Alex Jimenez

APRIL 7, 2024

One executive told me that while he still supported innovation, it would have to wait. Pausing Innovation This was on my mind when reading this article about Nike’s innovation woes. Many banks seemed to be doing that in the past two years, despite accelerating innovation during the pandemic. And so, the gap widens.

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PYMNTS

DECEMBER 19, 2019

As all aspects of individuals’ lives migrate online, from payments to dating, why shouldn’t the process of taking out an insurance policy do the same? As is often the case with technological innovation, business workers increasingly want the same convenience in their professional lives as they do in their personal lives.

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PYMNTS

DECEMBER 31, 2020

Main Street SMBs: The 18-Month Outlook. Main Street small- to medium-sized businesses’ (SMBs’) confidence of survival has progressed as the pandemic has continued. percent fewer Main Street SMBs are hopeful of survival. Key Data Points: The portion of consumers shopping and paying for retail goods online increased 34.9

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Bank Innovation

JANUARY 7, 2019

Automation is the theme that best describes Chesapeake Bank’s innovation roadmap for 2019, Kevin Wood, managing director of the state-chartered community bank’s business lending division, Cash Flow, told Bank Innovation. “One

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PYMNTS

DECEMBER 31, 2020

For Main Street businesses, to say 2020 was challenging is an understatement. According to PYMNTS data, more than 60 percent of Main Street firms have at least three channels operating to drive sales: online, at physical stores and mobile.

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PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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PYMNTS

NOVEMBER 5, 2020

Innovating on the point of sale (POS) for consumers isn’t a one-shot deal. Visa North America Senior Vice President and Head of Product Brian Cole told Karen Webster that when the topic is POS innovation in late 2020, innovation spans an entire continuum from card-not-present to card-present transactions and everyplace in between.

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PYMNTS

OCTOBER 7, 2020

Smaller companies were the focus of innovation in the commercial card space this week thanks to new cards designed for small and medium-sized businesses (SMBs). This week’s commercial card innovation tracker includes the launch of business cards by American Express and Amazon in addition to one by Wyndham Hotel & Resorts and Barclays.

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PYMNTS

APRIL 24, 2020

Main Street may not be able to save itself in the aftermath of the COVID-19 crisis. Activate Fairfax” is a relatively new department within the county’s government, coming online last October, with a focus on supporting small businesses with funding, business advice and activation of vacant spaces. Located outside of Washington, D.C.,

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PYMNTS

DECEMBER 17, 2020

Main Street businesses are optimistic about their longer-term survival — meaning that they believe their businesses will be around two years from now. That’s important, given the fact that Main Street SMBs are responsible for driving a significant portion of the economy, employing roughly 40 percent of the workforce. The Payments .

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PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

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PYMNTS

NOVEMBER 9, 2018

percent of retailers have said they innovate to improve customer loyalty. That, in fact, is one of the main findings in the new Retail Innovation Readiness Index from PYMNTS, powered by FinTech firm AEVI. Things have changed, though, he said — one reason why that innovation finding carries such weight. “I

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PYMNTS

AUGUST 19, 2019

Retailers need to work harder to get more consumers to download mobile commerce apps, one of the main areas of focus for retail going into the 2020s. percent of respondents who shop mostly online and 44.5 The main idea behind all that data and consumer desire? More specifically, 77.6 Even more on point, “42.6 Rise of Super Apps.

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PYMNTS

JULY 25, 2017

Stemming from AI, machine learning is helping technology move at a swifter rate, and as more people bring their shopping needs into the online world, it’s likely that machine learning will play a larger role moving forward. In 2016, online financial fraud hit 15.4 million Americans, a 16 percent increase to $16 billion in stolen money.

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PYMNTS

OCTOBER 2, 2019

It’s not exactly high time for legal online gambling yet – that comes in early 2020, with the Super Bowl and then the NCAA college basketball tournament – but the betting season is certainly heating up on more ways than one. And that new fuel comes as the legal online and mobile gambling industry in the U.S. Payments Innovation.

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PYMNTS

SEPTEMBER 19, 2019

Apparel used to be mostly a brick-and-mortar retail experience, but that has changed drastically over the last few years – and has been one of the main innovations when it comes to commerce related to the clothes we wear. But at this point, it is also mostly table stakes in the race to bring apparel retail online. Better Fit.

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PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

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PYMNTS

MAY 24, 2019

billion by 2028 and millennial women are leading the charge, according to Brittany Johnson, CEO and co-founder of online subscription-based clothing service FashionPass. It’s almost become the norm for women in their twenties and thirties [to buy clothes online] because it’s how they grew up,” she said.

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PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

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Bank Innovation

AUGUST 21, 2017

based online student lending service Prodigy Finance has raised a $240 million round of equity and debt funding in order to expand its services within the U.S. The funding breaks down with $40 million in equity mainly from venture capital firm Index Ventures, as well as Baldeton Capital and AlphaCode. The rest of the $200 […].

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PYMNTS

OCTOBER 10, 2018

That means being able to use features, like online and mobile app ordering and self-service kiosks, that make ordering faster and more convenient. In fact, 62 percent of customers said innovations would make them more inclined to visit QSRs in the future, according to the latest PYMNTS Restaurant Readiness Index.

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PYMNTS

MARCH 12, 2020

An Opportunity for Innovation . As the situation evolves, Wang told Webster, the innovative responses are doing the same. He’s seen TikTok become a B2B marketing platform where players are “singing funny songs, telling jokes and learning how to really interact online.” As a result, the company’s sales reached 44.73

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PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. It’s an inspiring story — and one that gets many an innovator out of bed to fight the good startup fight, even in the face of insurmountable odds. When Amazon was just about selling books online, its competition was the physical bookstore.

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PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

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PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. Amazon, of course, is the leader and main inspiration for such same-day delivery efforts. And beyond this warehouse news, the eCommerce company is also experimenting with other – perhaps sexier – shipping innovations.

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PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. It also purchased online pharmacy PillPack , and owns Zappos and fashion eTailer Shopbop. That’s been the case in markets such as the U.K.

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PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). Mobile Innovation.

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PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P. That’s our No. Bill Marvin , CEO at J.P.

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PYMNTS

MAY 1, 2020

have passed laws or implemented programs over the past two years to put more focus on digital banking and data security, fundamentally changing how online transactions work. The FSS understands that innovations often lead to heightened systemic, operational and cyber risks, as well,” he noted. “[It] and the U.S.

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PYMNTS

APRIL 13, 2020

Consumers are turning to their smartphones for everything from retail purchases to booking air travel and hotels to requesting refunds and other disbursements from online merchants. B2B Payment Innovation Struggles. Businesses are clinging to these payments for multiple reasons, the main one being how these processes are set up.

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PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. These lanes allow customers to order and pre-pay online and pick up at a designated time. Loyalty, too, is a source of innovation. Contactless Payments.

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PYMNTS

SEPTEMBER 8, 2020

But nowadays, “every decision that we make — ‘Should I go to the grocery store or should I order my groceries online and then pick them up from the curb? Should I leverage the online capabilities?’ — taxes that budget,” Gauthier said. And we see it as one of our responsibilities to bring those innovations to our merchants.”.

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PYMNTS

JULY 18, 2019

Data is where it’s at, and more credit unions (CUs) are waking up to the fact that without sophisticated analysis of customer data, they risk being left behind as financial institutions continue to adopt innovative digital technologies to please the modern consumer. Investment Trends. Among the most significant findings?

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PYMNTS

APRIL 1, 2019

They want to know their money is secure, they want to have a positive experience whether they are online or talking to a teller, and when things go wrong from time to time, they want to know the path to getting them set back to rights is short and straight. “It According to this survey of credit union customers, an overwhelming 81.3

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PYMNTS

MARCH 19, 2019

To enhance diners’ experiences in quick-service restaurants (QSRs), managers are utilizing digital innovations, enabling everything from faster orders to more efficient kitchens. More than 70 percent of QSR managers see these as the main benefits of implementing technology, according to the PYMNTS Restaurant Readiness Index.

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PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. The offering comes as 4.9

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PYMNTS

OCTOBER 23, 2019

In a retail manufacturing, the main focus is to attract the attention of consumers at that moment and in that place which can most affect their decision to buy. Related Innovation. Beacons are hardly the only innovation physical retailers are turning to as the holidays and a new decade approach. Moreover, major U.S.

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