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Digital-only First Internet Bank retains 90% of its original customers

Bank Innovation

As upstart digital-only banks face increasing pressure to acquire and retain customers, a 20-year-old online-only bank has managed to hold on to most of its original customer base.

Indiana 267
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Odds Are That Online Sportsbook Wins Big Post-COVID

PYMNTS

Online sportsbooks have been beneficiaries of that dictum ever since COVID-19 eradicated most live sports, leaving millions of fans and a great many bettors potentially mired in boredom. DraftKings already has similar arrangements with three NBA franchises: the Boston Celtics, Indiana Pacers and Philadelphia 76ers. billion by 2025.

Online 168
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How Experiential Retail Is Giving Physical Stores An Edge

PYMNTS

But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. It recently opened the first Market by Macy’s, a new retail concept in Southlake, Indiana. Macy’s is doubling down on experiential stores as part of its comeback plan for the year.

Retail 210
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Kohl’s To Debut New eCommerce Facility, Small-Format Stores

PYMNTS

The new eCommerce fulfillment center will be located in Plainfield, Indiana, and Kohl’s expects to begin shipping Kohls.com online retail orders from the new location by the end of this month. The Plainfield facility will join existing eCommerce locations in California, Maryland, Ohio and Texas.

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Kroger Expands Home Chef Meal Kit Offerings To New Stores

PYMNTS

“With continued innovation and personalization, we are providing customers with more ways to enjoy fresh, delicious meals that align with their individual tastes.”

Ohio 116
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Sizzle Or Fizzle: Facebook, Online Lending, Cash – And The Twilio Surge

PYMNTS

This week it was Minnesota, and then yesterday Walmart really got warmed up and announced the expansion of their new payments service in: Michigan, Virginia, the Carolinas, Indiana, Iowa, Kentucky, Nebraska, North Dakota, South Dakota, Tennessee, Louisiana, Missouri, Mississippi and Washington, D.C. Online lending .

Lending 101
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Deep Dive: Contactless Payments And Touch-Free Ordering: How QSRs Are Reopening Their Storefronts

PYMNTS

These payment options include EMV cards — which consumers can tap against point-of-sale (POS) terminals to avoid making direct contact — and mobile wallets such as Apple Pay , Google Pay and Samsung Pay , which consumers can use for both in-store and online payments. Chick-fil-A is one restaurant shifting to a cashless model, for example.

Payments 191