Bank Innovation

JANUARY 30, 2020

And it’s not just the centennials and millennials; Gen Xers and baby boomers also want immediate access to bank products and services. Financial institutions will need to leverage technology to meet these expectations if they want to retain existing customers and attract […].

Technology 259

Technology Millennials Meeting Retail 259

PYMNTS

SEPTEMBER 14, 2020

trillion global investment giant founded in the 1940s and named after Benjamin Franklin is teaming up with upstart Razer Fintech to create a digital wealth management platform targeted at millennials and young investors. 14) to work together to develop the new platform.

Millennials 134

Millennials Fintech Resources Innovation 134

PYMNTS

JANUARY 14, 2021

Delivery done right meets a consumer’s needs including around delivery time — with Walmart’s partnership with HomeValet described by Ward as “one of many solutions we’re testing” to make people’s lives “more manageable.”. Smart boxes, by design, expand the number of needs Walmart can meet, and when they can meet them.

Meeting 165

Meeting Retail Arkansas Millennials 165

PYMNTS

JANUARY 14, 2020

At this point in time, two influential groups – western millennials and Chinese tourists – are having far-reaching impacts on how brands and destinations cater to top travelers. Travel players on the leading edge are vying to stay there through payments innovation. Millennials will spend an estimated $1.4 Trillion Vacation.

Meeting 141

Meeting Millennials Branding Mobile 141

PYMNTS

APRIL 29, 2020

The April 2020 New Payment Flows edition of PYMNTS’ Credit Union Innovation Playbook series, a PSCU collaboration, looks into the credit union (CU) space at a pivotal moment: Many concepts, from eating to shopping to traveling and, of course, how we pay, have changed forever. CUs value innovation that benefits members. percent and 39.4

Innovation 152

Innovation Payments Millennials Survey 152

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. These are just some of the ways merchants are evolving to meet the commerce and payments needs of the modern-day connected consumer.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

SEPTEMBER 8, 2020

And across the board with every innovation, we see the same follow-up question: How can we do it faster next time? 68%: Share of millennial consumers who see reviews, recommendations and a familiar checkout process as critical to their purchase decisions. 20%: Average portion of their total wardrobe that a consumer actually wears.

Meeting 147

Meeting System Millennials Innovation 147

PYMNTS

JANUARY 22, 2020

That fundamental mismatch between an aging population and the current capacity for care in existing health systems has driven a host of smart products to the market, aimed at leveraging an increasingly connected world to meet the rising demand for healthcare services among seniors. The size and scope of those efforts vary quite widely.

Innovation 219

Innovation Technology Groups Study 219

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. Sure, millennials and bridge millennials use apps the most for planning in-store purchases — 47.9 PYMNTS defines bridge millennials as consumers between 30 and 40 years old. percent and 42.8

Innovation 123

Innovation Retail Millennials Mobile 123

PYMNTS

DECEMBER 5, 2017

The persistence of legacy infrastructure can often throw sand into the wheels of digital payments progress at the very same time that consumers demand innovation — and options that are faster, cheaper and evermore secure. From millennials to baby boomers, all want payments to keep up with their lifestyles. Alphabet Soup.

Meeting 140

Meeting Payments Millennials Industry 140

PYMNTS

JANUARY 16, 2020

As the travel industry shifts into higher digital gear, and increasingly responds to the needs and desires of new consumer groups — millennials and Gen Z among them — some players are getting left behind and making their way into the history books. That’s the general case with travel search startup Hipmunk. Larger Travel Trends.

Millennials 142

Millennials Meeting Innovation Mobile 142

PYMNTS

AUGUST 4, 2017

However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. Many players in the financial services market were already launching innovative solutions without knowing which guidelines the Fed would recommend for the U.S.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

OCTOBER 1, 2019

No matter what happens with the deadline (one can expect bigger operators to generally meet it, while a good number of mom-and-pop operations will not, he said), the new date provides fresh opportunity for convenience stores and gas stations to become better at customer experience and engagement.

Innovation 167

Innovation Customer Experience Retail Operations 167

PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. Among millennials, 45 percent report having no primary care doctor. That’s not the only area of pharmacy retail innovation. Delivery Programs.

Retail 132

Retail Innovation Houston Customer Experience 132

PYMNTS

MARCH 8, 2017

based VocaLink , the 2016 recipient of NACHA’s Payments Award for innovation, expansion and development of products supporting faster payments to increase payments access, efficiency and security across the globe. But Evers also said that Thailand’s success with faster payment innovations can offer lessons back in the U.K.

Meeting 109

Meeting Payments Millennials Innovation 109

PYMNTS

JUNE 8, 2016

In a payments landscape that is ever-changing and rapidly growing, having a focus on innovation that takes that same approach is significant. As Peter Read , President of Peoples Card Services , recently pointed out to PYMNTS, needs are never static, and neither should the payments innovation aimed at addressing them.

Innovation 100

Innovation Millennials Cards Fintech 100

PYMNTS

NOVEMBER 6, 2019

In the latest Disbursements Tracker , PYMNTS analyzes the impact of instant payments and disbursements in a variety of use cases and industries, as well as how payment innovation continues to grow and change in accordance with consumers’ disbursements needs. Instant Payment Innovations. Zelle competitor Venmo is also on the rise.

Millennials 107

Millennials Payments Cards Survey 107

PYMNTS

JUNE 16, 2016

A lot of fuss is made over millennials and their proclivities toward things being easy. So, when it comes to something like digital banking , it’s not so much about finding what’s easy as it is about finding what service best meets millennials’ needs. Millennials to big banks: No thanks ….

Millennials 100

Millennials Mobile Digital Banking US 100

PYMNTS

JULY 22, 2019

They grilled execs from Google, Amazon and Facebook over claims of their size and power, which is said to be driving smaller companies out of business, reducing opportunities for new innovators to emerge and tilting the competitive playing field too far in their direction. That’s what teenagers did 34 years ago for fun.

Innovation 170

Innovation US Maine Google 170

PYMNTS

DECEMBER 6, 2019

Accounts payable (AP) departments must evolve to meet the needs of gig workers, who typically make a living stringing together individual projects or gigs on the side to cover living expenses. Deep Dive: Redesigning Corporate Payments For Gen Z And Millennial Consumers. Download the Tracker to read the Feature Story.

Tools 186

Tools Payments Millennials Strategy 186

PYMNTS

DECEMBER 6, 2018

Gass’ hope is to help push the Kohl’s base lower, as she is looking to draw millennial customers to the brand as their new go-to location for merchandise of all kinds. The brand, according to President Sona Chawla, takes what it calls a “surgical approach” to innovations. The store manager is CEO,” Gass noted. We’re Middle America.

Millennials 109

Millennials Branding Retail Milwaukee 109

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors. By 2020, it could be as many as 50 billion.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

OCTOBER 2, 2019

The travel market is changing and companies are evolving to meet consumer expectations. Travel companies are also placing more emphasis on experiences and adventure, which is intended to appeal to millennials who prefer experiences over things. percent) of bridge millennials and conventional millennials (54.2 Innovations.

Millennials 126

Millennials Study Innovation United States 126

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

JUNE 4, 2019

Cars and quick-service restaurants (QSRs) have been interconnected since drive-ins were the latest innovation. Mobile Ordering Appeals to Millennials. Meeting consumer demand is vital. In the Digital Drive report, bridge millennials, ages 30 to 40, had higher than average use of placing orders while in a car — 48.1

Millennials 184

Millennials Google Mobile Report 184

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

JULY 1, 2020

The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech. The rate rises to 60 percent among bridge millennials, those between the ages of 30 and 40. . This prospect represents risks and opportunities for FIs.

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

FEBRUARY 19, 2020

Trade shows, corporate board meetings and business fundraisers are important parts of companies’ operations, but are difficult to pull off. B2B sellers know they must offer eCommerce sales channels if they want to appeal to today’s corporate buyers — many of whom are millennials. Deep Dive: Keeping Online B2B Shopping Safe And Simple.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. With mobile banking technology on the rise, it has seemingly become more important than ever for banks to stay on top of the latest digital innovations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MAY 11, 2020

Before COVID-19, she said, millennials and high-income earners were the ones with the highest churn rates, because these are the groups most likely to develop “subscription fatigue” in response to the inundation of options. Innovating To Capture The New Customer. It’s a fact that the recovery process will happen, she pointed out.

Millennials 228

Millennials Retail Groups Survey 228

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. One of the biggest lessons would perhaps come as a surprise to many in the SMB FinTech space.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

APRIL 25, 2016

Meeting customers where they are — and giving them content in the way that they consume it — makes sense for Nordstrom , a retailer that saw about 22 percent of its 2015 sales come from eCommerce operations. . “We wanted to be really engaging and enable them to participate in our brand.

Millennials 100

Millennials South Carolina social media Oregon 100

William Mills

APRIL 5, 2016

The Association for Financial Technology (AFT) held its 2016 Spring Summit Meeting in Orlando, Florida this year, and both Kelly Williams and I made the trip to learn more about what’s happening right now in the banking industry as well as what trends to expect in the future. Millennials make up 80 million people in the U.S.

Millennials 40

Millennials Meeting Trends Florida 40

PYMNTS

JULY 25, 2019

In an interview with PYMNTS, Deirdre Ives, CEO and managing director at Wirecard North America, noted that when it comes to innovation, issuers face challenges in meeting the needs and expectations of a diverse populace of users spanning borders and cultures. That’s especially true among younger users such as millennials.

Payments 189

Payments Innovation Examples Cards 189