unit leadership, and opportunities to demonstrate my abilities were paramount factors to my growth at Perficient. He was able to work and talk with team members in person and create strong relationships with the Minneapolis leadership team.

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Abrigo

OCTOBER 17, 2022

He built a strong leadership team and an employee base that has been recognized consistently as one of the best places to work in Austin, Texas, and Raleigh, N.C., I took the job as CEO of Banker's Toolbox because I was strongly convicted on how to build a great company and wanted a shot as a first-time CEO to do it ‘the right way.’

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Texas Leadership Austin Raleigh 370

Abrigo

JANUARY 27, 2025

Data integrity : How to ensure your data is valid and complete Effective transaction monitoring starts with rigorous daily data management and extends to long-term validation processes. Education and customer trust: A critical human element Building a culture of data integrity requires investment in senior leadership and employee training.

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Accenture: Banking

OCTOBER 7, 2015

Change is non-negotiable for retail banks to thrive in the digital banking era. But meaningful change cannot happen without leaders who are willing to change too. This is especially true for the agile bank—a disruptive retail bank that is customer. Read more.

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Perficient

JANUARY 19, 2021

Order Revision Scenarios Covered: We will walk through how to cancel or revise an order in Oracle E-Business Suite (EBS) at each phase. To do this, the Customer Service team will need to contact the Warehouse leadership. Warehouse leadership will need to perform two actions: Ensure order picking doesn’t start.

Management 360

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Abrigo

JUNE 2, 2021

FinCEN issued an advisory in 2014 highlighting the importance of a strong culture of compliance for senior management, leadership, and owners within financial institutions. This includes compliance from top, to middle, to frontline leadership. Leadership must actively support and understand compliance efforts. Learn More.

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Abrigo

FEBRUARY 23, 2022

Learn more about how to recover market share with small business lending. How to Win Small Business Loans This Year. The post How to Win Small Business Loans This Year appeared first on Abrigo. A recent episode of Ahead of the Curve: A Banker’s Podcast outlined some common oversights when considering loan origination software.

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South State Correspondent

APRIL 19, 2023

The post How To Improve Uninsured Deposit Performance appeared first on SouthState Correspondent Division. Some small banks, for example, do nothing more than have their CEO call the largest depositors twice per year to check in and thank them. This alone can have a material impact on retention and is inexpensive.

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Perficient

DECEMBER 10, 2020

“Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” If the answer is not good, then look at leadership as the first step. Reality: Only 35% of companies have a C-Level sponsor for CX. ” Pega Study.

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Abrigo

NOVEMBER 13, 2024

businesses are privately held, and most are small, so the unique, aggregated view into how these private firms perform provides leadership teams with insight to make informed decisions about the large and growing small business market. How do you gauge competitor loan rates ? Nearly all U.S.

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Perficient

FEBRUARY 22, 2021

One key reason for this success is attributed to all the employee committees and engaged leadership who combined their efforts towards transitioning employee experiences typically held within office walls to virtual events and activities. Chicago colleagues are known for how much they give back to the local community.

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PYMNTS

APRIL 29, 2019

With more data connections in place, it can be harder for leadership to identify that a problem even exists. Shadow IT is a prime example of this point of friction, noted McDonough. “We do a lot of data mapping that exposes a lot of shadow IT,” he said.

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Abrigo

OCTOBER 22, 2024

Under his leadership, Abrigo has consistently been named a Best Place to Work and Top Workplace by publications like the Austin American-Statesman, the Triangle Business Journal, and American Banker. Find out how Abrigo Fraud Detection stops check fraud in its tracks.

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Security Fraud Community National 221

ATM Marketplace

APRIL 16, 2021

She shares with ATM Marketplace her insight and more than 30 years of leadership in banking how to safely handle customer data. Angela Anastasakis is the senior vice president of operations and customer success for Nvoicepay, a FLEETCOR Company.

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Perficient

NOVEMBER 30, 2020

Under GDPR and CCPA, CMOs need to understand the current landscape of customer data privacy and data collection transparency laws and, moreover, how to address the experience of asking for and then acting on information captured so as not to alienate and lose customers they fought so hard to win. How to Get There.

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Perficient

JULY 8, 2020

“Topics have included tips for preserving mental health , how to remain physically active while working from home , favorite hobbies, and everything in between.” “Our leadership recognizes the importance of ongoing communications. ” BONUS: Let’s Manage the Information We Consume.

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Company Boston Meeting Leadership 365

Independent Banker

FEBRUARY 24, 2015

ICBA convention keynote speaker Carly Fiorina, a former Hewlett-Packard chief, shares her perspective on business innovation and leadership. How were you able to achieve this feat? And so we went about it—the leadership team, the top 50 people in the company—surveying everything the company was doing, all of the assets we had.

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Perficient

MARCH 12, 2021

With a clear understanding of financial gain, you can create a return-on-investment model that supports your business case and demonstrates to leadership that this makes sense. To learn more about how to address each layer of a digital transformation, contact our commerce experts today. Understand What Success Looks Like.

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Marketing Strategies Strategy Marketing Resources 531

Perficient

JULY 29, 2020

This will build confidence because they know that you trust them and as they show a greater aptitude, you will train them on how to do more and thus free you up to do more as well. Delegation is a powerful leadership tool, but you need to utilize it effectively to build a superior team. Empower through Delegation.

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Perficient

JULY 10, 2020

Many companies are faced with a problem – how to see the data that is most relevant to their business to gather insights. A recent client needed a way to see and show leadership relevant, high-level data that was most important to the business. Enter analytics dashboards!

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Abrigo

JANUARY 29, 2015

Every time you provide “free” advice or thought leadership in a speech, an article or a blog post, you’re demonstrating that you know your subject and want to help clients and prospects alike. Share your knowledge! Protect your reputation, and as much as possible, define it.

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Bank Innovation

OCTOBER 29, 2018

Questions about how to restore that trust abound, including whether leadership at some companies even have an interest in looking inward. The public’s trust is at a premium for major banks after the global financial crisis a decade ago and the high-profile banking scandals that have since unfolded.

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Perficient

JANUARY 26, 2021

We know how to get the most out of this versatile digital experience platform and create highly effective and personalized experiences for our customers — and have fun doing it. . More blogs from our Sitecore team: How Leadership Drives Motivation for Career Growth at Perficient. What Our Colleagues Say.

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Independent Banker

FEBRUARY 28, 2022

Download Finastra’s white paper Developing leaders in mortgage lending – Navigating an uncertain market with strong leadership strategies. How to turn insight into action. Developing leaders in mortgage lending. You’ll learn about: The 2022 mortgage market outlook. When to focus on technology adoption. Download white paper.

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Leadership Strategy Lending Community Bank 91

The Emmerich Group

MARCH 13, 2025

Its tricky to get people to change their minds about what parts of their jobs and how those jobs are done drives profit when theyve had a lifetime of experiences where they believe that they’re aligned to profit. Let me show you how to do it in just the right way. Lets face facts.

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Chris Skinner

APRIL 21, 2017

I’ve blogged about how I see leadership in the developing (developed now) economies of China and India, and the new innovation models of emerging economies in Sub-Saharan Africa, but not quite in the way in which I see them now.

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Independent Banker

AUGUST 31, 2022

But equally important is what they should be doing to keep the talented employees that they already have, both to avoid a short-term staffing crisis and to keep the pipeline of leadership full. Nurture leadership by providing a mix of technical and power skills training. Quick Stat. Source: ICBA Community Banker University.

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How To Louisville Community Bank Training 91

Perficient

NOVEMBER 27, 2020

Whether it’s by celebrating Diwali together or sharing tips on how to be more inclusive , our colleagues understand that people are at the heart of Perficient. Want to learn more about how Perficient champions diversity? Read this post about how our differences make for stronger collaboration!

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Independent Banker

APRIL 30, 2022

As her departure approaches, we sat down to discuss her path to leadership and her advice to others. She learned how to be a leader from the ground up, growing with her colleagues and ultimately heading up a team of 30. Lead by example. Be observant. That includes learning from those you don’t admire as well as those you do.

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Leadership How To Training Policies 180

Perficient

AUGUST 14, 2020

More than ever before there are so many tools and resources to show one how to gain control and empower the business in areas like adoption and governance. This task focused solution with consolidated teams and channels can help us reduce context switching. Ideas app for Teams – employees submit and share ideas with voting and contests.

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