Remove Innovation Remove Knowledge Base Remove Online
article thumbnail

ID Verification Benefits Both Consumers And eCommerce Sites

PYMNTS

According to October’s Digital Identity Tracker® , “the pressure is on for digital retailers to offer seamless and secure purchasing experiences as consumers spend more time than ever shopping online. [A That doesn’t leave a whole lot of room for error, customer experience-wise.

Security 189
article thumbnail

Outfoxing The Cyberfraudsters In Real-Time With Live IDs

PYMNTS

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. PYMNTS: How would you define your company’s approach to innovation? SS: Our approach to innovation is two-pronged. SS: Our approach to innovation is two-pronged.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Enforcing AML/KYC Compliance When Legal Precedent Does Not Apply

PYMNTS

Biometric recognition technology uses a combination of artificial intelligence (AI) and machine learning (ML) to scan, analyze and store users’ biometric data, such as fingerprints, facial features, voices or even online browsing patterns to confirm that users are who they say they are. Digital Innovation, Legal implementation.

article thumbnail

How TD Bank Uses Voiceprints To Personalize — And Secure — Call Center Interactions

PYMNTS

Whether bank or business, call centers need to make sure they’re providing an innovative, robust experience for the customer online, over the phone, through mobile apps and on social media. To learn more about how TD Bank is innovating its call center experience, visit the Tracker’s Feature Story.

Security 152
article thumbnail

How Merchants Can Brace For SCA’s Looming Deadline

PYMNTS

In the United Kingdom, 70 percent of adults feel as though there are already too many identity checks required for online purchases. Both merchants as well as payments providers have expressed worry over how this difference in opinion may affect card abandonment and online purchase behavior.

article thumbnail

Top News In Payments: Square Unveils CBD Early Access Program; New York Examines Payroll Tech Industry

PYMNTS

Does KBA Have A Place In Online SMB Credit Checks? Financial management app Nav helps small businesses access credit reports, leverages knowledge-based authentication (KBA) to verify its users — but is not without its share of challenges. ClassPass CEO: How Digital Platforms Have Innovated Health, Fitness.

New York 122
article thumbnail

Deep Dive: How FIs Are Looking Beyond Traditional Know Your Customer Data To Spot Synthetic ID Fraud

PYMNTS

Banks are incorporating harder-to-steal details in their verification processes as well, looking beyond knowledge-based information and gathering details about customers’ online behaviors. FIs can also check whether requests are coming from devices or through channels that could be associated with fraudsters. .

Fraud 132