PYMNTS

JUNE 26, 2020

Many banks braced themselves for an oncoming surge in the number of consumers accessing their financial accounts online or via mobile banking apps, but safely and seamlessly providing that access remained tricky for many in the space. How N26 Is Using Cloud Core Banking for Nimble Mobile Innovation.

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Meeting Mobile Digital Banking Tools 227

Bank Innovation

MARCH 15, 2018

EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI. BMO customers shouldn't get too excited about handing over control of their financial lives to the bot yet, though.

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social media Meeting Technology Company 306

PYMNTS

NOVEMBER 4, 2020

Research confirms that QSR patrons are seeking multiple online and offline ordering methods. These innovations have revolutionized diners’ experiences and transformed the purchasing process. The Evolution Of Ordering. Such an approach is essential to attracting new customers and enhancing profitability under any circumstances. .

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Meeting Payments New York City Denver 230

Bank Innovation

FEBRUARY 6, 2017

Companies from a wide range of fintech are finalists in the demo contest at Bank Innovation 2017, the event announced today. A total of 12 companies will demo at Bank Innovation. The finalists were chosen from applicants from around the world. The winning startup will be named Best in Show. Read More.

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Innovation Meeting Technology Fintech 150

Perficient

MARCH 1, 2021

Today, Perficient colleagues are excited to welcome 25 new women to the tech industry as the first Perficient Bright Paths training program kicks off at an online pop-up campus in Detroit! Be intentional about who you meet along the way. Perficient is proud to help #ChangeTheRatio in Detroit. READY TO GROW YOUR CAREER?

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Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Your Digital Transformation Journey Seeing the world through your customers’ eyes is the best way to meet their needs.

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Digital Strategies Strategy Report Customer Experience 419

PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. percent of respondents in an early March survey said they were using their mobile devices to shop more often.

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Bank Innovation

JANUARY 19, 2018

The Commonwealth Bank of Australia today unveiled its own chatbot, called Ceba, that performs more than 200 banking tasks, including activating cards, paying bills, receiving bank statements, and more. Check out the video of how Ceba works. Ceba will first be rolled out to 6.2

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PYMNTS

NOVEMBER 9, 2020

My expectation is that consumers will — like a lot of the experiences they have in the online world — want to see more of that digital experience in stores,” Dravenstott said. “But But I think it’s more important for retailers to meet the [digital experience] expectations of consumers,” he said. The Right Side Of Privacy.

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Retail Innovation Video Chicago 277

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. And beyond this warehouse news, the eCommerce company is also experimenting with other – perhaps sexier – shipping innovations. That’s the story involving Amazon (and, it seems, The Home Depot as well).

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PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P. Bill Marvin , CEO at J.P.

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Innovation Payments Trends Regulation 289

Bank Innovation

APRIL 3, 2018

Open Banking is a buzzword — among bankers, anyway. Most customers have never heard of it, though they do want access to their bank account in other products, like the iTunes Store, Amazon, or Mint.com. Ron Shevlin noted on Twitter: I bet if I surveyed consumers and asked “Do you want “#OpenBanking?” a decent % […].

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PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And digital innovators are devising new ways to deliver food to consumers.

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Innovation Mobile Groups Indiana 192

Perficient

AUGUST 26, 2020

Traditionally a buyer would experience the product and its features first-hand, determine if the product will meet expectations, and make purchases in an office setting. Businesses must adapt to other digital methods to differentiate from the competition and successfully make sales online. Personalize the Customer Experience.

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How To Customer Experience Online Analytics 420

PYMNTS

JANUARY 14, 2021

percent of grocery shoppers are ordering groceries online to be delivered at home more now than they did before the pandemic began, while 21 percent are ordering grocery for curbside pickup more than before, and 11.9 percent are ordering groceries online to be picked up in-store more than they did before. Our research shows 22.7

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Meeting Retail Arkansas Millennials 165

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

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Innovation Millennials Technology Examples 215

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. Those services include visual searches, hyper-personalization and seamless omnichannel functionality — all to weave together online and brick-and-mortar to enhance the consumer experience.

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Retail Innovation Examples Online 184

PYMNTS

OCTOBER 6, 2020

Many businesses have been forced to go online or shutter their doors in the wake of reduced brick-and-mortar foot traffic. SaaS providers such as HealPay can also help firms encrypt card transactions processed on their websites so they meet PCI compliance standards — an action that is growing more important as the pandemic progresses.

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PYMNTS

APRIL 13, 2020

Companies are continuously trying to meet these customers where they are, which means they must offer their full range of services via mobile — including hassle-free disbursements. B2B Payment Innovation Struggles. billion users by the end of the year. The Mobile Disbursements Landscape. consumers now use mobile payment apps.

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Mobile Innovation Millennials Payments 232

PYMNTS

JANUARY 28, 2021

The rest are more inclined toward digital native shopping experiences in which they shop online and have products delivered to their homes.”. edition found that “merchants with the highest scores offer a balance of online and in-store sales,” the new U.K. Similar to how the U.S. They do suggest that U.K. Thirty-five percent of U.K.

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Meeting Study United States Online 176

Bank Innovation

MARCH 14, 2019

Customers increasingly expect banks and other financial institutions to meet them where they are with full functionality, said panelists at Bank Innovation Ignite 2019 in Seattle on Tuesday.

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Seattle Meeting Innovation Online 199

PYMNTS

DECEMBER 29, 2020

Avidia — like other banks around the world — has been forced to make numerous changes to its brick-and-mortar and online services to provide proper safety precautions while serving customers. Online innovations . billion in assets. We were able to set a way to connect with customers over the phone and verify them that way.” .

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Meeting Massachusetts Tools Digital Banking 195

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo has come off a funding round with $12 million, according to a press release. The digital transactions are likely to meet the targets set by the country’s central bank. We fully support their vision to bring many more Filipino businesses online.

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Payments Capital Online Meeting 300

PYMNTS

NOVEMBER 1, 2020

The solutions will aim to bring omnichannel buying experiences to boost revenue and profit potential, the release says, especially as digital commerce continues to accelerate in use and innovation. Instead, he said they should focus on setting up online payments first, ensuring that customers have the easiest experience possible.

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Operations Meeting Online Innovation 247

PYMNTS

APRIL 30, 2020

This shift to primarily digital comes with some perks, such as easier transactions and more connectivity for CU members, but it also means an increase in online payment volume that represents an irresistible opportunity for fraudsters.

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Data Meeting Arizona Analytics 188

PYMNTS

NOVEMBER 20, 2020

“But I think people are now realizing that there’s a convenience factor in addition to the safety factor, around getting what you want and not wasting time going to a retailer,” he added, pointing to the discrepancy of discovering items are out of stock in-store versus the certainty of ordering something online and knowing it’s coming.

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Innovation Retail Online Data 214

PYMNTS

DECEMBER 30, 2020

Whether through the use of online marketplaces or proprietary supplier portals, B2B sellers embraced the opportunity to connect with business customers online, while buyers reciprocated by sourcing, procuring and paying for goods the way they do in their personal lives. Embedded Finance.

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Online Meeting Payments Fintech 302

Perficient

JULY 30, 2020

Employees who used to meet up for bowling , mardi gras parties , and game night are now celebrating in different ways. Earning this employee-voted designation is especially meaningful because many of the ways our colleagues connected in daily life as a team have changed. LOUIS SPIRIT: When Winners Unite: Perficient Partners with the St.

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St. Louis Missouri Minnesota social media 530

Perficient

JANUARY 12, 2021

Smaller financial institutions will have to be more innovative and rely on third parties and as-a-service based solutions to specifically address the needs of the niche market they are servicing. Small Business Innovation. The top banks have the funds, technology, and development teams to make this happen. reached 31.7 businesses.

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Trends Fintech Customer Experience Innovation 332

PYMNTS

NOVEMBER 3, 2020

Sprinkles , a Beverly Hills, California-based confectioner, was as prepared as a QSR could possibly be for the rush to online ordering, payments, pickup and delivery. Sprinkles adopted online ordering nearly a decade ago for custom cakes and catering. Meeting the Pandemic Challenge.

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PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. It is no longer feasible to wait until the end of the month to handle expense reports and supplier payments, forcing firms to search for digital innovations that can keep their cash flow in check.

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Management Cards Company Innovation 268

PYMNTS

NOVEMBER 27, 2020

Businesses moving their payments online face fraud concerns, which — coupled with the frequently exorbitant costs of upgrading legacy systems — can be enough to convince many to stick with their existing paper-based methods. The push for real-time payments is often stymied by challenges to its implementation, however.

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Meeting Fraud Survey Security 238

PYMNTS

JANUARY 1, 2021

As reported in this space , the DSA and DMA cover online marketplaces, social media and other platforms. The proposal also mandates more disclosure on "online advertising and on the algorithms used to recommend content to users.". The seeming intent across the pond to reign in Big Tech’s scope also is echoed in the U.K.

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Regulation social media Course Apple 352

PYMNTS

JANUARY 21, 2020

The question for the 2020s, and the focus of her remarks at the big show in New York last week, is about innovations itself — what is truly leading in innovation and what constitutes being a laggard? The latter is innovative; the former is, well, just a tweak. Testing Innovation . The answer, she noted, is complex.

Retail 168

Retail Innovation Data New York 168

Perficient

JULY 15, 2020

We ask a few questions and formalize the conversation where we address the Customer Experience Mapping Then we make sure there is executive sponsorship involved in this and introduce the idea to them in a follow up meeting We have a few standard templates – which can be customized to the end client addressing their challenges.

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Data Customer Experience Analytics Industry 497

PYMNTS

APRIL 23, 2020

More banks are therefore moving away from legacy core systems to embrace cloud-native architectures to power automation and meet the speed expected by consumers, securely. The partnerships are part of a larger plan by Lloyds Bank to enhance its online banking offerings, an initiative that began in 2018. The bank has designated $3.7

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Digital Banking Security Innovation Google 262

PYMNTS

JANUARY 26, 2021

CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. The goal was to create virtual channels where members can interact using mobile and online banking, and its improved customer center. Read the full Deep Dive in the Tracker. About The Tracker .

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Tools Los Angeles New Jersey Trends 276