PYMNTS

MAY 27, 2020

The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. Many CUs are investing heavily in new digital technologies to help serve their members during the COVID-19 pandemic, but not all innovations are successful. About The Tracker.

ATM 243

ATM Innovation Meeting United States 243

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape.

Digital Strategies 419

Digital Strategies Strategy Report Customer Experience 419

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. In 2017, Netflix was reported to have had as many U.S. Sales plummeted, and many restaurants reported losing 80 percent to 90 percent of their sales overnight.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

JANUARY 27, 2021

The National Restaurant Association , the country’s (and world’s) foodservice trade association, released its annual State of the Restaurant Industry report on Tuesday (Jan. 26) compiling and analyzing data elicited from 6,000 restaurant operators and 1,000 adult consumers. Off-Premise Dining . Healthier And More Indulgent.

Industry 264

Industry Report Technology National 264

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. Robot Efforts. The company applied to the U.S.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

NOVEMBER 25, 2020

Peer-to-peer (P2P) payment apps have become particularly appealing to consumers during the COVID-19 pandemic, with P2P app Zelle reporting rises in the number of transactions and transactions’ values in recent months. PYMNTS’ data revealed that many consumers are now seeking real-time access to their funds, with 35.2 About The Tracker.

Report 260

Report Trends Payments United States 260

PYMNTS

DECEMBER 3, 2020

Payment innovators are embracing the opportunities to mix payment rails old and new in search of business-to-business (B2B) solutions that can tackle longstanding friction. Visa confirmed this week that it is partnering with Circle Internet Financial, which operates the digital currency U.S. CardUp Mixes Rails To Enable Card Payments.

Innovation 220

Innovation Payments blockchain Resources 220

Perficient

JULY 1, 2020

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q2 2020 report. Within the report, Forrester examined implementation service providers for their work with Oracle Cloud apps including ERP Cloud, EPM Cloud, and HCM Cloud as well as legacy-oriented apps like PeopleSoft and E-Business Suite.

Training 452

Training Report Analytics Resources 452

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

OCTOBER 28, 2020

In the November edition of the Payments Orchestration Playbook , PYMNTS examines how payments orchestration is emerging as an effective way to help bring firms up to speed as they find their digital operations wanting. Adding new payment gateways and automating payments operations are only half the battle, however. About The Playbook.

Payments 257

Payments Report Operations United States 257

Bank Innovation

JUNE 26, 2017

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017.

Survey 399

Survey Innovation Industry Report 399

PYMNTS

OCTOBER 8, 2020

The deals sometimes concerned big players, including “some of the largest and most innovative companies in the world (e.g. Comparing it favorably to the first half of 2019, Feedzai says it closed deals in the U.S., EMEA, Asia and the Pacific and Latin America. And meanwhile, 35.7

Report 247

Report Fraud Risk Management America 247

PYMNTS

SEPTEMBER 2, 2020

As reported by CNN , Connecticut-based Aquiline Drones is aiming to debut a smartphone app that will allow licensed drone operators to do short-term, project-based work as drone pilots. Federal Aviation Administration (FAA) requires that drone operators be certified.

Operations 217

Operations Connecticut Course Guidelines 217

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). Millennials are big fans of buy now, pay later (BNPL), as this report showed.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

OCTOBER 6, 2020

The delivery sector is setting record revenues as dining rooms are operating at limited capacity, but this trend was in the works long before the pandemic began. This month’s Deep Dive explores how restaurants, such as Chipotle and Shake Shack are innovating their drive-thrus and ordering solutions to satisfy customers’ ever-evolving demands.

Report 237

Report Innovation Boston Chicago 237

PYMNTS

DECEMBER 31, 2020

Fast-forward to the present, and Afterpay now counts more than 11 million active customers at 63,000 retailers – and most recently reported doing $2.1 One is regulatory trends, where regulators are looking to increase competition in this field and drive innovation. The other is technological innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

OCTOBER 2, 2020

This puts pressure on merchants to find ways to make their operations PCI compliant, and fast. Many firms are turning to payments orchestration providers, equipped with tokenization and data vaults, to help manage their compliance operations. The global tokenization market is even expected to reach $6.8 About The Playbook.

Compliance 243

Compliance Data Report Meeting 243

Perficient

MAY 28, 2020

Oracle Utilities has long been a leader in industry applications for operations at power generation companies. Oracle’s suite of enterprise applications; ERP, SCM, EPM, and Data & Analytics all lead the industry to new fond levels of efficiency and innovation with special focus on the four desired areas of business outcome below; I.

Analytics 340

Analytics Customer Experience Risk Management Mobile 340

Perficient

AUGUST 4, 2024

This connectivity enhances interoperability, allowing for streamlined operations and improved data flow across various platforms. Regulatory Reporting and Compliance Automation Compliance reporting is often a resource-intensive process. Enhanced Risk Management Risk management is a critical aspect of financial services.

Industry 467

Industry Compliance Examples Risk Management 467

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

Perficient

JULY 2, 2024

“We’re honored to be recognized as a Major Player in this IDC MarketScape Report, a distinction we believe highlights our holistic approach to cloud strategy and our implementation expertise,” said Glenn Kline, Perficient’s Area Vice President of Product Development Operations. “We What Does This Mean for Our Clients?

Strategy 251

Strategy Operations Innovation Technology 251

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

Perficient

FEBRUARY 11, 2021

Instead, it’s a suite of tools operating on a single platform. In the case of makers, this is especially useful, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Power Platform can help them bring these ideas to life.

Tools 470

Tools Maine Analytics Study 470

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue. What’s Next .

Innovation 241

Innovation Fintech Data Examples 241

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. The benefits of using digital B2B payments solutions extend far beyond their ability to support a decentralized workforce. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

PYMNTS

JANUARY 28, 2021

PSCU reported that the hike in mobile wallet credit purchases among its CUs’ members was nearly 48 percent by August 2020, while mobile wallet debit purchases climbed 22 percent during the same period. Thirty percent of CU members similarly expressed an interest in POS credit options, despite only 21 percent reporting awareness of them.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

JANUARY 1, 2021

As reported in this space , the DSA and DMA cover online marketplaces, social media and other platforms. The outcome, should it come in 2021, would shape how app store and other platforms operate, and whether they promote or hinder competition and innovation in various tech marketplaces. Beyond The Companies .

Regulation 352

Regulation social media Course Apple 352

PYMNTS

DECEMBER 8, 2020

Nonetheless, Many FIs are looking to simplify and secure their onboarding procedures while also enabling customers to stay safe during the pandemic, leading them to seek out innovative technologies to do so. Brazil-based facial recognition and identification technologies provider Acesso Digital recently reported that more than 5.2

Video 211

Video Report Meeting United States 211

Perficient

DECEMBER 18, 2023

Legal Obligations and Regulatory Frameworks It is well-known that financial institutions operate within a complex web of laws and regulations. Operational Efficiency and Effectiveness Adopting regulatory risk and compliance practices is not merely a box-ticking exercise. This ensures a seamless and compliant global operation.

Regulation 473

Regulation Compliance Exercises Guidelines 473

PYMNTS

AUGUST 21, 2020

In the August Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including how the pandemic is driving ATM innovation, how FIs are protecting both digital accounts and ATMs from potential fraudsters, and the new cybercrime-fighting techniques that are revolutionizing the digital banking industry.

Analytics 266

Analytics Fraud ATM Report 266

Perficient

JUNE 3, 2020

According to this Forrester article by Jay McBain, 73% of B2B buyers report that buying through eCommerce, web direct, or marketplaces is very convenient. As companies look to build a modern digital business, they need business agility, operational efficiency, access to insight, and technical resilience.

Customer Experience 443

Customer Experience Technology Innovation System 443

Perficient

FEBRUARY 28, 2024

The imperative for transformation has never been clearer, and this is highlighted in Forrester’s report, The Future Of Insurance. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

JUNE 21, 2020

Designed to allow our corporate customers to stay ahead of the evolving demands of their clientele, this innovative cash management API also supports businesses in their digital transformation and daily operation optimization,” she said in a statement.

Payments 359

Payments System Security Management 359

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. New product opportunities are being driven by innovation and market conditions. New skill sets are required to operate in a digital environment.

Strategy 332

Strategy Tools Industry Data 332