PYMNTS

DECEMBER 10, 2020

As the world becomes increasingly digitized and more consumers embrace the speed and convenience of contactless purchases, Jim McCarthy , president of payment technology and innovation firm i2c , said banks have been left behind and should focus on what they do best — compliance. There’s money to be made in compliance,” he said.

Compliance 262

Compliance Innovation Apple Fintech 262

PYMNTS

DECEMBER 26, 2019

The last decade of B2B FinTech innovation not only led to an explosion of product options for businesses to manage a variety of processes, including accounts receivable (AR), accounts payable (AP) and accounting. Scale is required to innovate, but it’s not enough to have a better solution,” he said. Innovation Ahead.

User Experience 132

User Experience Innovation Technology Payments 132

PYMNTS

DECEMBER 15, 2020

Increasingly, those value-added services are not only focusing on speed of payment, but also enhancing the data that end-users can access about their transactions, with new solutions from Bank of America and Scotiabank some of the latest to bring real-time rails to corporates. Visa Talks Payment Rail Innovation.

Innovation 236

Innovation Data America Payments 236

PYMNTS

AUGUST 8, 2020

Kaufman explained in a recent interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A data-driven approach to enhancing the payments experience.

User Experience 187

User Experience Payments New York City Tools 187

Perficient

FEBRUARY 18, 2021

Released in 2018, ORC was built organically and is the type of innovation that will enable organizations to bring key business functionality on the same platform. This introduction allows them to become familiar with the user experience they will have in HR throughout their career.

Data 497

Data User Experience Tools Mobile 497

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. At the same time, providers must ensure a positive, consistent customer experience. from EMVCo and “PIN on Glass” from the PCI Council.

Innovation 186

Innovation Security Technology Customer Experience 186

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 28, 2019

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however. But with the U.S. But with the U.S.

User Experience 101

User Experience Payments Industry Innovation 101

Perficient

SEPTEMBER 21, 2023

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. When used in the correct way, intelligence automation will enable professional groups to have more time for innovation and increase work efficiencies. It all starts with the data.

Data 491

Data Tools Customer Experience Security 491

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. So far, corporate banking users are always left out in the cold.". The Drive To Upgrade. Connectivity Is Key.

User Experience 264

User Experience Fintech Innovation Technology 264

Insights on Business

NOVEMBER 16, 2016

Most people who know the name Branch Rickey know him as the president and general manager of the Brooklyn Dodgers who played a key role in helping Jackie Robinson break the Major League Baseball color barrier in 1947. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

Innovation 117

Innovation Management User Experience Leadership 117

South State Correspondent

FEBRUARY 4, 2025

Goals and Use Cases of a Gen AI Strategy Many banks started off trying to manage their Gen AI strategy and governance by application. In 2025, banks evolved in managing their goals and objectives through use cases. Further to this point, a Gen AI strategy should connect to a banks risk model management effort, should it have one.

Community Bank 195

Community Bank Strategy Community Tools 195

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

Innovation 147

Innovation ATM Software Policies 147

Bobsguide

APRIL 22, 2022

For the third consecutive year, GBST has been named in the top 100 most innovative companies across the wealth and asset management industry, cementing its position as a global leader. There are strong structural growth drivers in the global wealth management space which are set to significantly increase GBST’s addressable market.

Innovation 147

Innovation Company Management User Experience 147

PYMNTS

SEPTEMBER 24, 2019

The bumpy road cryptos face under scrutiny from regulators (we’re looking at you, Libra ) was a springboard into a larger discussion between Zac Cohen, general manager at Trulioo , and Karen Webster on the challenges FIs and others face when deploying new technologies. Complications arise when financial activity is so far-flung, he added.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

MAY 19, 2020

Brex is tapping the new funds for engineering and design to advance its tools for expense management and procurement. “We We are excited to have a front-row seat as Brex continues to revolutionize financial services,” said David Craver , portfolio manager and managing director for Lone Pine Capital.

Tools 142

Tools Management Capital User Experience 142

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Perficient

SEPTEMBER 29, 2020

Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience. We understand the value and innovative benefits that DPA provides to organizations. Perficient’s approach to automation focuses on the intersection of process orchestration, RPA, and AI. Learn More.

Report 340

Report Analysis Strategy Technology 340

Payments Source

MAY 19, 2019

Advancements are bringing improvements to risk and user experience, but global reach remains a top priority, writes Marc Recker, global head of institutional market management and cash management for Deutsche Bank.

Innovation 120

Innovation User Experience Payments Management 120

Bobsguide

MAY 26, 2022

Generation Life – a leading life insurance company that’s been providing Australians with tax-effective investment solutions for over 18 years – has launched its innovative new lifetime income solution, known as Generation Life LifeIncome, on GBST’s cloud-based wealth administration platform, Composer.

Technology 148

Technology Management Innovation User Experience 148

PYMNTS

MARCH 3, 2020

As part of a broader effort to bring the newest innovations to its operations, the National Bank of Fujairah PJSC (NBF) has teamed with blockchain firm Ripple to enable cross-border payments via the RippleNet platform. The technology allows the bank to tap into Ripple ’s cross-border network and improve its user experience.

Payments 250

Payments blockchain User Experience National 250

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. One of the ways that these websites are able to differentiate is through user experience. More Innovation.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Strategy Technology 140

PYMNTS

APRIL 28, 2020

In an effort to help clients tackle critical challenges and experience quick ROI during the complete procurement process, Xeeva said it has put significant enhancements throughout its array of products into place. In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

PYMNTS

DECEMBER 29, 2020

There's an opportunity for banks to think about innovation, to modernize current workflows and to leverage some of the innovation that is happening within the FinTech community," he said, noting that the cost of such collaborations should be only one of several factors when considering whether to collaborate, and with whom.

Fintech 308

Fintech Data User Experience Innovation 308

Insights on Business

JULY 17, 2019

The survey polled 106 senior risk, compliance, audit and legal executives at financial firms including banks (53%), insurance companies (21%) and asset management firms (12%). User experience, or relative effective ease-of-use, is a key driver of engagement. Another is a low touch, zero training model.

User Experience 79

User Experience Tools Survey Risk Management 79

Bank Innovation

MAY 23, 2019

Scotiabank launched its new app on Tuesday morning with a simplified user experience that includes the ability to transfer money between accounts, manage peer-to-peer payments, bill payments and a new slide-to-pay feature. The bank examined user […].

User Experience 170

User Experience Mobile Management Payments 170

Perficient

AUGUST 14, 2023

Among the alternatives, Optimizely stands out for its capabilities in experimentation, user experience personalization, and seamless integration with Google Analytics 4. Furthermore, the continual iteration and optimization based on experiment outcomes allow for data-driven decision-making, risk reduction, and innovation.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Marketing 175

Perficient

AUGUST 4, 2020

The order often has to be approved by a purchasing manager within the organization, though sometimes the purchasing associate will re-order from a previous transaction and only check the items that frequently change from week to week. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JULY 1, 2020

From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. Cloudy, With A Chance of Innovation.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JULY 5, 2020

In addition, the release says BNY Mellon’s new updates will also include multiple channels for clients, like real-time application programming interface (API) integration, batch-file services and an online interface for users, with the API feature including full integration with clients’ past treasury and vendor management systems.

Payments 240

Payments User Experience New York Fraud 240

Celent Banking

DECEMBER 1, 2014

We’ve been interested in [personal financial management], but adoption is very low.”. Kudos to TD for taking a leap here in an effort to innovate and try something new. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks.

User Experience 173

User Experience Mobile Innovation United States 173

PYMNTS

DECEMBER 30, 2020

Corporate Spending Innovations (CSI) President David Disque , for instance, spoke with PYMNTS about the challenges organizations face regarding interconnectivity with their business partners, as well as the friction that exists in moving not only electronic money, but electronic data from one corporate to another. It's All About Timing.

Payments 297

Payments Innovation Cards Trends 297

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. percent and 72.5

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

OCTOBER 6, 2020

Darrell Esch , Venmo’s senior vice president and general manager, told Karen Webster in a conversation shortly before the launch that Venmo is trying to add a fourth leg to the three-legged stool that has historically defined a card’s value proposition. This thing is different than what else is out there.

Cards 313

Cards Mobile User Experience Payments 313