ATM Marketplace

AUGUST 24, 2021

Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. 13 to 15, will deliver multiple sessions on fintech strategies and how to use them. The Bank Customer Experience, being held in Chicago from Sept.

Customer Experience 139

Customer Experience Strategy Fintech Innovation Strategies 139

Bank Innovation

MARCH 1, 2018

EXCLUSIVE – Paris-based BNP Paribas announced this week that it has launched a startup investment fund, and called this move the final piece in its innovation strategy.

Innovation Strategies 236

Innovation Strategies Strategy Innovation Operations 236

Bank Innovation

FEBRUARY 18, 2020

HSBC, a global bank with $2.7 trillion in assets, is blazing a new path for its U.S. business as it cuts $4.5 billion in costs and reallocates capital away from underperforming units. The top-10 global bank reported Tuesday that in 2019, net profit fell 53% to $6 billion, while pre-tax profits fell 33% to $13.3 […].

Strategy 243

Strategy US Taxes Capital 243

Accenture: Banking

FEBRUARY 10, 2020

Long-standing and emerging commercial card providers are developing innovative strategies to move more spend to card-based products, and broader B2B payment trends are anticipated to both blur the lines and buoy growth. US commercial card spend grew an estimated 13 percent in 2019 and strong growth is expected to continue through 2024.

Cards 212

Cards US Innovation Strategies Trends 212

Bank Innovation

DECEMBER 16, 2019

Virgin Money is making a play for the mass affluent. The brand released a new current account for U.K. customers last week, the first product launched by the bank since it was acquired by CYBG in 2018. With its mixture of personal finance management tools, savings features and remodeled branches, Virgin Money is aiming for […].

Strategy 243

Strategy Community Tools Branding 243

Bank Innovation

MARCH 6, 2020

Marqeta, a card issuing and processing startup, is partnering with installment lender Afterpay to provide payments solutions for merchants in North America. Australia-based Afterpay operates in several countries, including the U.S., and allows merchants to give shoppers a digital layaway option through installment payments.

Strategy 221

Strategy US America Cards 221

BankInovation

AUGUST 29, 2023

Barclays Head of Markets Digital Strategy Jennifer Warren will join the Bank Automation News webinar Global Ideas for Better Banking AI on Thursday, Sept. With more than 20 years of experience in financial markets, Warren specializes in spearheading step-change business growth and innovation strategies. 14, at 11 a.m.

Digital Strategies 103

Digital Strategies Strategy Marketing Innovation Strategies 103

ATM Marketplace

AUGUST 19, 2024

Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September. Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences.

Charlotte 144

Charlotte Branding Innovation Strategies Customer Experience 144

Bank Innovation

FEBRUARY 11, 2020

has created a group to focus on strategy, digital platforms and innovation, The Wall Street Journal reported today. According to Wells, the Strategy, Digital Platform and Innovation group will report directly to the bank’s CEO, and will be responsible for all corporate strategy and […].

Groups 273

Groups Innovation Strategy Report 273

Bank Innovation

NOVEMBER 7, 2019

As financial services companies consider the next wave of interaction technologies, TD Ameritrade is making the case for voice as a channel. Over the past year, the company has invested in voice-based tools to allow customers to learn more about their portfolios. In July, the company rolled out a series of voice-based digital tools to […].

Strategy 186

Strategy Tools Technology Company 186

PYMNTS

MAY 13, 2019

In the latest Innovation Readiness Playbook series, the Corporate Credit Product Edition, and in collaboration with i2c , PYMNTS surveyed more than 200 FI decision-makers to assess their shifting strategies for innovating this venerable product line. percent of these firms are investing in corporate credit products.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada. The bank saw a net […].

Digital Strategies 293

Digital Strategies Strategy Digital Banking Retail 293

PYMNTS

DECEMBER 14, 2020

In separate news, in PYMNTS 2021 New Merchant Business Models Playbook, Katie Swett Miller, eCommerce product lead at Square, said the first months of the pandemic saw different innovation strategies emerge for small- to medium-sized businesses (SMBs).

Vermont 257

Vermont Nevada Oregon Utah 257

Bank Innovation

MARCH 3, 2020

Instead, the bank is focusing its digital strategy on meeting human needs, said Melissa Stevens, chief digital officer of Fifth Third Bank, in the fireside chat at Bank Innovation Ignite in Seattle on Monday. “We’re We’re not trying to […].

Seattle 273

Seattle Digital Strategies Strategy Meeting 273

Bank Innovation

DECEMBER 9, 2019

The business of banking is reaching a critical inflection point as ‘challengers’ take market share and incumbents implement strategies to accelerate their digital transformation efforts to enhance customer journeys.

Innovation 284

Innovation Seattle Strategy Marketing 284

Bank Innovation

FEBRUARY 18, 2020

HSBC Holdings Plc Chairman Mark Tucker promised a strategy reboot. Investors got what some called more of the same — pledges to cut costs and do more with less. The shares plunged by the most since 2017 after buybacks were shelved for two years and the executives themselves said more bad news was still to […].

Strategy 273

Strategy Innovation Strategies Innovation 273

Perficient

MARCH 8, 2023

The program has 10 courses in topics including business finance, digital marketing, and innovation strategy. Gender diversity is an essential component of delivering elevated business strategies. It helps attract and retain better talent , enhances creativity, and improves ROI.

Innovation Strategies 275

Innovation Strategies Study Marketing Strategy 275

PYMNTS

JUNE 18, 2020

The Tracker also analyzed the challenges traditional FIs are facing to innovate their platforms and why these banks must fundamentally change their innovation strategies to meet these challenges. The report examines how legacy and challenger FIs are using the cloud to enhance their online offerings.

Resources 221

Resources Innovation Strategies Analytics Innovation 221

PYMNTS

NOVEMBER 23, 2020

The 2021 New Merchant Business Models Playbook , a research-based report created in collaboration with American Express , examines how merchants are adopting technologies and strategies that empower them to provide seamless shopping experiences in spite of obstacles. About The Playbook.

Report 192

Report Case Study Payments Strategy 192

Bank Innovation

APRIL 20, 2020

Melissa Stevens, chief digital officer of the 160-year-old Fifth Third Bank, is using data to advance the bank’s innovation and customer service strategy, one that hinges on being a relationship-based bank.

Data 259

Data Strategy Innovation Customer Experience 259

Bank Innovation

JANUARY 31, 2020

Aside from operations and strategy, one of the biggest reasons is limited funding or lack of timely cash flow. A staggering 90% of small- to medium-sized enterprises fail. This is no surprise given that 72% of SME loans are rejected; it takes three months for SME borrowers to get their cash; and still 52% of […].

Lending 256

Lending Data Strategy Operations 256

Bank Innovation

DECEMBER 3, 2019

Banking technology company Finastra is enhancing the rollout of its customer data strategy as clients face new competition. As part of this effort, the London-based company hired Lisa Fiondella as its first-ever chief data officer in November.

Data 243

Data Management Strategy Technology 243

Bank Innovation

NOVEMBER 22, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: The expansion of The Clearing House’s RTP Network; How Facebook Pay can advance its e-commerce strategy; and How Green […].

Video 243

Video Strategy Payments Innovation Strategies 243

Bank Innovation

DECEMBER 18, 2019

With its 227-year history, State Street is pushing ahead on its digital assets strategy.

Strategy 221

Strategy Report Innovation Strategies blockchain 221

Bank Innovation

SEPTEMBER 17, 2019

The strategy won’t result in any immediate changes in customer experience. On the heels of the fifth anniversary of Citizens Bank‘s IPO next week, the bank has launched a product and brand approach based on customer journeys called Made Ready.

Customer Experience 199

Customer Experience Data Branding Strategy 199

Bank Innovation

AUGUST 5, 2019

expansion strategy. based digital lender OakNorth is using its tech platform as the pillar of its U.S. The company, which has a U.K. banking license and is currently valued at $2.8

Lending 199

Lending Strategy Company Innovation Strategies 199

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada. The bank saw a net […].

Digital Strategies 195

Digital Strategies Strategy Digital Banking Retail 195

PYMNTS

DECEMBER 31, 2020

PYMNTS’ December Credit Union Tracker® , done in collaboration with PSCU , looks back at a year of breakthroughs in the CU space, noting that “digital-first approaches are … expected to remain a staple of credit unions’ operations as they craft their innovation strategies for the next year and beyond, especially as 88 percent of CUs surveyed in early (..)

Survey 235

Survey Arizona Innovation Innovation Strategies 235

SWBC's LenderHub

JANUARY 3, 2025

Increasing competition from banks and fintechs has created a need for innovative strategies in a credit unions business. As the need to differentiate ones institution has increased, a new key differentiator has emerged value-added checking accounts.

Innovation Strategies 78

Innovation Strategies Strategy Innovation Fintech 78

PYMNTS

JULY 23, 2020

The pandemic has forced CUs to rethink their card innovation strategies, however, particularly as the total amount of credit being issued to consumers dropped 9.5 Moreover, 89.4 percent of CUs that expected to be developing more credit products believed this would improve their financial performance. percent between February and May.

Innovation 174

Innovation Report Cards California 174

PYMNTS

JANUARY 14, 2021

The PYMNTS December Credit Union Tracker® , done with the help of PSCU, found that “digital-first approaches are … expected to remain a staple of credit unions’ operations as they craft their innovation strategies for the next year and beyond, especially as 88 percent of CUs surveyed in early 2020 said that they intended to focus more on technologies (..)

Innovation Strategies 155

Innovation Strategies Cards Analytics Retail 155

PYMNTS

MAY 29, 2020

The Tracker also analyzes the challenges established FIs are facing to innovate their platforms and why these banks must fundamentally shift their innovation strategies to meet these challenges. Developments Around The Cloud Banking World.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

APRIL 2, 2020

Credit unions must discover where and how their members want to transact and then ensure their in-house growth and innovation strategies match up with those preferences. One significant benefit has been that the CU can now expand its online capabilities and innovate more quickly.

United States 174

United States Security Innovation Mobile 174

Independent Banker

OCTOBER 1, 2022

Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Our bankers face both challenges and opportunities as they work to stay ahead of cybercriminals, paying attention to innovative solutions and partners to mitigate cyber risk. By Charles Potts, ICBA.

Innovation 139

Innovation Community Bank Training Community 139

Bobsguide

JUNE 3, 2022

Banks and ATM owners must consider more innovative strategies and next generation self-service banking technology to preserve and improve access to cash, while reducing the “cost per transaction” of maintaining a self-service or branch channel, addressing changing customer habits.

Innovation 147

Innovation ATM Software Policies 147

South State Correspondent

SEPTEMBER 20, 2022

Casey Christopher, Chief Empowerment Officer at Quontic Bank (NY, $835mm), and Brooke Ybarra, VP of Innovation Strategy at the ABA, provided bankers with a working knowledge of the current regulatory environment and how each technology works. We learned that a bank embracing this strategy can consume about 15% of the marketing budget.

Conference 195

Conference Marketing social media Data 195

Cisco

NOVEMBER 15, 2022

All of this rapid change and push for innovation means that some financial institutions need to get out of their comfort zone and re-engineer their innovation strategies to identify the best way to deliver new products and services to digital ecosystem.

Innovation 146

Innovation Security Data Innovation Strategies 146