PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Service merchants are very much focused on their profession and giving great customer service — that’s difficult to do online.”. Innovation Role.

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Innovation Retail System Course 147

PYMNTS

NOVEMBER 20, 2020

At a time when the coronavirus has already changed so many aspects of our daily lives, a revision of this post-Thanksgiving retail tradition only makes sense. That prompted the overwhelming majority of big-box retailers to follow suit, except for a few dollar stores and the major pharmacy chains. Not Just Retailers Are Reacting.

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Retail Online Oregon Samsung 211

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

OCTOBER 12, 2020

Online marketplaces are connecting retailers, consumers and nonprofits amid the pandemic. And online shopping and digital fraud are increasing simultaneously, but merchants can take steps to ensure that debit-based card-not-present (CNP) transactions are kept safe. 92%: Portion of U.S.

Retail 146

Retail Innovation Technology Security 146

PYMNTS

JUNE 10, 2020

In investments, retail dispute management firm Chargeback closed a funding round to speed up growth and to help retailers reduce credit card disputes. And in tech, the future of retail may include mobile scanning. 42%: Share of consumers who are engaging in even the most routine activities online.

Retail 150

Retail Technology Innovation Data 150

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. That experience is one that is hard to gain as a vendor with new and exciting retail technology in the market.”. Customer Journey.

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Innovation Retail Metro Case Study 192

PYMNTS

NOVEMBER 29, 2019

you could be gearing up to buy gifts in store or online. In a season where tradition is key, retailers are setting new ones with the help of emerging products and services on this Black Friday. Rethinking Conventional Retail Wisdom . Shoppers weren’t done with physical retail; they just wanted something different.

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Retail Innovation Online Meeting 151

PYMNTS

SEPTEMBER 19, 2019

Apparel used to be mostly a brick-and-mortar retail experience, but that has changed drastically over the last few years – and has been one of the main innovations when it comes to commerce related to the clothes we wear. But at this point, it is also mostly table stakes in the race to bring apparel retail online.

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Retail Innovation San Francisco New York City 137

PYMNTS

AUGUST 19, 2019

Retailers need to work harder to get more consumers to download mobile commerce apps, one of the main areas of focus for retail going into the 2020s. percent of respondents who shop mostly online and 44.5 percent of respondents who shop mostly online and 44.5 More specifically, 77.6 Even more on point, “42.6

Retail 165

Retail Mobile Innovation Maine 165

PYMNTS

APRIL 2, 2020

Retailers are under the gun to bolster their messaging and ordering capabilities for online shopping, as eCommerce becomes strained amid the coronavirus. Data: 30K: Minimum number of retailers that are alerted to theft by Indyme’s sensors and hardware. 42%: Share of retailers who cite concerns about consumer confidence.

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Retail Innovation Data Online 151

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

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Retail Online social media United States 131

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

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Innovation Retail social media Apple 166

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. In-store sales, notably, is where the retailer needs to see growth. percent, it wasn’t as much as the retailer wanted to see. Larger Trends.

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Video Innovation Retail Apple 120

PYMNTS

MARCH 20, 2019

For instance, why are there significant, revenue-draining gaps between what merchants think about payments innovation and what they actually do? Koopman and Karen Webster recently engaged in a discussion about how those gaps apply to a very specific but lucrative part of the retail landscape: the health and beauty product space.

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Innovation Retail System Payments 139

PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. You cannot replace that experience (online).”

Retail 125

Retail Innovation Technology Mobile 125

PYMNTS

JANUARY 10, 2020

Big-box retail is getting a refresh for 2020, at least in some parts. The big-box membership retail store saw its sales continuously rise throughout the holiday season, according to a report by The Wall Street Journal. Other innovations are taking place, including at Walmart. Take Costco. Grocery Robots.

Retail 130

Retail Innovation New Hampshire Online 130

PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Here’s some news: Amazon is not unbeatable.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

JULY 15, 2020

Livestreaming online shopping is finally gaining momentum in the United States, via an evolving business model from Glamhive. In the automotive arena, sellers have implemented third-party technology such as virtual retailing to enable a completely digital vehicle sales process.

Retail 130

Retail Technology Cards Innovation 130

Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

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Retail Strategy System Management 322

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. 67% : Share of Australian consumers who prefer to shop in-store rather than online.

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Retail Data Trends Online 187

PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

Retail 217

Retail Tools Online Meeting 217

PYMNTS

SEPTEMBER 17, 2020

“Our eCommerce capabilities have been a top priority and an area of growth for us since well before COVID, and the pandemic has only accelerated that focus and growth,” Petco Chief Digital and Innovation Officer Darren MacDonald tells PYMNTS. The exact scale of that shift is hard to quantify and MacDonald did not give specific numbers.

Online 238

Online Retail US Industry 238

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. 14, Reuters reported about a week ago. The Right Fit. Nike and Voice.

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Innovation Retail Google Online 116

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

OCTOBER 7, 2019

As consumers get more visual, so, too, does retail, and that is helping to fuel some significant innovation. Indeed, 3D mapping stands as one of the latest ways that spatially focused technology promises to improve the retail experience. All of that provides an opportunity for visual innovation. Among them? 3D Modeling.

Retail 116

Retail Innovation Analysis Mobile 116

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. These lanes allow customers to order and pre-pay online and pick up at a designated time. Loyalty, too, is a source of innovation. Contactless Payments.

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Innovation Retail New York City Minnesota 153

PYMNTS

NOVEMBER 27, 2019

And in retail, luxury and upscale commerce is undergoing significant changes as holiday shopping kicks off and a new decade nears. percent: Portion of sharing economy platforms that require new users to submit ID documents online. percent: Portion of sharing economy platforms that require new users to submit ID documents online.

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Retail Innovation Fraud Data 167

PYMNTS

JULY 17, 2020

The rise in online shopping amid the pandemic is making digital payment options essential to healthy cash flow. And shoppers want technology solutions like self-checkout in post-COVID-19 retail environments, while healthcare companies are teaming with pharmacies to provide patients with access to primary care clinics.

Retail 136

Retail Innovation Payments Data 136

PYMNTS

JUNE 27, 2019

That sense of hope is a big part of childhood, and it applies as well to retail aimed as children, as least going by current developments involving Toys R Us. That news is another recent development in the world of children’s retail, where innovation continues. Retail Recommendations. Hope springs eternal.

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Retail Innovation US Report 124

PYMNTS

AUGUST 14, 2020

In payment methods, Circle K announced a cashierless checkout pilot as convenience stores advance retail innovations. 60.6%: Share of consumers who have increased their use of online D2C channels to purchase food and beverage products during the pandemic. All this, Today in Data.

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Technology Retail Apple Google 230

Bank Innovation

JANUARY 23, 2018

EXCLUSIVE – The two fundamental keys to most challenges retail banks and payment companies face on the innovation front are personalization and efficiency, according to Alberto Corvo, a founding partner at fintech focused investment firm Motive Partners.

Innovation 186

Innovation Retail Fintech Payments 186

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. Disney’s anticipated Disney+ , for instance, will reportedly launch on Nov.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. The numbers speak for themselves. It was the catalyst for most every business dynamic in the category.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

AUGUST 7, 2019

Automotive sales are increasing going digital — and more consumers are buying more used products of all types online. Online Auto Sales. The deal is not the only recent news involving the online retail sales of automobiles. Retail Waste. Part of that comes from retail waste.

Online 112

Online Retail Trends New York 112