PYMNTS

JULY 7, 2020

After industry consolidation and a leveling-out of venture capital interest, alternative SMB lending remains a strong market, though just like traditional banks, it has also faced new lessons as a result of the current market. But that doesn’t necessarily mean history is repeating itself. ” A Banking Pullback?

Lending 171

Lending Industry Fintech UX 171

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

Perficient

JUNE 17, 2020

With more than 33 years of experience and over 600 skilled professionals, PSL has grown to become a leading name in the software development outsourcing industry. Worked with one of the nation’s largest integrated managed healthcare consortiums to significantly improve customer satisfaction with new web and mobile experiences.

Software 617

Software User Experience Meeting Resources 617

Perficient

APRIL 4, 2022

This survey highlights the progress the insurance industry is making on its digital transformation journey. Leveraging technology in a personalized user experience is a critical way we will make this come true. We also help them achieve enterprise-wide operational excellence.?

Mobile 294

Mobile Survey User Experience Analytics 294

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Cisco

AUGUST 23, 2019

The global asset finance and leasing industry is a sector that now exceeds $1 trillion and has witnessed phenomenal growth over the past four decades. As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations.

Industry 63

Industry User Experience Compliance Capital 63

PYMNTS

FEBRUARY 26, 2020

Motor carrier industry software and solutions developer CarrierHQ has announced a mobile-friendly portal that’s now accessible in California, amid the AB5 legislative environment, according to a press release. . The solution is meant to aid transportation companies to avoid “major pitfalls” and “increase operational capacity.”.

CA 141

CA California User Experience Industry 141

PYMNTS

JULY 27, 2020

The insurance industry has been bogged down by sluggish service and even slower payouts for decades, and while policyholders have certainly weathered their fair share of friction from the sector’s legacy incumbents, those insurance companies themselves have also suffered from a lack of digitization and automation.

Innovation 247

Innovation User Experience Industry Fraud 247

Perficient

FEBRUARY 24, 2021

2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Industry Regulations. Industry Regulations. The digital world is global, now, more than ever. Cost-Effective.

Software 294

Software United States Strategy Industry 294

Perficient

OCTOBER 26, 2020

The ability to deliver low-code applications and enable client business users to participate in the development process, with proven change management capabilities. Consulting offerings that cover strategy, user experience, and change management, along with technology. Learn More.

Report 294

Report Strategy US User Experience 294

Bobsguide

APRIL 22, 2022

For the third consecutive year, GBST has been named in the top 100 most innovative companies across the wealth and asset management industry, cementing its position as a global leader. There are strong structural growth drivers in the global wealth management space which are set to significantly increase GBST’s addressable market.

Innovation 147

Innovation Company Management User Experience 147

Abrigo

AUGUST 13, 2024

Podcasts can be a productive and enjoyable way to pass commuting time or a fast way to catch up on industry trends or news while cooking dinner. As a result, you must wade through a bunch of podcasts on financial markets or general business news to find podcasts focused on the banking industry itself.

Fraud 221

Fraud Community Community Bank Lending 221

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

OCTOBER 8, 2020

And there will be a new integrated user experience portal for use by shipping and operations workers. In addition, Manheim's transportation management system and in-house applications will be integrated with DHL to provide better shipping processes and support order management and vehicle verification, the release stated.

Management 184

Management Detroit User Experience Resources 184

Bobsguide

JULY 20, 2018

Without doubt, banks have come to the realization that a technology-driven strategy is essential for operational efficiency. Most of the industry’s giants went digital long ago in terms of the user experience with apps and portals. That’s crucial for their UX – in terms of how.

Technology 83

Technology UX User Experience Strategy 83

Jack Henry

JULY 29, 2022

As someone who reads this blog and follows the industry, you’ve likely heard a lot of talk about open banking recently. Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

Perficient

JUNE 24, 2022

Many financial services institutions have found relief from industry-wide challenges such as branch staff shortages and keeping up with growing customer expectations by adding chatbots to their customer service repertoires. Where the typical bank branch or call center operates from 9 to 5, chatbots can offer round-the-clock service.

Customer Experience 251

Customer Experience User Experience Training Data 251

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K., A Win-Win for Banks and SMBs.

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. Xenon arc’s client list includes known brands in the materials industry.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

DECEMBER 28, 2020

But careful examination of what tech is needed — and where — can result in positive ripple effects that improve operations well beyond the corporate treasury department. They’re embedding payments within a specific workflow and have the opportunity to create seamless user experiences around payments.

Payments 215

Payments Innovation Software Fintech 215

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 174

Customer Experience User Experience Analytics Resources 174

Gonzobanker

APRIL 26, 2023

The banking industry has been trying to define digital transformation for the past decade. Payment hubs give financial institutions a singular view of all incoming and outgoing payments, which enables them to establish cross-functional operational resources and manage holistic payment risk.

Payments 136

Payments System Fraud Resources 136

PYMNTS

JANUARY 27, 2020

N26, a mobile bank and a subsidiary of one of Europe’s fastest-growing financial startups, has announced that after five months of operation in the U.S., N26 said it has always been focused on creating an exceptional user experience. it has gained 250,000 customers, according to a release. CEO, N26 Inc.

User Experience 141

User Experience ATM Mobile Branding 141

PYMNTS

NOVEMBER 9, 2020

We’re charging forward on our journey to revitalize the chain drug store experience — store by store, community by community — and today we’re ready and excited to invite customers to join us on this journey,” said Rite Aid Chief Operating Officer Jim Peters. The company is also upgrading its digital experience.

Retail 173

Retail Community User Experience Training 173

PYMNTS

FEBRUARY 28, 2019

The digital platform provides hiring, training, compliance management and payroll solutions to its clients, and is geared toward the facilities management, private security and logistics industries, to name a few. Their user experiences need to be easy and friction-free, no matter the churning waters in the back end.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JANUARY 15, 2019

Faster Payments Council (FPC), a membership comprised of payment industry leaders, has appointed Kevin Christensen, a senior executive at the SHAZAM network, as the acting executive director and interim board chair, according to a news release by the organization. Also, it’s focused on end-user transparency.

Leadership 128

Leadership US Payments User Experience 128

Abrigo

JUNE 4, 2024

With the changing political landscape, new regulations, shifting demographics, and economic uncertainty, getting the most up-to-date information from bank and credit union industry experts and peers has never been more important. We are looking at everything from online account opening to our banking platform's user experience.

Compliance 221

Compliance Community Bank Community Conference 221

PYMNTS

FEBRUARY 26, 2020

VSECU projects it will have 25,000 active users when it introduces the platform in July. . PSCU’s unique position in the industry as a cooperative providing card management services, 24/7 contact center services and, most recently, a state-of-the-art digital banking platform, made Lumin Digital an ideal partner.

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 79

User Experience America Security Digital Banking 79

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

JANUARY 26, 2021

Perhaps the only certainty in the landscape today is that business will look different than it has in the past, and indeed, industry shifts are already becoming evident as companies explore technologies to help maximize spend and safeguard employees.

Marketing 208

Marketing Management User Experience Tools 208

PYMNTS

NOVEMBER 23, 2020

Research indicates that most customers are also on board with these shifts, with a recent survey revealing that 71 percent of consumers are open to QSRs’ and fast-casual restaurants’ efforts to incorporate AI into their operations,” per the new Tracker.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

AUGUST 13, 2019

The FCA has been working with the industry to put in place stronger means of ensuring that anyone seeking to make payments is not a fraudster,” FCA Executive Director for Supervision – Retail and Authorizations Jonathan Davidson said in a statement. The report found that 75 percent of issuers said they would be ready by the Sept. 14 deadline.

Compliance 172

Compliance User Experience Fraud Meeting 172

Jack Henry

AUGUST 21, 2019

As someone who reads this blog and follows the industry, you’ve likely heard a lot of talk about open banking recently. Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. Consumers clearly want freedom, flexibility, and choice.

User Experience 104

User Experience Google Lending Industry 104