Perficient

FEBRUARY 15, 2021

Attending to these enhancements now while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. Later innovations added more elements and increased tier coverage. My takeaway from this study? Anticipating Customer Wants and Needs. In the Tolerance Zone.

Meeting 428

Meeting Study Branding Innovation 428

Bank Innovation

FEBRUARY 20, 2019

candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out. Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D.,

Study 284

Study Analysis Marketing Operations 284

Bank Innovation

DECEMBER 28, 2017

These posts are representative of our blog’s mission to be the go-to resource for marketing information and best practices for both clients and prospects. 7 B2B Marketing Trends to Watch in 2018. As we approach the end of 2017, it’s time to take a look at key B2B marketing trends that will emerge in the year ahead. Unsubscribe.

Marketing 268

Marketing Leadership Trends Branding 268

PYMNTS

DECEMBER 22, 2020

They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide. One study predicted that virtual or contactless card payments will grow to $4.8 BoxFox On Why Order-To-Cash Innovation Is Key For Businesses Expanding Globally. trillion in value by the end of the year, compared to the $4.1

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

NOVEMBER 6, 2018

Payments costs $75 billion annually for the global travel industry, according to the new PYMNTS Travel Payments Study , an Amadeus collaboration, and 5.4 Innovation Challenges. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S. Innovation Willingness.

Innovation 177

Innovation Payments Industry Study 177

Perficient

JANUARY 11, 2021

Which leads me to what still seems to be a big miss in software product design, development and management today; research-driven product innovation. In-Market/Field Observations – observe target customers in their natural environments; no interaction. What customer research warranted Product Owners to drive this crop of apps?

Study 309

Study Innovation Groups Survey 309

Bank Innovation

MAY 3, 2017

conducted by digital marketing technology company Netsertive. Facebook is the key to online traffic—but most small businesses run to the social media king to drive in-store traffic, too. More than 40% of SMBs will turn to Facebook for a boost in in-store traffic, according to a survey of 250 SMBs across the U.S., For banks and […].

social media 239

social media Study Survey Online 239

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies?

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 21, 2020

Those latter two firms have been in the in-store POS market for quite some time (Square, for example, since 2009). As PYMNTS has noted in past studies, as recently as July, 76 percent of SMBs had been experiencing cash flow shortages – and a whopping 90 percent of Main Street SMBs want access to real-time settlement of funds.

Marketing 306

Marketing Maine Cards Payments 306

PYMNTS

JUNE 25, 2020

It may have a faithful teen following, but the fast-growing video-sharing platform wants users to know it’s not just for antsy 14-year-olds, but also for adults in general and marketing specialists in particular.

Marketing 207

Marketing social media Video Case Study 207

PYMNTS

SEPTEMBER 25, 2019

Innovation can be a blanket term in the banking world. Is artificial intelligence (AI) for anti-money laundering (AML) compliance innovation? Is real-time global payments expanding to new markets? percent of all FIs consider both their core and IT systems effective for innovation, while 19.7 Areas of Innovation Focus.

Innovation 171

Innovation System Compliance Payments 171

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. What will be different this holiday season and how to adjust your strategy accordingly.

Marketing 294

Marketing Branding Data Industry 294

South State Correspondent

JULY 24, 2023

Film quality aside, there have been few movies in the history of the World that have done a better job at marketing than Barbie. We studied the movie’s playbook and uncovered some lessons banks can use. This article highlights these lessons and applies them to marketing deposits. Marketing made it so.

Marketing 195

Marketing social media Branding Apple 195

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. LISNR Case Study. That experience is one that is hard to gain as a vendor with new and exciting retail technology in the market.”.

Innovation 192

Innovation Retail Metro Case Study 192

Perficient

DECEMBER 23, 2020

This is the third in a series of blog posts sharing the results of our study on the business value of experience design. In this post, we explore the value of knowing the industry: Applying the unique demands and challenges that the industry category brings to remain competitive and relevant.

Industry 493

Industry Strategy Innovation Video 493

South State Correspondent

SEPTEMBER 20, 2022

Last week, the American Banking Association (ABA) held its annual Bank Marketing Conference in Denver, receiving rave reviews. The theme was – developing your marketing superpowers. Amid the brewery networking, superhero costumes, and fun, some fantastic bank marketing lessons were had, and not just for bank marketers.

Conference 195

Conference Marketing social media Data 195

PYMNTS

JANUARY 22, 2020

Research from Harvard’s Joint Center for Housing Studies shows that at the end of this decade, households headed by 80-year-olds and older will make up more than one-in-10 U.S. By 2030, the Census estimates there will be 78 million Americans over the age of 65 – that means one in every five residents of the U.S. households.

Innovation 219

Innovation Technology Groups Study 219

PYMNTS

FEBRUARY 18, 2019

The global insurance technology ( InsurTech ) market is slated to become a $1.1 billion industry by 2023, analysts have predicted, with growing analytics and artificial intelligence (AI) functionality accelerating innovation in the insurance market.

Study 191

Study Industry Operations Innovation 191

Bank Innovation

JULY 27, 2018

Millennials are expected to have $20 trillion in wealth by 2030, according to a July 2018 CB Insights study. Marketing investment options and robo-advisors to this mobile-centric group will require a specific strategy. Factoring in for organic savings growth, market “impact,” and wealth […].

Millennials 277

Millennials Study Strategy Mobile 277

Perficient

FEBRUARY 22, 2021

All reports showcased how Perficient came to the table with innovative and strategic thinking around the year’s most timely topics. We started the year by telling Perficient’s story of our Adobe capabilities and market presence. Inclusion in top reports is not a given. We launched Get Supply Chain Right!

Report 309

Report Study Leadership Industry 309

Perficient

JULY 26, 2021

Companies like Amazon, Apple, and Google have innovated the path for customer experience and integration, but the experience standards set by these CX leaders transcend all industries. As the world becomes more mobile and digital, customers expect a seamless and efficient experience.

Customer Experience 294

Customer Experience Apple Google Study 294

PYMNTS

MAY 20, 2020

The upgrade and innovation centered around its flagship Tmall Genie smart speaker will use proprietary technologies that combine AI and the Internet of Things (IoT). The Tmall Genie is the top-selling smart speaker in China since 2017, according to market intelligence firm IDC, Alibaba said. China’s Alibaba Group is putting $1.4

Kentucky 253

Kentucky Study Conference Innovation 253

Perficient

FEBRUARY 7, 2021

Attending to these enhancements while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. Later innovations added more elements and increased tier coverage. Targeting customer expectations requires speed and innovation but not precise marksmanship.

Meeting 348

Meeting Customer Experience Branding Innovation 348

BankUnderground

DECEMBER 4, 2024

Their flexibility, low premia and underlying leverage appeal to all market participants ranging from conservative investors hedging against intraday market volatility to aggressive traders speculating for quick profit generation. The improved market conditions have encouraged both market participation and innovation.

Marketing 116

Marketing Risk Management Retail Capital 116

Accenture

APRIL 26, 2017

Given that this trend is coinciding in with an ongoing shift by younger consumers towards more innovative channels—the likes of wearables, social media and instant messaging—it’s possible that the continued strong usage of branches is a transitory effect. But our study gives no indication of that. Stay tuned. [1-5]

Millennials 277

Millennials social media Innovation Study 277

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

Chris Skinner

JULY 5, 2017

Nevertheless, from a financial markets point of view, it’s a fascinating place. Payments in Turkey, an ever-growing market… by Soner Canko, CEO of BKM Turkey, at the crossroads of Europe and Asia, has a banking sector that defies expectations. million POS machines in the market.

National 300

National Cards Innovation Payments 300

Perficient

FEBRUARY 18, 2021

Financial institutions that best leverage digital strategies and technologies in innovative ways will create new value for consumers and businesses. case study that Perficient worked with a client on, followed by ways the trend and case could be applied to the financial services space. The Approach.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

SEPTEMBER 8, 2020

Gauthier said studies show that consumers have what’s called a “decision-making budget” — how much energy they can put toward making decisions — but COVID-19 is pushing that to the limit. “We And we see it as one of our responsibilities to bring those innovations to our merchants.”.

Innovation 223

Innovation Retail Millennials Tools 223

PYMNTS

APRIL 24, 2019

As data security and transparency become greater concerns across a number of markets, some services are already working to confront the challenges. Putting this into practice would call into question whether or not Airbnb could operate in several state markets — a win for hotels. Around the Payments and the Platform Economy.

Marketing 179

Marketing Regulation Case Study Security 179

Bank Innovation

DECEMBER 29, 2019

The past year saw digital lenders enhance their product suites beyond credit, as big banks focused on adding features to their digital platforms to keep customers in their ecosystems, S&P Market Intelligence reported in a December research note. “Such expansion […].

Study 221

Study Marketing Report Innovation Strategies 221

PYMNTS

JANUARY 27, 2021

According to a study by the Bank for International Settlements (BIS), central bank digital currencies (CBDCs) will be available for 20 percent of the world’s population in the next three years. Sixty percent of central banks are doing experiments or proof-of-concept, BIS said.

Survey 257

Survey Study Retail cryptocurrency 257

PYMNTS

JULY 29, 2020

(and a can-do spirit), a country that rewards ambition and innovation — and where individual success stories of, say Google and Amazon customers are folded into the testimony in efforts to show how tech can help smaller firms pivot and embrace the great digital shift. Like Pichai, Bezos said Amazon’s chosen verticals are fragmented.

Innovation 168

Innovation Apple Google Texas 168

Perficient

DECEMBER 10, 2020

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. In the Pega 2020 Global Customer Experience Study , Pega identified several key data points to which we should pay attention. . ” Pega Study. Expectations vs Reality. Critical Components of CX.

Customer Experience 340

Customer Experience Leadership Study Groups 340

PYMNTS

DECEMBER 7, 2020

Digital B2B payments innovations as diverse as machine learning (ML) automation, cloud-based enterprise resource planning (ERP) systems and virtual cards are gaining unprecedented traction as businesses move to build sustainable B2B payments operations outside of th e office. Deep Dive: Helping Businesses Navigate A Digital B2B Future.

Management 268

Management Cards Company Innovation 268

South State Correspondent

JULY 24, 2024

There have been many a banker who has said they want to offer a high-yield account because the “higher interest expense is just like paying marketing costs.” However, the majority of customers require a referral, a marketing effort and a sales effort to bring them in the door. Not bad, but not great.

South Carolina 417

South Carolina Marketing Capital Idaho 417

PYMNTS

APRIL 29, 2019

Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. In partnership with i2c , PYMNTS produced the March 2019 Innovation Readiness Index to assess the state of innovation in the financial industry.

Fintech 193

Fintech Innovation Community Bank Study 193