Innovation Marketing Automation Operations 
Perficient
FEBRUARY 22, 2023
As a global consulting firm operating in North America, Latin America, Europe, and Asia, the topic of cross-border payments using blockchain technology is one in which we are investing through innovative initiatives. Next, we’re observing a continuously increased focus on customer experience.
PYMNTS
JUNE 21, 2018
Zycus said it will use Salesforce’s marketing automation solution Pardot to enhance customer engagement and acquisition in India. The company added that Salesforce’s technology enables Zycus to “blur the lines between sales, marketing, customer support, operations and even IT.”
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Perficient
JULY 19, 2023
By harnessing the power of AI, regional insurance carriers can streamline their operations, enhance customer experience, and make more informed decisions. Process Automation AI allows regional insurance carriers to automate various time-consuming and repetitive tasks, such as claims processing and underwriting.
PYMNTS
MARCH 15, 2018
Businesses that hope to make 2018 a big growth year must start by asking themselves: “Which of my business operations are non-scalable?” Pallavi Kuppa-Apte, head of Sales and Marketing for the startup Chargehound , said that’s the question many of the company’s clients have been asking themselves in the past few months.
Cisco
MAY 5, 2021
Operational bottlenecks that slow down the ability to change (agile methodologies are now all the rage). You already have a CRM, a Marketing Automation platform, or Call Center software. Grow business with existing clients, and realize operational efficiencies that provide exponential multiples on your investments.
PYMNTS
APRIL 18, 2017
Commerce marketing automation software Bronto’s Senior Product Manager, Matt Davis, commented to Retail Dive about the impact chatbots are having on the customer service industry alone: “This really represents a shift now to where chat is starting to become the center of this kind of brand or product retailer interaction, directly with the customer.
FICO
JULY 15, 2022
Since introduction to the market this innovation has enabled Círculo de Crédito to help an additional 22 million Mexicans obtain a credit score and put them on a path toward credit access. Financial inclusion also means investing in innovation. It means integrating new technologies into lenders workflows and operations.
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