PYMNTS

OCTOBER 21, 2016

Some of the companies leading the omnicommerce charge recently concentrated their efforts on introducing innovative plans to expand both their consumer base and also bolster their payment offerings. Meanwhile, HSN introduced augmented reality (AR) shopping via its new app to grow the company’s mobile user base.

UX 100

UX Mobile Retail Online 100

Bank Innovation

MAY 30, 2018

The mobile phone is becoming the preferred method of banking for many customers. Bank of America just crossed the 25 million mark of mobile users, Chase has 30.1 million mobile users, and Wells Fargo has 21.2 So, it’s safe to say that mobile banking is crucial to a bank’s business as well. million users.

UX 220

UX America Mobile Innovation 220

PYMNTS

OCTOBER 30, 2018

Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Good UX vs. Security. That said, Oosthuizen noted, those younger developments often tend to focus on “good UX and the consumer experience — in terms of what works.

Mobile 184

Mobile UX Security Fintech 184

Bank Innovation

JULY 2, 2019

As mobile banking encompasses an ever-increasing number of features, banks are navigating how not to lose the customer in the process. Initially, mobile banking was a way for customers to check account balances on their phones, but most banks have added personal finance, investments and check deposit features in recent years.

UX 186

UX Mobile Retail 186

Bank Innovation

SEPTEMBER 28, 2017

EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical. To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […].

UX 306

UX User Experience Capital Fintech 306

Bank Innovation

FEBRUARY 27, 2017

Most established banks already have “innovation labs” – which focus on identifying fintech trends and partnerships – in place, and many test distributed ledger technology applications in “blockchain labs.” Labs – focus units tasked to tackle specific technologies and ideas – have been growing in popularity among banks lately.

UX 150

UX blockchain Trends Innovation 150

Bank Innovation

MARCH 27, 2018

A focus on simplicity and UX design that intimately appeals to younger users such as millennials and Gen Z users, fintech investor Ron Suber told Bank Innovation. EXCLUSIVE—What’s behind the growth of personal finance management platform MoneyLion?

Millennials 170

Millennials UX Fintech Innovation 170

PYMNTS

DECEMBER 9, 2020

As digital analytics firm Air360 Founder Florent Defontis told Karen Webster in a recent conversation, the trouble is that what a user experience (UX) designer likes is often very pretty and elegant, but that doesn’t necessarily mean an easy experience for the user. Knowing What You Don’t Know . Developing Data-Driven Design .

User Experience 241

User Experience Analytics Data UX 241

Bank Innovation

APRIL 17, 2019

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

User Experience 170

User Experience UX Report Financial Technology 170

PYMNTS

FEBRUARY 20, 2020

Without getting too deep into the details, Lucaciu has become a fan of Google ’s Angular platform, which allows one set of code to be written for web and mobile. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. of every 100 mobile browsers hit “buy” in Q4 of 2019, an increase of 0.1

UX 210

UX Retail Technology Mobile 210

Perficient

SEPTEMBER 21, 2023

The data from the business’s Salesforce org is then harmonized in Data Cloud, alongside any number of data sources such as mobile apps, or additional website platforms. When used in the correct way, intelligence automation will enable professional groups to have more time for innovation and increase work efficiencies.

Data 491

Data Tools Customer Experience Security 491

Perficient

APRIL 20, 2023

prefer to bank via a mobile app or website. They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table. The Landscape According to Forbes Advisor: 2022 Digital Banking Survey , as of 2022, 78% of adults in the U.S.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

JULY 23, 2020

That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. Narayan said that partly means using some of the best user experience (UX) innovation that tech players have brought to the space. The depth of these experiences available in card management is so robust.”.

UX 165

UX Cards Google User Experience 165

Bank Innovation

SEPTEMBER 28, 2018

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150

UX Report Study National 150

PYMNTS

JULY 10, 2019

The tech firms backed by the investment include systems app company OSLabs, speech technology startup Gnani.ai, IoT solutions provider Silvan Innovation Labs and a computer vision startup in its early stages. In terms of the OSLabs investment, De said that its suite of mobile apps are now available in Samsung’s Galaxy Store.

Samsung 109

Samsung UX Capital Mobile 109

PYMNTS

NOVEMBER 28, 2018

Another enhancement improves the user experience by including fully optimized mobile-first UX, support for retina-display ready devices, and refined API documentation. In addition, its underlying platform provides access to more than 50 network integrations across six markets and an ecosystem of more than 1.6 million end-points.

User Experience 183

User Experience UX Resources System 183

PYMNTS

APRIL 3, 2019

Ordering a cup of joe in the morning is standard practice for many, but customers couldn’t order it from their phones until 2015, when international coffee chain Starbucks launched order-ahead on its mobile app. Since then, the chain’s mobile orders have more than doubled and, as of 2018, made up 13 percent of all U.S.

Mobile 101

Mobile Innovation UX Security 101

Celent Banking

OCTOBER 10, 2016

A couple weeks ago I attended the Mobile Banking and Payments Summit in NYC for the first time. Consumers can misunderstand mobile wallets : Many users of Apple Pay, for example, have a poor understanding of how the system actually works, with many assuming Apple is in control of their card details.

Mobile 100

Mobile Payments Apple Samsung 100

Perficient

JANUARY 12, 2021

From a customer experience (CX) point of view, AR allows consumers to utilize features within a desktop and mobile device that enable them to both interact with the product and determine its suitability to their unique needs and have a virtual product experience opportunity. Giving the Consumer Control.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

NOVEMBER 1, 2018

report: “The rise of digital innovators in financial services presents a significant threat to the traditional business models of retail banks.”. FinTech firms, instead of seeking to break through the banking walls and create a new payments world, are instead “helping to enable many of those innovations for those banks.”

Fintech 191

Fintech UX Mobile FDIC 191

PYMNTS

JANUARY 14, 2020

“Financial services and payments companies today are required to enable and support innovative new ways for customers to conduct financial transactions from any device, and from any location, without exposing themselves or their data to risk,” he said. Greater Security Without Compromising UX.

User Experience 253

User Experience Security Payments Compliance 253

South State Correspondent

JANUARY 23, 2023

Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. How can our mobile banking app be more inclusive to older adults? Make a mobile banking wireframe so a customer can report a problem at a specific branch.

Tools 370

Tools Examples Data Analysis 370

PYMNTS

MAY 28, 2018

With Tanda, we wanted to introduce the concept to mobile U.S. Key learnings around audience segments, engagement rates, consumer preferences, and UX will inform the projects we are creating, and how we improve the ones that are already in the market to fuel future innovation.”.

UX 100

UX United States Groups Tools 100

Perficient

MAY 31, 2023

Open Source Is Essential for Modern Development These freedoms, for Stallman and open-source advocates everywhere, are part of what makes open-source a huge driver of innovation. Perficient partners with many open-source companies to deliver innovative, scalable solutions to our clients. Contact one of our strategists today.

Software 251

Software Study User Experience Innovation 251

Fintech Labs Insights

NOVEMBER 8, 2016

As recently as 2010 they were the last major bank to launch a native mobile banking app. Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. Its latest innovation? Customers can also elect to receive the alerts through email. Another thing I really appreciated.

UX 17

UX Capital Mobile User Experience 17

PYMNTS

FEBRUARY 13, 2018

Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT. Adore Me was one of the first companies to use Google’s angular technology on its website and within its mobile app. The innovation is groundbreaking in customer experience within the world of eCommerce,” Capuono said. “It

UX 101

UX Branding Innovation User Experience 101

PYMNTS

JULY 14, 2016

Emil Bergh, Fab’s senior UX designer, said that the technology grew out of a hackathon the company held in February that tasked developers to find ways to “reinvigorate” the company and its image, according to Internet Retailer. Mobile is very important and a big focus for us right now,” Bergh told Internet Retailer.

UX 100

UX Retail Branding Apple 100

PYMNTS

OCTOBER 24, 2018

Their stated need was for set of tools for prototyping, so that testing a voice app was a basically similar experience to test-running a regular mobile app.

User Experience 108

User Experience Los Angeles Google UX 108

Perficient

OCTOBER 19, 2020

PWAs could be an alternative to replace native apps because their capabilities and features are similar, which creates an opportunity to significantly reduce the technical skillsets required to reach users across desktop, mobile web, and native applications.

User Experience 309

User Experience Technology Software Mobile 309

PYMNTS

NOVEMBER 25, 2019

Google’s expertise is in UX design,” he noted. “By Consumers are increasingly using online and mobile channels – and living in ecosystems like Google and Amazon where they shop for, discover and buy products. He offered a general illustration to make that point.

Google 272

Google Fintech Payments Apple 272

Fintech Labs Insights

SEPTEMBER 23, 2015

Leading technology companies will showcase their latest tools, APIs, and case studies to help fintech developers optimize their innovations. Seeing Payments , Big Data and Mobile as major themes reminds us what matters most to those building tomorrow’s fintech today. Many themes remain front and center after a year.

UX 12

UX San Francisco Case Study blockchain 12

Fintech Labs Insights

MARCH 3, 2016

Furthermore, banks face a challenge of keeping up with continuous market innovation such as wearables, augmented reality and geolocation. I do not approach the constant financial innovation as a threat for banks, but rather an opportunity to adapt existing resources and provide better service for banking clients.

UX 12

UX User Experience US Tools 12

PYMNTS

NOVEMBER 18, 2016

billion in EU funds aimed at promoting an innovative economy after joining the EU in 2014. Growth in FinTech activity specifically has resulted in the arrival of many startups that are serving as a catalyst for innovation throughout the country. Poland brought in €7.2 Warsaw is home to the third Google Campus in Europe.

UX 100

UX Google Innovation Meeting 100

PYMNTS

MAY 24, 2017

For the past decade, brand experiences have moved from thinking from a PC-first mindset to a mobile-first mindset. MW: I think the best way to think about it is to make a parallel to the world of web or mobile. I don’t think voice is even on the measure of mobile. Business primarily is talking to other people.

Mobile 100

Mobile Software Tools UX 100

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? If you take price out of the equation, the internet has become the petri dish for competition and acceleration and innovation. Even in the most rural pockets of the U.S., But some will — some are.

Retail 101

Retail How To User Experience Innovation 101

Fintech Labs Insights

JANUARY 12, 2017

Efigence is a technology company specializing in designing customer experience and implementing innovative technologies for banks and financial services. Tailored UX for unique look-and-feel. Paweł Haltof, Innovation Director & Board Member. He is an interdisciplinary project team leader, CX/UX strategist and researcher.

UX 12

UX Digital Banking Customer Experience Innovation 12

Gonzobanker

FEBRUARY 23, 2022

As the collision of traditional banking and fintech continues, there will be more competition and more innovative banking solutions due to the increasing number of actors seeking defensible niches and operational scale. As the gold rush period shakes out, Cornerstone predicts only one in five banks will have a strong enough I.T.

Community Bank 105

Community Bank Strategy Risk Management Fintech 105