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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z. Around the Payments And The Platform E conomy.

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Deep Dive: Why Contactless Payment Innovation Is Key For CUs Amid The Pandemic And Beyond

PYMNTS

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. The High Stakes Of Offering Contactless. CU members in particular have a growing appetite for digital payment options.

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Deep Dive: How Customer Behaviors Drive Demand For Mobile Disbursement Innovation

PYMNTS

Companies are continuously trying to meet these customers where they are, which means they must offer their full range of services via mobile — including hassle-free disbursements. Millennials are among the top financial app users: 94 percent of surveyed millennials use P2P apps like Venmo and Zelle.

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How Credit Unions Can Win The FinServ Innovation Game

PYMNTS

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

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Welcome To The New C-Store Innovation Game

PYMNTS

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

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NEW REPORT: Millennials Raise Credit Unions’ Innovation Bar

PYMNTS

In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers. Embracing Tech Change to Win Over Millennials. Around the Credit Union World. The ITMs are just the latest of SAC FCU’s tech upgrades.

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CUs Face A Generational Innovation Divide

PYMNTS

As such, CUs need to ensure that their websites and mobile apps are meeting their members’ expectations. Though not the top priority for onboarding members, these features play an essential role in convincing Gen Z, millennials and Bridge Millennials to sign up with their current CUs. About the Credit Union Innovation Playbook.