PYMNTS

APRIL 13, 2020

Jim McCarthy, i2c president, says disasters often breed innovation. Telecommuting, online education and moving to a cashless and virtual financial system will likely become the norm,” he told PYMNTS. This most recent black swan is proving that online financial services are a lifeline service.”. But the lesson is to not despair.

Innovation 258

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Bank Innovation

JUNE 8, 2017

The e-commerce giant has (arguably) the most sophisticated ML toolset around that is uses for drone deliveries, online tailors, or its AWS offering. Turns out, Amazon’s lesser known operation – small business lending – is also powered by machine learning, Bank Innovation has learned. […].

Lending 373

Lending Tools Operations Innovation 373

PYMNTS

JULY 30, 2020

And in banking, credit unions are taking another look at their use of innovative tools and digital channels, as shifts in these strategies are vital for them to compete with challenger banks. 30%: Share of Gen Z consumers opting for online-only bank accounts. All this, Today in Data.

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Bank Innovation

NOVEMBER 6, 2017

EXCLUSIVE- PFM app MoneyLion today launched an investment tool called MoneyLion Plus, that aims to help the average American save money. A lot of people don’t,” Tim Hong, MoneyLion chief marketing officer told Bank Innovation. How do you save money? How do you invest?

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Tools Innovation Marketing Online 268

PYMNTS

DECEMBER 9, 2020

“There’s a huge opportunity [in B2B payments] for businesses that have traditionally focused on the consumer,” David Disque , president of Corporate Spending Innovations (CSI), said in an interview with Karen Webster. The industry is moving in the right direction, and the tools and resources are there to make it happen.”.

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Innovation Fintech Cards Payments 297

PYMNTS

MARCH 26, 2020

Cross-currency money transfer firm Western Union has announced the launch of Digital Location, a new tool that enables people to send money from home. Due to limited services via retail locations in some areas impacted by restricted movement guidelines, we are seeing increased demand for our online services.

Video 286

Video Tools Risk Management Guidelines 286

PYMNTS

DECEMBER 9, 2020

DBS Hong Kong has rolled out a new platform of digital tools to help small- to medium-sized businesses (SMBs) through the tumultuous times caused by the pandemic, according to a news release from the company. Sebastian Paredes , DBS Hong Kong CEO, called SMBs "an essential part of the Hong Kong economy.".

Tools 161

Tools Meeting Online Digital Banking 161

PYMNTS

JANUARY 26, 2021

CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring. The goal was to create virtual channels where members can interact using mobile and online banking, and its improved customer center.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

NOVEMBER 16, 2020

The subsidiary is tracking to launch in January of next year to meet the accelerating demand for online shopping and digital payments. The company offers 70-plus services such as online mergers with offline (OMO) and data marketing that tap technology to advance a new brick-and-mortar experience.

Retail 217

Retail Tools Online Meeting 217

Bank Innovation

OCTOBER 24, 2017

EXCLUSIVE – It is not everyday that a new tool for banking at the infrastructure level is introduced, but that is exactly what Finspace has unveiled today. The new tool, a beta of which is being made available today, is called Finspace, and it serves as a pipeline between banks and businesses for the exchange of […].

Tools 284

Tools Operations Online Lending 284

Bank Innovation

JUNE 20, 2019

Citizens Bank is generating one-third of its mortgage applications online, thanks to a suite of tools the company rolled early this year and a partnership with San Francisco-based fintech firm Blend.

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San Francisco Tools User Experience Fintech 199

PYMNTS

APRIL 21, 2020

A partnership between The University of Oxford , Saïd Business School and Mastercard will launch an online education program to teach business leaders about the strengths and perils of the modern day internet. The class, he said, was a way of ensuring that this was done with a measure of public trust.

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Course Online Leadership Analytics 246

PYMNTS

NOVEMBER 11, 2020

“Restaurants and convenience stores are in the middle of a permanent pandemic-driven shift to digital ordering, and subscription programs have already proven to be a powerful purchasing and loyalty tool within ecommerce,” Paytronix Head of Data and Insights Lee Barnes said in a statement. “By

Tools 182

Tools Branding Innovation Data 182

Bank Innovation

SEPTEMBER 13, 2017

EXCLUSIVE- SME banking app, Seed, is gearing up to roll out a tool that supports Apple iPhone X’s new Face ID feature, Bank Innovation learned. This makes sense, since the San Francisco-based digital bank’s mobile app is currently only available on iOS.

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San Francisco Tools Apple Mobile 240

PYMNTS

JANUARY 25, 2021

The tool also gives full management to facilities managers and eliminates paperwork, according to the announcement. Other functions include a connected online shopping capability that comprises popular retailers for facilities management, according to the announcement.

Tools 154

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Cisco

AUGUST 9, 2022

financial institutions, the FFIEC released new guidance and a Cybersecurity Assessment Tool for institutions to self assess their risks and determine their cybersecurity maturity. The Cybersecurity Assessment Tool is fairly intuitive to use and the exercise should not be arduous for an organization to complete. Delivery Channels.

Tools 114

Tools Leadership Handbook Security 114

PYMNTS

JULY 13, 2020

Indeed, just as SMBs have fast-tracked their own digitization efforts, their financial technology partners have also found the current climate to be an opportunity to accelerate innovation and roll out new services to support their merchant and consumer users. Innovation On The Fast Track. ” Giving SMBs A Hyperlocal Helping Hand.

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Innovation Online Community social media 184

PYMNTS

JUNE 9, 2020

Flipkart , Walmart’s supermart online grocery store in India, has introduced a voice assistant that allows users to buy products in multiple languages, starting with Hindi and English. Flipkart said the artificial intelligence-powered (AI) tool makes users feel like they are talking to their neighborhood store staff, TheNextWeb.com reported.

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Tools Video Online Technology 134

PYMNTS

SEPTEMBER 21, 2020

Most eCommerce shopping tools and sites that have seen usage surge during the pandemic have never been stressed to this extent. Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels.

Retail 243

Retail Online social media Mobile 243

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. The pace of innovation focused on consumer experience is showing no signs of slowing down. from EMVCo and “PIN on Glass” from the PCI Council.

Innovation 186

Innovation Security Technology Customer Experience 186

Bank Innovation

FEBRUARY 6, 2020

Blend, a startup that sells its loan application technology to banks, is allowing consumers to close mortgages online. The feature, called “Blend Close,” is currently in a pilot stage and integrates into Blend’s existing application technology.

Tools 221

Tools Online Technology Lending 221

PYMNTS

OCTOBER 23, 2020

Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing. It is thus incumbent upon credit unions to listen to members’ feedback as they work to enhance their mobile and online offerings — or else risk losing them to competitors who provide superior experiences.

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Tools Mobile Report Oregon 151

PYMNTS

JANUARY 18, 2021

A Year of Innovation in the Face of Adversity Digital and omnichannel consumer journeys have accelerated during 2020, as click and collect, buy online pick up in-store (BOPIS), and contactless payments and touch-free shopping have all seen an enormous boost this year. Challenges And Opportunities Ahead In 2021.

Innovation 205

Innovation Payments Retail America 205

PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. As this wave of digital innovation reaches commercial banks, the sector’s leaders are looking to harness it to re-energise their growth.

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Tools Management Technology Customer Experience 150

PYMNTS

AUGUST 27, 2020

Bill.com , which works in cloud-based software to simplify payments through automation, has partnered with KeyBank to introduce Key CashFlow sm , which aims to help small to medium-sized businesses (SMBs) and commercial customers with online banking, a press release says.

Online 152

Online Resources Software Management 152

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Recent Developments From the Restaurant Front.

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PYMNTS

OCTOBER 1, 2020

The great digital shift is transforming credit cards into money management tools. The end result: Cardholders gain the ability to make online and in-app purchases – and at the point of sale, through digital wallets – almost immediately after issuer approval.

Cards 249

Cards Management Tools Guidelines 249

PYMNTS

JANUARY 19, 2021

This includes shifts in which consumers are shopping and paying, and in the payment tools or methods they are using to finalize their transactions. It also examines the tools that FIs can use to stem the rising tide of fraud as well as how features such as contactless or peer-to-peer (P2P) payment tools factor into this changing environment.

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Fraud Tools Mobile North Carolina 155

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. Service merchants are very much focused on their profession and giving great customer service — that’s difficult to do online.”. Innovation Role.

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Innovation Retail System Course 147

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

NOVEMBER 24, 2020

This trend has pushed retailers to improve their online offerings by adding conveniences such as same-day delivery and quick inventory updates, Miller explained. SMBs are realizing that they cannot afford lags between when items are depleted in-store and when they are listed as out of stock online. “[If

Innovation 211

Innovation social media Retail Online 211

PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. The High Stakes Of Offering Contactless. CU members in particular have a growing appetite for digital payment options.

Innovation 187

Innovation Millennials Payments Mobile 187

Bank Innovation

DECEMBER 13, 2016

Bank of America unveiled a money management and financial education tool for mobile and online banking users this morning. Consequently, it’s becoming increasingly hard to keep track of all the budgeting and money management startups out there. And FIs are catching on to the trend as well. Read More.

Tools 150

Tools America Trends Mobile 150

PYMNTS

MARCH 12, 2020

The key to keeping things moving is providing merchants with undergirding support – from flexible pricing to accessible financing – which will give them the stability they need to not only weather the storm, but also to combine digital tools with the rarefied situation to reap the rewards of boldness. An Opportunity for Innovation .

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Innovation Policies social media Examples 283

BankBazaar

JULY 31, 2023

With this innovation, customers could complete the Know Your Customer (KYC) process online, swiftly and effortlessly. The BankBazaar Dream Team: Meet the ‘Movers’ Behind every success story stands a dream team – the Movers who brought innovation, creativity, and a lot of fun to BankBazaar’s DNA.

Innovation 148

Innovation Cards Branding Tools 148

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. As such, electronic B2B payments are a vital tool in that effort.

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Online Groups Fintech User Experience 150