Bank Innovation

JANUARY 22, 2020

Chief Operating Officer Paul-Henri Ferrand told Bank Innovation that the company aims to add insurance, lending and treasury products. “We’re building our operating system around our real-time underwriting and our financial stack. We think we can […].

Lending 273

Lending Innovation Cards Operations 273

Bank Innovation

SEPTEMBER 28, 2018

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Innovation spoke with U.S Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation: Last quarter we reported that U.S.

Digital Strategies 150

Digital Strategies Innovation Strategy Innovation Strategies 150

Bank Innovation

MARCH 6, 2020

Australia-based Afterpay operates in several countries, including the U.S., Marqeta, a card issuing and processing startup, is partnering with installment lender Afterpay to provide payments solutions for merchants in North America. and allows merchants to give shoppers a digital layaway option through installment payments.

Strategy 293

Strategy US America Cards 293

Bank Innovation

NOVEMBER 25, 2019

Personal finance, banking and investment platform MoneyLion has named Samantha Roady chief operating officer as it makes moves to expand its customer base. She told Bank Innovation that her […].

Innovation 293

Innovation Capital Retail Operations 293

Bank Innovation

APRIL 29, 2020

We had a [loan origination system] that really handled everything from application through underwriting and approval,” said Ryan Storey, director of loan operations at the bank, during a webinar with nCino today. But […].

Lending 259

Lending Retail System Operations 259

Bank Innovation

APRIL 6, 2020

We are ensuring [employees] continue to operate at the highest standards with the proper technological tools and access so they […].

Tools 259

Tools Operations Technology Customer Experience 259

Bank Innovation

APRIL 1, 2020

Our solution is even more relevant today than it was four weeks ago,” said Sameer Gulati, chief operating officer of the payments company Plastiq. Despite the current economic uncertainty resulting from COVID-19, some business-to-business payment companies are gaining traction with clients and investors alike. “Our

Company 259

Company Payments Operations Customer Experience 259

Bank Innovation

MARCH 19, 2020

Today, if you are not a frontline employee, you are working from home,” said Jason Shields, vice president and loan operations manager at Gulf Coast Bank, which is based in New Orleans. With the novel coronavirus forcing employees to work from home, banking technology and security infrastructures are being put to the test.?

Security 51

Security Operations Management Technology 51

Bank Innovation

NOVEMBER 27, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: How MoneyLion’s appointment of a chief operating officer will help fuel its growth plans; The debate among banks and […].

Video 259

Video Fintech Operations Customer Experience 259

Insights on Business

APRIL 5, 2018

Innovative strategies and value propositions. Want flexibility to select the best digital services and to be future-proof. Greatly value speed of integration and delivery. Emerging companies tinkering with differed data and tools sets: Developing and testing new business models.

Operations 102

Operations Analytics Software Data 102

Bank Innovation

JANUARY 31, 2020

Aside from operations and strategy, one of the biggest reasons is limited funding or lack of timely cash flow. A staggering 90% of small- to medium-sized enterprises fail. This is no surprise given that 72% of SME loans are rejected; it takes three months for SME borrowers to get their cash; and still 52% of […].

Lending 256

Lending Data Strategy Operations 256

Bank Innovation

JANUARY 6, 2020

Roughly three-quarters of the company’s trade orders last year were electronic, according to Stuart Riley, global head of operations and technology for the bank’s […]. Citigroup Inc.

Technology 243

Technology Operations Data Innovation Strategies 243

PYMNTS

OCTOBER 13, 2016

Goulder has a long established track record of pushing for innovative strategies to operating tactics and leading organizational change, according to a company statement. Before taking the helm of Jo-Ann’s supply chain operations, Goulder led the North American consumer supply chain practice at McKinsey & Company.

Innovation Strategies 100

Innovation Strategies Operations Strategy Management 100

South State Correspondent

FEBRUARY 4, 2025

To download a set of sample use cases written within a strategic framework, go Sample Gen AI Strategy Use Cases 020425v. Coming Up Next Banking leaders can leverage Gen AI to address key business and operational challenges.

Community Bank 195

Community Bank Strategy Community Tools 195

PYMNTS

DECEMBER 31, 2020

PYMNTS’ December Credit Union Tracker® , done in collaboration with PSCU , looks back at a year of breakthroughs in the CU space, noting that “digital-first approaches are … expected to remain a staple of credit unions’ operations as they craft their innovation strategies for the next year and beyond, especially as 88 percent of CUs surveyed in early (..)

Survey 235

Survey Arizona Innovation Innovation Strategies 235

Bank Innovation

MARCH 6, 2020

Australia-based Afterpay operates in several countries, including the U.S., Marqeta, a card issuing and processing startup, is partnering with installment lender Afterpay to provide payments solutions for merchants in North America. and allows merchants to give shoppers a digital layaway option through installment payments.

Strategy 221

Strategy US America Cards 221

Bank Innovation

JANUARY 9, 2020

In a revealing Meetup fireside chat yesterday evening, Alex Sion and Rachel Moore shared details on the inner workings of Citi’s internal innovation operation, known as D10X. Look no further than Citigroup to catch a glimpse of the future of bank product development.

Innovation 221

Innovation Operations Innovation Strategies Capital 221

PYMNTS

JANUARY 14, 2021

The PYMNTS December Credit Union Tracker® , done with the help of PSCU, found that “digital-first approaches are … expected to remain a staple of credit unions’ operations as they craft their innovation strategies for the next year and beyond, especially as 88 percent of CUs surveyed in early 2020 said that they intended to focus more on technologies (..)

Innovation Strategies 155

Innovation Strategies Cards Analytics Retail 155

Bank Innovation

OCTOBER 18, 2019

Oliver Schimek, CrossLend’s CEO, told Bank Innovation the funding, which was confirmed this week, will support CrossLend’s expansion efforts, building on the 10 markets in which it currently operates. […].

Innovation 218

Innovation Groups Fintech Operations 218

PYMNTS

APRIL 2, 2020

A digital infrastructure overhaul that boosts CUs’ online presences, accelerates new product and service introductions and improves staff productivity can help CUs expand their customer bases and operations, according to Timothy Anderson, CEO of United States Senate Federal Credit Union (USSFCU).

United States 174

United States Security Innovation Mobile 174

PYMNTS

FEBRUARY 23, 2020

To offer expanded services as it pursues a digital innovation strategy of harnessing partnerships to provide an enhanced customer experience, Fifth Third is teaming with Fundation for small business loans. Companies that lack access to capital are not able to grow their operations or have had to cut their headcounts.

Customer Experience 130

Customer Experience Innovation Strategies Guidelines Meeting 130

Bank Innovation

JULY 10, 2019

That’s according to Ismail Chaib, chief operating officer at Open Bank Pro. Good news for fintech startups: In the future, every bank will have an API.

Fintech 170

Fintech Operations Innovation Strategies Strategy 170

Bank Innovation

NOVEMBER 19, 2019

As large tech and retail brands like Uber, Stash and Walmart roll out banking products, Green Dot is the bank partner, quietly operating in the background.

Branding 170

Branding Retail Operations Innovation Strategies 170

Bank Innovation

NOVEMBER 15, 2019

A company that operates quietly in the background of popular financial apps and platforms is taking steps to become more visible.

Tools 170

Tools User Experience Cards Fintech 170

Bank Innovation

OCTOBER 2, 2019

Through it, PayPal acquired a license to operate in China and access to millions more customers. This week, PayPal expanded the scope of its global ambitions through a 70% equity stake in Chinese payments company Guofubao Information Technology, which is known as GoPay.

Marketing 170

Marketing Operations Payments Technology 170

Bank Innovation

NOVEMBER 20, 2019

The company’s Canadian operations were based in Montreal since 2011, but Corey Myckan, Canada country director at WorldRemit, said the company decided […].

Operations 170

Operations Marketing Company Payments 170

Bank Innovation

OCTOBER 28, 2019

It’s taking its position to regulators around the world in an effort to change how the industry operates. -based money transfer startup TransferWise is going beyond cheeky ads to spread its message of foreign exchange fee transparency. The eight-year-old company, which is reportedly valued at $3.8

Regulation 170

Regulation Operations Industry Report 170

Bank Innovation

OCTOBER 24, 2019

based company, which operates in Europe and Australia, announced two major milestones this week: a tie-up with Mastercard that will help fuel a planned U.S. Digital banking and stock trading app Revolut, which boasts 8 million customers, is in the midst of a global expansion effort. rollout, and a launch in Singapore.

US 170

US Marketing Digital Banking Operations 170

Bobsguide

JUNE 3, 2022

The model concentrates on a certification process by the security and ATM operations teams that decide on the resources that can be trusted based on operational needs. Q: Finally, do you have any thoughts on upcoming ATM innovations and trends? An organisation’s security policy needs to consider the status of devices.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

OCTOBER 23, 2017

An Opportunity to Hone Innovation Efforts. These IT and innovation challenges are no surprise to many in the banking industry, including Edward Gross, director of payments and operations for the American Bankers Association.

Innovation 131

Innovation Trends Survey Maine 131

PYMNTS

SEPTEMBER 17, 2019

Today, not only are innovations emerging to enhance the world’s existing payment rails, but new rails are also coming into play (like the ones on which Visa B2B Connect operates). As open banking continues to promote integration, Phalen added, convergence between rails — and the solutions on which they operate — will be essential.

Innovation 132

Innovation Payments Cards Industry 132

PYMNTS

JULY 2, 2020

percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3 percent supported having their CUs innovate and 17.3 percent said they would be willing to switch institutions if their CUs did not choose to innovate at all. Loyalty Innovation Strategies . Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Bank Innovation

FEBRUARY 27, 2020

An update to Square’s credit risk model for its Square Capital commercial lending product — first disclosed yesterday — was “a key driver of Capital’s outperformance in the fourth quarter,” the company said. The advancement of Capital is key for Square as it continues to grow the fast-growing — and lucrative — lending product. Last […].

Lending 284

Lending Capital Company Innovation Strategies 284

South State Correspondent

MAY 9, 2022

Choose or build banking applications that make it easy to centralize your data into one place, and you will gain operational leverage. Make sure whatever technology you select can grow with you so that you gain operational efficiencies. Having your data in different applications will do nothing but slow you down.

Technology 195

Technology Customer Experience Data Training 195

Bank Innovation

MARCH 31, 2020

Dear Reader, For 25 years, Royal Media, Bank Innovation’s publisher, has dedicated itself to serving its business communities with professionalism and integrity. Today, the coronavirus pandemic has created significantly more complexity and uncertainty in our daily lives.

Community 243

Community Innovation Customer Experience Resources 243

Bank Innovation

MARCH 11, 2020

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

Conference 243

Conference Innovation Industry Customer Experience 243

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132