Perficient

MARCH 17, 2025

The financial services sector is experiencing transformative changes driven by technological advancements and innovative trends. We are witnessing the integration of AI, the rise of hyper-personalization, and the adoption of advanced digital platforms, all of which are revolutionizing operations and client interactions.

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Perficient

FEBRUARY 27, 2025

Digital transformation will remain a powerful force, with advancements in AI and machine learning enabling unparalleled operational efficiencies and hyper-personalized customer experiences. This will require being more inquisitive and innovative compared to previous years, as the adoption of AI and cloud technologies continues to expand.

Banking Trends 221

Banking Trends Trends Digital Banking Customer Experience 221

Perficient

FEBRUARY 10, 2021

While the healthcare industry has long embraced technology, the demand to innovate and adapt quickly has grown exponentially in 2020 and into 2021. This has created an even greater demand for healthcare companies to incorporate more innovative technologies and build custom products to stay competitive within the market.

Software 294

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Perficient

FEBRUARY 12, 2025

Payments Trend #1: AI-Driven Payment Innovations The landscape of payments and financial services in 2025 will be marked by groundbreaking innovations and user-centric designs powered by Generative AI (GenAI). These changes require significant adjustments in risk management, compliance frameworks, and operational protocols.

Trends 221

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PYMNTS

DECEMBER 9, 2020

What makes the current developments so interesting and exciting is that “we're just seeing that they're at the end of the innovation growth cycle,” he explained. All of these new FinTechs and digital innovators are changing the landscape as the role of payments rapidly shifts in the broader financial services arena.

Innovation 306

Innovation Fintech Payments Regulation 306

Perficient

OCTOBER 24, 2024

As noted at the time by the OCC, advances in computing capacity, increased data availability, and improvements in analytical techniques have significantly expanded opportunities for banks to leverage AI for risk management and operational purposes. Co-pilots: Software supported and enabled traders to operate more efficiently and swiftly.

Regulation 221

Regulation Risk Management Compliance Fraud 221

PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. It was also indicative of a growing trend of B2C merchants expanding into the B2B realm in an effort to take advantage of a surging market.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

JANUARY 19, 2021

While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market's commerce digitization push was well underway before the pandemic hit. With B2B eCommerce proliferating, the market is rapidly evolving to make way for new business and payment models in response to customer demand. Emerging Business Models.

Online 275

Online Marketing Payments Operations 275

Perficient

JANUARY 21, 2025

The insurance industry in 2025 is at a pivotal point, with key digital insurance trends leading the charge in transforming how carriers operate and interact with customers. Carriers must innovate, adapt to these changes, and leverage new technologies to maintain a competitive edge.

Trends 221

Trends Customer Experience social media Innovation 221

PYMNTS

NOVEMBER 16, 2020

corporates, including tech (and beyond Big Tech), Joe Simons , chair of the Federal Trade Commission (FTC), indicated that roadblocks could be set up to stop some of the traditional means of growth and innovation. Limits on the lines put certain markets, perhaps, off-limits. In a signal of what might be on the horizon for U.S.

Innovation 288

Innovation Online Regulation Report 288

Perficient

NOVEMBER 19, 2024

Currently, the Japanese government and regulators are taking an indirect approach of supporting a policy goal of prioritizing innovation while minimizing foreseeable harms. Japan currently has yet to pass a law or regulation specifically directed to regulating the use of AI at financial services firms.

Regulation 221

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South State Correspondent

MARCH 24, 2025

There have been few times in modern memory when small businesses and middle market companies faced so much uncertainty in the market. These conditions not only impact business operations but also raise critical questions about liquidity, creditworthiness, supply chain stability, and growth strategies.

Risk Management 195

Risk Management Resources Management Marketing 195

PYMNTS

DECEMBER 15, 2020

Visa Talks Payment Rail Innovation. In a PYMNTS interview this month, Visa Global Head of New Payment Flows at Visa Business Solutions Alan Koenigsberg discussed the need for existing payment rails to innovate and adapt to new use cases. When we think about rails, we think about them as a means to an endpoint," he said.

Innovation 236

Innovation Data America Payments 236

PYMNTS

JULY 7, 2020

Robust operational resilience is now a non-negotiable component of any business engagement,” according to Manish Kohli , global head of payments and receivables, Citi Treasury and Trade Solutions. “By Robust operational resilience is now a non-negotiable component of any business engagement.

Innovation 275

Innovation Operations Trends Payments 275

Abrigo

FEBRUARY 6, 2025

Cannabis-related businesses (CRBs)spanning everything from cultivation to retailrepresent a market in need of lending services, from working capital to real estate and equipment loans. With this regulatory risk and associated operational complexities, there is plenty for financial institutions to consider before diving into cannabis lending.

Lending 195

Lending Compliance Community Software 195

PYMNTS

MARCH 12, 2020

The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which are not likely to wear off anytime soon. An Opportunity for Innovation .

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

NOVEMBER 12, 2020

Corporates must look at the entire set of processes that govern operations, whether with their own clients or suppliers and with banking partners in the middle, he said. Another factor is the regulatory requirements in many markets that historically necessitate paper documentation for cross-border movements of funds.

Innovation 295

Innovation Regional Data Payments 295

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. But how can a five-year-old digital native really stack up against companies that have been operating for decades — or even centuries? The Customer Onboarding Advantage. Tackling friction starts at the beginning.

Innovation 247

Innovation User Experience Industry Technology 247

Perficient

JUNE 17, 2020

This has never been more critical, as our clients continually need to adapt and innovate rapidly to meet today’s unprecedented environment. trillion (USD) in 2023 with outsourcing contributing to 60% of market growth.

Software 617

Software User Experience Meeting Resources 617

Perficient

AUGUST 2, 2024

Perficient self-reported the following extended use cases as the top three for which clients select them: Backend Integration and Modernization: We specialize in integrating and modernizing backend systems to ensure seamless and efficient operations, enabling businesses to stay competitive in the digital age.

America 450

America Report Technology Software 450

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. COI marketing for banks should always be a top priority.

Innovation 195

Innovation social media Branding Marketing 195

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

PYMNTS

MAY 1, 2020

these programs appear to have remained the same in most markets. The FSS understands that innovations often lead to heightened systemic, operational and cyber risks, as well,” he noted. “[It] FIs have long been the dominant players in the financial market. This will likely mean new classes of IT risks.”.

Innovation 245

Innovation Regulation Digital Banking Security 245

Perficient

JULY 1, 2020

It segments each vendor by market presence and capabilities. The report names Perficient as a small (<$200 million in Oracle apps services revenue) consultancy with vertical market focus in energy, healthcare, and manufacturing. Foster innovation. Manage business disruption.

Training 452

Training Report Analytics Resources 452

PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

Perficient

FEBRUARY 24, 2021

podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy. In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. In Episode 4 of the What If?

Branding 441

Branding Case Study Digital Strategies Strategy 441

Bank Innovation

SEPTEMBER 21, 2017

EXCLUSIVE – There were conflicting views on the importance of the FICO score at the PayThink Conference in Phoenix this week. While only some professionals were bold enough to say the standardized credit scoring has become marginalized, others maintained that it was here to stay.

Phoenix 342

Phoenix Data Lending Marketing 342

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

JULY 1, 2020

have established an $800 million fund to boost trade finance in emerging markets. Across the globe, the COVID-19 pandemic is disrupting supply chains, decreasing demand, and causing overall market anxiety,” said Paulo de Bolle , global director of IFC’s Financial Institutions Group, in a statement. The International Finance Corp. (

Marketing 232

Marketing Washington New York Fintech 232

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. What will be different this holiday season and how to adjust your strategy accordingly.

Marketing 294

Marketing Branding Data Industry 294

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies?

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

JANUARY 21, 2021

In the bid to hasten their digital transformation, when it comes to innovation , financial institutions (FIs) may benefit from an “app store” approach as they weigh existing and new solutions. In a nutshell: If banks don’t innovate in a way that is imaginative and proactive, they will lose customers. Launching Into New Markets.

Management 303

Management User Experience Innovation Fintech 303

Bank Innovation

NOVEMBER 25, 2019

Personal finance, banking and investment platform MoneyLion has named Samantha Roady chief operating officer as it makes moves to expand its customer base. She told Bank Innovation that her […].

Innovation 293

Innovation Capital Retail Operations 293

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. The benefits of using digital B2B payments solutions extend far beyond their ability to support a decentralized workforce. Deep Dive: Helping Businesses Navigate A Digital B2B Future.

Management 268

Management Cards Company Innovation 268

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303

South State Correspondent

APRIL 9, 2025

We developed an accuracy-based framework to have agents crawl various bank websites and rate the website on a scale from 0 to 100 with 100 signifying the fact that the website contained enough information to evaluate various transaction, savings and money market accounts and then the agent could successfully complete the opening of a single account.

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