Bank Innovation

OCTOBER 31, 2019

Digital financial services from lending to asset management are expected to generate at least $38 billion of annual revenue across Southeast Asia by 2025, more than tripling from $11 billion in 2019, according to a new study by Bain & Co., Online lending will comprise about half that total for […].

Study 186

Study Lending Google Online 186

Bank Innovation

JULY 22, 2019

Citizens Bank is accelerating its tech investments to speed up migration to the cloud, as well as to support new digital products and services. The bank will make a net investment of about $50 million over the next two years that will be put toward “reinventing” point-of-sale payment experiences and new digital offerings for commercial […].

Lending 170

Lending Payments Innovation Strategies Software 170

Bank Innovation

JULY 22, 2019

Citizens Bank is accelerating its tech investments to speed up migration to the cloud, as well as to support new digital products and services. The bank will make a net investment of about $50 million over the next two years that will be put toward “reinventing” point-of-sale payment experiences and new digital offerings for commercial […].

Lending 170

Lending Payments Innovation Strategies Software 170

Bank Innovation

MARCH 4, 2020

SEATTLE — Embedded finance, or the concept of payments and banking being appended to other consumer use cases, is quickly evolving beyond retail and e-commerce, industry executives said at the Bank Innovation Ignite forum in Seattle this week.

Seattle 195

Seattle Innovation Examples Retail 195

Bank Innovation

FEBRUARY 27, 2020

retail ecosystem are showing results. Afterpay’s efforts to embed itself in the U.S. The point-of-sale lender announced this week it has more U.S. customers than customers in New Zealand and in Australia, where it is headquartered. This is the first time since the company’s 2014 launch that its U.S.

Marketing 195

Marketing US Retail Customer Experience 195

Bank Innovation

AUGUST 20, 2019

Oregon Community Credit Union (OCCU) has launched phase one of its digital platform, a move meant to “set the foundation” for the credit union’s new focus toward automation, Chris Whittaker, vice president of consumer lending, told sister publication Auto Finance News on Monday.

Oregon 150

Oregon Community Lending Digital Banking 150

BankInovation

JULY 14, 2020

The Australian point-of-sale lending company, which launched online in the U.S. Afterpay is heading into brick-and-mortar stores in the United States. in 2018, announced the expansion into physical stores today.

United States 64

United States Retail US Apple 64

BankInovation

JULY 17, 2020

Point-of-sale lending, meanwhile, is continuing its rapid growth trajectory. Credit unions are rejecting some of the big core providers and instead choosing startups to overhaul their technology. Royal Oak, Mich.-based based banking software company Bankjoy has grown its customer base by 50% since the start of the pandemic.

Lending 64

Lending Software Technology Company 64

Bank Innovation

APRIL 10, 2020

One week after the Small Business Administration launched its Paycheck Protection Program, banks and fintechs alike are still navigating best practices to get funding into the hands of small business clients. As COVID-19 continues to rattle the economy, startups are launching new products and features to engage customers.

Fintech 369

Fintech Customer Experience Innovation Strategies Video 369

Bank Innovation

APRIL 13, 2020

One week after the Small Business Administration launched its Paycheck Protection Program, banks and fintechs alike are still navigating best practices to get funding into the hands of small business clients. As COVID-19 continues to rattle the economy, startups are launching new products and features to engage customers.

Fintech 364

Fintech Customer Experience Innovation Strategies Strategy 364

Bank Innovation

MARCH 12, 2020

Fintech startups looking to upend how Americans do their banking are facing their first major test as interest rates fall and fearful consumers seek safety at traditional banks. Square Inc. and Stripe Inc., mobile payments companies founded after the 2008 financial crisis, and digital banks including Chime Inc.

Digital Banking 359

Digital Banking Payments Fintech Mobile 359

Bank Innovation

JANUARY 15, 2020

The biggest U.S. card companies just moved a step closer to gaining access to China’s $27 trillion payments market. China said it won’t take longer than 90 days to consider applications from providers of electronic-payments services such as Mastercard, Visa and American Express Co.,

Marketing 347

Marketing Cards Payments Company 347

Bank Innovation

DECEMBER 24, 2019

If 2019 was the year of the challenger bank, 2020 will be the year payments companies move closer to bank territory. Marqeta, the card issuing and processing startup supporting the capabilities of large companies like Kabbage and Square, sees 2020 as a big year for payments companies branching out into banking.

Banking 2020 341

Banking 2020 Cards Payments Company 341

Bank Innovation

DECEMBER 24, 2019

Financial technology startups will enter the next decade with a little more street cred than the last time around. Nearly 60 upstarts focusing on financial services — from Stripe Inc. to Chime Inc. to Plaid Inc. — have garnered valuations of more than $1 billion in recent years, according to CB Insights.

Financial Technology 332

Financial Technology Technology Innovation Strategies Apple 332

Bank Innovation

MARCH 13, 2020

As the novel coronavirus continues to spread, rattling the economy, banks are reevaluating their business propositions to clients.? WaFd, formerly Washington Federal Bank, is offering interest-free lines of credit of up to $200,000 to small businesses as a result of the pandemic.

Seattle 307

Seattle Washington Omaha Customer Experience 307

Bank Innovation

APRIL 15, 2020

Bank of America customers are shifting toward digital tools. According to data released by the bank, supplementing its earnings call today, customers made more than 102 million transactions through Zelle, its peer-to-peer payments tool, during the first quarter of 2020.

America 293

America Tools Data Payments 293

Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

Meeting 293

Meeting Fintech Innovation Customer Experience 293

Bank Innovation

MARCH 6, 2020

The inability to reach someone outside of business hours is a source of friction for some digital bank customers, but Rising Bank wants to set itself apart through one-on-one attention. Rising Bank, which is Midwest BankCentre’s digital-only brand, goes to pains to ensure customers get routed to a real person, even if the CEO is […].

Digital Banking 293

Digital Banking Branding Customer Experience Innovation Strategies 293

Bank Innovation

APRIL 1, 2020

As financial institutions transition employees to working remotely during the coronavirus pandemic, cybersecurity threats have made them more vulnerable, according to information and cybersecurity experts.

Data 284

Data Innovation Strategies Groups Security 284

Bank Innovation

FEBRUARY 24, 2020

A “Shark Tank”-style pitch competition has been launched at Citizens Bank, allowing employees to compete for internal innovation fund dollars with ideas focused on the next generation of products and services. RJ Sherman, vice president of innovation at Citizens, did not specify the level […].

Innovation 284

Innovation Innovation Strategies Strategy Lending 284

Bank Innovation

APRIL 16, 2020

EST, Bank Innovation will host a Zoom meeting for subscribers titled “Regulators’ and Financial Institutions’ Pandemic Responses: What Do We Know, What Can We Know, and When Can We Know It?” On Tuesday at 12 p.m.

Meeting 273

Meeting Regulation Innovation Fintech 273

BankInovation

JULY 23, 2020

Banks should be paying attention as Amazon continues to experiment in payments, insurance, cash deposits and lending, according to CB Insights’ “Everything You Need to Know About What Amazon Is Doing in Financial Services” report. One can see the beginnings of what the Bank of Amazon could look like — a variety of key financial […].

Lending 75

Lending Report Payments Customer Experience 75

Bank Innovation

APRIL 20, 2020

Melissa Stevens, chief digital officer of the 160-year-old Fifth Third Bank, is using data to advance the bank’s innovation and customer service strategy, one that hinges on being a relationship-based bank.

Data 259

Data Strategy Innovation Customer Experience 259

Bank Innovation

APRIL 6, 2020

JPMorgan Chase has executed almost 150,000 concurrent virtual sessions in the past few weeks which, according to CEO Jamie Dimon, is nearly five times the usual number of such sessions as before the COVID-19 crisis. “We

Tools 259

Tools Operations Technology Customer Experience 259

Bank Innovation

MARCH 27, 2020

While financial services companies large and small scramble to cope with the economic fallout of the coronavirus pandemic, there may be a silver lining to the gloom, according to Delos Advisors.

America 259

America Management Company Innovation Strategies 259

Bank Innovation

FEBRUARY 25, 2020

Intuit, the business and financial software company behind TurboTax, QuickBooks and Mint, plans to buy personal finance platform Credit Karma for $7.1 billion, the companies announced this week.

Software 259

Software Data Company Customer Experience 259

Bank Innovation

FEBRUARY 16, 2020

The modernization of core banking tools and loyalty point redemption mechanisms are key priorities for banking technology provider FIS. In a fourth-quarter earnings call last week, the Jacksonville, Fla.-based

Jacksonville 259

Jacksonville Tools Technology Report 259

Bank Innovation

NOVEMBER 26, 2019

More than 2.5 quintillion bytes of data are created every single day. As such, lenders are collecting vast amounts of consumer information and calling it “big data,” a key product to generate insights, support decision making, and enable automation.

Big Data 259

Big Data Data Fintech Innovation Strategies 259

Bank Innovation

AUGUST 9, 2019

For financial institutions that can’t develop new products in-house, a startup partnership can help move an innovation agenda forward through new tech-enabled product offerings for customers.

Innovation 247

Innovation Innovation Strategies Strategy Lending 247

Bank Innovation

MARCH 31, 2020

Dear Reader, For 25 years, Royal Media, Bank Innovation’s publisher, has dedicated itself to serving its business communities with professionalism and integrity. Today, the coronavirus pandemic has created significantly more complexity and uncertainty in our daily lives.

Community 243

Community Innovation Customer Experience Resources 243

Bank Innovation

MARCH 11, 2020

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

Conference 243

Conference Innovation Industry Customer Experience 243

Bank Innovation

MARCH 4, 2020

Payitoff, a white-label platform that provides automated guidance on student loan repayment, won the 2020 Bank Innovation Ignite DEMOvation contest.

Innovation 243

Innovation Company Customer Experience Innovation Strategies 243

Bank Innovation

FEBRUARY 23, 2020

The impact of Visa’s Plaid acquisition for $5.3 billion continues to fuel speculation about the future of data aggregator Yodlee, which Envestnet acquired in 2015 for $590 million. At issue is whether Envestnet is exploring options for Yodlee, including a possible sale.

Data 243

Data Report Innovation Strategies Strategy 243

Bank Innovation

FEBRUARY 21, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, Feb.

Fintech 243

Fintech Digital Banking Customer Experience Innovation Strategies 243

Bank Innovation

JANUARY 6, 2020

Jack Henry, the banking technology provider that specializes in community and regional banks, is expecting banks to increase their human-digital approaches in 2020.

Community 243

Community Regional Technology Company 243

BankInovation

JUNE 12, 2020

Point-of-sale (POS) lending continues to make headlines. ChargeAfter, a POS lending startup, announced this week it is looking to expand its partnership with the Japanese banking giant MUFG.

Lending 64

Lending Innovation Customer Experience Innovation Strategies 64

Bank Innovation

OCTOBER 2, 2019

In September, Bank of China launched an innovation lab through a contract with IBM to fend off competition from these platforms, which function as hubs for e-commerce, banking and social media. The advent of social payment platforms like Alipay and WeChat are causing ripple effects within China’s banking sector.

social media 236

social media Innovation Management Payments 236