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Cash Is Extremely Expensive For Small Biz, Study Says

PYMNTS

Innovation in the sector has never been greater, but small and medium businesses must keep pace with change. economy, and their success is critical to our national growth.” Sage researchers, for another report, its annual Payments Landscape study, also found that the importance of cash is on the wane.

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Study: Google Grows Market Share In Europe Despite Anti-Competition Order

PYMNTS

Despite an order from the European Union ’s antitrust watchdog to curb its anticompetitive practices, Google continues to boost its market power, according to Reuters , which cited a study released Monday (Sept. In response, Google said the figures in the study ignore the facts. billion euros ($2.8 billion) for the offense.

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How To Do Better Against National Bank Lending Competition

South State Correspondent

Unfortunately, banking is challenging to study, and some banks inadvertently ignore their significant competitors. Many existing community bank customers and prospects are also national bank customers. There are now many online, nationally-focused lenders that are capable of an entire virtual relationship.

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What Innovators Can Learn From Netflix

PYMNTS

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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Innovation Is Key to Credit Union Survival

PYMNTS

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 Our study shows that 42.1

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NEW STUDY: Why Fast Food Isn’t Innovating Fast Enough

PYMNTS

In short, customers want innovation, but restaurants, largely, aren’t giving it to them. The Index’s inaugural edition explores why companies in the $230 billion QSR space struggle to innovate, and how they can change that reputation. According to PYMNTS research, most brands in the QSR space are losing the innovation race.

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Banks can take cues from challengers on digital customer acquisition: Gartner

Bank Innovation

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

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