Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

APRIL 4, 2022

Expanded services such as gas and parking locators offer enhanced value by displaying need-based information. Leveraging technology in a personalized user experience is a critical way we will make this come true. We also help them achieve enterprise-wide operational excellence.?

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

JANUARY 21, 2021

In an interview with PYMNTS, Avi Cohen , co-founder and CEO of FinTech company The Floor , said boosting digital offerings and bringing new ones to market demands quick decision making as banks seek to improve user experience and user engagement. Cohen asked. It’s unthinkable.”. Launching Into New Markets.

Management 303

Management User Experience Innovation Fintech 303

Perficient

JULY 12, 2022

With an increasing comfort with digital technology within financial services, firms must challenge traditional operating models and leverage digital tools to create an authentic relationship and earn (and retain) trust. Understand and navigate your vast digital data to make smarter, more informed business decisions.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

JANUARY 6, 2021

Information, he said, generates money in the form of additional revenues yet to be realized. To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve. To get there — to spur increased user adoption — he said that the SPEI user experience has had to improve.

Payments 363

Payments User Experience System Mobile 363

Perficient

SEPTEMBER 14, 2020

Now that iOS 14 is available, there has never been a better time to get your app up and running with the latest operating system. With iOS ad option rates so high, at nearly 80% , most users will update their devices once given the opportunity. The iPad Mini 4 and iPad Air 2 will not be compatible with the new operating system.

Apple 473

Apple System Video Mobile 473

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

Perficient

AUGUST 20, 2020

SEO is a complex space to understand as Google does not share information on how its algorithms work. However, there are ways to get detailed information on what keywords play the largest role in your competitor’s SEO program. Once you have all this information in hand, you can begin to work on your overall SEO strategy.

Google 452

Google Examples Trends Tools 452

PYMNTS

MARCH 20, 2020

Bad actors are tapping into personally identifiable information (PII) gathered from previous hacks to orchestrate their increasingly sophisticated efforts, including data purchased from the dark web to hide their tracks or pieces cobbled together from several victims to create difficult-to-detect synthetic identities. About The Playbook.

Industry 225

Industry Fraud social media Security 225

PYMNTS

NOVEMBER 3, 2020

A massive spike in fraud of all kinds has taken businesses by surprise and left them scrambling for solutions, Trulioo Chief Operating Officer Zac Cohen told Karen Webster in a recent conversation. He recommends a layered approach using all kinds of identity signals — biometrics, device data, user information, etc.

Fraud 301

Fraud Security Tools User Experience 301

PYMNTS

DECEMBER 29, 2020

Detecting potentially suspicious activity more quickly through the use of data also provides more meaningful and actionable information to law enforcement agencies that are facing rapidly evolving threats with limited resources. “So “Accurate and reliable data is a critical piece of modernizing the AML regimen,” he said.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JANUARY 25, 2021

The company is betting that all kinds of companies — from FinTechs to eCommerce providers to wealth management platforms and iGaming operators — will adopt PayDirect to facilitate account verification, instant account funding, online payments and instant withdrawals. Manual input of information is very error-prone.

Online 300

Online Meeting Payments Cards 300

PYMNTS

NOVEMBER 23, 2020

AI tools can even be integrated into digital menu boards to display offerings that are informed by customers’ ordering histories, for example.”. That’s the level of digital engagement users now expect from MOA.

Mobile 289

Mobile Boston Fraud Colorado 289

Perficient

AUGUST 31, 2020

Call deflection and self-service are increasingly important, given longer wait times and more customers looking for similar information due to disruptions in normal business operations. For common requests and questions, you can often automate the process of connecting customers with the information they need. Self-Service.

Innovation 369

Innovation Video Strategy Customer Experience 369

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use. Another is a low touch, zero training model.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179

Online Payments User Experience How To 179

Perficient

JUNE 24, 2022

Whether asking Siri to direct you to the nearest McDonald’s or inquiring about the weather to Alexa so you can decide whether to wear a jacket, many have grown accustomed to chatting with virtual assistants powered by artificial intelligence and machine learning to gather the information they seek.

Customer Experience 251

Customer Experience User Experience Training Data 251

Perficient

FEBRUARY 24, 2021

Whether you are B2B, B2C, or a strategic blend of the two operating models, your consumers expect seamless user experiences powered by custom technology solutions. This allows for easier on-site collaboration when necessary and enables real-time communication with remote teams during regular business operating hours.

Software 294

Software United States Strategy Industry 294

PYMNTS

NOVEMBER 16, 2020

It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau. It's about removing digital friction for the customer, simplifying the user experience, accelerating the time they can access their funds," he said. Flexible Technology.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

JANUARY 26, 2021

For small- to medium-sized businesses ( SMBs ), the demand to drive cost savings and keep workers safe is just as high as any large organization, but the technologies available to them aren’t always up-to-par, says Monaker Chief Operating Officer Tim Sikora.

Marketing 208

Marketing Management User Experience Tools 208

PYMNTS

MARCH 4, 2020

And in that evolution, DeLuca explained, software has moved from systems that simply kept records or initiated transactions toward systems that deliver an enhanced, more engaging experience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

NOVEMBER 26, 2019

Particularly amid the continuing uncertainty surrounding Brexit, FinTechs are turning to Lithuania to retain their European footholds and operate in a country that supports their innovative ambitions. For traditional banks, compliance experts agree that it’s all about data — and the ability to share information with regulators.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

OCTOBER 29, 2020

With a focus on enhancing the end user experience for corporates, First Horizon aims to provide a more personalized service to small and medium-sized firms and empower them with financial management tools, as well as offer these clients a more consistent banking experience. TrueLayer Launches in Australia.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. They will want to see the predictive analytics of the bank’s AI-driven offers and experience tangible benefits beyond simple operational efficiency.

Payments 237

Payments Data Fintech User Experience 237

South State Correspondent

OCTOBER 9, 2024

Each silo provides color on their metrics that provide situational awareness of current operations; they report what they are planning on doing, and they highlight the needed resources or information that is required to meet their current objective. In addition, payments, such as loan processing, have a large impact on bank operations.

Strategy 195

Strategy Resources Customer Experience Groups 195

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 164

Customer Experience User Experience Analytics Resources 164

PYMNTS

SEPTEMBER 30, 2019

Maersk Chief Technology and Information Officer Adam Banks spoke earlier this month at a cybersecurity conference, reflecting on that 2017 attack and noting that the company was “not unusually weak,” and adding that this is a fact for many organizations that can, unfortunately, lead to a false sense of security. ”

User Experience 144

User Experience Security Technology Conference 144

PYMNTS

JANUARY 14, 2021

As COVID-19 has demonstrated, many retailers struggled to move fast enough to create sustainable operating models for curbside pick-up, contactless delivery and more.”. All of this information can be consolidated into insights.”. Enter Elera. Anything you touched in the store is being captured.

System 189

System Retail US Data 189

PYMNTS

AUGUST 12, 2020

Its partnership with Turner Media on the match between Tiger Woods and Phil Mickelson integrated DraftKings odds into the broadcast as an additional fan touchpoint, resulting in DraftKings being “official vending operators overlaid onto the PGA tour live OTT application.”. The company recently expanded into Illinois via a casino partnership.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.-based

User Experience 141

User Experience Management Taxes Fintech 141

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

MAY 3, 2016

User authentication and mobile security is gaining more significance in this era of digital banking, and Samsung SDS’ standard-based biometrics solution ensures simpler and secure user authentication to bring enhanced user experience to our customers.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

NOVEMBER 9, 2016

We live in a time where open networks and software platforms have enabled interoperability of communications, media sharing, content and information discovery. “Creating those onramps and user experiences that delight people is a big part of what we do to keep driving usage,” Allaire added. Changing The Movement Of Money.

Payments 189

Payments blockchain User Experience Bitcoin 189

PYMNTS

AUGUST 23, 2019

Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience. The app-based social commerce platforms are among several marketplaces struggling to protect users ag ainst opportunistic bad actors.

Millennials 165

Millennials Trends Meeting social media 165

Accenture: Banking

MARCH 20, 2017

Banks such as HDFC, HSBC, and others are already launching their corporate mobile solutions in areas including cash management, trade services, reconciliation, authentication and operational support. Key features include: Multichannel access, seamless user experience across web, mobile devices and offline channels.

Customer Experience 156

Customer Experience Payments User Experience Innovation 156