PYMNTS

OCTOBER 28, 2019

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however. The Infrastructure Floodgates Open.

User Experience 101

User Experience Payments Industry Innovation 101

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. Well one of the biggest challenges right now is humanizing the digital experience. The Situation.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

Bank Innovation

NOVEMBER 11, 2019

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. “Technology is an enabler, but user experience design provides […].

UX 225

UX Apple User Experience Digital Banking 225

PYMNTS

OCTOBER 25, 2020

Verizon and Microsoft have teamed up to accelerate the delivery of private 5G networks for businesses, announcing a collaboration they said will transform the retail, transportation, logistics, manufacturing and healthcare industries. Samsung’s View. The race to build out the next-gen network is also accelerating, as seen in the recent $6.6

Technology 257

Technology Samsung Mobile United States 257

Perficient

FEBRUARY 25, 2021

Business intelligence technologies are shaping analytics decision making across multiple industries. 25:03 – Digital transformation and the user experience. Hear how BI trends and best practices are the driving forces behind those decisions. Listening Guide. 2:41 – Analytics storytelling.

Analytics 528

Analytics User Experience Apple Google 528

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Canadian to the core.

User Experience 100

User Experience Digital Banking Customer Experience System 100

Jack Henry

JANUARY 31, 2024

Strategizing is important for all organizations as many industries are reinvented by technology and reimagined by changing consumer needs. Competition is fierce, technology is converging, and user experience is changing by the day. Financial institutions , especially, are required to do more and be more.

Trends 97

Trends User Experience Banking Trends Technology 97

Jack Henry

JANUARY 10, 2020

The financial services industry seems to be transitioning into a new phase of technological advancement. The last 10 years have seen the beginning of a technological renaissance in many areas of the industry, affecting the way that both consumers and businesses interact with financial institutions.

Technology 78

Technology User Experience Risk Management Resources 78

PYMNTS

JULY 7, 2020

After industry consolidation and a leveling-out of venture capital interest, alternative SMB lending remains a strong market, though just like traditional banks, it has also faced new lessons as a result of the current market. But that doesn’t necessarily mean history is repeating itself.

Lending 171

Lending Industry Fintech UX 171

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

Perficient

APRIL 4, 2022

This survey highlights the progress the insurance industry is making on its digital transformation journey. Personalization is but one key element of this, enabled by technology and implemented using design thinking. Leveraging technology in a personalized user experience is a critical way we will make this come true.

Mobile 294

Mobile Survey User Experience Analytics 294

Bobsguide

JULY 20, 2018

Without doubt, banks have come to the realization that a technology-driven strategy is essential for operational efficiency. Most of the industry’s giants went digital long ago in terms of the user experience with apps and portals. That’s crucial for their UX – in terms of how.

Technology 83

Technology UX User Experience Strategy 83

Perficient

JANUARY 25, 2023

User experience. As the use of technology continues to increase, it should not get more difficult to use. While institutions want to increase their technology play, they are weary of overcomplicating operations. Interested in discussing how you can ensure your financial institution is up-to-date with industry trends?

Banking Trends 474

Banking Trends Trends United States FDIC 474

Accenture

OCTOBER 18, 2019

Mobile apps from industry newcomers, like the French challenger bank Kard and US-based Zelle, allow users to make payments and send and receive money instantly. First, renovate and scale payments technology to drive down costs and ensure that their bank-specific volume/value trade-off remains positive. in 2015 to $1.07

Industry 150

Industry Payments Survey User Experience 150

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. The FIs need to be able to track and turn that consumer-focused data into action.

Technology 110

Technology User Experience Innovation Analytics 110

Perficient

NOVEMBER 6, 2020

It takes deliberate, thoughtful planning to orchestrate the right people, processes, products, and, yes, technologies to do it well and to do it consistently. This is especially true for digital experiences where the user experience will dominate the customer experience more than any single factor.

Customer Experience 427

Customer Experience UX User Experience Branding 427

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. Stopping Fraudsters From Taking The Travel Industry For An $11B Ride. It takes effort to balance seamless-but-fraud-free user experiences.

Technology 181

Technology Apple New York City social media 181

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Get ready for a future where data-driven AI changes industries and makes our daily lives unbelievably interesting.

Data 491

Data Tools Customer Experience Security 491

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

JULY 27, 2020

The insurance industry has been bogged down by sluggish service and even slower payouts for decades, and while policyholders have certainly weathered their fair share of friction from the sector’s legacy incumbents, those insurance companies themselves have also suffered from a lack of digitization and automation.

Innovation 247

Innovation User Experience Industry Fraud 247

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

OCTOBER 26, 2020

The Forrester Wave examines implementation service providers for their work with DPA technologies and analyzes each vendor in three categories: Current Offering. In order to be included in The Forrester Wave , vendors, including Perficient, had to have: A dedicated DPA practice and technology partnerships with vendors in Forrester’s DPA Wave.

Report 294

Report Strategy US User Experience 294

Insights on Business

NOVEMBER 12, 2018

Reading the paper, you will see how new artificial intelligence (AI) capabilities, enhanced user experience (UXD), and data-driven analytics informed by regulatory expertise are enabling businesses around the world to redefine governance, risk and compliance across the organization. Empowering the first line of defense.

Compliance 107

Compliance Technology User Experience Analytics 107

Abrigo

JUNE 4, 2024

Navigating credit quality, compliance, and technology integration The ThinkBIG conference hosted by Abrigo fosters networking and professional development for bankers. Compliance, technology integration, and attracting younger customers were among the panel’s chief concerns.

Compliance 221

Compliance Community Bank Community Conference 221

PYMNTS

APRIL 26, 2019

Citigroup ’s Global Head of Payments and Receivables Manish Kohli is relying on technology to increase its payment business. Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development.

Tools 179

Tools Payments User Experience Innovation 179

PYMNTS

JULY 22, 2020

The government’s experience in disbursing stimulus funds via paper check and direct deposit offered a chance for those in the digital disbursements technology arena to learn from the government’s successes and mistakes, according to Lisa McFarland , executive vice president and chief product officer at Ingo Money.

User Experience 141

User Experience Security Technology Data 141

PYMNTS

APRIL 7, 2017

There is a technology that’s currently being used by the financial industry — which is starting to gain some commercial success thanks to IBM — that has the likelihood to be a solution for the overall voting process in America to help alleviate any concerns: blockchain technology. that are taking steps in that direction.

blockchain 102

blockchain Technology United States Florida 102

Abrigo

AUGUST 13, 2024

Podcasts can be a productive and enjoyable way to pass commuting time or a fast way to catch up on industry trends or news while cooking dinner. As a result, you must wade through a bunch of podcasts on financial markets or general business news to find podcasts focused on the banking industry itself.

Fraud 221

Fraud Community Community Bank Lending 221

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Insights on Business

JUNE 4, 2019

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

Technology 105

Technology social media Management Groups 105

Bobsguide

APRIL 22, 2022

For the third consecutive year, GBST has been named in the top 100 most innovative companies across the wealth and asset management industry, cementing its position as a global leader. There are strong structural growth drivers in the global wealth management space which are set to significantly increase GBST’s addressable market.

Innovation 147

Innovation Company Management User Experience 147

PYMNTS

MAY 27, 2020

Nikita Melnikovs , member of the board at card payments technology company DECTA , told PYMNTS in a recent interview that for many SMBs, the most obvious first step to the online migration may not actually be the best one. “This technology basically eliminates obstacles to buyers’ payments,” said Melnikovs.

Online 179

Online Payments User Experience How To 179

Perficient

FEBRUARY 24, 2021

2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Industry Regulations. Industry Regulations. The digital world is global, now, more than ever.

Software 294

Software United States Strategy Industry 294

Perficient

AUGUST 10, 2020

Consider this: Google has one of the best search experiences out there, but without the billions of websites in the world to index and all the content that goes with it, their search results wouldn’t be too high. First and foremost, you must start at your Product Experience Page ? (PEP). On -site search is a never-ending project.

How To 322

How To User Experience Google Analytics 322

PYMNTS

OCTOBER 8, 2020

Manheim Logistics will use its Ready Logistics and Central Dispatch brands with DHL's logistics engineering expertise and advanced technology, including advanced routing, to help customers speed up processes, according to the release. And there will be a new integrated user experience portal for use by shipping and operations workers.

Management 184

Management Detroit User Experience Resources 184

PYMNTS

JULY 19, 2017

But you’d be mistaken if you thought that Certify would take a break from industry collaboration. The TMC is critical, in that they’re the ones servicing the customer once that trip is booked and the user is on the journey,” he said, adding that TMCs provide traveler support, compliance to corporate policy, reporting and other services.

Industry 108

Industry Policies Management User Experience 108

Cisco

AUGUST 23, 2019

The global asset finance and leasing industry is a sector that now exceeds $1 trillion and has witnessed phenomenal growth over the past four decades. In the last decade, digitization has paved the way for how organizations across industries conduct business, and have changed the way customers research, consume and buy products.

Industry 48

Industry User Experience Compliance Capital 48