Bank Innovation

JUNE 18, 2018

PREMIUM - The mobile app is at the top of most banks’ digital strategy. At BBVA Compass all innovation initiatives fall under Olalla’s business development department. And among the various innovation […]. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S.

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Mobile Digital Strategies Innovation Strategy 268

Perficient

APRIL 4, 2022

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

SEPTEMBER 18, 2020

This week's look at payment rail innovation is all about speed, both for legacy rails and new ones. Combining these elements, we are creating a broad platform with faster technology and smarter and better services that the industry can trust as a foundation for innovation towards their own end-clients," he added.

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Innovation Payments cryptocurrency Cards 291

Perficient

FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation. Learn More.

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Tools Innovation Resources Operations 531

PYMNTS

JANUARY 8, 2021

To do that, and to clear the next hurdle, Whisler said many financial institutions (FIs) still need to “modernize internally to be a 24/7 operation shop.”. And lastly, it will be critical to continue to innovate in a way that is still safe and secure. First is continuing education about the payments ecosystem as an experience.

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Operations Payments Industry Management 349

Bank Innovation

DECEMBER 27, 2016

2016 has been a year of many things. No, really, just look at this list of most trending Twitter topics of the year (spoiler: elections, Brexit and PokemonGo all made the list). But the memories are still fresh of, possibly, the most meaningful event in the fintech world: the Comptroller Read More.

Innovation 353

Innovation Trends Fintech Operations 353

Chris Skinner

APRIL 11, 2018

Recently, I’ve visited Tunisia, Egypt, Sudan and Ethiopia for example, and am bemused how none of these countries has a strong mobile wallet operator.

Mobile 284

Mobile Payments National Examples 284

Perficient

MAY 28, 2020

Oracle Utilities has long been a leader in industry applications for operations at power generation companies. Oracle’s suite of enterprise applications; ERP, SCM, EPM, and Data & Analytics all lead the industry to new fond levels of efficiency and innovation with special focus on the four desired areas of business outcome below; I.

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Analytics Customer Experience Risk Management Mobile 340

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. Apps on mobile phones and tablets with 4G connections introduced even more flexibility to consumers to watch movies and other video content anywhere they wanted.

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Perficient

JUNE 17, 2020

This has never been more critical, as our clients continually need to adapt and innovate rapidly to meet today’s unprecedented environment. In the same way, Perficient leverages our more than 1,000 full-time employees in our fully owned and operated global and domestic delivery centers to deliver quality with every client engagement.

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Software User Experience Meeting Resources 617

Bank Innovation

DECEMBER 15, 2017

Here comes the world’s first virtual transit card in Android Pay, well at least according to Google and Portland’s public transport operator TriMet, who teamed up to unveil the Hop Fastpass.

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Portland Google Operations Cards 286

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

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Innovation Data System Mobile 222

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

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PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Adapting To A Mobile, Contactless Normal . Much of the U.S.

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Operations Payments Cards Mobile 192

Bank Innovation

MARCH 23, 2020

We can do anything over video that a branch can do except handle cash and coin,” said Tracey Miller, senior vice president of operations at Pioneer Federal Credit Union. As customers practice social distancing and financial institutions close branches, banks and credit unions are increasingly helping consumers via video chats. “We

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PYMNTS

MARCH 12, 2020

The company also set up a multi-million-dollar subsidy program to reduce operating costs and capital risks for their merchants, in an effort to help them get back to work safely and efficiently. An Opportunity for Innovation . As the situation evolves, Wang told Webster, the innovative responses are doing the same.

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Innovation Policies social media Examples 283

PYMNTS

DECEMBER 31, 2020

percent made purchases via mobile in the last 24 hours. This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percentage points.

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Data Innovation Payments Millennials 277

Perficient

DECEMBER 15, 2020

I sat down with Tom Hogan , chief operating officer, and Andrea Lampert , vice president of people, to discuss the program in more detail. Tom Hogan, Chief Operating Officer, Perficient. Our hope is to introduce similar programs aimed at educating individuals and creating opportunities in the communities where we operate.

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Perficient

SEPTEMBER 15, 2020

Experiences in these sectors are becoming more consumer-like: channel-less, mobile, more visually oriented, and replete with easy-to-use features that maximize personalization, touch interactivity, and natural language search. Likewise, payors need to rethink all elements of interaction – from portal, to mobile, to authorizations, and claims.

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User Experience Innovation Branding Customer Experience 427

PYMNTS

JULY 9, 2020

When it comes to B2B payments, the mobile device has limited traction. Adoption remains limited largely by the decision of card issuers and banks to support the use of commercial and small business credit cards within mobile wallets. For mobile money FinTech MFS Africa , that opportunity extends into the B2B payment space as well.

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Mobile Payments Marketing Fintech 205

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. Increasingly, technology itself promotes a personalized experience. The partnership model can help offer a roadmap for CUs.

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Innovation Millennials Technology Examples 215

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

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Innovation Payments Branding Cards 223

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. How N26 Is Using Cloud Core Banking for Nimble Mobile Innovation. Developments Around the Cloud Banking World.

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PYMNTS

NOVEMBER 12, 2020

Corporates must look at the entire set of processes that govern operations, whether with their own clients or suppliers and with banking partners in the middle, he said. “Quite often, we think about digitization and we use that as a proxy for simple electronification,” Kanthadai told Karen Webster in an interview.

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PYMNTS

JANUARY 14, 2021

In Pakistan, for firms seeking to spur that adoption and to foster financial inclusion, it’s important to have a “cash in, cash out” mindset, as Erwan Gelebart, CEO of digital wallet, mobile payments and digital banking provider JazzCash , told Karen Webster in an interview. Apps — And Agents, Too .

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Mobile Payments Course Data 234

Perficient

DECEMBER 15, 2021

The Zelle widget can be added to the home screen of a mobile device, similar to a weather widget, so that bank customers can send money. While the widget eliminates the need to open BofA’s mobile banking app, users must have the BofA mobile app installed and authenticate their identity through biometrics or passwords.

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PYMNTS

NOVEMBER 24, 2020

These merchants have spent months considering their approaches and testing new ideas, and they are now better prepared to make the operational adjustments necessary to reduce the spread of the virus and to address weather-related challenges. On-site dining has not vanished entirely, and eateries are innovating to try to maintain this service.

Innovation 211

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Bank Innovation

JUNE 5, 2018

The cashless society we’ve been promised is still years away, and in the meantime, ATM innovation continues. A new venture between Mastercard and Diebold Nixdorf, a global ATM provider, sits at the intersection of mobile transactions and cash.

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ATM Innovation Mobile Operations 296

PYMNTS

NOVEMBER 19, 2020

The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely.

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Boston Fraud Meeting Mobile 200

PYMNTS

JANUARY 28, 2021

PSCU reported that the hike in mobile wallet credit purchases among its CUs’ members was nearly 48 percent by August 2020, while mobile wallet debit purchases climbed 22 percent during the same period. This change in consumer behavior is expected to remain even after vaccines are more widely distributed.

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Innovation Millennials Payments Mobile 187

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? Q: Finally, do you have any thoughts on upcoming ATM innovations and trends?

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Innovation ATM Software Policies 147

PYMNTS

DECEMBER 23, 2020

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward.

Mobile 207

Mobile Comparison Digital Strategies Operations 207

Bank Innovation

JULY 9, 2018

For a digital bank, time to market is one of the most important innovation mandates. For Lasha Gurgenidze at Tbilisi, Georgia-based TBC Bank, this mandate combined with low operational costs were the two fundamentals he and his team followed in launching TBC’s digital-first Space Neobank. “We

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Georgia Innovation Digital Banking Operations 284

Bank Innovation

SEPTEMBER 7, 2017

Mobile payments processor Square is filing an application to create an industrial loan company with the Federal Insurance Corporation. The move, which will reportedly take place today, will allow Square to own and operate an industrial bank without being subject to regulatory requirements of a bank holding company.

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Industry Mobile Operations Payments 312

Perficient

JULY 26, 2021

As the world becomes more mobile and digital, customers expect a seamless and efficient experience. Companies like Amazon, Apple, and Google have innovated the path for customer experience and integration, but the experience standards set by these CX leaders transcend all industries.

Customer Experience 294

Customer Experience Apple Google Study 294

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. The benefits of using digital B2B payments solutions extend far beyond their ability to support a decentralized workforce. RLJ Financial On Managing B2B Spend With Virtual Cards.

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Management Cards Company Innovation 268

Chris Skinner

JULY 13, 2017

This is forcing banks to replace systems that have been operating for three decades or more, and that is like ripping out the foundations of a building whilst ensuring the house doesn’t fall down. For example, China’s use of mobile payment services now outnumbers the volume of cash payments, with $5.5 It is not easy.

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