PYMNTS

MARCH 9, 2017

It’s hard for online-only merchants — which deal with any number of complex variables around customer acquisition, activation and activity — and it’s exponentially more difficult for brick-and-mortar players that are managing a user experience across channels. And that is hard. If it were easy, it would be commoditized.”.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

OCTOBER 24, 2018

But for voice ecosystem watchers, the biggest action of the day came with the announcement of the latest version of Adobe XD , its user experience design app, which comes built out with a greatly expanded set of tools for voice integration. Voice is weird,” Webster said.

User Experience 108

User Experience Los Angeles Google UX 108

Perficient

JANUARY 20, 2021

To make a direct impact on your digital efforts, you may need to hyperfocus on how to best target and reach each specific audience based on individual factors. To learn more about creating a web and user experience strategy that accommodates your global target audience, contact our experience design experts today.

Strategy 496

Strategy Marketing Strategies Regional Marketing 496

BankNXT

NOVEMBER 17, 2017

A story about the humble bank card, and how they're still important, by Benedict Shegog of 11:FS. How to design a modern bank card on BankNXT. Why you should pay more attention to card designs.

How To 65

How To Cards User Experience UX 65

PYMNTS

FEBRUARY 2, 2018

The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having. Call it the “user experience experience.”. Acheson said the exhibition is important because user experience is such a growing area of focus for banks and retailers.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

Gonzobanker

OCTOBER 6, 2023

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. Avoiding the Zombies: How to Keep Your Core Banking Technology Living and Breathing Tuesday, Oct. I recently heard a banker refer to his institution’s core banking platform as a “zombie core.”

Strategy 97

Strategy System UX Tools 97

PYMNTS

JULY 13, 2017

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In The more seamlessly they can integrate payments into the platform, the better the user experience. Episode Two.

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

NOVEMBER 2, 2017

TSYS Director of Innovation Russell Moore ’s two-year-old daughter already knows how to get Alexa to play her favorite Katy Perry song 17 times a day. For him, as a tech-lover and early adopter, that friction is fine, but for the average consumer, a better user experience (UX) must be created to improve the value proposition.

UX 111

UX blockchain cryptocurrency Technology 111

PYMNTS

DECEMBER 14, 2017

Which means as eBay has been trying to lure customers back to its site, the user experience (UX), and its ability to guide customers througout the site, has become essential. The site was redesigned, made more easily navigable with what eBay calls a “Netflix-style” curation scheme.

Data 146

Data UX Online User Experience 146

Fintech Labs Insights

NOVEMBER 8, 2016

If not, the bank provided instructions on how to dispute the charge ( screenshot 3 ). The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. It’s still a relatively manual user experience, especially if you want to dispute a charge.

UX 17

UX Capital Mobile User Experience 17

BankNXT

MARCH 8, 2017

Lost in translation – how to talk to a robot on BankNXT. Michael Weinreich discusses the power and potential of the chatbot in customer service interaction, making sure robots don't turn into "transaction monsters".

How To 44

How To User Experience Customer Experience UX 44

Perficient

AUGUST 30, 2022

Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.) Employing an Agile methodology to execute this project was extremely helpful when it came to determining how to best exhibit this product to customers and keeping the creation process organized.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By It’s an opportunity to bring all user data together,” he told Webster.

Google 272

Google Fintech Payments Apple 272

Perficient

SEPTEMBER 14, 2020

Using this API allows you to leverage assistive technologies to present only the accessible content your users need and when they need it. The custom content provider makes the user experience content in a way that’s more appropriate for an assistive technology. . How To Start Preparing Your App for iOS 14.

Apple 473

Apple System Video Mobile 473

PYMNTS

JANUARY 3, 2017

“Those feedback loops are critical … The mobile phone is a thousand times better UX [user experience] than the card is,” added Wind, especially for millennials who expect transparency in the digital age.

Retail 137

Retail UX Cards Branding 137

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”.

Payments 125

Payments User Experience Security Examples 125

Fintech Labs Insights

MAY 24, 2017

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. I recall a recent conversation in which you mentioned the shift in how the first line of defense sees risk and compliance compared to just a few years ago?

Compliance 87

Compliance User Experience Innovation Risk Management 87

PYMNTS

AUGUST 9, 2019

percent who want those apps embedded into their voice assistants actually desire a very similar, if not identical user experience: This 44.3 percent of consumers want to manage their apps with their voices, creating tremendous room for market growth for voice-recognition-based user interface. This suggests that those 33.7

Data 155

Data Millennials Google Apple 155

CB Insights

OCTOBER 4, 2018

Across the web, Facebook’s “single sign-on,” called Facebook Connect, makes it easy for users to sign in to other sites with their pre-existing Facebook login credentials. This seamless user experience gives the company even more user data for targeted advertising. .

cryptocurrency 78

cryptocurrency blockchain Groups UX 78

CB Insights

OCTOBER 10, 2017

Below, we’ll show you: How to use pre-launch marketing to build trust and hype. How Robinhood used an ingenious referral program to build a 1M+ customer waitlist. How to show value during the first-run experience. How Mint returns 100+ lost hours to its users lives right away.

Tools 78

Tools Millennials US Maine 78

CB Insights

OCTOBER 31, 2019

Crafting a simple UX for a personal finance app is a tall order. There are multiple inputs to juggle — bank accounts, credit cards, bills — and complex data that needs to be communicated in a user-friendly way. Woebot asks users about how they are feeling, then analyzes their responses to recognize examples of cognitive distortions.

Industry 78

Industry Examples Tools Retail 78