Perficient

JULY 2, 2020

With all that has happened around the COVID-19 pandemic, leveraging technology and commerce solutions in the healthcare industry has never been more important. Next: What’s around the corner that no organization is working towards today, but would be at the forefront of innovation if they were.

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JANUARY 4, 2021

Having clear and consistent communication is key to accomplishing your business goals, and it’s even more important to have open communication between your business technologies to ensure your organization continues to run as is, if not better. Let MSMQ technology act as the intermediary for all your technology-messaging needs.

Technology 309

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AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. I won’t go into all the details of that again here.

Innovation 369

Innovation Video Strategy Customer Experience 369

Perficient

MARCH 17, 2025

The financial services sector is experiencing transformative changes driven by technological advancements and innovative trends. Additionally, the emergence of embedded finance and an increased focus on regulatory compliance are compelling financial institutions to continuously adapt and innovate.

Trends 221

Trends Analytics Compliance Strategy 221

Perficient

DECEMBER 14, 2020

Cloud technologies have changed the way that enterprises deploy and integrate services, saving time and resources, and allowing them to hyperscale their services. If your organization is looking to capitalize on cloud technology in 2021, here are a few trends to keep in mind. Cloud-Native Technology Will Power Digital Transformations.

Technology 348

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Perficient

FEBRUARY 11, 2021

Artificial intelligence (AI) has quickly become one of the industry’s biggest buzzwords, and many businesses are looking to utilize this technology to provide enhanced digital experiences. It continues to be adopted across various industry and technology verticals – including product information management (PIM).

Software 508

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Perficient

OCTOBER 24, 2024

This mitigates the risk of customer service representatives providing incorrect information and ensures compliance with regulatory disclosures, ultimately enhancing the overall customer experience while reducing costs. Hsu discussed the systemic risk implications of AI in banking and finance using a “tool or weapon” approach.

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Regulation Risk Management Compliance Fraud 221

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FEBRUARY 4, 2021

It’s no secret that Human Resources Leaders are embracing technology innovations, in the hopes of improving engagement with their employees. Candidate resumes on smart digital forms: Traditional requirements of new applicants to re-enter the same information, through repetitive, tedious tasks can leave a bad impression.

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Resources Innovation Technology Customer Experience 450

Perficient

OCTOBER 13, 2020

This stifles opportunities at innovation and constrains businesses to continue operating as they were at time of installation, and not instead evolving as their internal processes need to change. Users of these applications – agents, in traditional parlance – need to personalize interactions where possible, which requires context.

Technology 340

Technology Customer Experience Software Resources 340

PYMNTS

AUGUST 11, 2020

Spreedly , which works in accelerating global commerce via a secure, flexible platform for any payment type, has announced Christopher Hudel as chief information security officer (CISO), according to a press release. Hudel’s role will be to help boost cyber protection for customers.

Security 221

Security North Carolina Leadership Meeting 221

PYMNTS

FEBRUARY 21, 2020

The Financial Crimes Enforcement Network (FinCEN) has announced Michael Mosier as its new digital innovation officer and deputy director. In that role, El-Hindi will apply his FinCEN experience to “help lead the vision, design and development of the Treasury’s agency-wide data and information management strategies,” per an announcement.

Innovation 250

Innovation National United States Leadership 250

Gonzobanker

MARCH 13, 2025

While Elon Musk is making some raving fans and many others nervous slamming through the Beltway, Im reminded of a famous quote of his that truly hits home in todays banking industry: People always think technology just automatically gets better every year, but it actually doesnt.

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FEBRUARY 10, 2021

While the healthcare industry has long embraced technology, the demand to innovate and adapt quickly has grown exponentially in 2020 and into 2021. This has created an even greater demand for healthcare companies to incorporate more innovative technologies and build custom products to stay competitive within the market.

Software 294

Software Innovation Company America 294

PYMNTS

JULY 3, 2020

is bringing modern technology to what’s perhaps the world’s oldest business — farming. It has a 12,000-year history of adopting better and better technology to get more and more efficient. “It It has a 12,000-year history of adopting better and better technology to get more and more efficient. And it is continuing to do that.”.

Technology 294

Technology Industry Data Analytics 294

Perficient

JANUARY 21, 2025

Carriers must innovate, adapt to these changes, and leverage new technologies to maintain a competitive edge. Recommended Approach : To buffer these external pressures, carriers and intermediaries must focus on operational efficiency, which can be accelerated through technology.

Trends 221

Trends Customer Experience social media Innovation 221

PYMNTS

DECEMBER 9, 2020

“There’s a huge opportunity [in B2B payments] for businesses that have traditionally focused on the consumer,” David Disque , president of Corporate Spending Innovations (CSI), said in an interview with Karen Webster. While an attractive proposition, the shift into the B2B world can’t happen at the flip of a switch.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

NOVEMBER 16, 2020

Fresh off its acquisition of Finance-as-a-Service technology platform Ario , Thinking Capital is looking toward the future of SMB financing. That was largely behind the acquisition of Ario, whose proprietary data analytics technology can facilitate invoice financing and loans via integrated infrastructure. Flexible Technology.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

APRIL 13, 2020

Jim McCarthy, i2c president, says disasters often breed innovation. Black Swans Are the Sandbox of New Innovations. A few innovators do come forward with good ideas, but often the environment can’t support them past the short term. While it may take years, these good, innovative ideas often resurface when the time is right.

Innovation 258

Innovation Online Guidelines Cards 258

PYMNTS

OCTOBER 29, 2020

Mastercard ’s Senior Vice President of Innovation and Startup Engagement Deborah Barta told Karen Webster in a conversation with Luis Macias , CEO and Founder of GrainChain , that COVID-19 has only intensified the issue. We can power that sharing in a way that’s pretty magical,” Barta said. We see it every day.

blockchain 233

blockchain Innovation Regional Technology 233

South State Correspondent

APRIL 1, 2025

Financial Education : Banks can share educational content, such as tutorials and tips, in an engaging manner through RCS, helping customers make informed financial decisions. Onboarding & Engagement: Engaging forms make providing information easier when signing up for a new product particularly for existing customers.

Marketing 195

Marketing Security Analytics User Experience 195

PYMNTS

NOVEMBER 9, 2020

We are taking advantage of unused capacity,” Cooler Screens Chief Technology Officer Rob Dravenstott told PYMNTS in a recent interview. “We and Verizon as well has been with us providing key aspects of our technology and our support solutions,” he said. sales lift is not a common thing.”. Coming Soon To Stores Near You.

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Retail Innovation Video Chicago 277

PYMNTS

MAY 4, 2020

“We’re living in the wealthiest country in human history, and the fact that these issues still exist, it’s very disappointing, and it feels like something that technology should be able to address.”. Particle has an advanced product that makes it easy for consumers to authorize their healthcare information to be shared among providers.

Innovation 229

Innovation Data System Technology 229

Perficient

AUGUST 2, 2024

Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive.

America 450

America Report Technology Software 450

Perficient

FEBRUARY 27, 2025

This will require being more inquisitive and innovative compared to previous years, as the adoption of AI and cloud technologies continues to expand. To stay ahead, banks should adopt compliance technologies that automate regulatory reporting and help them stay agile in a rapidly changing landscape.

Banking Trends 221

Banking Trends Trends Digital Banking Customer Experience 221

Abrigo

OCTOBER 22, 2024

Growing challenges and complexity Financial crime isn’t what it used to be; cybercriminals are more innovative, faster, and harder to catch. They’re using more sophisticated techniques like synthetic identity fraud—where fake identities are built by combining real and fictional information. That’s exactly what AML/CFT professionals do.

Security 221

Security Fraud Community National 221

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OCTOBER 15, 2024

Banks process an astronomical amount of sensitive information daily—think trillions of transactions annually—and they need to manage that data efficiently and securely. This statistic underscores the growing recognition that effective data governance is not just about compliance, but also about enabling innovation and competitive advantage.

Tools 221

Tools Data Compliance Regulation 221

PYMNTS

JANUARY 12, 2021

Voice Technology Accelerates. From the virtual floor of CES 2021, innovations like ToneTag’s “Voice Commerce” product are rolling out to make shopping by speaking easier, more seamless and more viable for consumers. It’s not just technology, it’s about aesthetics,” Daimler-Benz CEO Ola Källenius told GQ. “The

Technology 216

Technology Innovation Retail System 216

Bank Innovation

MARCH 20, 2019

It’s time to move beyond merely presenting data and toward helping customers take informed action on their finances with that data, according to Jonas Karles, co-founder and COO of Minna Technologies, a PFM provider for subscription and recurring payment management. We've done the pie chart thing,” he told Bank Innovation. “We

Management 267

Management Innovation Data Technology 267

PYMNTS

DECEMBER 3, 2020

Payment innovators are embracing the opportunities to mix payment rails old and new in search of business-to-business (B2B) solutions that can tackle longstanding friction. Velo Labs, Lightnet, Visa Collab On Blockchain SMB Payments. Visa's work in the world of blockchain this week wasn't limited to its collaboration with Circle.

Innovation 220

Innovation Payments blockchain Resources 220

South State Correspondent

APRIL 9, 2025

We developed an accuracy-based framework to have agents crawl various bank websites and rate the website on a scale from 0 to 100 with 100 signifying the fact that the website contained enough information to evaluate various transaction, savings and money market accounts and then the agent could successfully complete the opening of a single account.

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JULY 1, 2020

Even though B2B healthcare companies have generally been quick to adapt to elevate digital and technological maturity, the involvement of marketplaces in the healthcare sector exposed the need for transparency in product information such as pricing and product specs. The Product Syndication Process.

Management 322

Management How To System Guidelines 322

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

MAY 1, 2020

The presence and curation of FinTechs is growing … and we are leveraging the technologies offered by FinTech players to enhance customer experience. This also makes data security critical, though, because banks must protect growing volumes of personal information. “Similar to the U.K. with ease, control and security.”.

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Innovation Regulation Digital Banking Security 245

Perficient

SEPTEMBER 21, 2023

The ability for intelligence automation tools to be able to quickly and accurately grab the most relevant and accurate information regarding a customer’s inquiry, sales deal, or more is based on many data-readiness factors. Data completeness – Various data sources typically exist within an organization.

Data 491

Data Tools Customer Experience Security 491

Abrigo

FEBRUARY 20, 2025

The true value of AI goes beyond efficiency If generative AI technology alone is projected to unlock between $200 billion and $340 billion in value annually for the banking sector, then why are nearly half of financial institutions still on the fence about adopting AI-integrated tools? Take loan approval, for instance.

Strategy 195

Strategy Compliance Data Tools 195

Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195