PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

NOVEMBER 9, 2020

Now there are signals that a physical retail rebound is forming up. presidential election in the rearview mirror and 2021 right around the corner, a new shift is underway: the slow but certain move back to shopping inside retail stores — an experience that people still crave for the experiential joy it brings. With the U.S.

Retail 261

Retail Millennials Online Tools 261

PYMNTS

JUNE 9, 2020

Physical brick-and-mortar retail was suffering long before the pandemic. Highlights include grocery, retail and contactless, he said. In addition, retailers are searching for more flexible fulfillment options spanning online pickup in store, pickup curbside, and a number of variants of that continuum of reaching end customers.

Retail 230

Retail Mobile Meeting Online 230

South State Correspondent

APRIL 9, 2025

We developed an accuracy-based framework to have agents crawl various bank websites and rate the website on a scale from 0 to 100 with 100 signifying the fact that the website contained enough information to evaluate various transaction, savings and money market accounts and then the agent could successfully complete the opening of a single account.

How To 221

How To Data Security Management 221

PYMNTS

APRIL 9, 2020

said it plans to put many of its retail staffers on leave. Chief Executive Officer Mary Dillon said in the announcement, “As we navigate this very fluid situation, our teams are evaluating all new information, including recently passed legislation, to ensure we can make the best decisions for our associates, our guests and our business.”.

Retail 225

Retail Company Operations Industry 225

Perficient

NOVEMBER 17, 2023

Now, we will delve into the stability of retail deposits from the same bank over the same timeframe, determining whether they were resilient compared to transaction accounts. As illustrated in the table below, retail deposit balances experienced a decline in every quarter, albeit not as sharply as transaction accounts.

Retail 221

Retail FDIC Risk Management Management 221

PYMNTS

OCTOBER 15, 2020

In a roundup of today’s top retail stories: The automotive market continues its comeback with a digital spin, conversational commerce is the next big pandemic-fueled trend, and Tiffany said that its preliminary sales results for August and September 2020 are positive. Conversational Commerce Finds Its Voice in Digital Retail.

Retail 206

Retail Marketing Trends Apple 206

South State Correspondent

OCTOBER 24, 2024

This is a customer account and contact information plus two years of information about transactions, costs, charges, and usage related to consumer deposit accounts, credit cards, and payment services. This data set includes account numbers, routing numbers, fees, rates, yields, and balance information.

Data 221

Data Security Fintech Resources 221

Perficient

JANUARY 28, 2021

Content that is relevant to channels and accurate, along with being supported by digital assets helps buyers greatly in making informed decisions. Feeling confident in making informed decisions then also leads to placing more orders online. The Right PIM and Commerce Platforms.

Management 458

Management System Online Customer Experience 458

PYMNTS

DECEMBER 16, 2020

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. That’s driven the retailer to require merchandise, risk-driven signatures that can be dynamically altered, said Thompson. The Scope Of The Problem.

Retail 228

Retail Management Fraud Omaha 228

PYMNTS

JANUARY 15, 2021

The use of QR codes is growing more popular in the United States, enabling consumers to instantly access information and easily pay on their smartphones without going through a URL entry. Some countries are catalyzing this growth through national mandates rather than leaving retailers to their own devices. Retail Environment.

Retail 207

Retail Security Payments United States 207

Perficient

OCTOBER 20, 2020

Move Retail Stores Online. Organizations are moving from relying on physical retail stores to omnichannel options such as buy-online, pick-up-in-store (BOPIS), ship-from-store, or curbside pick-up to fulfill consumer orders. Most consumers are staying at home, meaning fewer are heading into stores and more are shopping online.

Online 484

Online Mobile Management Retail 484

Perficient

JUNE 19, 2020

In our last post , we talked about how curbside pickup or “click and collect” is expected to remain a popular channel for retailers to connect with their customers in a post-COVID-19 environment. Some examples of information that could be gathered from the customer include: the make and model of the customer’s car.

Retail 369

Retail Customer Experience Management System 369

Abrigo

MARCH 21, 2025

The latest CRA framework categorizes banks (CRA requirements are not extended to credit unions) into three tiers based on asset size, with differing compliance requirements: Small banks (assets under $600 million) Can opt-in to the new CRA tests or remain on a streamlined lending test that focuses on retail activities.

Compliance 195

Compliance Strategy Data Lending 195

Perficient

AUGUST 14, 2020

This same shift has been occurring within retail for over a decade and has taken precedence over building storefronts. A digital network is a platform that is dynamic enough to handle a variety of transactions; in healthcare, this would include virtual care, digital engagement, consumerism and retail offerings.

System 519

System Analytics Strategy Guidelines 519

PYMNTS

APRIL 13, 2020

At some point after the COVID-19 crisis passes, retailers will need to reckon with artificial intelligence (AI). But if data is the new oil for retail competition, AI is the jet fuel. And if the retail comeback from COVID-19 contains order and purchase spikes, ignoring AI could come at a price. to increase sales.

Big Data 256

Big Data Retail Data Analysis 256

PYMNTS

NOVEMBER 30, 2020

A hacker is reportedly selling information from hundreds of C-suite executives' Microsoft -based email accounts, according to a report from Engadget. apparel maker and the CFO of a European retail chain," according to Engadget. The ZDNet tipster has also gone about notifying others whose account information is known to have leaked.

Fraud 290

Fraud Software Report Security 290

PYMNTS

JULY 5, 2020

The reminder is intended for banks with clients that include marijuana retailers or individuals that grow, process, or manufacture pot. Among the rules: Banks must obtain identifying information, including a copy of licenses, as they would for any customer. Hemp Inc.,

US 352

US Nevada Arizona Guidelines 352

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

DECEMBER 10, 2020

retailers CVS and Walmart are readying to begin distributing COVID-19 vaccines, according to published reports. In addition, the company said it is getting ready to inform people about when to receive the first and second doses of the vaccine. Meanwhile, Walmart said in a news release that it is also preparing to administer vaccines.

Retail 296

Retail Report Company 296

PYMNTS

MARCH 2, 2020

The bill mandates that tech firms get authorization from New Jersey consumers before collecting and selling information to third parties. The New Jersey bill mandates that any firms collecting personal data tell people in plain language how the information will be used.

NJ 249

NJ New Jersey Regulation Data 249

PYMNTS

AUGUST 13, 2020

Retail has been among the sectors most dramatically impacted by the pandemic, though it’s impossible to paint the industry with a broad brush. With widespread furloughs and a growing wave of bankruptcies , many retailers were hit hard. “Flexibility and agility are the common factors among the retail winners,” said Orr. .

Capital 277

Capital Retail Strategy Management 277

Payments Source

JANUARY 25, 2021

Biometric authentication has always been a challenging subject with consumers, who are accustomed to using the technology to unlock their phones but are still wary about how much personal information they share with retailers and card issuers.

Cards 215

Cards Payments Retail Technology 215

Perficient

SEPTEMBER 21, 2023

The ability for intelligence automation tools to be able to quickly and accurately grab the most relevant and accurate information regarding a customer’s inquiry, sales deal, or more is based on many data-readiness factors. Data completeness – Various data sources typically exist within an organization.

Data 491

Data Tools Customer Experience Security 491

PYMNTS

SEPTEMBER 22, 2020

Stores that were affected could have had consumer data exposed, including email addresses, names, addresses and other pertinent information, according to the post. Shopify confirmed that complete card information and other sensitive personal financial information weren't part of the scheme. The breach took place Sept.

Data 238

Data Retail Software Security 238

PYMNTS

AUGUST 5, 2020

Tim Horton , head of global merchant security and fraud solutions at Fiserv , told a recent PYMNTS Masterclass that online purchases have more than doubled year on year in the general retail segment, while online grocery sales have surged by 250 percent. In fact, it’s becoming more valuable than card information itself.

Security 267

Security Fraud Data Online 267

PYMNTS

OCTOBER 13, 2020

consumers are now grocery shopping using a variety of connected devices, while 46 million (38 percent) are shopping for retail products — without ever leaving the confines of their homes. consumers are now doing their routine grocery shopping during the week as well as 153 million (51 percent) doing their retail shopping.

Data 261

Data United States Study Retail 261

PYMNTS

NOVEMBER 2, 2020

He praised financial inclusion, with microloans and mobile payments bridging a gap for rural residents but said protecting peoples' private information is still challenging. In August, PYMNTS reported that China's testing of the digital yuan was focused on retail, specifically on small transactions and excluding much larger ones.

Fintech 290

Fintech Retail Report Payments 290

PYMNTS

DECEMBER 22, 2020

And now, thanks to a global pandemic that has pushed more business online, tightened wallets and compressed delivery times, the retail landscape has undergone huge changes in a relatively short amount of time. “So Then came unbundling, followed not long after by the introduction of “rundles,” or recurring revenue bundles.

Retail 291

Retail Online Millennials Cards 291

PYMNTS

OCTOBER 19, 2020

Retail, real estate, travel, hospitality and manufacturing — those are what we're seeing that are impacted and are in need of having a cash-flow infusion in order for them to stay afloat,” So said. Information Asymmetry. Another problem keeping SMEs from getting the financing they need is what So calls “information asymmetry.”

Fintech 302

Fintech Lending Capital Security 302

PYMNTS

DECEMBER 20, 2020

Fidelity National Information Services ( FIS ) and Global Payments were in talks to merge in a $70 billion deal, but it didn't end up happening, according to The Wall Street Journal (WSJ). eCommerce transactions increased 30 percent in the quarter, with a boost as FIS had begun processing those transactions at giant retailers like Walmart.

Report 261

Report Payments National Trends 261

PYMNTS

OCTOBER 21, 2020

Amazon has launched a new program to gain information about users' purchasing activity beyond on its own website, a post from the eCommerce giant states, through monetary incentives. Named the Amazon Shopper Panel, it will pay users in exchange for the data and answering some short surveys.

Data 207

Data Survey Retail Branding 207

PYMNTS

NOVEMBER 13, 2020

Managing inventory, B2B payments and a plethora of food and beverage vendors can be a headache for any kind of restaurant, bar or retailer. Retailers that sell alcohol must be able to understand exactly which products they have in stock, and which products are generating the most revenue for the business.

Industry 219

Industry Payments Retail Regulation 219

Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. Modern consumers hyper-adopt and hyper-abandon brands because many of the products they shop for are available at another retailer.

Customer Experience 309

Customer Experience social media Branding Retail 309

Perficient

APRIL 2, 2021

The agencies collectively announced a request for information (RFI) to gain input from stakeholders including financial institutions, trade associations, and consumer groups. These technologies are also used to better target marketing in retail and customize trade recommendations in wealth management. Credit Decisions.

Regulation 309

Regulation Industry Risk Management Analysis 309

Abrigo

JANUARY 6, 2020

Can Financial Institutions Bank CBD Retailers? Should an Institution Participate in Section 314(b) Information Sharing? This popular article highlights the pros and cons of registering with FinCEN Information Sharing and Section 314(b), and how to avoid potential pitfalls after registering. Did the Farm Bill Legalize CBD?

Fraud 300

Fraud Compliance Training Retail 300

Perficient

JUNE 22, 2020

In our previous posts , we discussed the increasing popularity of curbside pickup and click and collect as a retail channel and demoed a pickup solution powered by Twilio Flex, Twilio’s cloud-based contact center platform. Protecting Personal Information Using Twilio Proxy.

Customer Experience 309

Customer Experience Retail Mobile Operations 309