Remove Innovation Remove Management Remove User Experience
article thumbnail

Driving Contact Center Innovation in Uncertain Times

Perficient

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers.

article thumbnail

Why Payments Personalization Is Key To Enhancing User Experience For Digital Content Platforms

PYMNTS

Kaufman explained in an interview with PYMNTS how payment and content customization can impact consumers’ digital user experiences. A Data-Driven Approach To Enhancing The Payments Experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Strengthening Our Global Delivery Capabilities with PSL

Perficient

This has never been more critical, as our clients continually need to adapt and innovate rapidly to meet today’s unprecedented environment. Worked with one of the nation’s largest integrated managed healthcare consortiums to significantly improve customer satisfaction with new web and mobile experiences.

Software 617
article thumbnail

App Store Approach Helps Banks Manage Partners, Speed Digital Transformation

PYMNTS

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. PYMNTS’ own research has found that consumers are more willing than ever to switch banks in pursuit of better apps and user experiences.

article thumbnail

Perficient WIT Group Shares Advice for Women Taking a Job in Technology

Perficient

Collaboration is even one of our Values and it’s the driver behind the innovation we deliver for our clients. . Perficient’s Lafayette Delivery Center is led by a charismatic woman as general manager, MaryBeth Ostasz, and fifty percent of our directors are women. Lisa Sherwood , senior agency manager. Be Proactive. Words Matter.

article thumbnail

Saudi Arabia’s Open Banking Plan Aims To Advance Digital Innovation

PYMNTS

The Saudi Arabian Monetary Authority (SAMA) is introducing an open banking policy to advance digital innovation in the financial services sector. Aside from providing banking customers in the Kingdom with a way to securely manage and share financial data, open banking will also give people access to custom products and services.

article thumbnail

Accounts Receivable Realigns Its Focus To User Experience

PYMNTS

The last decade of B2B FinTech innovation not only led to an explosion of product options for businesses to manage a variety of processes, including accounts receivable (AR), accounts payable (AP) and accounting. Scale is required to innovate, but it’s not enough to have a better solution,” he said. Innovation Ahead.