Bank Innovation

JUNE 25, 2018

PREMIUM - The digital and innovation strategy behind Fifth Third, one the largest regional banks in the country, is simple: build, buy, partner. That strategy has worked well for the bank.The company told Bank Innovation that it has invested $100 million in fintech over the past 22 months and that it expects to make about […].

Fintech 236

Fintech Innovation Strategies Regional Strategy 236

PYMNTS

MAY 13, 2019

Innovation has been the name of the game for financial institutions (FIs) large and small in recent years. While the overall pace of innovation has cooled somewhat over the past two years, as FIs have been slower to market with new products, they are increasingly channeling their energies into tried-and-true product lines.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

Bank Innovation

MARCH 1, 2018

EXCLUSIVE – Paris-based BNP Paribas announced this week that it has launched a startup investment fund, and called this move the final piece in its innovation strategy.

Innovation Strategies 236

Innovation Strategies Strategy Innovation Operations 236

Bank Innovation

OCTOBER 3, 2019

It’s a strategy that’s yielding results for the bank. Digital-only lenders tout the speed and efficiency of their user experiences. However, for Bank of America, a “human-digital” approach is the cornerstone of its small business banking approach.

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Bank Innovation

AUGUST 8, 2019

The Budapest-based bank is pursuing not just startup-driven innovation, but through a mix of internal and […]. It might have $55 billion in assets and 10.5 million customers in 10 countries, but OTP Bank, one of the largest financial institutions in Central and Eastern Europe, might be one of the most unorthodox banks on the Continent.

Innovation 284

Innovation Customer Experience Innovation Strategies Strategy 284

Bank Innovation

APRIL 28, 2020

Citi Innovation Labs employees are finding new ways to connect with bank clients, developing self-guided virtual lab tours to show clients the innovation teams’ latest projects. “We We are working on an idea called ‘Lab in a Box,’” said Gulru Atak, global head of innovation for Citi Treasury and Trade Solutions.

Innovation 259

Innovation Innovation Strategies Strategy Retail 259

Bank Innovation

MARCH 30, 2020

Given the significant challenges we’re facing with the ongoing coronavirus pandemic, INV Fintech and Bank Innovation conducted a brief survey from March 18 to 25, to gauge industry sentiment and understand practices going forward.

Survey 273

Survey Innovation Fintech Industry 273

Bank Innovation

AUGUST 26, 2019

This is the second article in a two-part series on bank-fintech collaborations based on the 2019 State of Banking Innovation Survey, a study conducted by Bank Innovation and INV Fintech.

Innovation 268

Innovation Fintech Study Survey 268

ATM Marketplace

AUGUST 24, 2021

Fintech companies are continually developing innovative strategies to reach out to a changing customer base during uncertain times. 13 to 15, will deliver multiple sessions on fintech strategies and how to use them. The Bank Customer Experience, being held in Chicago from Sept.

Customer Experience 139

Customer Experience Strategy Fintech Innovation Strategies 139

Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. JPMorgan Chase & Co. In 2020, that push will be spearheaded by a new team of executives.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

Bank Innovation

MARCH 6, 2020

Marqeta, a card issuing and processing startup, is partnering with installment lender Afterpay to provide payments solutions for merchants in North America. Australia-based Afterpay operates in several countries, including the U.S., and allows merchants to give shoppers a digital layaway option through installment payments.

Strategy 293

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Accenture: Banking

FEBRUARY 10, 2020

Long-standing and emerging commercial card providers are developing innovative strategies to move more spend to card-based products, and broader B2B payment trends are anticipated to both blur the lines and buoy growth. US commercial card spend grew an estimated 13 percent in 2019 and strong growth is expected to continue through 2024.

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Cards US Innovation Strategies Trends 212

Bank Innovation

JANUARY 23, 2020

Bank Innovation has hand-selected 10 companies to participate in its DEMOvation Challenge at Bank Innovation Ignite, which runs from March 2-3 in Seattle. The companies focus on a variety of use cases including customer acquisition, loan underwriting technology, conversational AI, fraud prevention, and other digital capabilities.

Innovation 221

Innovation Seattle Fraud Technology 221

Bank Innovation

MARCH 3, 2020

Instead, the bank is focusing its digital strategy on meeting human needs, said Melissa Stevens, chief digital officer of Fifth Third Bank, in the fireside chat at Bank Innovation Ignite in Seattle on Monday. “We’re We’re not trying to […].

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Seattle Digital Strategies Strategy Meeting 273

Bank Innovation

NOVEMBER 8, 2019

In this episode, Suman Bhattacharyya, deputy editor, interviews Bob Meara, senior analyst at Celent, on some of the key conclusions from Bank Innovation Build. Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 8, 2019.

Innovation 210

Innovation Video Innovation Strategies Strategy 210

Bank Innovation

FEBRUARY 18, 2020

HSBC, a global bank with $2.7 trillion in assets, is blazing a new path for its U.S. business as it cuts $4.5 billion in costs and reallocates capital away from underperforming units. The top-10 global bank reported Tuesday that in 2019, net profit fell 53% to $6 billion, while pre-tax profits fell 33% to $13.3 […].

Strategy 243

Strategy US Taxes Capital 243

PYMNTS

JULY 23, 2020

So, how are CUs changing their card innovation plans to match their current members’ demands and attract new potential members? This is just one of many questions PYMNTS, in collaboration with PSCU , set out to answer in the Credit Union Innovation Playbook: Card Trends Edition. Moreover, 89.4 percent between February and May.

Innovation 174

Innovation Report Cards California 174

Bank Innovation

APRIL 20, 2020

Melissa Stevens, chief digital officer of the 160-year-old Fifth Third Bank, is using data to advance the bank’s innovation and customer service strategy, one that hinges on being a relationship-based bank.

Data 259

Data Strategy Innovation Customer Experience 259

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

ATM Marketplace

AUGUST 19, 2024

Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September. Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences.

Charlotte 144

Charlotte Branding Innovation Strategies Customer Experience 144

Bank Innovation

MARCH 18, 2020

The coronavirus pandemic is already having deep ripple effects across the economy and within the banking and fintech ecosystems. Customer needs for truly digital propositions are now more relevant than ever.

Survey 259

Survey Innovation Fintech Innovation Strategies 259

Bank Innovation

FEBRUARY 27, 2020

Tony Morosini, vice president of banking and payments at Figure, will attend and speak at Bank Innovation Ignite on March 2-3 in Seattle. Morosini will share insights and perspectives on lessons banks can learn from big tech companies like Google, Amazon and Facebook during the fourth session on Monday, March 2.

Innovation 195

Innovation Seattle Google Payments 195

Bank Innovation

DECEMBER 16, 2019

Virgin Money is making a play for the mass affluent. The brand released a new current account for U.K. customers last week, the first product launched by the bank since it was acquired by CYBG in 2018. With its mixture of personal finance management tools, savings features and remodeled branches, Virgin Money is aiming for […].

Strategy 243

Strategy Community Tools Branding 243

BankInovation

AUGUST 29, 2023

Barclays Head of Markets Digital Strategy Jennifer Warren will join the Bank Automation News webinar Global Ideas for Better Banking AI on Thursday, Sept. With more than 20 years of experience in financial markets, Warren specializes in spearheading step-change business growth and innovation strategies. 14, at 11 a.m.

Digital Strategies 103

Digital Strategies Strategy Marketing Innovation Strategies 103

Bank Innovation

AUGUST 26, 2019

This is the second article in a two-part series on bank-fintech collaborations based on the 2019 State of Banking Innovation Survey, a study conducted by Bank Innovation and INV Fintech.

Innovation 186

Innovation Fintech Study Survey 186

PYMNTS

DECEMBER 14, 2020

In separate news, in PYMNTS 2021 New Merchant Business Models Playbook, Katie Swett Miller, eCommerce product lead at Square, said the first months of the pandemic saw different innovation strategies emerge for small- to medium-sized businesses (SMBs).

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Bank Innovation

MARCH 6, 2020

Marqeta, a card issuing and processing startup, is partnering with installment lender Afterpay to provide payments solutions for merchants in North America. Australia-based Afterpay operates in several countries, including the U.S., and allows merchants to give shoppers a digital layaway option through installment payments.

Strategy 221

Strategy US America Cards 221

Bank Innovation

MARCH 18, 2020

The coronavirus pandemic is already having deep ripple effects across the economy and within the banking and fintech ecosystems. Customer needs for truly digital propositions are now more relevant than ever.

Survey 243

Survey Innovation Fintech Innovation Strategies 243

Bank Innovation

MAY 1, 2020

Banks are accelerating their technology projects in light of the coronavirus pandemic. Whether its Happy State Bank pushing out video teller machines or TSB Bank launching a virtual assistant in five days, banks are trying to find new ways to connect with customers during times of social distancing. Legacy banks in the U.S. and Canada […].

Video 259

Video Innovation Technology Customer Experience 259

PYMNTS

NOVEMBER 23, 2020

SMBs have responded to public health needs and consumers' new demands by launching innovative, omnichannel approaches to selling items, fulfilling orders and accepting payments. Katie Swett Miller , eCommerce product lead at payment platform provider Square , has observed many SMBs trying different innovation strategies.

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Report Case Study Payments Strategy 192

Independent Banker

OCTOBER 1, 2022

Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Our bankers face both challenges and opportunities as they work to stay ahead of cybercriminals, paying attention to innovative solutions and partners to mitigate cyber risk.

Innovation 139

Innovation Community Bank Training Community 139

Bank Innovation

DECEMBER 19, 2019

In this episode of Fintech Unfiltered, which is sponsored by Blend, Bank Innovation sat down with OnDeck CEO […]. Through its application for a bank charter, the company wants to become a full-service digital bank for small businesses it says are overlooked by traditional banks.

Community 360

Community Lending Innovation Digital Banking 360

PYMNTS

JUNE 18, 2020

The Tracker also analyzed the challenges traditional FIs are facing to innovate their platforms and why these banks must fundamentally change their innovation strategies to meet these challenges. The report examines how legacy and challenger FIs are using the cloud to enhance their online offerings.

Resources 221

Resources Innovation Strategies Analytics Innovation 221

Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

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Meeting Fintech Innovation Customer Experience 293

Bank Innovation

FEBRUARY 24, 2020

A “Shark Tank”-style pitch competition has been launched at Citizens Bank, allowing employees to compete for internal innovation fund dollars with ideas focused on the next generation of products and services. RJ Sherman, vice president of innovation at Citizens, did not specify the level […].

Innovation 284

Innovation Innovation Strategies Strategy Lending 284

Bank Innovation

FEBRUARY 28, 2020

TD Bank’s digital strategy is showing results. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. TD noted that, according to App Annie data, the bank is ranked No. 1 in consumer adoption, engagement and satisfaction among top retail banks in Canada. The bank saw a net […].

Digital Strategies 293

Digital Strategies Strategy Digital Banking Retail 293

Bank Innovation

NOVEMBER 7, 2019

As financial services companies consider the next wave of interaction technologies, TD Ameritrade is making the case for voice as a channel. Over the past year, the company has invested in voice-based tools to allow customers to learn more about their portfolios. In July, the company rolled out a series of voice-based digital tools to […].

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