PYMNTS

MARCH 26, 2020

But the FinTechs, Baird noted, are adapting and innovating around that issue. And in the era of open banking and expanded opportunities to leverage data to improve the financial services user experience, being trusted is more important than ever.

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

NOVEMBER 19, 2020

The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. . He added that this level of digital engagement can be a boon to user experience.

Boston 200

Boston Fraud Meeting Mobile 200

Perficient

SEPTEMBER 29, 2020

In order to meet customer demands, organizations are looking to expand their digital process automation (DPA) services. Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience. Learn More.

Report 340

Report Analysis Strategy Technology 340

PYMNTS

MARCH 17, 2020

Yet to truly serve the modern treasurer, she told PYMNTS’ Karen Webster, financial institutions must meet corporates where they are, to help get them to where they want to be. While banks provide the global scale and security treasurers need, FinTechs can provide targeted solutions and an elevated user experience.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

AUGUST 1, 2019

But how much are FIs really investing in blockchain and artificial intelligence (AI) compared to more foundational innovations? The latest Innovation Readiness Playbook looks at where FIs have been focusing over the past three years and what their plans are for the near future. When asked about specific innovations, 56.1

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

SEPTEMBER 24, 2019

With a lot of technology and technical innovation,” said Cohen, “people are always looking at it from a particular point of view, and that lens and those glasses – rose-colored or otherwise – are coming from a very specific individual with priorities and use cases in mind.”. It’s difficult to guard against experts in fraud.”.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. One of the ways that these websites are able to differentiate is through user experience. More Innovation.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

APRIL 24, 2020

However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. Among FinTechs that are interested in developing new peer-to-peer (P2P) payment, real-time payment and installment credit products, PYMNTS research shows that half intend to sell those products directly to their end-users.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

DECEMBER 29, 2020

There's an opportunity for banks to think about innovation, to modernize current workflows and to leverage some of the innovation that is happening within the FinTech community," he said, noting that the cost of such collaborations should be only one of several factors when considering whether to collaborate, and with whom.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JULY 16, 2019

Banks and merchants are racing to meet the Strong Customer Authentication (SCA) deadline as September 2019 approaches. Social media giant Facebook is facing yet another batch of complaints around its practices in the region, with more claimants asserting it is not meeting GPDR requirements under the law.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Looking into the future, everything is about connection, which is available thanks to APIs,” said Dux.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

NOVEMBER 5, 2020

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing Complexities.

Online 358

Online Strategy System Technology 358

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. contact-form-7].

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments. billion.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

OCTOBER 29, 2020

Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. How Cloud Innovations Augment Business Payments. Cloud computing technology can help FIs take a significant step toward meeting customer expectations for B2B payments without compromising security, said Swanback.

Payments 213

Payments Fraud Meeting Security 213

Insights on Business

JULY 17, 2019

Either way, gaps persist in the ability of staff to use tools effectively, make risk-aware decisions and meet emerging requirements with up-to-date capabilities. User experience, or relative effective ease-of-use, is a key driver of engagement. Another is a low touch, zero training model.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

JANUARY 18, 2022

Last year saw workers around the world move out of survival mode and dedicate themselves to finding solutions to meet the needs of our new reality. Onbe CEO Bala Janakiraman expects that innovation to continue as more organizations embrace the digital transformation that working remotely requires.

eBook 159

eBook Meeting Resources User Experience 159

Perficient

DECEMBER 11, 2020

There is no shortage of user problems and tasks nor product features and functions to explore, and product teams live for finding new solutions. But too often, product teams become distracted by the thrill of a new user experience or the awe of a new technical innovation to pause long enough to make sure it makes economic sense.

User Experience 309

User Experience US Study Community 309

Perficient

FEBRUARY 22, 2023

All I can do is hopefully lay out some ideas and concepts to help you and your teams make the decisions that are best for your organization and your specific challenges, whether they be in customer experience, innovation, claims, data usage, etc. How are your systems set up to provide customers with seamless experiences?

Trends 275

Trends Customer Experience Data Case Study 275

PYMNTS

SEPTEMBER 11, 2017

Yet no one is in a better position to leverage those innovations than banks, and Shields believes the right perspective will open their eyes to the possibilities. She sees online banking as a great compliment, but says that ultimately these customers want to work in their own business applications, so that’s where banks need to meet them.

Fintech 190

Fintech Innovation Data Technology 190

Perficient

JUNE 24, 2023

Companies can set themselves up for future growth and innovation by adopting new technologies like AI, virtual reality, voice commerce, and blockchain. Future-proofing: For marketing and content processes to be safe for the future, they must be able to adapt to changes in technology.

Tools 251

Tools Analytics Digital Strategies System 251

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Regulation is perhaps the strongest driver of Lithuania’s FinTech-friendly environment. But financial regulatory compliance can be a headache for any market.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

FEBRUARY 26, 2020

Plus, the talent and experience the Lumin Digital team brings to the table are extremely impressive,” said Rick Hommel, senior vice president, technology and operations at VSECU. . Lumin Digital’s cloud-based banking platform offers members an integrated user experience that is on par with bigger banks.

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

PYMNTS

AUGUST 12, 2020

People love their sports teams, and much of that feeling is carried fan-to-fan in packed stadiums where the electricity of competition and comradery meet overpriced hot dogs and beer for an incomparable in-person shared human experience. It’s one of several COVID-era innovations from the fantasy sports brand.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

Cisco

JANUARY 10, 2023

Differentiate – Build, Buy, Partner; New User Experiences, Products, Services; Accelerated Product, Services, and Business Process Innovation; Distributed Ecosystem/ Connectivity and Intelligence. Cloverhound is skilled in delivering solutions with the best of innovation and simplicity.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

Cisco

DECEMBER 21, 2020

And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. How will you assure and secure user experience to any cloud from anywhere? Sticker shock would be a thing of the past for your cloud projects. How will you host legacy workloads?

Customer Experience 125

Customer Experience Innovation Policies Security 125

PYMNTS

NOVEMBER 23, 2020

When small businesses are looking for innovation … FinTechs have the ability to be [nimbler] and deliver the solutions that small businesses need. Here again, the sense is that established banks and FIs are quickly losing their comfortable lead as businesses leap into payment innovations – from instant to mobile – to meet imminent needs.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

DECEMBER 29, 2020

It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. While FinTechs and neobanks add value by focusing their attention on the user experience and business logic, their value isn’t being added in building better compliance functionality. “So

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JANUARY 8, 2021

That digital dive was difficult for many sellers and gave a stiff advantage in the competition to those who began the race this year already digital-enabled and ready to meet the eCommerce customer’s increasingly exacting experience requirements. SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261

Retail Online Mobile Customer Experience 261

Perficient

FEBRUARY 24, 2021

2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Deep offshore talent pools allow teams to quickly scale to meet the specific needs of each unique project.

Software 294

Software United States Strategy Industry 294

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. The fraud-fighting infrastructure uses an innovative scoring engine to analyze risks in real time for all payments. billion.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. Moving forward, Polancich said there will also be data integrations with back-office platforms like QuickBooks and Xero.

Millennials 168

Millennials User Experience Alabama Tools 168

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report. Availability of 24/7, real-time, up-to-date information.

Customer Experience 156

Customer Experience Payments User Experience Innovation 156

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. Banks are under pressure to provide better user experiences in an increasingly connected world, and our partnership with Visa will enable us to deliver that on a grand scale.

Payments 139

Payments Charlotte User Experience Innovation 139