Fintech Labs Insights

JANUARY 26, 2016

Holzapfel was previously CMO at Addepar, and served on the leadership team at SAP. “From incubating SAP’s supplier relationship management business to driving significant growth through innovation strategies, she has time and again proven her leadership and marketing savvy,” Bru said.

San Francisco 12

San Francisco Leadership Michigan Georgia 12

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

The Financial Brand

OCTOBER 4, 2020

The pandemic increased the importance of digital transformation. Financial institutions must move forward aggressively to succeed. The post 7 Essential Components of Digital Transformation Success appeared first on The Financial Brand.

Branding 43

Branding Innovation Strategies Leadership Analytics 43

The Financial Brand

SEPTEMBER 27, 2020

Creating an innovation culture with data, advanced analytics and technology will position organizations for successful digital transformation. The post Digital Transformation Demands a Culture of Innovation appeared first on The Financial Brand.

Innovation 43

Innovation Analytics Branding Data 43

The Financial Brand

AUGUST 4, 2021

Successful digital banking transformation requires prioritizing what is needed today against what's required for the future. The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

The Financial Brand

JULY 29, 2021

Having innovation as a priority is the first step, but it rarely goes further without first overcoming common roadblocks. The post 4 Reasons Why Digital Banking Teams Struggle to Innovate appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Innovation Banking Trends Analysis 43

The Financial Brand

FEBRUARY 9, 2021

All-digital all the time is the fintech-inspired rage, but as cost-cutting, competition and COVID drive more automation, humanity gets lost. The post Can Digital Transformation Become Too Much of a Good Thing for Banks? appeared first on The Financial Brand.

Branding 43

Branding Fintech Innovation Strategies Leadership 43

The Financial Brand

MARCH 16, 2021

Financial institutions must think of advanced technologies as a tool for building better banking services, not the goal. The post Digital Transformation Is About New Business Models, Not New Tech appeared first on The Financial Brand.

Tools 43

Tools Branding Technology Innovation Strategies 43

The Financial Brand

FEBRUARY 8, 2021

Employees of traditional financial institutions had to learn a lot in a hurry, while being ultra-flexible. Don't throw that experience away. The post How Banks & Credit Unions Can Build Agile Culture Out of COVID Chaos appeared first on The Financial Brand.

Branding 43

Branding Innovation Strategies Leadership Innovation 43

The Financial Brand

OCTOBER 7, 2021

Financial institutions that plan in anticipation of ongoing disruption will be better prepared for future challenges and competitive opportunities. The post Digital Banking Disruption Has Only Just Begun appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 43

Digital Banking Banking Trends Analysis Trends 43

The Financial Brand

SEPTEMBER 26, 2021

New Florida institution, built by two banking veterans on a modern tech platform, may be what the start-up of the future will look like. The post Neobank Alternative: Building a Hybrid Digital-First Bank from Scratch appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Florida Banking Trends Analysis Trends 43

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

NOVEMBER 8, 2020

People question the value of AI-enabled interactions, including basic chatbots. Six steps can accelerate AI's impact on customer experience. The post Financial Institutions Benefit from AI, But Consumers Remain Skeptical appeared first on The Financial Brand.

Customer Experience 43

Customer Experience Branding Innovation Strategies Leadership 43

The Financial Brand

JANUARY 12, 2022

Banks and credit unions have readily embraced 'digital transformation,' but few understand what it entails beyond customer-facing apps. The post Technology Is Only One Piece of True Digital Transformation in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Technology Banking Trends Analysis Trends 43

The Financial Brand

MAY 23, 2021

Innovation in banking is required to respond to customer needs and competitive changes faster and with greater effectiveness. The post Innovation Ranks More Important Than Ever in Banking appeared first on The Financial Brand.

Innovation 43

Innovation Branding Innovation Strategies Leadership 43

The Financial Brand

AUGUST 18, 2020

Success will hinge on digital innovation to meet new competition, personalized service, redefining risk and managing a remote workforce. The post Five ‘New Normal’ Imperatives for Retail Banking After COVID-19 appeared first on The Financial Brand.

Retail 43

Retail Meeting Innovation Branding 43

The Financial Brand

JANUARY 2, 2022

The best way to prepare for the future is to reflect on the progress and shortfalls of the past. The post Retail Banking Reflections and Keys to Success for 2022 appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Retail 43

Retail Banking Trends Analysis Trends 43

The Financial Brand

SEPTEMBER 19, 2021

Few in banking would deny the importance of innovation. The post 4 Practical Ways to Create Lasting Innovation in Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Yet many institutions fail to make changes that produce results. Here's why.

Innovation 43

Innovation Banking Trends Analysis Trends 43

The Financial Brand

AUGUST 29, 2021

Clear strategies and definite actions are needed. Banks and credit unions no longer have a cushion of time to meet competitive challenges. The post 10 Factors That Will Determine Banks’ Future Relevance appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Strategy Meeting 43

The Financial Brand

MARCH 9, 2021

Financial institutions need to rethink their perspective about progress, embracing small changes that will lead to remarkable results. The post To Achieve Big Transformation Changes in Banking, Think Small appeared first on The Financial Brand.

Branding 42

Branding Customer Experience Innovation Strategies Leadership 42

The Financial Brand

NOVEMBER 2, 2020

Digital transformation is not solely a tech and data challenge. Retail bankers must first address the essentials, including journey mapping. The post 4 Ways to Improve Bank and Credit Union CX Without Technology appeared first on The Financial Brand.

Technology 42

Technology Branding Retail Data 42

The Financial Brand

MAY 7, 2020

How self-defeating rewards, conflicting goals, and being too risk averse doom many financial institutions' efforts to adopt modern methods. The post The Three Factors that Thwart Agile Banking, and How to Overcome Them appeared first on The Financial Brand.

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How To Branding Innovation Strategies Leadership 42

The Financial Brand

JANUARY 26, 2020

The post Important Innovation Lessons for Banking from Clayton Christensen appeared first on The Financial Brand. Legacy organizations rarely create disruptive change. Banking must embrace the advice of the late Clayton Christensen to survive in the future.

Innovation 42

Innovation Branding Innovation Strategies Leadership 42

The Financial Brand

JANUARY 16, 2022

The post The Secret to Bank Innovation Goes Way Beyond ‘Culture Change’ appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Willingness to act when the outcome is unknown and to look for options on 'the edge of money' are crucial for financial institution growth.

Innovation 41

Innovation Banking Trends Analysis Trends 41

The Financial Brand

JUNE 24, 2021

21 deals with neobanks and fintechs like Aspiration, Ellevest and Greenwood sent a community bank down an unexpected (and profitable) path. The post Community Bank Builds Future on ‘Banking as a Service’ & Google Plex appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Community Bank 41

Community Bank Community Google Banking Trends 41

The Financial Brand

OCTOBER 22, 2020

The post AI Innovation in Banking Is on the Threshold of Significant Advances appeared first on The Financial Brand. Finding the right balance of internal capabilities and outside expertise will be crucial to success and may prompt more fintech acquisitions.

Innovation 41

Innovation Branding Fintech Innovation Strategies 41

The Financial Brand

JANUARY 5, 2020

Bank and credit union managers have no choice but to embrace sweeping industry change if they, and their institutions, wish to move forward. The post How to Avoid Irrelevance in the New Decade appeared first on The Financial Brand.

How To 39

How To Branding Industry Management 39

The Financial Brand

DECEMBER 5, 2021

Hands down, speed is the biggest competitive advantage a bank or credit union can have. Here's why, and what it takes to dial it up. The post 3 Ways Any Financial Institution Can Move with Fintech Speed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Fintech 39

Fintech Banking Trends Analysis Trends 39

The Financial Brand

SEPTEMBER 22, 2021

Small and midsize financial institutions need to embrace “conscious banking” – becoming more like trusted advisors and less product-focused. The post 3 Keys to the Future of Banking: Partnerships, Openness & Advice appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 39

Banking Trends Analysis Trends Branding 39

The Financial Brand

JANUARY 11, 2022

Innovative minds in other industries have come up with terrific ways to improve customer experience that banks and credit unions can borrow. The post Here Are 8 Inspired Ideas from Other Industries that Banks Should Use Too appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Industry 38

Industry Banking Trends Customer Experience Analysis 38

The Financial Brand

FEBRUARY 24, 2021

Huge financial uncertainty among Americans could be relieved if banks and credit unions offer proactive and automated guidance and tools. The post Financial Institutions Don’t Give People What They Need (But They Could) appeared first on The Financial Brand.

Tools 38

Tools Branding Innovation Strategies Leadership 38

The Financial Brand

MAY 3, 2020

Of the rest, nearly half say growth prospects are 'constrained.' A study identifies priorities and investments to change that outlook. The post Just ‘Surviving’ is Growth Plan for One in Three Financial Institutions appeared first on The Financial Brand.

Study 37

Study Branding Customer Experience Innovation Strategies 37

The Financial Brand

NOVEMBER 18, 2020

With many banking employees still working from home, video meetings are the norm. But bad tech or employees' workarounds may cause leaks. The post When Banking Staffers Videoconference from Home Who Else Watches? appeared first on The Financial Brand.

Video 37

Video Meeting Branding Innovation Strategies 37

The Financial Brand

APRIL 20, 2021

Former agency attorney predicts fintech applications for full charters will become commonplace as banking evolves. The post An OCC Insider’s Perspective on Fintechs and Bank Charters appeared first on The Financial Brand.

Fintech 37

Fintech Branding Innovation Strategies Leadership 37

The Financial Brand

FEBRUARY 1, 2021

But sound strategy beats sleepless nights. Dismissing challengers in any form is a luxury no bank or credit union can afford any longer. The post Do Fintechs Scare You As Much As They Do These CEOs? appeared first on The Financial Brand.

Fintech 35

Fintech Strategy Branding Innovation Strategies 35

The Financial Brand

OCTOBER 27, 2020

Creating a hybrid marketing/IT position could help break data and cultural logjams and improve both personalization and customer engagement. The post Now Hiring: Banks & Credit Unions Need Digital Transformation Architects appeared first on The Financial Brand.

Branding 34

Branding Data Marketing Customer Experience 34

The Financial Brand

AUGUST 4, 2019

Innovation in banking needs to be an ongoing process that transcends the entire organization, improving efficiency as well as the customer experience. The post Financial Institutions Must Become Digital Innovators appeared first on The Financial Brand.

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Innovation Customer Experience Branding Innovation Strategies 33