PYMNTS

JULY 23, 2020

So, how are CUs changing their card innovation plans to match their current members’ demands and attract new potential members? This is just one of many questions PYMNTS, in collaboration with PSCU , set out to answer in the Credit Union Innovation Playbook: Card Trends Edition. Moreover, 89.4 percent between February and May.

Innovation 174

Innovation Report Cards California 174

Bank Innovation

APRIL 28, 2020

Citi Innovation Labs employees are finding new ways to connect with bank clients, developing self-guided virtual lab tours to show clients the innovation teams’ latest projects. “We We are working on an idea called ‘Lab in a Box,’” said Gulru Atak, global head of innovation for Citi Treasury and Trade Solutions.

Innovation 259

Innovation Innovation Strategies Strategy Retail 259

PYMNTS

SEPTEMBER 17, 2019

Opaque payments moving sluggishly across borders and between banks. There is a mountain of friction in commercial payments today that seems to have held the industry back from the kind of rocket-pace innovation propelling retail and consumer payments into the future. Payment Rails Converging. Spreadsheets.

Innovation 132

Innovation Payments Cards Industry 132

Payments Source

OCTOBER 3, 2019

Transit systems want to use contactless and open payment systems to address ridership declines, an innovative strategy that nonetheless is riddled with pain points due to how transit has traditionally modernized.

Innovation 76

Innovation Innovation Strategies Technology Payments 76

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Bank Innovation

FEBRUARY 27, 2020

Tony Morosini, vice president of banking and payments at Figure, will attend and speak at Bank Innovation Ignite on March 2-3 in Seattle. Morosini will share insights and perspectives on lessons banks can learn from big tech companies like Google, Amazon and Facebook during the fourth session on Monday, March 2.

Innovation 195

Innovation Seattle Google Payments 195

Bank Innovation

FEBRUARY 11, 2020

has created a group to focus on strategy, digital platforms and innovation, The Wall Street Journal reported today. According to Wells, the Strategy, Digital Platform and Innovation group will report directly to the bank’s CEO, and will be responsible for all corporate strategy and […].

Groups 273

Groups Innovation Strategy Report 273

PYMNTS

AUGUST 1, 2019

But how much are FIs really investing in blockchain and artificial intelligence (AI) compared to more foundational innovations? The latest Innovation Readiness Playbook looks at where FIs have been focusing over the past three years and what their plans are for the near future. Debit payments were a priority for nearly half (49.5

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. On average, these FIs designate 45.7

Innovation 157

Innovation Innovation Strategies Survey Groups 157

Accenture

FEBRUARY 10, 2020

Long-standing and emerging commercial card providers are developing innovative strategies to move more spend to card-based products, and broader B2B payment trends are anticipated to both blur the lines and buoy growth. Commercial Card….

Cards 236

Cards US Innovation Strategies Trends 236

PYMNTS

AUGUST 8, 2018

Successful innovation is all about operationalization. The good news is that the path to operationalizing innovation looks remarkably similar for all financial institutions (FIs). Whether FIs are big or small, operationalizing innovation comes down to executing on the same four key tenets , starting with making innovation a mindset.

Innovation 109

Innovation Report Innovation Strategies Survey 109

PYMNTS

NOVEMBER 23, 2020

Retailers, too, had to respond and revise their checkout experiences when fears over the new coronavirus lingering on surfaces led to consumers becoming reluctant to exchange cash with store clerks or insert payment cards into point-of-sale (POS) terminals. About The Playbook.

Report 192

Report Case Study Payments Strategy 192

PYMNTS

OCTOBER 23, 2017

When IT Becomes a Drag on Innovation. FIs want to innovate – 97 percent of banks and credit unions surveyed told PYMNTS they have focused on innovation over the past three years. Thirty-six percent of FIs say their existing IT infrastructures made payments innovation hard or very hard. So, what’s stopping them?

Innovation 131

Innovation Trends Survey Maine 131

Bank Innovation

SEPTEMBER 26, 2019

Marc Butterfield, senior vice president of digital and payments solutions at First National Bank of Omaha, will speak at Bank Innovation Build. He will discuss selling innovation internally, in a panel that focuses on pitching, budgets and bridging disparate interests. His work there […].

Omaha 150

Omaha National Innovation Groups 150

PYMNTS

JANUARY 24, 2018

The financial services industry is no stranger to innovation, but it increasingly appears that change in the space is being driven by outsiders instead of the financial heavyweights. Traditional banks and FIs can either keep up with the pace of innovation or risk losing customers to disruptive innovators.

Innovation 144

Innovation Data Innovation Strategies Fintech 144

PYMNTS

MAY 31, 2018

According to recent research from PYMNTS, the industry’s innovation pacesetters are those who devote the most time to developing new features, products and services. They are also the FIs that allocate the majority of their budget and other resources to testing those innovations. Who are the top-performing financial institutions (FIs)?

Innovation 116

Innovation Data Innovation Strategies Community Bank 116

PYMNTS

JUNE 1, 2020

Bunq, which officially received its banking license from Dutch authorities in 2014, applies this strategy by offering solutions like Dual Payments, which allows consumers to use one card to make payments from two separate accounts simply by inputting separate PIN codes.

Innovation 132

Innovation Strategy Innovation Strategies Security 132

Bank Innovation

JULY 26, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, discusses the following news developments: How Presidential candidate Elizabeth Warren and other lawmakers are advocating for the U.S. government to play a bigger role in payments, particularly […].

Industry 170

Industry Video Payments Innovation 170

Bank Innovation

MARCH 12, 2020

mobile payments companies founded after the 2008 financial crisis, and digital banks including Chime Inc. Fintech startups looking to upend how Americans do their banking are facing their first major test as interest rates fall and fearful consumers seek safety at traditional banks. Square Inc. and Stripe Inc.,

Digital Banking 359

Digital Banking Payments Fintech Mobile 359

Bank Innovation

APRIL 1, 2020

Despite the current economic uncertainty resulting from COVID-19, some business-to-business payment companies are gaining traction with clients and investors alike. “Our Our solution is even more relevant today than it was four weeks ago,” said Sameer Gulati, chief operating officer of the payments company Plastiq.

Company 199

Company Payments Operations Customer Experience 199

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Bank Innovation Build is the one event […].

Innovation 98

Innovation Conference Community Operations 98

Bank Innovation

MARCH 4, 2020

Embedded finance, or the concept of payments and banking being appended to other consumer use cases, is quickly evolving beyond retail and e-commerce, industry executives said at the Bank Innovation Ignite forum in Seattle this week.

Seattle 273

Seattle Innovation Examples Retail 273

BankInovation

AUGUST 7, 2020

At the start of the year, Bank Innovation predicted, “if 2019 was the year of the challenger bank, 2020 will be the year payments companies move closer to bank territory.” But as 2020 would have it, not much is what it seemed at the beginning of the year, with the coronavirus pandemic disrupting the fintech […].

Innovation 98

Innovation Fintech Banking 2020 Payments 98

Bank Innovation

APRIL 9, 2020

Neobank Upgrade today debuted two product launches for contactless payment that were initially slated for fall release, prompted by the COVID-19 crisis and social distancing measures. Upgrade customers can now order a credit card with a chip that enables contactless transactions, said Renaud Laplanche, co-founder and CEO of Upgrade.

Payments 259

Payments Cards Customer Experience Innovation Strategies 259

Bank Innovation

FEBRUARY 17, 2020

WorldRemit is partnering with Alipay to reduce friction in cross-border payment transactions. Since Alipay is one of the most commonly used mobile wallets in China, integration with WorldRemit is meant to facilitate money movements while Chinese citizens and residents make payment transactions at home […].

Payments 284

Payments Mobile Innovation Strategies Strategy 284

Bank Innovation

MARCH 12, 2020

Splitit, a payments company that divides purchases into installments on customers’ existing cards, announced a partnership with Visa last week.

Customer Experience 243

Customer Experience Payments Cards Company 243

Bank Innovation

JANUARY 14, 2020

billion acquisition of data aggregator Plaid puts the company’s tool set at the center of financial services innovation. The move embeds Visa deeper into the payments infrastructure, allowing it to expand its footprint and diversify its product and service offerings. Visa‘s $5.3

Fintech 243

Fintech Tools Innovation Data 243

Bank Innovation

APRIL 7, 2020

billion deal to acquire Galileo, a financial services API and payments platform that powers big names like Chime and Robinhood. Together with Galileo, we will partner to build on our companies’ strengths to drive even greater financial technology innovation, making those products and […].

Financial Technology 259

Financial Technology Innovation Fintech Technology 259

PYMNTS

DECEMBER 31, 2020

Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. Arizona-based FI consulting firm Cornerstone Advisors noted that just three major banks have 47 percent of the accounting and payment services sector’s $11 billion.”. It was all on their timetable.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

Bank Innovation

MARCH 4, 2020

SEATTLE — Embedded finance, or the concept of payments and banking being appended to other consumer use cases, is quickly evolving beyond retail and e-commerce, industry executives said at the Bank Innovation Ignite forum in Seattle this week.

Seattle 195

Seattle Innovation Examples Retail 195

Bank Innovation

JANUARY 8, 2020

will soon unify the mobile codes that consumers scan to pay for purchases, granting the Chinese central bank-backed network a bigger foothold in a $27 trillion payments arena. Tencent Holdings Ltd. and China UnionPay Co.

Mobile 221

Mobile Payments System Innovation Strategies 221

Bank Innovation

FEBRUARY 11, 2020

reported fourth-quarter revenue that topped analysts’ estimates and gave an optimistic forecast for this year, boosted by holiday shopping and add-on services such as payment and marketing tools. Shopify Inc. The shares surged the most in almost four years. Sales grew by 47% to $505.2

Payments 243

Payments Tools Marketing Report 243

Bank Innovation

AUGUST 9, 2019

On Thursday, six credit unions did exactly that to improve their online payment capabilities through an investment in the digital payments company Payrailz. As credit unions look to improve their technology on smaller budgets, one solution is to band together and pool assets.

Payments 253

Payments Online Technology Company 253

BankInovation

JUNE 3, 2020

Bank Innovation is proud to announce the Bank Innovation Build 2020 Virtual Experience, designed to provide industry professionals the insights, strategies and best practices to propel their innovation teams to success. Produced by Bank Innovation and Royal Media, Build will take place Sept. 9 and 10 online.

Innovation 64

Innovation Strategy Industry Online 64

Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

Meeting 293

Meeting Fintech Innovation Customer Experience 293

Bank Innovation

OCTOBER 2, 2019

The advent of social payment platforms like Alipay and WeChat are causing ripple effects within China’s banking sector. In September, Bank of China launched an innovation lab through a contract with IBM to fend off competition from these platforms, which function as hubs for e-commerce, banking and social media.

social media 236

social media Innovation Management Payments 236

Bank Innovation

FEBRUARY 24, 2020

A “Shark Tank”-style pitch competition has been launched at Citizens Bank, allowing employees to compete for internal innovation fund dollars with ideas focused on the next generation of products and services. RJ Sherman, vice president of innovation at Citizens, did not specify the level […].

Innovation 284

Innovation Innovation Strategies Strategy Lending 284